14anna08
Quote: zvezda

Yvonne !!!I hasten to please you about additional cups: girl_skakalka: they came to Russia, how they will be issued, they will go on sale right away: girl_skakalka: I will try to inform you !!!!!
Regarding the crack on the plastic ring near the valve ..... a representative of Irma went there and will sort out the problems.
For a crack on the top decorative panel (by the way, like the valve), DO NOT USE 120 * MODE !!!!!!!!!!!!!!Very rarely !!!!!Can you imagine how you would cook like this on the stove ??? Our fault here is 90% ..... we prepare meals and often on the wrong modes !!!!

I can answer you for 3 months I used 120 degrees 2 times, I'm afraid this temperature
and 2 times today.
I can add

BEFORE THAT

how I cooked today at 120 degrees
another crack appeared on the opposite side !!!!!,
today a representative of the company called and said that no one complained about the cracks and I abruptly opened the lid, so cracks appeared

but now I sit and think that this is not the case after the first crack, I had only 4 uses of the cuckoo 2 steam cleaning soup at 102 deg multi-cook and today the oven. all. and naturally there were no abrupt openings

my husband swears very much - at this price, imagine how much this plastic panel will cost.

can you write to me when it will be possible to purchase a spare bowl?

Here is a photo:
Multicooker CUCKOO 1054 - steam problems
Multicooker CUCKOO 1054 - steam problems
Multicooker CUCKOO 1054 - steam problems
Yvonne
Quote: zvezda

Yvonne !!!I hasten to please you about additional cups: girl_skakalka: they came to Russia, how they will be issued, they will go on sale right away: girl_skakalka: I will try to inform you !!!!!
Regarding the crack on the plastic ring near the valve ..... a representative of Irma went there and will sort out the problems.
For a crack on the top decorative panel (by the way, like the valve), DO NOT USE 120 * MODE !!!!!!!!!!!!!!Very rarely !!!!!Can you imagine how you would cook like this on the stove ??? Our fault here is 90% ..... we prepare meals and often on the wrong modes !!!!

Fabulous news !!! Thank you very much!!! I am immensely glad that I will be able to purchase (even just for insurance) a second container. And can you go and ask about your plans to import bowls made of medical steel to the Russian Federation? I understand that the question is from the category: "Auntie, give me a drink, otherwise I want to eat like that, there is no place to spend the night!" But anyway...
Now regarding the crack on the panel. I reported that my Cuckoo has no cracks (t-t-t) yet, as there are no defects in general on the removable ring around the valve. But there is a hollow (deflection) ... soooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooaaaaaaaaaaaaaaaaSaaaaaaaSaaaaSaaaaSaaSaYaSy on the axis of symmetry of the Cuckoo, just behind the valve on a gray decorative panel, a couple of millimeters to the left of the place where some have already formed a crack. I was concerned about the cause of this hollow. If you look at this place from the rear of the unit from the bottom of the cover into the gap between the mounts to the body, when the cover is slightly open, you can see a dark round object (apparently the screw cap). Probably this small screw attracts the decorative panel to the white body, bending it. This creates an additional load on the plastic. If we assume that the plastic is not protected against this type of load, then it becomes clear why a crack appears near the screw attachment point. Apparently, the temperature factor acts in combination with the sum of the forces acting inside the plastic. In addition, temperature fluctuations cause the screw itself to periodically change in size.
I used the supertemperature mode: "frying" (more often with an open lid), "oven" mode 2nd level (not often).Here I would like to clarify: is it worth giving up baking biscuits or toasting something with the lid closed? The "baking" mode was potentially going to be used closely. And yet, it is not clear whether it is then possible to use a "steamer" at the highest heating level and clean the valve using the "steam cleaning" method. You can, of course, not give a damn about the likelihood of defects and cook whatever you want and how you want, realizing that you will have to come to terms with the consequences. Or maybe manufacturers would also better think about whether it is worth tightening the screw? (All business, then).
This is me so kaaaaaatstsa! I do not pretend to be the ultimate truth.
About add. bowls ... THANK YOU AGAIN FOR THE LONG-AWAITED INFORMATION !!! THE ICE HAS BEEN TRUNKED, GODS - already happiness !!!
Rimma71
Dear !!! Initially, the question was about steam problems, in particular, on a multi-cooker and also: during steam cleaning, there should be 2 steam releases, and I have one and after it there is a continuous release to the end, although the cookie says a second time: steam release begins. Did anyone have this? Or just me? How to deal with this? What do the Kuku representatives say about this? It turned out that our pans have a lot of problems! It's very offensive with cracks, but this does not affect the operation of the device, as I understand it? But the steam release ...
Beg, Asterisk, Tanyulya, raise this question !!! And about parsing and cleaning the lid, the question remains open ...
Tanyulya
Rimma71, as I already wrote, I forwarded all questions to the representative. While we wait
Rimma71
We will wait, thanks!
If possible, according to the availability of pots on sale, please, sign here!
zvezda
Girls!!! how will the information on the bowls be ..... immediately whistle
These cracks on the decorative panel and do not affect the work in any way ..... maybe the truth is not designed for our loads
Omela
Quote: Rimma71

And about parsing and cleaning the lid, the question remains open ...
Also interesting.

I steamed on the Purge 2 times in a row. Steam was released 2 times intensively. Then she cooked porridge - the steam came out purely symbolic.

And about not using 120C on Multipovar - is it written in the instructions ??? I'm just always very interested in such statements from manufacturers. Why then do these values ​​?? After all, this is a device designed for specific purposes. And since there is such a temperature, then somehow the margin of safety must be calculated? I do not understand. By the way, I also hardly use it.

14anna08
Quote: Omela

After all, this is a device designed for specific purposes. And since there is such a temperature, then somehow the margin of safety must be calculated?

I don't understand either, you go into the ikea there under the glass a chair with a device and an inscription like "our furniture is designed ..." sorry plastic must also be calculated ...
and they also asked me today: "does the steam come out of the crack? Is there no scale?" - now I sit and think, maybe all the same the overlay is not decorative. it's just unpleasant that at such a price - the plastic is of poor quality.
and will not change - I was clearly told "the case is not guaranteed."
Let's see what they say with the steam, that the conversation did not cause optimism.
zvezda
OmelaThat's the problem ..... it is not written: nea: we solve this problem !!! You can cook on it ..... but not all the time and products WITHOUT liquid !!!!!!
Omela
Quote: zvezda

and products WITHOUT liquid !!!!!!
Ol, it's clear !!! To me anyway.
kirch
Now I was doing steam cleaning. I began to wipe it and also found a small crack. At temp. 120 cooked only 2 times. I bought a cuckoo at the end of December, I do not use it intensively. And what is it called? I agree with the girls about the temperature. Why then put it in the programs? And now I think with horror, but what to do when you have to change the gasket on the lid? If she lives to that time. The precipitate is very unpleasant
Rimma71
Girls, please tell me, are there cracks only on silver cookies or on golden ones too? I have an old one, I'm also waiting for a crack to appear ...
14anna08
Rimm, what are you doing ?! why wait for that! rejoice that you are not there!

Olya, Tanyushka, can you ask how much a spare saucepan can cost? Well, it will turn out to be less - we will be happy, but we would at least know a little ... and there are no plans to mount steam cookers?
sazalexter
Quote: 14anna08

Rimm, what are you doing ?! why wait for that! rejoice that you are not there!

Olya, Tanyushka, can you ask how much a spare saucepan can cost? Well, it will turn out to be less - we will be happy, but we would at least know a little ... and there are no plans to mount steam cookers?
A year ago, I asked about 4000 rubles, steam cookers mounted on a pressure cooker are contraindicated
Aunt Besya
Mistletoe, well, straight from the tongue my thoughts took off!
There is a device and instructions for it!
There is a temperature regime included in the program!
This means that the device must, moreover, MUST operate properly and without consequences at the declared mode and at the declared temperature!
All other arguments on this topic are nonsense of not very decent sellers and a poorly veiled desire to avoid legal sanctions!
Pilgrim73
I got a crack in the same place after six months of use, and I grumbled at my husband, I thought that he hit the cuckoo while being transported to the dacha. Now I know this is a weak point. I just dream of buying a new saucepan - the old one is in a very poor condition, despite the fact that I took great care of it. By the way, I don't cook at 120 degrees, I just don't like it. There were also problems with the pressure build-up, but everything was solved with the help of steam cleaning. My cookie is 1 year and 3 months old.
kolenko
Dear cookery experts! Now I was cooking broth on a multi-cooker for 110s, 20 minutes and decided to walk my finger along the cuckoo lid around the removable valve ring. As a result of the experiment, I received an answer about the crack. In this place it is generally impossible to touch, closer to the lid closing handle, please, on the right, on the left, you can also touch, but to the place with a crack, it burns !!!! So a crack is forming. Plastic is not designed for such high temperatures!
True, the origin of the crack on the lid near the closing handle of Anya is not clear. It's not hot there
Who dares to repeat the experiment, be careful, it's really hot !!!
zvezda
Lenochka !!! If I burn the tulle with an iron, is the manufacturer to blame ?? : girl_skakalka: Or I'll burn pies in the oven ..... too ???
kirch
Star, sorry, but the comparison is not at all appropriate
kirch
Today I found another crack, as in the photo at 14anna08. And pretty big. And now what i can do? I was very upset. So much for the vaunted Korean quality. What will be next. Will the whole lid crack?
Omela
kirch , I agree that it is insulting and very unpleasant.
Tanyulya
Quote: kirch

Today I found another crack, as in the photo at 14anna08. And pretty big. And now what i can do? I was very upset. So much for the vaunted Korean quality. What will be next. Will the whole lid crack?
I think it is worth contacting the representatives. Did you buy through Search or through Multikuk? Yes, and it is insulting and not pleasant, so please contact us.
kirch
I bought through Multicook. He is in Moscow, and I am 200 km from them. How can they help me?
Tanyulya
Quote: kirch

I bought through Multicook. He is in Moscow, and I am 200 km from them. How can they help me?
200 km is not so much, you have a guarantee, call, MANDATORY !!!
14anna08
Lyuda call, because today the representative said that this has not happened yet. must be said.
zvezda
I hope everything will work out well !!! Representatives will not leave you !!!!!!!!! : girl_skakalka: The main thing is that it does not affect the work ......
14anna08
writing. Thanks to Tanya HUGE!
the representative of the company for the region arrived yesterday. said that they have a personal attitude towards clients.
they cleaned my cuckoo!
Today I checked it, began to let off steam.
only now I became afraid to cook in it, if I did not use 120, I did not pour liquid above 3, but it still stuck (the solenoid valve inside), but now I don’t know. Well, I kind of took care of it, the cost is ogogo.

asked to change the pad, where the cracks, the representative will call Moscow, but there is little hope.
So far so.
Rimma71
Quote: 14anna08

writing. Thanks to Tanya HUGE!
the representative of the company for the region arrived yesterday. said that they have a personal attitude towards clients.
they cleaned my cuckoo!
Anya, dear, congratulations !!! Please tell me did he unscrew the lid? What was he doing anyway? Is it realistic to do it yourself at home? Describe in more detail ...
14anna08
Thanks for the compliments.
He unscrewed the lid, but probably a man would describe it accurately, first he took off the valve where we clean it with a knitting needle, removed the stopper there, unscrewed the screws at the drip tray and on the lid. there is this valve inside.
I asked: "Is it really possible to clean it yourself?" to which the answer was: "if the hands grow from there, yes."
I can't describe in more detail for me it's all a dark forest.
Omela
Anya, Hurray !!!

But for me it is still not clear. If in the Steam cleaning program, steam is emitted intensively as expected. Why isn't steam produced on Multipovar ??? Does this mean that he is not recruited ??? That is, it turns out that a pressure cooker works like a simple multicooker ?? Or not. I cooked the meat yesterday for 30 minutes at 110C, everything cooked perfectly, but the steam did not go down.

And where do you need to shove a knitting needle to clean it? The white hole behind the valve ??
14anna08
Ksyusha, now if the small one gives me the answer, I will answer. So, I mentioned the knitting needle only to make it clear where the stopper is, as far as I understood it is an iron nut, under the rubber band, just the specialist said that he was taking apart his own at home before the trip, he could not separate the lid because of this, so I remembered.
Imagine the rubber band removed the cogs the dowels unscrewed and did not allow the plastic cover to be removed.
oh, well, I don't have a video camera, I wanted to shoot. (although how would I look at this special ???).

I remembered, you need to check - AFTER ANY PROGRAM IS ON, AFTER 5-10 SECONDS, A CLICK IN THE COVER MUST BE heard. if you do not hear it, then the valve does not work.

I don’t know with steam, I have to call Sasha, I understood that it was in 1054 that there is an electromagnetic valve, that is, it is with this model that the smooth release of steam is connected and what it regulates there, but I haven’t released steam anywhere INTENSIVE. It could be pronounced the release of steam begins, but there was no strong hiss, as it hovered and soared in pairs.

but it hardly works like an ordinary cartoon, rather like an ordinary pressure cooker.
Here's another one from Tanya to find out differently hissing LT 1010 and 1054, maybe I correctly assumed that the matter is in the smooth release of steam.

phew, stupidly, but wrote.
14anna08
Oksanchik, about the knitting needle - do you clean it with it? you don't need it anywhere else.
and I didn't even really consider the valve, maybe tomorrow my husband will tell me to write more.
Omela
Quote: 14anna08

Oksanchik, about the knitting needle - do you clean it with it? you don't need it anywhere else.
I have never cleaned it.
14anna08
see page 10 of the instruction below picture, if it is not clear that I can help.
Omela
Quote: 14anna08

see page 10 of the instruction below picture, if it is not clear that I can help.
Where would I get this instruction again ???
14anna08
clear, wait right now, I'll look somewhere I saw a drawing
Omela
Here is a drawing I found:



What hole? Left with elastic or right ??
14anna08
make the handle "closed" and unscrew the right gray valve - there will be a projection with a thread and a hole. there!
Omela
Who would have thought! Anh, thanks !!!
14anna08
and then! and where did you shove the instructions?
just in case I found where I saw
🔗

and if my husband sees the valve in the picture, I will sign where he is
🔗
there is a little about another problem, but you can see the disassembled cuckoo

just write someone if you can see pictures without registration

Omela
Oh, today is my discovery day! This needle is still attached at the bottom !!!! And I wanted to go to look for instructions, I thought that there might be a spoke.
14anna08
But, as you used the cuckoo neatly, that the knitting needle was not needed.

from your message I conclude that everything is visible even without registration. that's good.
Omela
14anna08
and this is exactly what I did:
"1) Turn the lid handle to the closed position.
2) Lift the outlet valve up.
3) Unscrew counterclockwise. "


so, the flower appeared, so it worked
Omela
Unscrewed ... not that at first twisted ..
Aunt Besya
Quote: zvezda

Lenochka !!! If I burn the tulle with an iron, is the manufacturer to blame ?? : girl_skakalka: Or I'll burn pies in the oven ..... too ???
No, Olya! In this case, you yourself will be to blame! But if glass or plastic suddenly cracks from such a temperature in an oven that provides for a temperature regime of 250 degrees, then this is a technological defect, an engineering flaw and misleading the consumer in relation to the declared data on the product!
kirch
Anya, tell me the representative did not say whether it is dangerous to use with cracks on the lid? And what if they increase?
nut
Virgo, yesterday I cooked bulgur with meat and noticed that steam is slowly coming out of the valve on the "multipovar" 110 * during cooking - should it be this way or not? Mistletoe - I just found a knitting needle, but I already wanted to go to the Internet -shop to swear that the incomplete was sold Something I already tensed after reading all the posts above
Omela
Quote: nut

I just found a knitting needle,
sister
14anna08
said nothing. I saw that there was a blind crack - that's why I didn't ask.

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