Svetlana201
Quote: Kirks
So they won't deny you your rights, you have the right to change the refrigerator, but if there is no such model, change it to another.
They don't offer me another model, they offer money at the old price, at which I can't buy a refrigerator of a similar level today (they had the same refrigerator in their warehouse for an old delivery, they had 125,000 rubles, and they want to return 72600 rubles. - 4 years ago I bought a refrigerator, I think the difference is just huge)
Svetlana201
Hurray, today they brought me a new refrigerator in exchange for a broken one. They promised that it would not break down anymore, like it was a defective batch then.
Pchela maja
Quote: Svetlana201
Nikusya, by law they are obliged to exchange the refrigerator for the same one if
in case the model is not discontinued
is this model still in production? Is it in stock?
I had a similar situation, refrigerant leaked, but we paid extra and took an improved one, with backlight, because our model was no longer produced.
Svetlana201
Pchela Maja, I wrote in a previous message that they brought me a new refrigerator. The model is produced slightly improved in detail. I didn't pay extra.
Pchela maja
yes, I have already read it, congratulations
Svetlana201
Thank you, it's so great to have a refrigerator at home.
Pchela maja
not that word!
I was lucky at one time that I had another built-in Liebherr, otherwise I don’t know how I would have survived this epic
Blueberry
Hello everybody! I have been reading your forums for almost two years and have finally decided to register) Will you join your friendly ranks? I read the whole topic and got even more confused. The matter is complicated by the fact that you need a refrigerator up to 55 cm wide. And we have such refrigerators only represented by BEKO, Shivaki and Liebherr. Soon I'll go completely crazy ((((Does anyone have BEKO? How do they behave? Or don't look at them at all? And are the Liebchers so terrible? Opinions differ 50-50 here!) (Tell me, good people!
Svetlana201
Bilberry, a bread maker, always accepts everyone with joy. My Liebherr was exchanged for a new one of the same, I loved and love him very much. Before this breakdown, everything was fine. Those who brought me a refrigerator for exchange said that there was just a defective batch (maybe they lied), so it seems like it’s impossible to say that they always break. When we went to the service center for the act, there was a woman with the same global breakdown on a narrow Liebherr (55 cm) (the frion flowed out into the foamed part). Maybe you first need to find out what service centers you have in the city, and then make decisions on the choice of a refrigerator? Our exchange procedure lasted a very long time, on August 21 it broke down and only on September 25 they wanted to bring me a new one (they took me on September 26, because on 25 we were simply not at home, and we did not know about such happiness that they were bringing us a refrigerator) ... I will buy another refrigerator for my parents in the house, I no longer want such an expensive one as mine.
Pchela maja
We have two built-in Liebherrs, one (with a freshness zone) dripped freon after 8 years. Changed with a surcharge for a new model, because this model was already removed from the production.
By the way, the new model is more sophisticated than the old one, so we are not very offended.
The second refrigerator (with an icemaker) still works without incident, mmm.
strawberry
Quote: Svetlana201
My Liebherr was exchanged for a new one of the same, I loved and love him very much. Before this breakdown, everything was fine. Those who brought me a refrigerator for exchange said that there was just a defective batch (maybe they lied), so it seems like it’s impossible to say that they always break. When we went to the service center for the act, there was a woman with the same global breakdown on a narrow Liebherr (55 cm) (the frion flowed out into the foamed part). Maybe you first need to find out what service centers you have in the city, and then make decisions on the choice of a refrigerator? Our exchange procedure lasted a very long time, on August 21 it broke down and only on September 25 they wanted to bring me a new one
More details: https://Mcooker-enn.tomathouse.com/in...tion=com_smf&topic=6149.0
Svetlana! I have the same trouble today, the frion leaked into the foamed part ... I called a master of 5 years from a simple service center.He explained to me that the factory defect must be replaced. I called the company store, it turns out I need to call the master from the service (Liebcher's) center. The master for 300 r saw a protrusion on the wall in the x-ke, and in the service center he will look for 3900 r! And you were reimbursed for the costs of diagnostics (Article 18 of the Law ...) and the replacement period is 10 days (Article 22 of the Law ...). And another question-replacement-delivery of the x-ka was at the expense of the store? Getting ready ... Share the details, please. Everywhere there are pitfalls ... It is a pity that I did not look here before calling the master! Everything can be found here. My model is no longer available. will have to change with a surcharge, or maybe buy another company?
Anna1957
It's time for me to buy a refrigerator. Please share your successes and griefs about your models. Accidentally wandered into the M-video to take a look - the seller highly recommended Hayer (a Chinese man who is allegedly collected (do not believe) in Italy).
Svetlana201
Natasha, the service center must be in the one indicated in your warranty card, we had to wait a long time for the call of the master (it seems 7 days) In your claim, you can indicate the reimbursement of the costs of calling the master (attach a copy of the documents), we did not demand reimburse these costs. We had a long term of 25 days, immediately write official letters to the store and the Liebherr office and send them by mail to Russia (we sent a valuable letter with a list of attachments) with the attachment of all copies of the documents from the service center and the cost of calling the master and by email write to mail indicating that you have already sent it by mail. My refrigerator was too expensive to take money for it and then buy others, we were exchanged for almost the same one without additional payments from our side (the model was slightly changed for the better, quite a bit). After all, the prices for refrigerators have increased greatly, it seems to me that it is better to take in goods than in money. Liebcher squeaks, but he changes his refrigerators, and what will happen if you take another brand, nobody knows. For myself, I decided to buy another refrigerator in another place. The price is 3 times lower than mine (at today's prices), but I don’t know what quality it will be. The store itself came and delivered me a new refrigerator, and immediately took the old one (at the same time the action took place), for this I did not pay anything. You can look for a similar model so that it will be without additional payments on your part. Our diagnostics cost 2850r. She seems to have told everything, if that ask. Patience you, everything will be fine.
Svetlana201
Quote: Anna1957

It's time for me to buy a refrigerator. Please share your successes and griefs about your models. Accidentally wandered into the M-video to take a look - the seller highly recommended Hayer (a Chinese man who is allegedly collected (do not believe) in Italy).
Anna, here I am in another place I will buy Hayer a little later. Their really colored models are made in Italy, and stainless steel and tall ones in China. But I read in this thread that the girls were very happy with these refrigerators. I phoned all the stores, went around and read everything I could about Samsung and LG, they didn’t like the side walls (to retreat by 5-10 cm on all sides) and the doors are convex (in some models) and opening the doors requires a distance from walls . And I liked the hayer very much, the freezer is pull-out at the bottom (without doors) and the refrigerator is very nice in my opinion. Only colored ones (Italy) have a height of 190cm it seems (exactly less than 200 cm) if this is critical to you, then only then they are high assemblies.
Anna1957
Quote: Svetlana201

Anna, here I am in another place I will buy Hayer a little later. Their really colored models are made in Italy, and stainless steel and tall ones in China. But I read in this thread that the girls were very happy with these refrigerators. I phoned all the stores, went around and read everything I could about Samsung and LG, they didn’t like the side walls (to retreat by 5-10 cm on all sides) and the doors are convex (in some models) and opening the doors requires a distance from walls . And I liked the hayer very much, the freezer is pull-out at the bottom (without doors) and the refrigerator is very nice on mysight. Only colored (Italy) have a height of 190cm it seems (exactly less than 200 cm) if this is critical to you, then only then they are high assemblies.
Height is not critical to me, but the color will have to be combined with the future kitchen. I liked the lingonberry color, but somehow I don't really imagine such furniture
toffee
Anna1957, you and I somehow together begin to want something. I also want to sell the old Stinol thousand for 5. And buy a new one for 20-25 thousand. Dear I will not pull. From the obligatory-no frost and freezer at the bottom. Right now at the top, I don't like it.
afnsvjul
Quote: Svetlana201
But I read in this thread that the girls were very happy with these refrigerators.


Haier was bought in the summer. We suffered for a long time, rummaged through the entire Internet, the seller in M-Video read us a lecture for 2 hours on the refrigerators showing and telling their pros and cons. There is such a handsome man. Works quietly. The quality is on par. There was NO smell AT ALL. And the zero chamber is just a miracle. In it, you can change the temperature in three modes.
By the way, in 2016, Hayer in Russia in Naberezhnye Chelny will open the line with refrigerators. Then they will overwhelm us
By the way, Haer is collected on equipment and Liebherr technology. (Unih there joint venture in China)

Haier translated from Chinese Haier means "sea".

🔗

toffee
For me, too, the smell in the refrigerator is not a familiar thing. No folding, no bagging ... nothing! There was never a smell of the refrigerator or other food.
afnsvjul
Nowadays, most refrigerators smell like plastic. While they were choosing, I specially went sniffing. And far from cheap models
sazalexter
Anna1957, Anna, depending on what budget, nevertheless ... it's worth watching the chills of the masters of production: AEG, Electrolux, Sharp, Panasonic, at the very end Bosch, Samsung ...
Svetlana201
Julia, thank you for telling us about the future assembly with us, we urgently need to run to buy a color one while they are being made in Italy. I do not trust our pens, unfortunately.
Anna1957
Quote: sazalexter

Anna1957, Anna, depending on what budget, nevertheless ... it's worth watching the chills of the masters of production: AEG, Electrolux, Sharp, Panasonic, at the very end Bosch, Samsung ...
I would like not to go beyond 50tr. For this money, about only side-by-side Daewoo Electronics FRS U20 DDS. And Shivaki.
afnsvjul
Svetlana201, I also really liked the colored ones, and the surface is so cool to the touch. But I didn’t pull it, the price was beyond our budget. We bought Haier C2FE636CXJ. And the manager also told us that the Khaers have a good adaptation to power surges, but now the refrigerators turn off during power surges and hello, then to start it you need to call the master. Now refrigerators also have not mechanical, but electronic control and the same trouble as super fancy cars, the computer crashed and everything is just a road to the service center. Something like that.
Quote: sazalexter
still ... it's worth watching the chills of the masters of production: AEG, Electrolux, Sharp, Panasonic, at the very end Bosch, Samsung ...
We wanted to buy a wide Panasonic, but I was finished off by the creaky handle of the refrigerator, at a price of more than 50 thousand. and this is in Panasonic
aynat
Quote: sazalexter

Anna1957, Anna, depending on what budget, nevertheless ... it's worth watching the chills of the masters of production: AEG, Electrolux, Sharp, Panasonic, at the very end Bosch, Samsung ...

sazalexter
, and where is Mitsubishi on this list? I looked after myself a three-chamber one with a separate vegetable box, but all in thought
Svetlana201
Anna1957, Hayer seems to be worth about + -50t. R.
shade
Peace be with you bakers!

Minsk \ Atlant \ need to take = - 2 compressors and affordable
Anna1957
Quote: Svetlana201

Anna1957, Hayer seems to be worth about + -50t. R.
Yes, 50-55tyr.
Svetlana201
Anna1957, you almost fit into your budget, take Hayer. I, too, will buy it in 1-2 months (beige probably) although I like all other colors so much, but unfortunately they do not fit the kitchen (which really does not exist yet, but in the plans)
Anna1957
Quote: Svetlana201

Anna1957, you almost fit into your budget, take Hayer. I, too, will buy it in 1-2 months (beige probably) although I like all other colors so much, but unfortunately they do not fit the kitchen (which really does not exist yet, but in the plans)
I am still far from buying a refrigerator, only the walls are being demolished and the openings are being cut through - the very beginning of the repair. You just need to allocate a specific place for the refrigerator (build a wall), so I took care of it in advance.
afnsvjul
Quote: aynat
sazalexter, and where is Mitsubishi on this list? I looked after myself a three-chamber one with a separate vegetable box, but all in thought
aynat, if you suddenly come to repair, then app. parts will wait a hundred years, everything is made to order, in short, the repair of such a refrigerator is difficult and not cheap
Anchic
Quote: shade
Minsk \ Atlant \ need to take = - 2 compressors and affordable
Plus! It has been working with us for about 10 years and no complaints!
Ljna
in the fall I wanted to change the refrigerator, mine is more than 10 years old. after going through the shops, reading reviews and looking at the prices, I think only: work my pretty for a long time
strawberry
My story with the replacement of h-ka Liebherr is over! Today I took the certificates at the Service Center, went to the store. At first, they began to ship - take a freezer with 2 drawers or pay extra. Refused everything, I want the same With similar x-kami is, but more expensive (I do not know how much it cost 5 years ago). Soared. that the handles are there and the energy saving class is better ... She offered to unscrew the handles, etc. As a result, on Monday (I won't be there on Sunday) they will bring a new one. The truth did not bother with the return of the cost of diagnostics-1900r. They are not superfluous, but it will be necessary ... So I think. that everything cost a little blood. Svetochka, thanks for the advice Girls, if anyone has such a thing, then stand firm, I want with mother-of-pearl buttons! How long will the new one last?
Kirks
Quote: strawberry
So I think. that everything turned out to be a little bloody
This is the plus of Liebcher.
Svetlana201
strawberry, hurray hurray, congratulations. Let's hope that the new batch will be long-lasting, and if not, then we will repeat the exchange procedure, we already have experience and there will be a new refrigerator again
toffee
Quote: shade

Peace be with you bakers!

Minsk \ Atlant \ need to take = - 2 compressors and affordable
Quote: Anchic

Plus! It has been working with us for about 10 years and no complaints!
This is information for me.
And what parameters should you look at when choosing a refrigerator in general? Well, there, power, watts, where is the motor on the side or in the back?
Crochet
Quote: sazalexter
at the very end of Bosch, Samsung

And I am very happy with my Samsung !!!

Three years of work is certainly not an indicator, but so far, t-t-t), the flight is excellent !!!
Anna1957
Quote: Krosh

And I am very happy with my Samsung !!!

Three years of work is certainly not an indicator, but so far, t-t-t), the flight is excellent !!!
What's your model? Sfotay
Anchic
Irina, I saw that there were two compressors (the same Atlanta has one). The volume of the refrigerator (well, I just chose the highest one). Freezer volume, location (top / bottom), energy class. Well, all sorts of noufrost, if you like. When I bought Atlant, they did not have noufrost yet. Now I looked - there is a noufrost, but there is only one compressor. We must read about all this anew.
Anchic
What I like about Atlanta is that they have many, many shelf runners and you can set the shelves as I see fit. But her husband's sister bought Bosch - there the shelves can be put in one single position.
Cvetaal
Quote: Ljna
work my pretty long, long time

I also pray for my Vestfrost, has been running since 2003, 2 compressors
Crochet
Quote: Anna1957
What's your model?

Anya, I have this):

Quote: Krosh
Samsung RL-52 TEBSL

Refrigerator selection

Refrigerator selection



I know at least two more girls from our forum, with the same model of the refrigerator ...
strawberry
Quote: Svetlana201

strawberry, hurray hurray, congratulations. Let's hope that the new batch will be long-lasting, and if not, then we will repeat the exchange procedure, we already have experience and there will be a new refrigerator again
Thank you, Svetik! Hope for the best. I was told in the store (spilled out) that a similar defect was in the h-ka until 2011.
aynat
I read only bad things about Hayer in the reviews, in the M-video sellers praise him (they told us too), because they don't sell him anywhere else and they apparently have a plan for them. No brand was offered to us anymore, only Hayer. This immediately alerted me, I got into the Internet - a lot of negative reviews.
I now have a Stinol with a Noufrost freezer, he is almost 16 years old, there is a crack in the refrigerator compartment sealed with tape, 4 years old, but it works.
I am looking for a refrigerator with a small freezer (there is a separate freezer) and a large refrigerator compartment, but there are not many of them now, everywhere there are large freezers. And I don’t want a 2-meter one with a lower freezer, I’ll only get the upper shelf from the stool, and there’s not much space there. + I want noufrost at least in the freezer, + 0 compartment. Either the plastic stinks, then the price is sky-high, then it does not crawl through the doorway ... And the service life for EVERYTHING, even the most expensive models, is 7 years ...

While I looked after the Sharp SJ-SC471VBE and Mitsubishi MR-CR46G-HS-R, they are certainly completely different, but both are not high. Tomorrow I'll go to feel the Mitsubishi, look. Sharpe, in principle, I liked live, but I continue to look for the ideal. The fact that I really like it - 180t. R. worth it, of course I won't buy one ...
Svetlana201
aynat, LG and Samsung were praised in our M-video, but there was no talk of a haier at all. I looked at Hayer for the first time only because the girls in the topic talked about him and praised him. Refrigerators of the past years can no longer be compared in quality with the newest ones, what was wonderful 10-15 years ago, nowadays the assemblies are completely different and the quality has deteriorated significantly. As they write on the forum site of the refrigerator ru - all manufacturers have some% of marriage, such as this is inevitable and whoever is lucky, that's all. So now you can probably buy anyone that you like and suits the price and appearance and rejoice if it lasts a long time. But I will buy hayer beige anyway, I liked it the most after watching and reading everything possible about others. refrigerators.
afnsvjul
Quote: Svetlana201
And I’ll buy hayer beige all the time, I liked it the most after watching and reading everything possible about others. refrigerators.

Svetlana201,
aynat
Svetlana201, your right, the reviews that I read are not 10-15 years old, but fresh, I'm looking for a refrigerator now. 10-15 years old there were no haiers in Russia. They had some of the same problem in all the reviews, something with the cooling circuit. (I read it in the spring, I don't remember the details). I already choose with N.G. and will not choose in any way (there is no urgency yet).
Hayer, I agree, stands out among most refrigerators, I like him too, but such a lottery is not for me.
Ljna
Quote: aynat


I am looking for a refrigerator with a small freezer (there is a separate freezer) and a large refrigerator compartment
if you find, share which one? I'm looking for a similar one myself
I already thought to take it without a freezer, but for the summer I turn off the freezer chamber, so it’s not an option
Svetlana201
aynat, I did not write about Hayer 10-15 years ago. I wrote that in general all the hold-downs and any other equipment were of better quality than now. About haier, I mostly read only positive reviews, maybe it all depends on the mood, what you want to buy, then read only positive, but you don't see negative reviews. I used to have a Samsung with an upper freezer, a wonderful refrigerator, it worked for 8 years, then with an elastic band something became in the freezer on the door. I just gave it away, so I bought Liebherr (I worked for almost 4 years), and now I have a new Liebherr the same for replacement after a breakdown. And Liebcher was very expensive at that time, and now it is absolutely insanely expensive. So in another place I will buy Hayer and I will hope that everything will be fine with him and for 10 years he will please me. May all our purchases ans always only delight and for as many years as we want, and not they
shade
Peace be with you bakers!
No need to read any reviews
Together we buy ATLANT

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