Multicooker Yummy YMC-500

Girls, what to do if the warranty is over?

I took mine to the service, the temperature regime for extinguishing is about 160 degrees. But there the sensor is simply pushed into a saucepan, that is, the lid is covered, but does not fit completely. I think if you close it tightly, the temperature will rise too? The sensor showed that the program will absolutely not work without water. We need to pour water. It is logical to add water to products that emit little of their own juice. But vegetables, cabbage - excuse me. And I didn't like this service. The master has repeated a million times that I am simply not happy with the device and I want to get rid of it as soon as possible, so I am looking for all sorts of reasons and find fault. This service lasted for many months, the master called a representative of the company that sold the saucepan. They dragged on for time, excuses, then there were no details, then they did not arrive, then they did not answer, then something else. It is clear why they delayed - they waited for the warranty to expire. As a result, the master has already sided with me. But my saucepan became a real hemorrhoid for him. I had already left Ukraine, and I wrote to him by email. He was so angry that he contacted this slow cooker ...
This is my sad experience. I still managed to give back that saucepan and return the money. It was bought as a gift to parents to make cooking easier. Now they don't want to hear about any multicooker. My cartoon is exactly the same, I took the same ones. Errors in work did not immediately begin to emerge, and I did not cook in it very often, we in Europe do not always eat only hot homemade ones. Thus, the warranty has expired, and the problems will come out even more. This is my first cartoon and I have nothing to compare with. I have sinned on myself for a long time that I am so inept. I tried to adapt to her ... My husband now looks reproachfully, because I asked him for money and was filled with a nightingale, what kind of assistant we will have ...

but frying in soup will probably be cool!

I will definitely try it as soon as I leave Ukraine.

I took mine to the service, the temperature regime for extinguishing is about 160 degrees. But there the sensor is simply pushed into a saucepan, that is, the lid is covered, but does not fit completely. I think if you close it tightly, the temperature will rise too?
This is my sad experience.

If you measure in a closed state, then I think that everything will be 180 there, but did you accidentally measure the baked goods? How many are there? There is absolutely no mode!
On the soup, when you fry carefully! It burns, but does not stick to the saucepan, probably because I ran like crazy to and fro and stirred, this is my helper
I'll see what they will sing to me tomorrow in the service, God forbid, they will sing about it, just like you .... God forbid you to hold on and not put this pan on anyone's head.

I took mine to the service, the temperature regime for extinguishing is about 160 degrees.

wow ... extinguishing ...

girls, I want to draw your attention (it may come in handy for the service, well, so that you can argue with them probably) ... I certainly don't know how they measure the temperature there, but what the cartoon does at the beginning and at the end should be significantly different.

I didn't think about it before, but recently I began to check. So in my SUP mode (in theory, this is a gentle mode), first the temperature reaches 150 degrees, and then it drops to 95.
probably on EXTINGUISHING there should be something similar.

What is all this about - here the temperature is not the most important thing, here you still need to see if any steam sensors are working or what it is called ... in short, the part that is responsible for the timely decrease in temperature.

I think at the beginning very strong heating should go like this - after all, the cartoon should bring the contents of the bowl to a boil, but then ... at some point, she should understand that there is no need to heat anymore, but an urgent need to lower the temperature and only support. here is what is responsible for this action and needs to be checked. IMHO !!!

I am not a technician and I have never seen the insides of multi, but for some reason it seems to me that the problem is precisely in the thing that does not understand WHEN to lower the temperature.

with regard to the baking mode. here probably a completely different approach should be - equally stable temperature throughout the entire process.

God forbid, and not to put this pan on anyone's head.

you eat chocolate and bananas, put on a smile on duty and do not care ... and feel free to fight! You don't need to throw cartoons - you still have to change it or return the money (listen to the voice of reason !!!).

Please note the price difference:
When I bought, the price was equally high.

This is probably from old stocks, not sold until now. On the Yummy YMC-500J, prices dropped around March-April 2011. Just after I bought

Now I can't even believe that I wanted Yummy YMC-500B, and buying it for 1300 kopecks is not worth it at all! Don't be fooled by flowers, the Yummy YMC-500J is better.

Tomorrow, 09/06/2011 I'm taking my Yummi to the service. They said that they need 3 days to establish a "diagnosis". If a problem is established, they will reflash the temperature conditions, if something is more serious, replace it with a square Yummy.
But I still hope that they will put my in order!

Tomorrow, 09/06/2011 I'm taking my Yummi to the service. They said that they need 3 days to establish a "diagnosis". If a problem is established, they will reflash the temperature conditions, if something is more serious, replace it with a square Yummy.
But I still hope that they will put my in order!

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We will wait for the result. I practically stopped using mine. I use only rice / porridge mode. Works great.

But I still hope that they will put my in order!

I would hope for a square one. Beauty is not the main thing

I would hope for a square one. Beauty is not the main thing

I like mine, round. I handed it over to the service. For two weeks.
I came home, something is not calm at all, different thoughts in my head ... maybe I gave it up in vain? Maybe it was necessary to adapt? And if they do it even worse? But the job has already been done.
They said that they would make a request to the manufacturer regarding temperature conditions, since the instructions do not say anything about temperatures ... what they should really be. Then they will test. Someone here wrote that they measured the temperature in the service in some mode by opening the lid, this is not correct, we do not do that.
I asked how the measurement process takes place, they are installed with thermal sensors, the lid is not opened. In general, they drive her, then draw up an act, then we'll see.
Then I'll lay out the act to all of you, read it so that everyone knows what temperature should be on which program. Here is the news.

[oriana]

Then I'll lay out the act to all of you, read it so that everyone knows what temperature should be on which program. Here is the news.

oriana be sure to share how your adventures will end .. waiting ..

A week has passed since the Yummi service was delivered. I call them today.
Our intermediate conversation is as follows.
They begin to convince me that the cartoon works, they turned it on with water and drove it through the modes. Everything is working. I tell them that I am aware that it works, I do not like the fact that it does not work correctly in some modes. They say that they do not have information on temperature conditions, what they should be, but they wrote a request to the manufacturer and are waiting for an answer.
Then they suddenly tell me that you are just probably tired of it, tired of the device or it does not fit into the interior of your kitchen and you want to change it
I was already at a loss ... then I feel that my feathers start to rise on end from anger I say, I try to speak clearly and calmly that everything suits me, it suits me, and not just the incorrect operation of the Soup and Baking mode.
They argued for a long time. We agreed that they are waiting for a response from the manufacturer, measure the modes and make me an act that the cartoon was in service and all the necessary data ... in short, I realized that I would not get anything from this service, we are waiting for an answer and take it away.
I think that the problem comes from the manufacturer, that's how the modes are stitched.
Looks like I got hit, hit like that

Then they suddenly tell me that you are just probably tired of it, tired of the device or it does not fit into the interior of your kitchen and you want to change it

these bastards ... forgive me my French.
to be honest, this was the answer I was afraid of when I gave my first Perfezza PR-56 for testing.
I was very afraid that they would say: "It works - well, be happy, the rest is not our problem. And if you just want to return it, we will not help you with this."

I was already at a loss ... then I feel that my feathers start to rise on end from anger I say, I try to speak clearly and calmly that everything suits me, it suits me, and not just the incorrect operation of the Soup and Baking mode.

you are great - patient lady !!! I could not stand it!
I just read it and I'm ready to tear everyone to pieces, and if they told me that personally ... rrrrrr ... I would probably level them to the ground by phone.
and tell me please, well, not idiots? they were immediately told what the problem was, no one said that it did not work! what did they listen to ?!

They argued for a long time. We agreed to the point that they are waiting for a response from the manufacturer, measure the modes and make me an act that the cartoon was in service and all the necessary data ...

listen, but this is nonsense, in fact, if the lousy perfezza was able to determine and confirm that it overheats, then the yummi should have found a discrepancy in temperatures for sure - the manufacturer is more solid ... in theory ...

in short, I understood that I will not achieve anything from this service, we are waiting for an answer and we take it away.
I think that the problem comes from the manufacturer, that's how the modes are stitched.
Looks like I got hit, hit like that

I can’t even find the words ... insulting to horror.
We are all afraid to take new cartoons here precisely because of possible problems with the service. and here a respectable manufacturer is such a freak.
I'm shocked!

listen, but this is nonsense, in fact, if the lousy perfezza was able to determine and confirm that it was overheating, then the yummi should have found a discrepancy in temperatures -

Polichka, do not offend our Perfezzka, :) although she is a little-known manufacturer, but I love her even more after these adventures with Yummi ... I do not know how else it will end, I will fight with the service, even if they give a conclusion.
It's just so offensive when they say something in the service that doesn't fit ... or I'm tired of it and want to change ... I don't want to change it, I want it, round, my own, but with normal modes, well, what's not clear here ?? !!
And he says to me like, well, after all, the soup should boil, I told him about baking, which does not bother, and he told me, well, do a few baking cycles ... here I sit again and tears welling up ... how many I chose it, here's a pancake , chose ..

Marinochka, I was upset when I read about your story of curbing the cartoon. Let's hope for the best, I really want to be able to reflash the temperature settings in the Soup and Bake modes.

I think that the problem comes from the manufacturer, that's how the modes are stitched.

It seems to me that you are right in your suspicions, because, as it turned out, other users also had a situation with a similar operating experience for the round Yummy. It is a pity that there were no such responses when you chose a cartoon that was sharpened specifically for baking. Who knows, maybe you, as a skilful hostess and a creative person, still fall out, then teach whim-Perfezka-56 to bake, then Yummi to improve culinary qualifications.
Nevertheless, I hope that local craftsmen in the service will meet halfway and be able to work with temperature firmware.

About the fact that the device is tired and want to get rid of - word for word, as I was told in the service! Are they somewhere specifically taught to talk to clients like that? You still have to go to the consumer protection society. Because bickering will result in the warranty expiring. I sincerely sympathize with you. By the way, I described my situation with Yummi in great detail in this thread.I don't know why my posts were ignored ... But it was also a warning and a call for help. I just thought, what if we, the owners of round Yummi, somehow cooperate and turn to the manufacturer itself? ... But who thinks what?

I just thought, what if we, the owners of round Yummi, somehow cooperate and turn to the manufacturer itself? ... But who thinks what?

I am "FOR" only who will cooperate and what will we get as a result? Will we change the cartoon? No! Will the regimes be interrogated for us? I also doubt it terribly ...
Right now I am preparing for the fact that they will simply give it back to me and say that, like, do not show off, it works, cook it for your pleasure ... but the pleasure is not the same ..
And who will write? You, yes I, yes we are with you? After all, besides the two of us and somewhere else I read someone in this thread was dissatisfied with baking, no one brings his disappointment to the public judgment .. as if everyone is fine. But after all, there is a problem, as it turned out, not one of me, so you need to talk about it, shout, trumpet, and not keep silent to yourself in a rag. So that people who want to buy Yummi read and think about whether or not to take this or that model ...
The topic itself is not active, people are inert here ... I don’t understand such silence ... then I’m bad and figs with him, let them buy further, even if they will feel bad!

You still have to go to the consumer protection society. Because bickering will result in the warranty expiring.

It's too late to protect consumer rights, it was necessary to apply within the first 2 weeks after the purchase, then, according to the law, they would have to react, two weeks have expired a long time ago ... but the warranty will still be long, my Yummi is only three months old. ....
And I don’t want to fight anymore, I’m not in the mood anymore ... my nerves are dearer

And I don’t want to fight anymore, I’m not in the mood anymore ... my nerves are dearer

Marishenka, maybe it’s worth trying to move the service workers about the correct flashing, even if it is different from the standard factory settings. Or maybe exchange it for another model - 500 J?

Girls, you have such sad news here. And, I will come to you with the prices for your Yumki. In Optimart the price is 666 gr. on JB and JR,
Most likely this is such a party. And the brand owners know this. So they taught, like parrots of service workers, to excuse themselves from the problem with learned phrases. Whoever has several MVs, he understands that Yumka does not cook like that, and whoever has her is the first and only one, then they probably think that it should be so. Oriana, I wish you the best of luck. Do not let these "masters" get off the ground, press on the fact that this is not an isolated case. and they know this very well, and it would not hurt to remind them of the phrases they have learned. I think you can contact the ZPP society, because it will be a complaint about the work of the service center, and not about the store. And, once again, I wish you good luck and a positive result.

[tigra-tigrica]

Marishenka, maybe it’s worth trying to move the service workers about the correct flashing, even if it is different from the standard factory settings. Or maybe exchange it for another model - 500 J?

Alenchik, while I can't move, we are waiting for a letter from the manufacturer with the approved temperature regimes, what they should be in this model, then we will compare and decide ...
It will not work just like that, you need an act, on the basis of which I want to exchange it. I don't want a square one ... I want a round one ...
Not correct working conditions, as I was told, is not a reason for multi-exchange, because "it works", but how, nobody cares.
tigra-tigrica, thanks for the support!

Not correct working conditions, as I was told, is not a reason for multi-exchange, because "it works", but how, nobody cares.

marin, but they replaced me !!!
you remember, I also very much doubted. I was sure that it was 200% of the cartoon, and not my hands, but I was still afraid that the service would send me ... but they didn’t.

I also worked with the cartoon, and worked fine.only one mode did not work correctly - porridge / soup.

to be honest, I don't even know ... my situation should cheer you up a little or it may show that they still MUST change (and change) if the unit does not work correctly.

I don't even know if it's the manufacturer or the service.

And I still want to tell you everything about my case of warranty repair, but I just can't find the time. has already sworn to buy equipment under warranty and contact the guarantors.
it's not about multi-repair, but it was very significant for me. if you fix something, it’s easier to pay for a normal service - it’s cheaper for yourself.

marin, but they replaced me !!!
you remember, I also very much doubted. I was sure that it was 200% of the cartoon, and not my hands, but I was still afraid that the service would send me ... after all, the cartoon also worked for me, only one mode did not work correctly - porridge / soup.

I called this fucking service. They tell me that they drew up an information certificate about the health of my multicooker, said that they did not wait for a response from the manufacturer and advised me to contact him myself ...
To my statement that such a "repair" does not suit me, and that I demand to correct (reflash) the modes as they should be, they told me that they cannot get into the processor, everything is programmed there and they do not have special equipment for this ..
And in general, the master tells me, why are you indignant, because the soup should boil! Some kind of PPTs ... in general, I had a big fight with them ... now I'm going to take the cartoon, bitches ...
I will not fight anymore, my health is dearer to me, let it work, how it works. I am already pounding as if in a fit ... I should calm down before going

Then he (soup) should boil, but not spill out! I read about your failures, I was afraid to even try soup and pastries. But I took a chance, because my MB is not a round 500JB.
I report: the "flight" went well.
Experience No. 1. SUP
First, I warmed up the meat (I have pork) for 10 minutes on "Pastry" (so that there was no foam in the broth), then I added onions, bell peppers, carrots, parsley root, zucchini, potatoes, poured water up to the maximum mark, salted and turned on "Soup ". When the soup boiled (nothing spilled out, although it was boiling very actively), I held it for another 10 minutes on this program and switched to "Stewing" for 2 hours. 30 minutes before cooking, I added noodles, at the end - greens. The soup turned out to be transparent, tasty and what pleased me most of all was that everything was cooked and nothing was digested - the meat is soft and the vegetables are whole.

Experiment No. 2. CAPE THREE WISHES
I did it according to this recipe:
150 g sl. oils
150 g sugar
4 eggs
2 tsp baking powder
270 g flour
30 g poppy seeds
50 g raisins
2 tbsp. l. cocoa
Beat butter with sugar, add eggs, beat, add flour with baking powder. Divide the finished dough into 3 parts. Add raisins to the first, cocoa to the second, poppy seeds to the third. In the same manner, place the dough in a MV saucepan and Pastry for 85 minutes.
Baked perfectly evenly! I didn't even expect. In HP, my cupcakes always turn out too "tanned" and at the same time are sometimes not baked inside.
Achma is also very good - a lazy khachipuri made from lavash and an unusual apple pie made from a dry mixture without kneading. The recipes are on the site. I have not yet succeeded in casseroles from cottage cheese. I tried different recipes, they get wet cakes. But I still hope! Good luck to all!

I won't fight anymore, my health is dearer to me

here you are definitely right!
marin, my sincere advice to you is to go to a paid workshop. look now, find out, get in touch and bring it to the paid one with a specific task. and immediately say that if they do not change anything, they will not receive money. clearly state your tasks.
when you pay money - the attitude is completely different, how sad it is. and your nerves will be intact.

although no, first calm down a bit, live through today, and tomorrow with renewed vigor and positiveness - forward.

sunshine, I just found it on purpose and called the first service in Kiev.
"Bring it to the diagnostics, which will take 1-3 days. The cost is 90 UAH. If we continue to repair it, then don't pay money for diagnostics."
of course, they could not guarantee that they could change something BEFORE the diagnosis, they could not, but at least the attitude is different, and you have a lot of magic words in a conversation, and your terms are absolutely not TWO WEEKS, but 1-3 days ...

in short, if you don’t find it at home, I’ll look for a service at home. we will bring your lady to a putt! at least I really want to believe in it.

do not be upset, and do not be offended by idiots. they generally do not care about your problems, they sit there at the rate and from your multi they are not hot, not cold.

I called this fucking service. They tell me that they drew up an information certificate about the health of my multicooker, said that they did not wait for a response from the manufacturer and advised me to contact him myself ...

how cute...

Thank you, Polinochka, for your support!
It's a shame, of course, right up to a runny nose ... but you are right that today I better not act, wait a minute for my coffee and go and pick it up .... then I'll think about what's next.

Oriana, don't be nervous. You need to fight, but not with screams, because you can't fix your health later. Can really apply to paid ... I even got interested. Only I do not need Kiev, but Khmelnytsky. Here we have never even heard the word "multicooker"! I'm trying to imagine how much this flashing of modes can pull .... What if it helps! If the cartoon had been with me, I would have risked it.

Oriana, don't be nervous. You need to fight, but not with screams, because you can't fix your health later.

Fight .... well said! It's not even about screaming, not swearing, it's a shame when you are portrayed as an idiot, or a fool who just got tired of the device and wanted to change it. When the master looks at you like an idiot and says: "But the soup must be boiling," or ".... does not bake - well, run the program twice", what's the problem ... or ".. .. contact the manufacturer yourself? "
Fuck need a service like that? What did my cartoon do with them for two weeks? Just lying there? And they, allegedly, were waiting for an answer to the request to the manufacturer of the multicooker. But I'm sure they didn't ask for anything officially, I'm sure! Now I intend to go somewhere with a complaint about SUCH service.
Then the master told me that the temperature probe measures the temperature in each of the modes, but today he tells me that this is not possible without the official permission of the manufacturer, it's just nonsense!

Your feelings are very clear to me! My husband gave me a Philips juicer. It seems like a solid company. I began to make juice - and it barely drips, but everything remains in the thick of it. In short, mashed vegetables and fruits. We also made a request to the manufacturer. They answered: the juice is dripping - it means it squeezes out, but the fact that the quality of the squeeze does not suit me personally is my personal problem. Now he is lying in the closet. And you can't return it to the store, because I've already used it once. Complete idiocy!

She took the cartoon.
A little later I'll post a scan of this "document". The most interesting thing is that they tore off the warranty card alone ... but it's not clear for what service? Maybe because they wrote me this "document"?

Please note that I am advised to carefully study the instructions.

Please note that I am advised to carefully study the instructions.

read this ... damn thing ... marin, I would probably level them right there on the spot. I'm really telling you.
I'm certainly very impressionable and quick-tempered right now, but I really would not stand it. that is, these ... bad people do not just hint, but actually declare that you are a handless fool who does not know how to use a device and, moreover, cannot read.



horror ... even there are no normative words to describe my feelings ...
positive ... positive ... positive ... positive ... urgently needs something pleasant to read or watch ...

hold on, marinchik! I'll go and calm down, otherwise I can't even write.

Or maybe contact another service? Well, there must be normal people somewhere !!!!

Marinochka! The situation with the "service" multi is super-outrageous !!! But, what is annoying - predictable. I agree with Polinka - to expect help is really only "on the side", when material interest will contribute not only to testing, but also to setting up multi. Unfortunately, the temperature features of the operation modes set by the manufacturer are not known, so the claims hang in the air. The soup really boils, and you can bake it for 4 cycles in a row. It is annoying, or rather disgusting, that service providers, instead of a correct conversation and at least the appearance of help, present the client as a capricious user. Eh ...
There is no need to wind up your nerves, you yourself will decide what is optimal - to look for someone who would undertake to adjust the temperature regimes or adapt to the available possibilities. The main thing is that you are able to "portray" a small culinary miracle in any device !!!

.... the temperature features of the operation of the modes set by the manufacturer are not known, so the claims hang in the air.
... you yourself will decide what is more optimal - to look for someone who would undertake to adjust the temperature regimes or adapt to the available possibilities.

Girls, I will not contact another service. I will not because it is not known what else is there, in the new service center they will do it with the cartoon and it is not known how it will work after all these flashing.
If the service that was called upon to maintain this model failed, then I just don't trust it to others, that's all.
I will write a complaint in defense of consumer rights to this service center, for the fact that they did not provide me with service, and even insulted me.
I took this attack with instructions as a personal insult.
I will also get used to it, since I am such an armless fool and study materiel.
But this "service" I will ruin my life too.

Marishka, I read about your decision - RIGHT!
It is simply necessary to bring the pseudo-service to life, not only did they fool their heads for 2 weeks, creating additional difficulties - the device was not used in the family for its intended purpose, but was stupidly lying around in the service. The question is, what has been checked for SO MUCH time if it is impossible to check the modes for compliance with the temperature probe? And what kind of state secret is connected with Yummy's temperature maps, since you can't even entrust them to service technicians ?! This is just an excuse or, indeed, it is irrationally "protected" temperatures - soup on a powerful boil, and baked goods on almost "stewing"? !!! In this case, this is just a blasphemous misleading consumer who buys a product with deliberately incorrect settings. And this model is still being implemented! As a result, no one, having understood the essence of the issue, reduced all problems to inept exploitation, and even in an offensive form !!! And what kind of "advice" is it to contact the manufacturer directly, and what does Big Brother provide for the service workers? Although, I would use the advice and send an angry letter there, too, promising anti-advertising in Internet resources. Yes, to let off steam !!!
And, perhaps, you are right that you do not want to calibrate Yumka - they can only make it worse. And if she outlined a plan of retaliation for the service workers, then the cartoon cannot be touched with flashing.
You are a fine fellow, Marinochka !!!

So, maybe the modes are confused. Soup is baked goods and baked goods are soup?

everything is possible, but it doesn't make it easier for me, again work by trial and error

Girls, I once had a problematic situation with the return of goods. True, then the service supported me. But I contacted the manufacturer personally, directly. The service said that repairs were impossible due to lack of spare parts. It was with other large kitchen appliances. At first I spoke by telephone with the director of the manufacturing plant.And we agreed that if within a certain time the situation with the store does not change and the goods are not taken away, then I should write to the address of the manufacturer with a demand to replace the goods or return the money. They, in turn, pressed on the store and returned the money to me.
I think that in a situation with cartoons, it is worth asking the manufacturer in writing for information about temperature regimes, referring to the fact that the service center actually refuses high-quality service due to ignorance and the impossibility of checking these very temperature regimes. Something like this ... For example, it can be presented not as a repair, but as a test for temperature conditions, since the instructions do not say a word about this. After all, the service recommended reading the instructions carefully! And there is nothing in it about the power of the modes.
I still have a question: how to find this very paid service? In our city, for example, everything is somehow painted according to brands. Those who are engaged in Panas have nothing to do with Yummi.

And about the help from the service: this is such a filkin letter that it’s just not in any gate! Especially the "recommendation".

I still have a question: how to find this very paid service?

Well, personally, I ask in Google "repair of household appliances" and add the city. sometimes I write "multicooker repair" also with the city.
then I get on the sites and call, find out whether they are repairing or not, what guarantees they give, well, all sorts of nuances ...

Hey everyone. Today they brought my cartoon Yummy YMC-500Jr. I sit here and look at it and do not know where to start. I put a pumpkin stew for a test. Girls, where to get the recipes for her? Well, except for the instructions.

I think that in a situation with cartoons, it is worth asking the manufacturer in writing for information about temperature regimes, referring to the fact that the service center actually refuses high-quality service due to ignorance and the impossibility of checking these very temperature regimes. Something like that...

Write to manufacturer ... to China? And what devil am I going to write to them? The service center should write this, not me. I brought them a cartoon and expressed my displeasure with its incorrect work, and all correspondence should already be conducted by the service center.
After all, it is with them my cartoon is in service, that's why we will deal with this service center.

Write to manufacturer ... to China? And what devil am I going to write to them? The service center should write this, not me.

of course it shouldn't, but our life is like that and people are such that "shouldn't" and "have to" go hand in hand.

And if you really write, then probably you need not to China, but to the official representative office of Yummi in Ukraine, if there is no such thing, then in Russia. you will correspond with the Chinese for a long time and explain the problem.

Write to manufacturer ... to China? And what devil am I going to write to them? The service center should write this, not me. I brought them a cartoon and expressed my displeasure with its incorrect work, and all correspondence should already be conducted by the service center.
After all, it is with them my cartoon is in service, that's why we will deal with this service center.

If we start a "war" with the service center, then I would ask in writing "how the diagnostics were carried out (methods and devices) and what results were obtained (time, temperature, etc.) and in what time frame."
(It happens that it is easier for them to check the device again than to write scribbles).
By law, they are obliged to respond within 1 month. On the basis of this answer, then I would have already contacted the representative office.

But first of all, I would decide what I want to get in the end: a working multicooker or punishment of a service center, frayed nerves and wasted time?
Anyway - good luck

Girls, for a long time I have not gone into the topic (there is catastrophically no time), but now - SHOCK !!! So much negativity about Yummi ?! When I bought for my daughter in April, I climbed various multi-cooker, bakery forums and practically did not see any negative reviews about Yummi (and indeed there were few of them) - so I bought Yummi jb. And now I don't understand - are these problems only with YummiB or with Yummi j? The fact is that I use my daughter's multicooker more than she does, and I bought it so that my daughter (who gave birth to a baby in April) does not stand at the stove, but pawns food and went for a walk. Before that there was no CF and this CF seemed to me just a miracle.We practically don't use baking for baking (2 times I made a biscuit: the first time it turned out great, and the second time it fell and the middle was not baked, but then it was noisy in the kitchen, perhaps that's why - the biscuit is "a delicate matter"). I don't like the soup either - after intensive boiling (though I didn't get out of the pan, but the lid got splattered heavily), I switched to cooking soups and borscht on Stew - everything turns out fine. Before that, if necessary, I make frying on "baking", 20 minutes is enough. True, the daughter and son-in-law are inclined to dietary meals, so they use the Steamer with might and main. While stewing, she made all kinds of vegetable stews, vegetables with rice. Porridges are cooked on the "native" program. My daughter once cooked potatoes on "potatoes" (I, in principle, thought that this program was just for boiling potatoes), but they like steam more. But the most interesting thing is that my son-in-law, who is completely indifferent to meat in general and did not welcome the purchase of MV in principle (he does not like any household appliances - he takes up a lot of space, he makes yoghurts in a thermos, and does not want to hear about the yogurt maker, although I more than once offered to give it to them), loved the MV stew. Says, pointing to MV - "Here is the shaitan, addicted me to beef stew, do not come off." Indeed, the beef turns out to be tender, juicy.
Perhaps we enjoy cooking in this MB so much that we have not seen others? I hope everyone will get on with this MV. Although, if I had seen so much negativity before buying, I probably would not have bought it. So I want to buy myself a MV (economy class), now I don't know which model to choose.

...... I practically didn't see any negative reviews about Yummi (and indeed there weren't many of them) - so I bought Yummi jb. And now I don't understand - are these problems only with Yummi B or with Yummi j?

And they do not have these reviews, we are talking about Yummi V ... and in our topic there were no negative reviews about this model, although, as it turned out later, people had complaints about the work of some programs in this particular model, but for some reason nobody wrote anything ...

Before that there was no CF and this CF seemed to me just a miracle.

And I had before and had something to compare, despite the fact that the first multicooker can be said to be generally a little-known company, but it works as it should and there are no complaints about it. And this one seems to have a more or less well-known name, but there is no service at all and what she has with the programs is still not clear!

I hope everyone will get on with this MV. Although, if I had seen so much negativity before buying, I probably would not have bought it.

I don't know how about building relationships ... maybe it's real, to cook stewed soup, and bake in soup, but personally in my situation, I'm a little tired of constantly adjusting to something.
In my first slow cooker there is no "baking" mode, I found it on the "crispy rice" mode and I bake it quite successfully. But my Prefezza, in comparison with Yummi, costs half the price, but here I overpaid and again have to adjust? Plus, the service is such that you want ... I don't know, I don't want anything ...

I also have Yumka and I am happy with her, it just seems to me that there are more negative reviews because when it’s bad, emotions burst out and I want to share, and when it’s okay, no one writes anything, I immediately praised my Yumka a lot. , when the sensations were new, and now I got used to it as if it was necessary.

but it seems to me they are silent for two reasons:
- or there are still assistants (many more) who will insure. because all sorts of jambs are not so scary.
- either this is the first cartoon, and the person just thinks that everything should work like that.

Well, if clear tasks are set before the multicooker, if the manufacturer has declared the fulfillment of these tasks, and if nothing is done ... of course, it turns out dishonestly and you don't want to be silent.

there is also what parsley - there is a suspicion that they cheated with a round model of yummi, and most of them seem to be square. if I understood correctly. that's why there weren't really any real reviews about the round.

But my Prefezza, in comparison with Yummi, costs half the price, but here I overpaid and again have to adjust?

here I agree with you !!! when you pay certain money, you actually count on something!

I also noticed that the smaller the amount, the more it boils. at least on the Soup program.
Today I cooked borscht on "Soup" for 7 people, filled the saucepan even above the maximum. I thought it would overflow, so I did not leave the CF even a step. It boiled for a long time, but then it boiled quietly as if stewing.