Multicooker Panasonic SR-TMZ550 and SR-TMZ540

[vatruska]

vatruska, Panas also has a pressure cooker. Recently discussed here on the forum. Bucket with lid

Girls, eh ... I went to read new recipes ... I looked at my cartoon - there is a dent
Has someone solved the problem? What to do? As far as I understand, you need to contact the service center? or directly to the seller? Bought in the Panasonic online store with delivery by a transport company

I have the same problem with the 550. The plastic is also deformed due to the passage of steam. But I spat on it. In principle, the cooking process does not harm in any way. Another thing, after 1.5 months of use, I noticed that the inner coating of the bowl, and specifically on the scale - the number 1 - it peeled off ((This topic, of course, upset me.

[Andrei]

Andrei, and what kind of shovels, spoons do you use? Do you wash the bowl by hand or in the dishwasher? Have you tried to scrub something with the hard side of a sponge? The 550's coating is not the most durable, but after 1.5 months of use, it is too early for it to start peeling off.

I have already had 2.5 months and the coating has only small marks. But the expensive cuckoo bowl also has such traces, it is not reflected in the preparation in any way. The scale is fine. Before that there was a round Panasonic, exactly with the same bowl, only without handles. I used it for a year before the sale, the coating remained perfect. For more than a year now, this multicooker has been living in a new house with friends, the same condition. Then you have not seen poor quality coverage.

Eh, if Panasonic made a 2.5-3 liter cartoon, I would buy one. After all, they had 2.5 Panasik 10.

Why was it? Ozone is now selling them for 1990 = ...

Flax, take a small round, better than round and there is nothing. Everything was fucked up by rEvolutionEry and the Chinese.

Andrey, what kind of shovels and spoons do you use? Do you wash the bowl by hand or in the dishwasher? Have you tried to scrub something with the hard side of a sponge?

I use exclusively a silicone spatula, hand washing with the soft side of the sponge. now I try to cook in it only that which does not come into contact with this defect - I fry steaks, steam boil. I'm afraid to fill the volume before this defect

Why was it? Ozone is now selling them for 1990 = ...
[/ quote
I went to ozone, otherwise I was left without a small multi, my mother cut her off, she and her grandfather desperately need a small cartoon. So Redik-1 leaves for the village.

[Manna]

Manna, I was asked by a girl from another forum to ask you a question: what multicooker is capable of making a similar replacement for Panasonic SR-TMZ550? She really liked this slow cooker, but it turned out to be a production defect and it was impossible to replace it, because the batch was small. What do you recommend?

I cannot offer a similar replacement. But if we talk about competition in this segment, then this is the Philips 3095. But it is not an analogue of the 550 at all. I gave a comparative review of these models in the topic.

Today I bought a pot from Redmond, model: RB-C 505. It is ceramic, without handles. The 550th model fits like a native. The lid closes quietly. I cooked broth in it today. Everything works as it should. I took it precisely because there were no ceramic ones for Panas, but I wanted to try. The check passed, we will use the pan.

I always wash my bowl in the dishwasher, everything is fine, nothing will climb.
Olga, great infa, you will need to buy yourself a bowl, I have never used a ceramic one. Conveniently? and what is better to cook in it?

Natasha, I generally took her for baking. But I think you can cook any dishes in it. As in ceramic pans, fry something, oven. As an extra pot - never hurts.

The "ceramic" coating requires special care. You can fry on it only in oil, and in general, you first need to put food in it, and then heat it up. Wash very thoroughly every time after cooking. It cracks very easily from temperature extremes and light shock - fragile. In general, for the majority, it begins to coke and stick rather quickly.

Today I bought a pot from Redmond, model: RB-C 505. It is ceramic, without handles. The 550th model fits like a native. The lid closes quietly. I cooked broth in it today. Everything works as it should. I took it precisely because there were no ceramic ones for Panas, but I wanted to try. The check passed, we will use the pan.

Olya, did it go well along the waist? Doesn't the Greek drawing catch you? I want to buy either DuPont or Daikin with such a pattern. Worried suddenly get stuck.

Daikin is a better quality coating. I like it better.

Became the owner of 550. Everything pleases. The only thing I believed was pearl barley on the buckwheat program ... Most likely something was wrong, steam willed from everywhere, when you cook buckwheat there is no such thing. Maybe you need to cook porridge on the program? What is the difference ?

Guys, forgive me for such a question, but I removed the instructions from the distant ones and forgot about the timer, we put on the display by how much should it be ready? I never used the timer, but yesterday I wanted to put the soup and couldn't figure out how to set it at all.

[19taurus79]

19taurus79, Sergey, it seems to me that it is better to cook barley on the Stew program. In the process, you can control the degree of readiness and, if necessary, add water.

I used the timer once and set the time for which the dish should be prepared. Some modes go into heating mode after cooking. The instructions say that a heating time of more than 12 hours is not recommended, keep this in mind.

Thank you, today I was just going to believe the barley and I will try it on the stewing mode. There is still a question. Does all steam escape not only through the valve? It comes out from the side and at this place the decorative (silver) plastic is deformed. And yet, what is the difference between the programs porridge, buckwheat and rice?

Sergey, you need to return it to the store or to the service center. Now a lot of defective Panasonic comes across. Even an exchange for another often does not work. The manufacturer "screwed up" something with these models.
Although I have already 3 months and everything is fine (mmm).
The Porridge program is for milk porridge, the temperature there is about 95 *, Buckwheat is sensory, it works to boil water, Rice is also a sensory program, it boils water, it has some kind of algorithm, it boils intensively, then it stifles and languishes.

Irina thanks for the descriptions of the programs. "Buckwheat" is definitely not suitable for barley. Today I will try either "stewing" or "rice". I wrote to the service center (official) about the deformation of the case. They said to carry it to the service center. I'll go find out. Nobody applied?

Olya, did it go well along the waist? Doesn't the Greek drawing catch you? I want to buy either DuPont or Daikin with such a pattern. Worried suddenly get stuck.

I entered perfectly. Not stuck. I read about other saucepans that they don't fit. It was with the Greek pattern that there was something. Gold doesn't seem to fit. I think we need to measure ours, that's clearly, the diameter, height and go to a real store to measure. Height up to a millimeter must be accurately measured.

I know how to work with ceramic coatings, there were a lot of pans. But still, Manna, thanks.

Unsubscribe how the result will be. I wonder what they will offer.

I unsubscribe, the result is a defective act (after 20 days of waiting), tomorrow most likely with him and the device to the store, the service here "pleased" - the box should be! (it's good that I didn't throw it away), my argument that 14 days had passed and the packaging could have been thrown away did not satisfy them.
Today I talked to the Ukrainian information center Panasonic, literally: - there were no complaints about marriage (steam out), there is no statistics that this is a massive defect, the plant, as it worked, continues to work, these are the pies. While for myself I decided to step on a rake again with 540 or 550, let's see what happens.

I entered perfectly. Not stuck. I read about other saucepans that they don't fit. It was with the Greek pattern that there was something. Gold doesn't seem to fit. I think we need to measure ours, that's clearly, the diameter, height and go to a real store to measure. Height up to a millimeter must be accurately measured.

Olya, thanks! I just wanted the gold one. I don't want a ceramic coating. I'll wait, maybe someone will have it in stock to try it on. I live in a small town, such saucepans can only be ordered through the online store.
As an alternative, you can, of course, buy a native without handles from a Panasonic, there certainly won't be a mistake, but I don't like the price at all, it costs a whole multicooker.

Sergey, good luck in your search for an assistant. And then at our friendly forum, people changed several times and everything was in vain, they boil water right in the store.

my argument that 14 days had passed and the packaging could have been thrown away did not satisfy them.

I don’t know how it is with you in Ukraine, but our packaging should be preserved during the entire warranty period.
14 days are given for detecting defects.

[RepeShock]

RepeShock, Irin, we warn you when buying, do not throw out the box two weeks... These are the requirements for return technology. No packaging is required for warranty repairs.

The requirement to keep the packaging for the entire warranty period is illegal. And I have no idea where you can store such a quantity of packaging? A fairly large amount of equipment can be purchased in two years. Where is it all? And most importantly - why? Repair - free of charge and without packaging.

And by the way. There is no indication anywhere in the warranty coupons of equipment that this cardboard should be stored. It means - it is not necessary.

Well, our Consumer Protection Law does not indicate the obligation of the buyer to keep the packaging to maintain the warranty for the goods. It's another matter that I don't have a warranty card before my eyes, maybe it's spelled out there

[Olga]

we warn you when buying, do not throw out the box for two weeks. These are the requirements for returning equipment. No packaging is required for warranty repairs.

Clear, Olga... So this is how I "know"))))) Thank you!

And I have no idea where you can store such a quantity of packaging?

In the garage

All in thought ... Carry in the service or use and do not steamed. Today I cooked on a steam mode and everything was fine. Steam came out only from the valve. Yesterday the lid was missing from the side.

Good evening everyone! Today I bought myself 550 and immediately put it on program 21 (self-cleaning), steam poured out of it. I'm taking it to the service tomorrow. I was hoping that I would be lucky, but alas :(

Steam poured past the valve?

Yes, from under the cover

Steam poured past the valve?

That problem is no longer in this, but in the deformation of the lid. The plastic is fusible, if not for this, I would have left the multicooker. If such a weak plastic, the lid will melt over time anyway, even just in standard, normal mode ...

In my copy, a defective write-off act is also drawn up, almost a month has passed since I handed it over to the service ...

[vzpharm]

vzpharm, do not wait, call the information line, explain the problem and let Panas kick the service -

As far as I saw, the decorative overlay (silver) is deformed. The lid itself seems to be made of different plastic. The lid did not seem to be deformed. While using it. The main thing should be a clean gum and the edge of the pan.

Well, as long as there is a guarantee, if I were you, I would try my luck to hand over to the service center. Will give an act to write off. Although it is not a fact that the other will be normal. We must probably wait for a new batch, maybe they have already taken into account the reason for the marriage.

Irina, I bought 550 yesterday, it turned out to be defective.Please tell me which multicooker you prefer Panasonic 550 or Cuckoo. I think it's better to change it. Thank you.

or cuckoo

Cuckoo, this pressure cooker is bigger.

Irina, I bought 550 yesterday, it turned out to be defective. Please tell me which multicooker you prefer Panasonic 550 or Cuckoo. I think it's better to change it. Thank you.

Cuckoo is very decent, but it really is more of a pressure cooker. You could say a smart pressure cooker. You will not open the lid on any program, you need to be ready for this. They, of course, paired with Panasonic complement each other.
I could wait until the models without marriage go on sale.

Ira, thank you very much !!!

I also decided to take it to the service. What to take instead? Previous Panasonic or Philips? Who used tell me.

It’s a pity that so much marriage comes across, it turns out there is no new batch yet?

I called the official Panasonic, they said that the new batch will be in February.

I watched the SR-TMS520 appeared. A bit cheaper, different design, similar in functionality.

Julia, what did you say about the marriage? Eliminated in the new party?