Testing multicooker Brand 37501

[vis,]

Yesterday I moved the multicooker to the wall with a shelf for spices, put the lid on with a BIG slope and began to put and take out a pot of water. Everything can be taken out perfectly. There was no one to film it, and Brand promised such a video.

Now I can say UNIVERSAL - all the talk about a crooked lid is not worth it and ....

CHECKED FOR YOURSELF!

vis, what are you not happy with?

The proposed solution to the problem did not suit you ...

What am I unhappy with? Well, statements like "all talk about a crooked lid are not worth it and ..." from a person whose lid is okay do not seem to me to be correct.
And there is less and less confidence in Brand.

Several people have reported a problem with the cover. But on this forum only the opinions of those who praise MV Brand are taken into account.
I am writing here so that at least some reliable information is about the product. I confess that I was also misled by this resource, I expected to receive an innovative Russian product, but in fact it turned out to be an ordinary unfinished China.

No solution to the problem was offered to me. If you don't like it, give it back - this is not a solution to the problem.

Excellent solution from Brand! Let's pretend that everything is fine! Customers who posted photos complained about the inconvenience and from whom the pan cannot be removed directly - do not pay attention!
And all this with the active support of multicooker users who have no problems with the lid at all.
And those who have them - let

Photos were posted showing the tilt of the lid. The video shows that we took a slow cooker from the same batch. Yes, the process of removing the bowl requires more care than the first batch of multicooker. But you can take out a full bowl from the multicooker without tilting. If you can't, please show the video.

... No solution to the problem was offered to me. If you don't like it, give it back - this is not a solution to the problem.

We, as a manufacturing company, offer you what we can do. We are not able to change the matrix in production.

P.S. This topic discusses all the pros and cons multicooker model Brand 37501, and to buy or not is the choice of everyone. Here, no one is set to embellish the product.

What am I unhappy with? Well, statements like "all talk about a crooked lid are not worth it and ..." from a person whose lid is okay do not seem to me to be correct.

This is MY personal opinion based on my own experience with the sloped lid.

Also, to put it mildly, the video speaks volumes about the exaggeration of this problem.

Your opinion "an ordinary unfinished China" also has a right to life, but only together with the opposite opinions of a very large number of satisfied users of this multicooker.

The question is, why don't you want to return what you criticize so much? So the advantages of this multicooker exceed some inconvenience with the lid? Or is it something else?

And I did not write that there are no merits.
Excellent interior coating, BUT very faint external and dark spots on the heating element.
I like the modes of milk porridge, baking, stewing, frying, BUT yoghurt, rice, buckwheat, plus an incomprehensible "Simmering" mode do not work quite correctly.
Convenient removable plate on the lid, BUT it is inconvenient to get the pan.
Convenient timer, BUT inaudible signal.
If there was an opportunity to change for the same one without flaws, I would change.
But alas ...
And I don't want to bother with the return. I'll buy myself another one for NG, but it will definitely not be Brand.
And I'll cook porridge in this one. But if I initially knew about all the shortcomings, I would have taken something else for cereals.

I have no purpose to criticize, as you write, this MV. But the approach of the company's representatives to the problems of users is surprising.
What is this video for? Convince potential buyers that there is no problem. Just to sell ...

And the girl who broke the lid could, as an exception, have the lid replaced. Yes, this is not a warranty case, but she also tried to bend the lid due to the fact that using the MV is inconvenient ...

I am sorry, I fell out of the topic a little

I have already asked this question. Then I will repeat. From the first day I thoroughly wash and wipe dry the outside of the bowl, and wipe the heating with a clean dry cloth. element. And yet, on the second day, small dark spots appeared on it. Which are gradually growing. I assumed it was condensation dripping off during cooking. If this is not so, then explain, Vadim, why the stains?

I can't say for sure. Can aluminum react to something? When we discussed the issue of removing the non-stick coating on the heating element on the 37502 model, the plant told us that it does not recommend doing this, since aluminum is oxidized and darkened. Maybe this is the reason ?!

And why can the MV first fry the bottom of the dish, and then stop?
Just don’t talk about "many factors" again. The voltage in the network in Russia seems to be the same for everyone - 220 V.

Here you are greatly mistaken. I can say with all confidence that the voltage, in the vast expanses of our homeland, jumps from 160 to 280 V.

Or maybe other multicooker pass this stability test, and only 501 cases fail the rollover test. And the developers (I, by the way, do not quite understand where these multi are developed, at the factory?) Went the simplest way - how to make changes to the case, they just tilted the lid.

By the way, who do Vadim and Elena represent at this forum? Seller? Developer? Both?

...

This body was developed by the Chinese factory POVOS (now PHILIPS). And the decision is quite reasonable. Why change the shape that many people like?

Vadim and Elena represent the "Brand" company at this forum. A developer of multicooker operating modes and an exclusive seller on the Russian market.

... And why it was necessary to change the angle of the lid, there are so many reviews about condensation drainage and not a single one about turning the multicooker back. It seems to me that many of them stand with their backs to the walls, so they are unlikely to be overturned.

I absolutely agree with you, but so far we are not Philips. And we cannot influence fundamental issues.

Neither the owner of the plant, nor the plant, CANNOT make changes to the design. The plant only produces. The Chinese stand on the conveyor and collect. They don't even care about the lid. If Brand develops a MB, only Brand can make changes.
But apparently, this is not the case, and Brand only orders the production of multicooker under the brand name in China and imports them. And sells in Russia.

Vis, plant to plant strife. And although I do not really like the categorical tone in the discussions, I will still try to explain to you, it seems to me that the sources of information that you used to form your idea of ​​Chinese factories are not entirely correct.

A modern, serious Chinese factory is not a basement with an assembly line and water dripping from the ceiling. This is a very serious, complex structure, which includes development departments with hundreds of engineers in different directions - hulls, plastics, electronics, mechanics, etc. Research departments, quality departments, etc. Modern comfortable hostels with all amenities, communications and Internet for workers, of whom there are several thousand in one plant. Sports fields and gorgeous canteens ... and all this is the territory of one factory
And the plant can easily make changes to any model, if this model is developed.And today, all the models that Philips and we produce at the POVOS plant are developed by the POVOS plant.

I poked at it, poked at it and poked at it in general ... I thought the spring was just tight ... For that now it opens well ...

Five points for optimism
I love people for whom the glass is half full

If SC could not help, send your contacts in PM to Elena Br, we will try to solve

[Representatives of our company are on this forum in order to take into account the MINUSES and WISHES, and to the best of our ability to implement them.]

...
Several people have reported a problem with the cover. But on this forum only the opinions of those who praise MV Brand are taken into account.
I am writing here so that at least some reliable information is about the product. I confess that I was also misled by this resource, I expected to receive an innovative Russian product, but in fact it turned out to be an ordinary unfinished China.

No solution to the problem was offered to me. Don't like it - give it back - this is not a solution to the problem.

Representatives of our company are on this forum in order to take into account the MINUSES and WISHES, and to the best of our ability to implement them.

It is a pity that this resource misled you. Send a complaint to the forum administrator.
I am also glad that you can give reliable information about the product to other people. I myself will send thanks for this opportunity to the forum administrator.

We offered everything that was in our power to solve your problem. It is beyond our power to correct the opening angle of the lid, the reason I have already explained above.

...
And I don't want to bother with the return. I'll buy myself another one for NG, but it will definitely not be Brand.
And I'll cook porridge in this one. But if I initially knew about all the shortcomings, I would have taken something else for cereals.

I have no purpose to criticize, as you write, this MV. But the approach of the company's representatives to the problems of users is surprising.
What is this video for? Convince potential buyers that there is no problem. Just to sell ...

We will be happy to wait for your comparative tests with a new multicooker purchased from NG.

I cannot but agree with you. Indeed, the company's AMAZING approach to user problems. They sit at the forum, listen to the dissatisfied, then go to China, deal with the plant. Then they shoot a video to show that they do not see this as any serious problem! They explain that if they could, they would definitely go to meet users, as it usually happens ...

P.S. VIS. I will tell you a secret that today there is no problem at all to sell Brand multicooker. There is a queue for them until next spring. Maybe all the same you can admit, at least a small probability, that we are not here for sale ???

I apologize for giving so much
I tried to be laconic

Five points for optimism
I love people for whom the glass is half full

If SC could not help, send your contacts in PM to Elena Br, we will try to solve

Thank you so much! I am very ashamed of what I have done, but I am not the same. I am very pleased with your proposal. I have not yet begun to solve this problem, and since you have enough to do without me ..., I will try to solve everything on my own.

Yesterday my multicooker champagne came to me, though the set is new and the lid is tilted, but I tried to take out the empty saucepan for now, everything worked out fine, it just clung to the ring, but with special sleight of hand, you can not touch this ring at all today, the first course will be lemon and then I think porridge and curd pie

🔗
Here are the girls, uploaded a video, maybe that's not right

[Girls]

🔗
Here are the girls, uploaded a video, maybe that's not right

Well ... first of all, the name of the site is spelled like this: 🔗... And, secondly, the address is not complete. You just copy it from the browser line and paste it here into this code by clicking on the button - "Insert video from You Tube"

Girls, I thought something else ... After all, so that the silicone "ring" does not interfere with taking out the full bowl, if there is a danger of spilling, you can first remove the removable inner lid.Or am I mistaken (eh, I have already begun to forget what my cartoon looks like)?

When I uploaded the video, I was assigned this video code. Otherwise, I do not know how to do it, it opens normally.

Try this again.

When I uploaded the video, I was assigned this video code. Otherwise, I do not know how to do it, it opens normally.

I'll do it

Oh thanks

Natalia, I watched your video. A question arose: Is it an urgent need to take out the bowl clearly perpendicular to the table? A slight tilt of the bowl, when removing it, will something change? Or is it the impossibility of directly reaching the cup that bothers you?

Girls, personally, I do not bother anything at all. There was just a conversation that it was not very convenient. Of course, you can remove and tilt the inner cover, but that's not the point. I cook compotes and soups sometimes almost to the brim, and it is not convenient for me to tilt the pan, and since we buy equipment to make our life easier, so that there are fewer troubles, I would like that even such trifles would not interfere with everyday life. And so, of course, we adapted and continue cooking.

I'll answer all the same ... Although I'm already tired of ...
Already in a personal message, some incomprehensible messages went, accusations of hysteria and a planned scandal ... Everyone refers to some solutions proposed to me, which I refused. I knew that I could return the product to the store without this forum. And in general, I did not ask anyone for any solution to problems, if I ask a question about the operation of the regime, I want to get an answer to it, and nothing more.
SVP, thanks for answering all my questions.

But...
Your explanation about the cover is rather strange for me. What does it mean "in China, the requirements have tightened ...". Products supplied to Russia must comply with RUSSIAN standards. Were there any changes in them? Or did it just turn out that the first batch of MB did not meet safety requirements?

This body was developed by the Chinese factory POVOS (now PHILIPS). And the decision is quite reasonable. Why change the shape that many people like?

Well, you yourself wrote that this form, which many people like, did not meet the security requirements. Now she has become uncomfortable, and not everyone likes it.

I cannot but agree with you. Indeed, the company's AMAZING approach to user problems. They sit at the forum, listen to the dissatisfied, then go to China, deal with the plant. Then they shoot a video to show that they don't see this as any serious problem! They explain that if they could, they would definitely go to meet users, as it usually happens ...

I think that to give the explanation that was provided to us here, there was no need to go to China, a phone call or an email is enough. Video ... I have a saucepan that cannot be removed in the video. Clings to the cover. Without tilting, it is impossible to remove or insert. And not only me. They wrote about it a hundred times already. Well, is the cover tilt different for the MV? So maybe choose the MV with the largest lid slope for your experiment? And for the purity of the experiment, it would be nice to take out the hot pan using oven mitts. You wrote very correctly that you shot the video just to show that you "don't see a problem in this." Well, I don’t know, for me, the fact that it is inconvenient to get the pan is a problem.


Just want to prevent questions like "What are you trying to achieve?" I'm not getting anywhere. I'm just for the truth and the provision of TRUE information to consumers, which, by the way, is stipulated in our legislation.

Natalia, I watched your video. A question arose: Is it an urgent need to take out the bowl clearly perpendicular to the table? A slight tilt of the bowl, when removing it, will something change? Or is it the impossibility of directly reaching the cup that bothers you?

When removed, the bowl clings to the lid. You have to tilt it, and this is INCOMPLETE. Even if the pan is incomplete.
For some reason, I really want to just take and get the cup, without any manipulations and tricks, without bending.

Girls, I thought something else ...After all, so that the silicone "ring" does not interfere with removing the full bowl, if there is a danger of spilling, you can first remove the removable inner lid.

Good idea. Need to try. But I'm afraid that condensation may get into the dish.

I cook compotes and soups sometimes almost to the brim, and it is not convenient for me to tilt the pots

I also often cook soups / compotes in the edge. And although my lid opens at 90^aboutS, it never occurred to me to take out a bowl filled with the rims ... and even with boiling water. Health is somehow more expensive. To begin with, I pour the contents with a ladle, and it's much easier to remove a half-filled bowl. This is what I do with all multicooker. I did the same with ordinary pots.

Good idea. Need to try. But I'm afraid that condensation may get into the dish.

If you are afraid of condensation in food, you can wipe the lid first.

And it's easier for me to take out the bowl completely, put the second one on and cook on, and not splash in boiling water. And whatever you say, it should not be so, there should be everything for consumers and stop procrastinating on this topic. We have already lost it. For a long time everyone understood everything and I hope in the future they will take into account all the wishes.

Girls, personally, I do not bother anything at all. There was just a conversation that it was not very convenient. Of course, you can remove and tilt the inner cover, but that's not the point. I cook compotes and soups sometimes almost to the brim, and it is not convenient for me to tilt the pan, and since we buy equipment to make our life easier, so that there are fewer problems, I would like that even such trifles would not interfere with everyday life. And so, of course, we adapted and continue cooking.

Good day.
Before shooting a video clip, we looked at several multicooker, they were all the same as in our video. I looked at yours. The bowl is removed from you differently. Therefore, I propose to drive up to our office at 2 Yegoryevsky proezd on any working day. I'd like to understand the reason for such difficulties with your slow cooker. Upon confirmation of the defect, we will exchange your multicooker for a new one.

I looked at yours. The bowl is removed from you differently.

I also get stuck like that, but I won't be able to drive up to your office, but I'm somehow used to it.
I really like Brand, it's just that such trifles do not interfere with someone, but someone is annoyed, so I want the Brand members to pay attention to this, so that such "misunderstandings" do not repeat on the forum

I, too, just like in Natasha's video.

Tell me please
1) should the valve fit snugly or loose a little?
2) I made a casserole yesterday, after baking the heating turned on, remembered the casserole after 20 minutes, turned it off, took it out after 40 minutes.There was a lot of condensation on the lid and a certain amount poured onto the baking, that is, if I bake a biscuit, it will take into account the same? Or did I do something wrong?
3) after the finished dish, do you turn off the multicooker from the outlet? the ring should be dry, when I want to make a second after the first course, for example fish, for example a cake? that is, after the fish I wash it ...

Tell me please
1) the valve should fit snugly or loose a little

The valve, yes, does not sit very tightly, this is normal.

2) I made a casserole yesterday, after baking the heating turned on, remembered the casserole after 20 minutes, turned it off, took it out after 40 minutes.There was a lot of condensation on the lid and a certain amount poured onto the baking, that is, if I bake a biscuit, it will take into account the same? Or did I do something wrong?

I always open the lid with a cloth in my hand and immediately wipe off the condensation. The biscuit is usually taken out immediately and is not in danger. I immediately take out the pan with the biscuit, and the biscuit itself from the pan a little later. All new models of multicooker now come without a drip tray and, of course, a problem with a condensate in them.

3) after the finished dish, do you turn off the multicooker from the outlet? the ring should be dry, when I want to make a second after the first course, for example fish, for example a cake? that is, after the fish I wash it ...

It is not necessary to turn it off from the outlet, I do not turn it off at all. After odorous dishes, of course, you need to remove the removable plate from the lid and rinse well. Silicone absorbs odors well.

of course it is necessary to remove the removable plate from the cover and rinse well. Silicone absorbs odors well.

But you need to dry it or can you put another dish on? Of course, I wipe large drops with a towel, but I don't rub it straight to super dryness

The biscuit is usually taken out immediately and is not in danger. I immediately take out the biscuit pan

that is, it is advisable not to miss the biscuit?

Yes, just wash and wipe, on dry it is necessary to wipe the outer part of the saucepan, so as not to bring anything onto the heating disc. And it is better to take out the biscuits right away, but even after 5-10 minutes, they will not be flooded with condensate.

lobacheva, do you have three multi? Would you advise which one to buy ??

Yes, just wash and wipe, on dry it is necessary to wipe the outer part of the saucepan, so as not to bring anything onto the heating disc. And it is better to take out the biscuits right away, but even after 5-10 minutes, they will not be flooded with condensate.

with a small child in the house it will be difficult to forget the biscuit for 5-10 minutes and the sound is really quiet, we will set a timer for the multi

_{and a voice from the bushes} with your new avatar vernisag !!!

with a small child in the house it will be difficult to forget the biscuit for 5-10 minutes and the sound is really quiet, we will set a timer for the multi

But how did you bake in the oven? Or did they cook on the stove? you can't forget there ...

_{and a voice from the bushes} with your new avatar vernisag !!!

Thank you!

And I have today pies in a slow cooker with minced meat...

[Irin]

Irin, meat - chicken? Well, either write how to do it, or give a link, if there is already on the site. And then, apart from bread, I did not bake any yeast baked goods with filling in MV.

Nope, no chicken, pork ... Don't you bake pies in the oven? Both in the oven and in the cartoon.

Duc in the oven and bake. I don’t bake choy in the cartoon

vernisagwhat pretty pies !!!
the principle is probably this 🔗?

So your family is big, but I've baked eight pieces ... but it probably won't be enough, the meat is so tasty inside, I finely chop the raw meat, add a lot of onions and a piece of butter, and salt and pepper ...

Well, yes, we are 8 pieces. will not be enough. All the more so delicious

vernisagwhat pretty pies !!!
the principle is probably this 🔗?

Nuuuu, approximately ... so

[vernisag]

vernisag
tell me how long did you bake?
and how much did they turn it over?
as the handles reach, I will bake such beauty!

Yes, I forgot to ask, was the raw meat baked well? not damp?

We went to ave. Yogurt (dough in a bread maker on kefir), then baking for 1 hour, turn over (smear the saucepan again with butter) and another 20 minutes for baking.

Yes, I forgot to ask, was the raw meat baked well? not damp?

Raw meat, very tender and very tasty. One pie didn't fit, so I fried it in a frying pan. It turned out much softer and tastier. For 1 hour 20 minutes, of course, it was baked ...

Thanks !!!
they are very appetizing!
valuable experience! boom to try. I hope it will work out in my mulechka too!

[vernisag]

vernisag, what are your delicious pies !!!!!
Although I just had breakfast, I still would not refuse such a pie !!!!
Good girl, pies are BEAUTIFUL !!!

Thank you

Here is rice pudding like this and you can do it like this:pudding