knob

Girls, my Deksichka also upset me a little. It works fine, but the plastic on the top of the display went in waves. And this interferes with closing and opening the lid (especially when the cartoon is hot). And the glass fogs up with a double boiler. Today I went to the seller. He said to bring the cartoon to him. Now I think, but how will I live without her?
azaza
Quote: knop

Now I think, but how will I live without her?
Somehow, they will quickly exchange it for you. The main thing is that the seller did not trick, but immediately said to bring it for exchange.
For the new Dexica
Lozja
But I don’t understand why the sellers are freezing? Well, what difference does it make to them? Their business is to send it to where they took it, and even then it is necessary to see what the result will be stated from there. Well, what's the difficulty? The behavior of some large LLC is especially not clear. Nothing is clear.

nimart, and why without instructions and a recipe book? How did the Electronic World explain this? (Is this a real store or an internet store?)
Keti
Girls, somebody has timed the time when the boil starts in the "Extinguishing" mode. Today, for the sake of interest, I watched (cooked borsch) - in 15 minutes. until the end of the program there is an even surface, and only in the middle there are tiny little foam bubbles, 10 minutes before the end of the program, almost the same situation, only a little more foam bubbles, 5 minutes before the end, I noticed small gurgles (or I wanted to), and when the program ended - looked in - it seemed a little boiled. And then I wondered, why is there no boiling at all? True, I note that my saucepan was full, above the last mark.
In general, I also switched on the "Boiling" program for 10 minutes and my borschik began to boil.
I had never looked before, but then I decided to check something. And something tested did not make me happy.
Lozja
Quote: Keti

Girls, somebody has timed the time when the boil starts in the "Extinguishing" mode. Today, for the sake of interest, I watched (cooked borsch) - in 15 minutes. until the end of the program there is an even surface, and only in the middle there are tiny little foam bubbles, 10 minutes before the end of the program, almost the same situation, only a little more foam bubbles, 5 minutes before the end, I noticed small gurgles (or I wanted to), and when the program ended - looked in - it seemed a little boiled. And then I wondered, why is there no boiling at all? True, I note that my saucepan was full, above the last mark.
In general, I also switched on the "Boiling" program for 10 minutes and my borschik began to boil.
I had never looked before, but then I decided to check something. And something tested did not make me happy.

But in my case, on the contrary, in 50 soup-borscht, if the pan was full, they spat the lid on me completely, and in 60-ke it barely gurgles, you can't even see it right away, the lid is clean, I didn't even believe it for the first time. But the borscht was boiling, it was just boiling sooo calmly. If there are buns, albeit small, it means that it boils.
azaza
And I don't spit anything either there or here. In the 1950s, it happened that the milk porridge would spit out all its aggression on the lid, so I then began to torment the porridge on languor. And to stew soups ... But it was boiling. Calmly so, but confidently.
Keti
Of course, traces are visible on the lid, but they can be regarded as traces of steam ... By the way, I noticed if you cook borscht and add store-bought tomato paste, then the lid is more stained than if you cook it with homemade tomato juice. The chemistry must be evaporated.
But boiling, in my understanding, was not boiling like on the stove. If, for example, I cooked pasta on the stove, then I would not have thrown them into such water ...
Grypana
I, too, did not notice a strong boil on Stew in Dex 50, so I always turn on Boil for a few minutes. I'm so calmer.
rusja
I don’t know about soups, I just don’t cook them in a cartoon (they don’t like very well), but the rest of the stewing - with vegetables or meat, boils pretty well, almost like on the stove
Vitalinka
I also boil well, and if the lid is closed, then you can directly hear how it gurgles.
Lozja
Quote: rusja

I don’t know about soups, I just don’t cook them in a cartoon (they don’t like very well), but the rest of the stewing - with vegetables or meat, boils pretty well, almost like on the stove

Why don't you like soups? I changed the cooking technology even before I bought the cartoon. I began to fry not at the end, but at the beginning - I did frying in a saucepan, then I added water or broth and further along the text. Such soups are rich and tasty. When I bought a multicooker - I didn't even have to rebuild - just this method is convenient there. After this discovery, I completely stopped using seasonings for soups - they are now simply superfluous, soups are already obtained with a rich taste and very aromatic. And how I cook borscht - I myself bastard every time from how quickly and uncomfortably it is to do in a cartoon, and besides, the taste and color does not suffer. I found a way for myself, in which the taste and color is the same as when it is troublesome to cook on the stove. For me, it's some kind of magic every time. For the second year already.
Luysia
.
Luysia
rusja
Thank you, Oksana, I'll try it, experiment with frying - the soups just turned out every other time, sometimes richer, and sometimes just watery
Grypana
And how many degrees did we have on Heating? I read it. which is 77 degrees, and the Simmering is from 45 to 98. So that's what I think - is it better to do yogurt and proofing on Simmering? Only turn off after how much? Or buy a core temperature probe and research it yourself? So it won't be soon, but nuna yogurt today.
nimart
Quote: Lozja


nimart, and why without instructions and a recipe book? How did the Electronic World explain this? (Is this a real store or an internet store?)

This is a Kharkiv Internet store, they explained that this is how the seller manages
maybe they thought that for 1000 km you can at least send something

it turns out that on the new mail, upon receipt, when I saw that there were no instructions and recipes, I had to send the cartoon back as incomplete

I was very worried that they would do the same during the exchange, but nothing happened

question to Daffi : is it possible in detail how you called the entire chain during the exchange?
Quote: Daffi

If the cartoon is broken, you need to contact the seller 100%. He sends him to Kiev, where they make a conclusion and send back a new cartoon. I am also from Kharkov, my friend bought a Dex-50 in the Electronic World and asked for help. So I called the whole chain, starting from SC Dex in Kharkov, to the very store El. world and SC store El. world.
And in this thread I asked for help, because Elmira's SC was slightly freezing. But everything went well, my friend was given a new cartoon Dex-50. There was also a problem with the heating elements. He stopped warming at all!
Quote: Grypana

And how many degrees did we have on Heating? I read it. which is 77 degrees, and the Simmering is from 45 to 98. So that's what I think - is it better to do yogurt and proofing on Simmering? Only turn off after how long? Or buy a core temperature probe and research it yourself? So it won't be soon, but nuna yogurt today.
Grypana, and the girls advised something like this: in 2-3 half liter jars, and in a saucepan, heat water, heat it up, then there are jars and for a couple of hours ---- somehow, I myself don't do it for sure I don't know
Daffi
If you bought in El. the world, you need to carry it to them. They will send to their service. Their service needs to popularly explain that the guarantee is exchangeable. You have the right to request replacement of the device from the manufacturer. That there is no need to repair the device, because they have no right to do so! The manufacturer gives an exchange guarantee, so even if they are sent to the manufacturer - that's their job.

If the service freezes, you need to popularly explain that you called Dex's service, what you will write or call the manufacturer, contact the consumer protection society. If the service continues to freeze, you need to tell that the fame of the store will go far across the Internet.And this is unprofitable for the store, which buyers will bypass the tenth road. That the internet is power. Housewives' forums are doubly powerful. Because their main customers hang out there.

If the service fulfills its duties, that is, it calmly sent the cartoon to Kiev, nothing of the kind needs to be done. But if the service is trying to tell you that they will be fixing a cartoon (!!!), then put on the ears of everyone you can reach. Starting from the manufacturer whose products you bought and ending with posts on this forum. Because buyers need to know their heroes.
Lozja
Quote: nimart

This is a Kharkiv Internet store, they explained that this is how the seller manages
maybe they thought that for 1000 km you can at least send something

it turns out that on the new mail, upon receipt, when I saw that there were no instructions and recipes, I had to send the cartoon back as incomplete

I was very worried that they would do the same during the exchange, but nothing happened

In fact, this is how it should be done if something is missing in the package or something is wrong. Because then, if the seller was caught unscrupulous, you would not have been able to prove in any way that something was missing from the beginning, and it was not you who touched something. It’s good that they didn’t bother about what was missing later.
But you need to protect yourself first of all yourself, because another time everything can turn out completely differently.
Vitalinka
Grypana, I make yogurt all the time. I boil homemade milk, add a jar of activity to the cooled one. I pour this mixture into small jars and cover them with lids. I put a silicone mat in a saucepan, put the jars and fill them with warm water up to the shoulders. I turn on the auto heating for 10-12 minutes, then turn it off and after 2 hours the yogurt is ready. In winter, you need more time, as it is cooler, but now in the heat, 2 is enough. Periodically, you can look ready or not.
Daffi
Email the world is a good store, but with quirks. You need to be able to talk with them. Otherwise, they are trying to slip something wrong.

Let the store not lie. The manufacturer completes the multicooker with instructions, a recipe book and a warranty card. When I bought MV in Elmira, the first copy that was taken out to me lacked a recipe book, instructions and warranty. They also tried to tell me that "she was like that."

I said that I don’t need to tell fairy tales, because I know exactly how the device is completed. And the second copy was taken out normal. I told them that the first cartoon was probably brought from the service, because there were white spots in the saucepan - traces of boiling and dried water.
nimart
Daffi
and how long did it take? I have 3 weeks
Quote: Lozja


But you need to protect yourself first of all yourself, because another time everything can turn out completely differently.

you are right and many thanks to those who helped me

I was so sorry to send it back, I wanted to multivit it right away
besides, delivery is not free
Daffi
It took me an hour. This was enough to hit everyone on the phone and write a post in this thread. I don’t remember how long the exchange process took. It seems that they have met in the prescribed 2 weeks. But my friend and I live in Kharkov, so she delivered the cartoon by metro right to the doors of the Elmirovsky service.
nimart
generally it is worth buying from reliable sellers, and definitely not for 1000 km
Freesia
Girls, and I leave my multicooker to mom. But I’ll still buy myself, as there will be the same opportunity, I don’t even want 60., I have such love: girl_love: At home, Brand is waiting for me, I will get used to it. And she, in my opinion, bakes longer. In Dex, everything is baked in 45 minutes. Is it true that Dex is an analogue of Brand and vice versa?
irysska
Quote: Freesia

Is it true that Dex is an analogue of Brand and vice versa?
Yes, analog - but Dex 60, and Dex 50 is Morphy Richards
Keti
I also like soups (especially with mushrooms) and rich borschiki in a slow cooker.
The soup is definitely tastier than on the stove. So do not be afraid.

The cooking algorithm is now this: "Frying" - frying, then the rest of the products + hot water and "Stewing", and then another "Boiling".
Or can it do the opposite: "Frying", then "Boiling", and then "Stewing"?
By the way, I cooked the soup: "Frying" + "Boiling" (without Stewing). Express option!
Lozja
Quote: Keti

I also like soups (especially with mushrooms) and rich soup in a slow cooker.
The soup is definitely tastier than on the stove. So do not be afraid.

The cooking algorithm is now like this: "Frying" - frying, then other products + hot water and "Stewing", and then another "Boiling".
Or can it do the opposite: "Frying", then "Boiling", and then "Stewing"?

It is still not clear to me - why else is Boiling? After all, it is boiling on the Extinguishing. I have never bothered like this, not a single soup or borscht has soured.
Keti
Quote: Lozja

It is still not clear to me - why else is Boiling? After all, it is boiling on the Extinguishing. I have never bothered like this, not a single soup or borscht has soured.

Last night I wrote that I watched the cooking processes and I can say it never boiled ... Maybe because the pan was full to the top?

By the way, the question is off topic: who knows, why not all email pictures. devices are displayed, but remain as labels?
Lozja
Well, up to the top? I always cook 4-5 cm from the top, it always boils for me, sometimes it boiled very violently at 50, sometimes quietly, but when Stewing, the lid should be closed, this is the only way the temperature is normal for extinguishing. If you were watching, then you kept the lid open, or kept opening it all the time. Of course, it will not boil normally in this situation. I do not look at all if, then you open it abruptly - and it boils. And if I look all the time, nothing actually boils, it just comes to a boil. And if I don’t look in, it often boiled so much that then I wiped off the lid.
In the 60s, the quenching is somewhat calmer, the lid is clean, I like it. Buns quietly let themselves in, which means there is a boil, and boiling for soup is not necessary.
knob

I took my beauty to the seller today. He promised to send it to the service immediately. He says that he should change (he should call in a week). I miss you already. What a serious illness - multi-addiction
Deep
Lozja, right!
If you constantly look in the cartoon for extinguishing, and even interfere with it periodically, then it may not boil. And if you put the food in, put the stewing on and look in after 40 minutes - it will boil.
Keti
Quote: Deep

Lozja, right!
If you constantly look in the cartoon for extinguishing, and even interfere with it periodically, then it may not boil. And if you put the food in, put the stewing on and look in after 40 minutes - it will boil.
I explain for those who did not read last night (https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&topic=89830.2240) - I looked in for the first time (I wanted something - I had never looked before) 45 minutes after the start of the "Extinguishing" program for 2 seconds. and immediately closed the lid and did not interfere, and did not open it completely.
So after 40 minutes, as you wrote, it did not boil for me, and after 50, too (I will write more precisely - it did not boil like when boiling on the stove).
Someone jerked me to spy on the process, cooked for more than a year and did not look in - boils or languishes. And now - here it is, I looked, and I think now - maybe it has always been that way, or maybe there is something wrong with the temperature in my cartoon. After all, they wrote that in the 2nd year of service there are extremes ... It's a pity, I don't have a thermometer to measure the temperature (By the way, tell Kharkiv citizens, where can you buy a thermometer from us?)

Lozja, I had 2-3 cm to the top of the pan.
Deep
Keti, thanks for the individual clarification
It shouldn't be so violent. Shakes a little - and normal.
This is the whole essence of vitamin preservation preparation.
You pour boiling water over soup (borscht) or not? I pour boiling water (or a ready-made cold broth) and don't worry about anything else.
Grypana
Quote: Keti


By the way, the question is off topic: who knows, why not all email pictures. devices are displayed, but remain as labels?

Keti, our Baker has made such an innovation on the site. Go to your profile, section "My technique", mark there your technique by model in the table.You will have icons, and then the Baker asks to erase his information written in words. Now you can write down the name in the column.
Keti
Quote: Grypana

Keti, our Baker has made such an innovation on the site. Go to your profile, section "My technique", mark there your technique by model in the table. You will have icons, and then the Baker asks to erase his information written in words. Now you can write down the name in the column.

Grypana, thanks a lot for the clarification
Freesia
When they gave a link to the aukro-silicone spoon for the multicooker, I can't find it. Tell me please!
Lozja
Quote: Freesia

When they gave a link to the aukro-silicone spoon for the multicooker, I can't find it. Tell me please!

I gave, there is no longer. There is in another place, only I lost the link. Irusya knows, she gave it to me. We are waiting for Ira, then.
Freesia
It's a pity, I bought a good spoon there then.
Lozja
Quote: Freesia

It's a pity, I bought a good spoon there then.

So in another place there are the same spoons, plus there are also smaller spoons. Only I lost the link.
irysska
Quote: Lozja

I gave, there is no longer. There is in another place, only I lost the link. Irusya knows, she gave it to me. We are waiting for Ira, then.
Is it me or not
If you catch me then 🔗 or right here where I bought 🔗 - there, at the end of the page
Monica
Good evening everyone!
I have been reading the forum for a long time, but I decided to write only now
For a long time I faced the choice of which cartoon to take 50 or 60. All the same, 50 fell to my soul more. And today I became the owner of this miracle
The day was busy, and my hands naturally itched to play something in the cartoon
She washed and dried the cartoon and the saucepan and decided to bake the Zebra cake
I put the bowl down, chose the baking mode, everything is fine, the process is going on, but the periodic clicks in the multitask are embarrassing. Can you please tell me how it should be? And then I already began to worry that the problems
rusja
Monica
congratulations on the purchase you need
clicks are quite normal operation of any electronic mechanism, this triggers a time relay, counts down the cooking time, smart patamusha, and your refrigerator does not click when it turns off
Monica
Thank you more
Clicks, of course, but it's better to play it safe
irysska
Quote: rusja

Monica
congratulations on the purchase you need
clicks are quite normal operation of any electronic mechanism, this triggers a time relay, counts down the cooking time, smart patamusha, and your refrigerator does not click when it turns off
and I thought that this thermal relay clicks

Monica, congratulations on your purchase and delicious meals
Monica
irysska, Thank you!
Keti
Yesterday I made some soup. Fast and tasty.
In frying, fry onions, carrots, sweet peppers, smoked meats (what is), and at the end ... chopped potatoes for soup. Season with salt, add spices. Canned corn and pour boiling water over. And put on the "Boil" mode for 10 minutes. All. The soup is ready. Add greens to the plate.
A very interesting combination is lightly fried potatoes in soup.
Try to do it once at first - you will definitely like it.
I read the recipe here: 🔗
Nadlen-n
Good day everyone! I'll apologize right away if I'm not writing to that section, but it seems to me that there are experienced Dex users here! Now I have a question to buy Dex 50 or Dex10? I don’t understand the difference, the functions are the same, the saucepans too, well, the design is slightly different? But the price, dex50 605gr., Dex10 can be found 435gr. So I'm thinking, what's the catch? I have one cartoon, I just want a second, so that everything is more convenient and faster, in one soup, in the other the second is being prepared. So can you tell me if anyone knows if there is a significant difference between deksiks?
azaza
Nadezhda, this question was discussed here: https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&topic=89830.0 Judging by the declared modes, there are practically no differences. But somewhere here a dog rummaged. As far as I remember, there was no important regime in the 10-ke. And right now I look - like everything is there. But somehow she did not go to the people. And perhaps in vain.
Nadlen-n
Quote: azaza

Nadezhda, this question was discussed here: https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&topic=89830.0 Judging by the declared modes, there are practically no differences. But somewhere here a dog rummaged. As far as I remember, there was no important regime in the 10-ke. And right now I look - like everything is there. But somehow she did not go to the people. And perhaps in vain.
Thank you for responding, that's why I asked myself this question, everything seems to be the same, so why overpay, it's better to buy a saucepan, especially if you take it as an additional one, my cartoon has all modes, so you can replace everything. And all the same, it's a pity that there are very few conversations on Dex10, I would like more reviews, it is in work. Well, everything that I found on the internet is quite excellent price-quality ratio! Or are we really always accustomed to seeing a catch if prices differ so much ???
azaza
Personally, I don't expect any dirty tricks from Dex. The only drawback is that some models are being discontinued (for example, a single-burner tabletop tile, which would not really hurt me). I suspect that the same fate befell the 10-ku - I cannot find it on sale. If it is declared where, upon closer examination it turns out that it is not on sale. So even if you found her, it would not hurt to find out her year of birth. Most likely, this is still from very old stocks, and it is not known how the toon electronic brains of obsolete prescription will behave. And the cartoon, apparently, was not bad, but fell victim to obscurity. When it entered our market, people still did not know the magic three letters DEX and the concept of a "multicooker". Fearing a trick from noname, advanced people overpaid for Panas.

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