Panasonic Bread Makers Problems and Breakdowns

Well, to compare could someone else's oven creaks.

255 model, old, began to creak pretty quickly - after a couple of weeks of use. New, 2500, from the first batch. The old one plows, in spite of the creak, still flawlessly.
So as I understand it, the creaking is Panas's trademark joke. I'm not worried about this, but I understand those who are in the way. For, given the price of the stove, this feature is the usual impudence of the manufacturer.

... creaking is Panas's trademark joke. I'm not worried about this ...

Yes, I wouldn’t take a steam bath either, but I’m afraid that this creak is not easy. Something rubbing against something emitting a creak. I am afraid that this may lead to accelerated wear and tear on what is rubbing.
On my bottom, on the rim of the bucket on which it rests, over the past few days, in some places the metal has become heavily peeled and rough. Maybe from this and creak? I'm certainly not a master, but somehow scary. I do not like it when equipment makes extraneous sounds.

I have 2501 squeaks for a year and a half. Only creaks a little quieter and not from the first minutes of the batch. Today, when it began to creak, I unplugged it from the outlet, took off the bucket and put it back on. Doesn't creak. In general, I'm already used to it. There are more important points in this hp, the origin and reason of which I would like to understand.

2501 "picture BATON with RAISING"

Are you joking ?

2501 "picture BATON with RAISING"

Are you joking ?

On the previous models - 253, 255, this is exactly what it looks like - a loaf with a filler. The new 2500/1/2 have program numbers ...

In my case, the service confirmed the problem - they issued an act of inability to use it for its intended purpose. The master, right in the bucket of the bread machine, put a note stating that there is an agreement with the store to replace or return, and that there is no need to repair, an act is needed that there is an extraneous sound. I will return to the store. I will write right away that the store chose no less carefully than the bread maker itself, so that there would be no problems later if something happened.
15 days have already passed, but I am calm, because in the store itself (more precisely on the forum with them) where I bought it was explained to me that the bread maker is not included in the list of technically complex goods covered by this same fifteen-day period, and what it is means that during the entire warranty period (1 year) I have the right, if a manufacturing defect and inadequate quality of the bread maker (confirmed by the service center) are detected, refuse to repair and demand replacement of the bread machine or a refund, regardless of the possibility (or impossibility) of eliminating this disadvantage by the service center.

What store did you buy from?

Today I gave my stove for examination through the store. They said to wait until 21 days. Waiting ...

Kick how many of us are panasonic muchiniks something is losing ground in terms of product quality

Good afternoon, I gave the stove with a creak when kneading into Panasonic, today they called and said that this is normal and so for all stoves

impudent lie, this is not normal, I'm afraid that now only to court
you can certainly make an independent examination, but the store most likely will not accept it and you still have to go to court, just spend your money in vain

my story has not ended yet, I came to the store for the second time, to pick up my claim, they gave me a piece of paper that the stove should be taken to the service, they told me to bring it to the store, I showed them a video with the batch, they agreed that this was not normal, in general I would go to take friday

15 days have passed already, but I am calm, because.in the store itself (more precisely on their forum) where I bought it was explained to me that the bread maker is not included in the list of technically complex goods covered by this same fifteen-day period, and that this means that during the entire warranty period (1 year) I I have the right, upon identifying a production defect and inadequate quality of the bread machine (confirmed by the service center), refuse to repair and demand replacement of the bread machine or a refund, regardless of the possibility (or impossibility) of eliminating this defect by the service center.
They sent me an application for a refund / exchange, they said, along with the act from the service, to send it to them by e-mail.

can you find out the name of the store? if we have one, I will buy there
I was just told the opposite that it was included in the list of technically complex goods and could be returned only within 15 days, well I read the law

By the way, the service does not really care about the safety of the stove, in my stove after the service there is a scrapped bucket (not much, but a fact), both inside and outside.

you need to draw up an acceptance certificate, describe in what condition you are handing over the bread maker, so that this does not happen

I read what happens at shops with services, agreements are all sorts.

I heard that too

[... ru]

What store did you buy from?

Today I gave my stove for examination through the store. They said to wait until 21 days. Waiting ...

I don't know if the name of the store can be written here? This is probably how you can:
🔗 ... ru
Yes, it takes a long time to go through the store. I have 3-4 working days through the service for everything about everything. And they themselves came and took the stove and brought it back together with the act. I already wrote.

255 model, old, began to creak pretty quickly - after a couple of weeks of use.

my 3 years old, only creaks a little when the dough is steep

Today I gave my stove for examination through the store. They said to wait until 21 days. Waiting ...

if they wrote in the claim that you want to return the money, you would have to check 10 days in advance
if I file a lawsuit now, I will still be paid a penalty for unfulfilled demands on time
there for every day interest goes

On my bottom, on the rim of the bucket on which it rests, over the past few days, in some places the metal has become heavily peeled and rough.

same

[Tata-SPb]

Tata-SPb So for example 🔗

[Tata-SPb]

Tata-SPb, Thank you
we have such a store

you need to draw up an acceptance certificate, describe in what condition you are handing over the bread maker, so that this does not happen

The service in the act himself wrote that I handed over the stove without mechanical damage, without traces of improper use and opening. Well, everything was photographed before handing over the stove to the service driver. Since I don’t care to hand it over, I don’t make any claims to the service.

The service in the act himself wrote that I handed over the stove without mechanical damage, without traces of improper use and opening. Well, everything was photographed before handing over the stove to the service driver. Since I don’t care to hand it over, I don’t make any claims to the service.

you have some atypical story, everything is done as expected, but we have the Wild West

you have some atypical story, everything is done as expected, but we have the Wild West

So tempting to say - the cultural capital is
But alas, this is not so of course, although I would like
Yes, no) The story could be absolutely typical, if I myself had not laid straws everywhere, as they say, in advance. First, I chose a store with a normal return policy, then, when a problem was identified, I began to study the laws, went to the store's forum, started a topic where I described everything in detail and found out, then phoned the services and chose the most loyal one (in some I was immediately told that I was taking it, but you can not really count on the act - this is a normal sound),and even in this service, I had to politely defend the right to the fact that they would come and take the stove themselves and also bring it back (I was first told that they do not carry bread makers and that, they say, everyone seems to think that they know better how services should work than the services themselves, but in fairness, I note that they checked and admitted that I was right and were then very polite). Communicating with the service and explaining the reason, I immediately said that there are also Panasonic stoves in the family and they do not work like that, so I clearly understand that this sound is abnormal. Well, she threw a note to the master in the bucket of the stove (official, with name, date and signature) in which she explained everything in the same detail and immediately wrote about an agreement for an exchange with the store.
In general, I tried to reduce risks at each stage to the maximum. Although I understand perfectly well that the share of luck plays a role too. But all the same I want to believe that I tried not for nothing.

In my SD 255, the bucket did not creak, sometimes there was a knock, I cured it by cutting out the gasket between the bucket nest and the bucket from a piece of sheet aluminum. The bottom of the bucket and the connection itself have some wear, since the connection is movable and during the kneading process there is a natural wear and tear of the HP has been working for 4 years

I am writing the continuation of my story with the creaky stove.
The day before yesterday I sent an e-mail application and scans of the act and guarantee to the claim department of the store, today they called, they said tomorrow the guys from the store would come, take the stove and the act, the money would be returned.
So tomorrow I hope this epic will end.
But I don't know what to do next. Panasonic quite suited me as a stove, I have not yet found an alternative, but now I am afraid to take it somehow. Not the fact that next time (if something creaks again) I will be just as lucky.

And what is the luck? Quite normal and predictable development of the situation. I got a marriage - they returned to the store - they took the money. And to talk like that means baking bread in the oven and kneading with handles. Or - to the bakery! Why didn't you change it to another? The guys would bring it for free and you would immediately launch it and listen to it. If "vzhzhzhuH-vzhzhzhuh" - sign the acceptance. If there had been a scream and rattle, they would have taken the money. Moreover, the store has a really high rating.

And what is the luck? Quite normal and predictable development of the situation. I got a marriage - they returned to the store - they took the money.

If you read the answers a little higher, you will see that the service does not confirm the exact same squeak to everyone as a defect. And you will also see that not all stores are ready to meet and cooperate so easily. And even more so, neither the services nor the shops are eager to travel and carry the stove back and forth. Many have to pretty much pull their nerves, travel, prove, defend their rights, read laws, etc., and with an unknown ending. The service can easily return the stove with the conclusion that it is in good working order, then the examination and the court can only help, as I understand it. I think that in this regard I was lucky. Without leaving home, without hassle, and literally in a week I solved the problem, not everyone is so lucky, unfortunately.
And if everything was so simple: "I got a marriage - returned to the store - took the money", then this topic would be much shorter.
And what does this have to do with it, I did not understand at all, sorry:
"And to talk like that means baking bread in the oven and kneading it with handles. Or - in a bakery!"

Why didn't you change it to another? The guys would bring it for free and you would immediately launch it and listen to it. If "vzhzhzhuH-vzhzhzhuh" - sign the acceptance. If there had been a scream and rattle, they would have taken the money.

I wrote in a previous message why. Now there are vague doubts about Panasonic.
You won't be able to check for a creak right away, because, firstly, the stove creaked with me only with the dough (I wrote about this), without the test everything is quiet. And secondly, they bring an ice stove and you can't start it right away, even on the store's website it is indicated that this can lead to a breakdown, you need to wait a couple of hours for it to heat up.
And to order the stove in the same store again, nothing will hurt me, and later, they will also bring it home. I have taken time out so far, I want to read a little more about models and problems in other stoves.

And what does this have to do with it, I did not understand at all, sorry:
“And to talk like that means baking bread in the oven and kneading with handles. Or - in a bakery!” I wrote why in a previous message.

Yes, I meant "vague doubts" in general. And they concern, it turns out, only Panasonic. Sorry, I was not attentive! Probably tired after work. But this is not an excuse, but just an explanation. Everything that concerns services and shops, I completely agree with you. But again, I meant the specific store in which you took the HP: the rating is high, we have good reviews about it. Therefore, I considered that his attitude to your problem is a completely normal measure of behavior for him.
Of course, this is your right to think and study other brands of bread makers. I started with this too. Here on the site there are separate branches for all bread makers. I came here with the idea of ​​choosing an inexpensive HP. Having drawn in, I realized that I was already choosing an inexpensive good HP. Having mastered almost everything, I realized that I was choosing unambiguously good.
I wish you a good choice.
Z. Y. And yet I think that you did not have any "luck". You created it for yourself by choosing a good store. But with HP you were out of luck - you got a marriage. It happens. And here you are right that you did not change, but took the money. Most likely the party with glitches went. They will be eliminated soon.
Once again, good luck to you!

I also have a model 2502, I bought it before / on NG. After reading that the marriage had begun, it became scary. You need to check your own for a squeak the next time you knead the dough. I didn’t pay attention before.

And to order the stove in the same store again, nothing will hurt me, and later, they will also bring it home. I have taken a time out so far, I want to read a little more about models and problems in other stoves.

Maybe the whole batch is mowed there and it is necessary to take it, maybe it’s better, not right away, but when the new batch is available. By the way, is there an indication of the batch number on the boxes somewhere? It is necessary to remember then and when buying, check that the number is different.

I also have a model 2502, I bought it before / on NG. After reading that the marriage had begun, it became scary. You need to check your own for a squeak the next time you knead the dough. I didn’t pay attention before.

if you had such a creak, you could not ignore it

2502, creaked. baked can times 10
is it really a marriage?

It is very strange, maybe it just seems to me, but complaints about the creaking of new stoves went exactly to the 2502 models. Or mainly to them. Maybe a coincidence, but how many times, and exactly again 2502.

2502, creaked. baked can times 10
is it really a marriage?

depending on how it creaks, I already wrote that my old 255 began to creak after I baked bread from the ready-mix in it (the proportions were incorrectly indicated, it turned out to be a very tight dough)
after a couple of weeks she stopped creaking
check, when I held the bucket at 2502, as if pressing it from top to bottom, the creak stopped, the impression that something was skewed there, or the bucket, or what it was placed on

It's very strange, maybe it just seems to me so simple, but complaints about the creak of new stoves went precisely in models 2502

they have the most complaints

I handed over my stove and already 2 weeks of silence. To be honest, I thought that they would immediately offer to replace. But, apparently, they will be repaired and given the same one

I handed over my stove and already 2 weeks of silence. To be honest, I thought that they would immediately offer to replace. But, apparently, they will be repaired and they will give the same one. (((I somehow do not suppose at all that after 20 days they will say that the stove is in order and will give it back without repair ...).

They won't give it back without repair. Here's everything about warranty repairs and timing:
🔗
Nobody can forbid you to call them and ask about the fate of your stove and how long they are going to bother with it. Be warned that as soon as the repair period expires, you will require a certificate for replacement or a refund. Remind them that you do not care deeply, that Japan is very far away, and the horses carrying spare parts are tired. Call now.
And paying attention to this:
"... is obliged to provide the consumer with information in writing:

on the date of the consumer's appeal with the requirement to eliminate the deficiencies discovered by him;
on the date of transfer of the goods by the consumer to eliminate the defects of the goods;
the date of elimination of defects in the goods with their description;
about used spare parts (parts, materials);
on the date of issue of the goods to the consumer at the end of the elimination of defects in the goods ... "
Let them know that you are not going to play with spillikins.
And here's another interesting reading: 🔗
And if you type in Yandex "Terms of warranty repair", then you can read voraciously, so interesting. Crooks on crooks!
Good luck to you!

Hello, we have a PANASONIC SD-ZB2502 bread maker. We use it for about a month and a half, a day ago the yeast dump stopped working (it is put into the container on top and is dumped during the mixing process) Has anyone encountered such a problem?

And it always closed automatically for you, did you not close it yourself? And then my friend tried to close it herself, but she was stopped in time.

Hello, we have a PANASONIC SD-ZB2502 bread maker. We use it for about a month and a half, a day ago the yeast dump stopped working (it is put into the container on top and is dumped during the mixing process) Has anyone encountered such a problem?

If you master this branch from the 1st page, you will find a solution to your problem. There was also talk about problems with dispensers. Someone contacted the SC and there they bent the spring and immediately returned it to the owner. Someone bent this spring himself. In short, dances with tambourines, but the problem can be solved.
Good luck!

I handed over my stove and already 2 weeks of silence. To be honest, I thought that they would immediately offer to replace. But, apparently, they will be repaired and they will give the same one. (((I somehow do not suppose at all that after 20 days they will say that the stove is in order and will give it back without repair ...).

Call yourself, do not wait) If you want the business to move, it must be moved.
If you do not want to be repaired, but changed, all the more call and find out and remind that you need an exchange!
If the service decides that everything is in order, then, yes, it will be returned as working.

And it always closed automatically for you, did you not close it yourself? And then my friend tried to close it herself, but she was stopped in time.

The problem is not that it does not close, but on the contrary, it does not open (they did not close it with their hands, they could not break it)

[Wit]

The problem is not that it does not close, but on the contrary, it does not open (they did not close it with their hands, they could not break it)

So you can fix it, if not broken. Try the advice Wit, I think you will succeed? Good luck!
And when it stopped opening, it stopped making sounds that were when the dispenser was opened?

[Wit]

So you can fix it, if you haven't broken it. Try the advice Wit, I think you will succeed? Good luck!
And when it stopped opening, it stopped making sounds that were when the dispenser was opened?

yes, there are no sounds either.

HP does not turn on (does not show any signs of life)
Maybe the fuse is blown, where can I find it? sd-255

HP does not turn on (does not show any signs of life)
Maybe the fuse is blown, where can I find it? sd-255

Start by testing the outlet itself by plugging in, say, an iron. Then start reading from page 1 of this thread. There is a lot of information about your 255. Including links to manuals. You can immediately break it here:
https://Mcooker-enn.tomathouse.com/index.php@option=com_content&task=blogcategory&id=47... Or call service and ask what fuse is there.
Good luck!

Call yourself, do not wait) If you want the business to move, it must be moved.
If you do not want to be repaired, but changed, all the more call and find out and remind that you need an exchange!
If the service decides that everything is in order, then, yes, it will be returned as working.

They won't give it back without repair. Here's everything about warranty repairs and timing:
🔗
Nobody can forbid you to call them and ask about the fate of your stove and how long they are going to bother with it. Be warned that as soon as the repair period expires, you will require a certificate for replacement or a refund. Remind them that you do not care deeply, that Japan is very far away, and the horses carrying spare parts are tired. Call now.
And paying attention to this:
"... is obliged to provide the consumer with information in writing:

And everything is already. Today they sent an SMS that the issue was resolved. I called the warranty and they made me happy that they were returning the money. And they remember me in the warranty and they themselves are very surprised that they waited a long time for an answer from the service.
So, I'll take the money and buy a new one there. Not to run into just the same problem ... Probably, you need to ask from the latest deliveries?

It's good that it ended this way! Somehow it is necessary to miss this game. The lot number must be written on the nameplates and passports. Maybe it makes sense to take in friend store? Good luck to you!

Or maybe I, it seems, will join this topic ...

After buying for the third test batch, I noticed a strange creak. I opened the lids and realized that if the kolobok is in the part of the bucket closest to me, it creaks, if it rolls over to the far side, it stops. It creaked a little and the creak disappeared. I wonder if it broke?

I think no. After each baking, wipe the inside of the case, the heating element (cooled down) and the rotation unit with a thoroughly damp (BUT NOT WET!) Soft cloth. Examine it carefully so that there are no crumbs left there. Do the same with the bucket.
Good luck!

As they say - "Let's have a look" Htya creak is similar to the video in this thread

As they say - "Let's have a look" Htya creak is similar to the video in this thread

And further! Try not to touch the thermal sensor, neither with your hand nor with a cloth. However, there is a warning about this in the instructions in the section "Caring for the bread maker" or something like that.

It's good that it ended this way! Somehow it is necessary to miss this game. The lot number must be written on the nameplates and passports. Maybe it makes sense to take in friend store? Good luck to you!

Thank you.)
And in this store, as it turned out, it will not be possible to buy a new xb now, since this model 2502 is not available at all. No branch. Only two earlier models are on sale.
Either sold out before March 8, or removed from sale.

Thank you.)
And in this store, as it turned out, it will not be possible to buy a new xb now, since this model 2502 is not available at all. No branch. Only two earlier models are on sale.
Either sold out before March 8, or removed from sale.

Hm! And what's that? 🔗 18 shops!
We are fellow countrymen, I can advise which one to take. Or are you afraid of online stores? I forgot which store you bought from?

Hm! And what's that? 🔗 18 shops!
We are fellow countrymen, I can advise which one to take. Or are you afraid of online stores? I forgot which store you bought from?

No, I'm not afraid of online stores. I bought it at Kibbury. I am happy with this store. I bought a lot of things from them, marriage is always changed.
And I often use Yulmart.
Found this xb in the Fridge. RU. It seems that someone here bought this hb in this store? And, if I'm not confused, they were satisfied with the store. I need to reread the thread.