Multicooker Brand 502

[Girls]

Girls, we have a topic on the forum Choosing a multicooker ... There you can consult about a small multicooker.And there are also topics about these smallest multicooker: Redmond RMC-01 and Binatone MUC-2116
All posts on choosing a small multicooker have been moved to the topic Choosing a multicooker ...

Thank you. I understand you are a Brand representative? Could you answer me, and the stickers and films that need to be removed, indicated in the instructions, should be on the MB 502, I did not have them and the box was printed upon receipt. And another question - does your company supply MB502 to the online store I will wait for an answer. Thank you.

The online store Techhome is our direct dealer. The presence of a film on the front panel of the multicooker is not necessary. If you take out the bowl, there is a sticker "Attention!" On the inner wall. - it is not necessary to remove it; a serial barcode must be glued to the bottom of the multicooker.

Denis BR, thanks a lot. I got it. And tell me what to do with the smell - all parts of the CF and the bowl. Is this a problem Do all MB502s have receipts in different batches? Some members of the forum write that they did not have a smell initially, I do not believe in that. Tell the truth. And yet, is this model MB 502 produced in China only at one plant or at several and only in China? And isn't this material, from which the entire multicooker and bowl are made, harmful to human health? And the bowl is probably all the same Teflon and covered with a thin layer of ceramic? Why am I asking in such detail, before because I lived on the Chinese border for 20 years and communicated and used Chinese goods, there is no trust in them. And I really want MV. Waiting for an answer. Thank you.

What is the truth about the cups you ask? Each plant has its own production secrets. The bowl is certified along with the multicooker, and is classified as ceramic and environmentally friendly and harmless. It is produced at the well-known SUPOR plant, which is unlikely to spoil its reputation in the foreign arena, unlike little-known small factories. As for the smell from the bowl, we did not have any strong residual odors during our stable tests. Especially, this week we will conduct another similar test., The results of which will be written later. At various forums, hundreds of useful tips have already been voiced about the need to purchase a replaceable bowl and a removable panel, especially for cereals and baked goods. To prevent mixing of dissimilar odors.

I purchased the 502 from the Brand website. There were no strong smells in it initially. Although I am a "sniffer" she ...
But the additional bowl acquired later smells incredible !!! As soon as I opened the box, I immediately felt a pungent chemical smell, somewhat reminiscent of the richness of the smell of building varnish. I haven't used the bowl yet, I haven't even washed it, I quickly put it on the balcony for airing ...
Conclusion - different parties, different quality ??? The question is - couldn't SUPOR "attach" a part of the order somewhere on the side?

But the additional bowl acquired later smells incredible !!!

What cup did you buy additionally? simple non-stick?

Yes, the same as in the cartoon - with a ceramic coating. For 502, Brand only has one kind of bowls.

Yes, there is only one bowl for the 502/37502 - with a "ceramic" coating. I also ordered this extra. cup, on Thursday will come. But after reading the last posts, I'm not sure anymore ... I'll sniff. Will have a chemical smell - I will refuse. My bowl at 37502, even new, didn't smell at all.

In my 502, both the ring and the bowl stank, but the ring is bigger. But in Redmond -90, the bowl smelled much stronger than chemistry ...

I ordered 2 bowls at once for the first MV (it was Panasik) (by the way, from Brand) ... but I don’t understand why I should take it to the others? Especially when MV is no longer the first and not the second ...

Well, I already have clear delineations of responsibilities in CF ..... in Panas - pastries and cereals .. in Skarlusha soups, fish and everything "smelly" ... although I can do pastries ... that's how I do. pondering ... litter for the flood!

For the first MV (it was Panasik) I ordered 2 bowls at once (by the way, from Brand) ...

I also took the bowl from Brand to the panasik - everything is fine with the smell ..., the new one had a barely noticeable one, and after washing it completely disappeared.

No sooner had I joined your ranks, honorary multi-men, as already a disappointment.
Today I took my Brand 502, only in the evening I put Varka steamed with lemon, to kill the smell, I rinsed it and began to wipe it and then a piece of coating at the very top peeled off. Can it be used at all now? Or what should I do with her ...

I was also very disappointed in my MV 502. The smell did not disappear either in the bowl, or in the cartoon, not in the lid. And you can change the bowl within 2 weeks. If it doesn’t work, then cook without touching that place of writing. Tell me, but the bowl itself, after boiling, did not change color and smoothness.

If possible, change it. I read on the forum, someone had a problem with the cup, I don’t remember exactly at the company where she bought or ordered, they said - we will change without problems, send or bring if I bought it in that city. I would change.

If possible, change it. I read on the forum someone had a problem with the bowl, I don’t remember exactly at the company where she bought or ordered, they said - we will change without problems, send or bring if I bought it in that city. I would change.

I would also change, but there is no Brand service center in our city, tomorrow I will write to them what they say, then I will decide. Do you cook in your cartoon and how does it smell?

To be honest, I couldn't cook in this stench. Everything smelled in mine, and the more I cooked, the more the smell became. I turned to the forum for advice, but apart from boiling with lemon, they did not advise anything else.

We don't have a SC in the city either, and I took her back. And you will call where you bought it, and do not write.

Thank you very much, I will do so, I think the issue will be resolved tomorrow. Maybe the game was just not successful, there are so many enthusiastic reviews about this model ... Although with my "luck", for some reason I am not surprised ...

[Kisusha13]

Indeed, there are CFs that do not stink. My 37501 was odorless, my mother's 37502 didn't smell either. To be honest, I didn't even steamed mine with lemon, as is advised here. Well, there is no smell !!!

Kisusha13! I am here recently, but I have already studied all Temki about MV Brand. Whenever there were problems, for example, with bowls, the representatives of the company reacted and helped with the exchange. Even for those who do not have SC in cities.

RICK. For MB 37501 I spoke in person, she had no smell, I know. It was manufactured at another plant, which has now refused to produce MV 37501. For 37502 I don't know. And MV 502 from several batches of "nuhala" - there is a smell initially, and even stronger during cooking. So, you are probably lucky with CF.

RICK. For MB 37501 I spoke in person, she had no smell, I know. It was manufactured at another plant, which has now refused to produce MV 37501. For 37502 I don't know. And MV 502 from several batches of "nuhala" - there is a smell initially, and even stronger during cooking. So, you are probably lucky with CF.

For 37502 I can say. Some had a smell, but not all! Since 502 is the "younger brother" of 37502, then, I think, we can conclude that 502 does not all smell either. In the topic about 37502, they wrote that the CF had a smell, where the grease got on the heating element. But I cannot say for sure, somewhere in the summer-autumn of 2012 this issue was discussed. Take a look there.

And then I found it. https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&topic=136112.2280... Write to Elena Br.

To be honest, I couldn't cook in this stench. Everything smelled in mine, and the more I cooked, the more the smell became.I turned to the forum for advice, but apart from boiling with lemon, they did not advise anything else.
We don't have a SC in the city either, and I took her back. And you will call where you bought it, and do not write.

I have been writing about this "smell", culturally speaking, since I bought 502. True, after 2 weeks it disappeared, but my ring stinked more, the bowl was not so strong.

And in 37501 nothing stinked except the top steamer, and I always write about this too.
And 6050 didn't stink either

For 37502 I can say. Some had a smell, but not all! Since 502 is the "younger brother" of 37502, then, I think, we can conclude that 502 does not all smell either. In the topic about 37502, they wrote that the CF had a smell, where the grease got on the heating element. But I cannot say for sure, somewhere in the summer-autumn of 2012 this issue was discussed. Take a look there.

In 37502, the odor problem was different - when the heating element burned out, in 502 this is not at all. It smells like a silicone ring and bowl (but to a lesser extent)

And I also don’t believe that others don’t smell, maybe they just have something to compare with (in the sense of Redmond for 12 thousand smelled even more than 502)

In 37502, the odor problem was different - when the heating element burned out, in 502 this is not at all. It smells like a silicone ring and bowl (but to a lesser extent)

And I also do not believe that others do not smell them, maybe they just have something to compare with (in the sense of Redmond for 12 thousand smelled even more than 502)

Maybe, indeed, the sources of the smell in the 502nd and in the 37502nd are different. BUT! Well that's the truth! Trust me! Well, our 37502 doesn't smell like anything! And we have nothing to compare with, both my mother's and mine are the first.

And I also found about smells https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&topic=136112.0

Believe it or not, I didn't smell either in 37501 (she's from the first batch) or in 502!
in the fall, my friends, having seen enough of my slow cooker, bought themselves a cartoon (37502), and were also very pleased! and they also had no smell! pah-pah-pah, I hope everything will continue to be all right!

She didn't smell of anything, from the very beginning, she didn't boil anything from sour (lemon), EVERYTHING is OK. Itself was afraid, but all superpr. I am afraid of one thing that she will not be able to withstand cooking 2-3 times a day.

[hellmak]

hellmak, will survive.
another thing is that then apparently always one multicooker becomes not enough!
I used to look at girls who have several multicooker and thought, why did they need so many, but some time passed and she caught fire with the purchase of another one, and began to dream of 502! And by the end of the year I put off the money for it, but in the fall I missed it on my home site, and then I caught it at a normal price, and in February, without waiting for it to be received in the video brand, I bought it in an Internet store, which is very happy!
now I have two multi-helpers in the kitchen! now I can cook in two at the same time, different dishes and pastries!

How can we have claims to each other?
Another thing is that if someone smells and someone does not, then the quality is unstable, or what does it depend on?

For some reason no one smelled 37501, at least I have not met any complaints about this

But this stench passes quickly enough, and most importantly, when heated, it does not intensify, so this is not a heating element and this is also good ... It's a matter of a week at most, you just don't need to close it between cooking so that it is ventilated.

As far as I remember, at the time of 37502 there were no complaints about the smell of the bowl or about the chips in the coating. And recently, several people have already complained about the chips in the coating in the first days after the purchase. This is alarming.
Has the quality really decreased in comparison with 37502?

No sooner had I joined your ranks, honorary multi-men, as already a disappointment.
Today I took my Brand 502, only in the evening I put Varka steamed with lemon, to kill the smell, I rinsed it and began to wipe it and then a piece of coating at the very top peeled off. Can it be used at all now? Or what should I do with her ...

Good day! This is a clear manufacturing defect.Write to me (you can in a personal) your INDEX, mailing address and F, I.O. of the recipient. The company is ready to send you a new bowl.

To be honest, I couldn't cook in this stench. Everything smelled in mine, and the more I cooked, the more the smell became. I turned to the forum for advice, but apart from boiling with lemon, they did not advise anything else.

And you can tell in more detail what they cooked, what they smelled like.

We all cook in a 502 multicooker, many of them are not the first. There is something to compare. The ability of silicone to absorb odors is well known. Understandably, a new multicooker smells like any new thing, and that's the smell of packaging plastic. I, like many, get rid of it with a simple dishwashing detergent with lemon - wash everything that can be washed, wipe the rest. I dry everything thoroughly. I steam the lemon along with all the steamers, spoons, glasses. And that was enough in the case of the 502. Then after every cooking, the O-ring definitely smells like cooked food. But, unless these are particularly aromatic dishes (mackerel, adjika, smoked meats, etc.), this smell does not transfer to the next dish. In the case of cooking especially aromatic dishes: I immediately shift the finished dish, wash everything, dry it and leave it to air. The 502 bowl also absorbs odors slightly, but not at all, and they are washed off with dish detergent.
In general, I am a sniffer. By the smell from my colleague's bag, I know what she has for lunch. And if the husband comes a little cheerful, I can determine the type of used one. Therefore, these smells in the multicooker were taken by me as inevitable. If this is unacceptable for you, it is probably better to return to stainless steel, ceramics and ... stove.

I can hardly imagine how you can go back to the stove. Well .... only if the electricity runs out

I will not say that the new 502 did not smell at all, it smelled, of course, like any new technique. By the way, yes, it was the bowl that smelled in it, which surprised me a little. The fact that silicone parts retain the smell of food for some time never surprised me, it is somehow understandable. It is not clear how this interferes with cooking? Never once cooked did not smell like what was cooked before.

If, of course, this is possible, and given that not everyone likes ceramics, I would like to ask the Brand representatives to consider in the future the production of different bowls for all MVs. Everyone can choose a cup to their liking
Maybe this will be the solution to the problems with the bowls.

[Lanulya]

Lanulya, due to the fact that I could not understand where the smell in your multicooker came from, I once again carefully read all your messages. But I did not understand what kind of smell and where it comes from

If the smell increases from cooking to cooking, and during cooking it is stronger than usual, then the problem is in the heating element. I know that Brand replaced these heating elements and the smell went away.

If the smell during cooking still does not increase, then it is just the smell of new technology. How long have you had this multicooker? How often do you cook in it?

The odor from silicone pads can be removed by thoroughly washing them with soap 5-6 times, left to ventilate overnight, and in the morning rinse them in the same way. The new smell goes away.

The smell from the bowl can be removed by filling the bowl with soda solution for an hour. And then rinse the bowl thoroughly. The smell goes away.
PS: Yes, I forgot to write about the heating element ... It can be ignited in the "Baking" mode WITHOUT a BOWL for 15-20 minutes (with the window open or at the hood, or both). If after that the smell from the heating element has not passed, then it really needs to be changed.

RICK. Thanks for your support and understanding. You read my mind.

It’s just that I’ve only had CF for a month, something didn’t work, and more than once, and since I’m an impressionable girl, I was upset to tears. And they always answered my questions very correctly here. Although now I understand that everyone has basically the same questions, and the girls have to answer them the same thing over and over again. For which one more thanks to them
Dont be upset! Do not give up! And you will succeed. (I'm already doing it)

[Lanulya]

Lanulya, due to the fact that I could not understand where the smell in your multicooker came from, I once again carefully read all your messages. But I did not understand what kind of smell and where it comes from

Yes, by the way, I wanted to say the same. Somehow, more and more general phrases are written.

Well, since such specialists as manna , now everything will work out for sure!

[more]

To be honest, by and large confuses me more and ceram. bowl ... well, somehow suspiciously "many" complaints about it! I don’t have a heart for ceramics .. so I already learned from the girls (who ordered an extra bowl), they say that in extra. only ceramics goes too ...

and the guys from Brand - a huge respect ... I already wrote above .. I came across them when buying a bowl for 181 Panas ... at that time I was the first who took it to 181, not 18 .. I had doubts for a long time , so they reassured me, they said, if it doesn't come up - don't worry - we will take it back .... I am very pleased with such an attitude of the company towards its customers!

Then 37501 for you. The bowl is not ceramic, there is no smell, the firm is the same. And the percentage of marriage is in any household appliances, even if you write about it, even if you don't.

Oh, this Autotrading ... to go there to pick up - it's just terrible!

just wanted 502 ... very .. new .. BUT .. keram. bowl ... and complaints about chips ... put my choice under the squeeze ...

I, to be honest, did not understand your message at all ...

I had no problems with Autotrading (I took them to the Cosmonauts) ... I arrived, paid for the delivery, and took the Lazur 600 waffle iron by the way .... Everything is very convenient.
But about multi ... I chose another company ...

Oh, this Autotrading ... to go there to pick up - it's just terrible!

Order with delivery to your apartment. Only

And 502 is still a very good MV.
You will just envy us on the sidelines (joke, of course)

I have been cooking in my MV for a month now and have never regretted the purchase. As I wrote earlier, the smell was, it seems to me that the heating element smelled. There is no smell now. The dishes are very tasty - I'm happy. From soups to baked goods, I really can't figure it out with porridge. I like the bowl too. There are no complaints about the quality.

And no one answered my questions, most likely I was right. The improved Brand-37502, which was released in October, is much better in performance than the Brand-502. It’s just not clear to me what the goal was to release MV, adding new functions, but at the same time degrading those that are. I did not expect the 37502 improved and 502 to be so different. After all, it was enough to add frying, multi-cook and heating off to this improved model and not worsen anything. Eh, I was waiting for this MV so much and was already disappointed in it. Compared to the improved 37502, the "Soup" mode works worse in the 502. At 37502, a full saucepan was boiling so smartly, then it was quiet for a while, then a slight boil began again, so the whole program. The aroma of the first was extraordinary. Now at 502, if you cook the first one, then it does not boil at all, it turns out half-baked. For some reason, the water does not flow into the drip tray, in 37502 there was no such problem at all. The pastries in 37502 turned out to be "Hurray", I was delighted. Now, at 502, condensation is collecting on the lid, the pastries are somehow wet, you have to jump to bake something. It seems that I didn’t buy the brand’s MB, but something completely different. If I knew that there would be such problems, I would never buy 502, but would buy myself a 37502-improved one. Now I'm just sorry. Or maybe I was not lucky with MV.

Galin, honestly, I didn't understand anything. First there was the 37502 model, and the last 502 with manual mode.

Galin, honestly, I didn't understand anything. First there was the 37502 model, and the last 502 with manual mode.

In my previous commentary, I wrote that I took an improved Brand-37502 from an employee, he lived with me for almost a month, was very pleased with it, so much so that I decided to buy a Brand for myself. But since Brand-502 was expected in December, I decided not to buy 37502 for myself, but to buy 502.And as much as I liked the 37502, so much the 502 disappointed. Therefore, I want to understand this, I was so unlucky with the MV, or is it really "jambs" of the model.

[Galin]

Galin, unfortunately, I do not remember anyone who would have had 37502 and 502 at once. So this comparison, which you are asking to make, is very difficult

And no one answered my questions, most likely I was right. The improved Brand-37502, which was released in October, is much better in performance than the Brand-502. It’s just not clear to me what the goal was to release MV, adding new functions, but at the same time degrading those that are. I did not expect the 37502 improved and 502 to be so different. After all, it was enough to add frying, multi-cook and heating off to this improved model and not worsen anything. Eh, I was waiting for this MV so much and was already disappointed in it. Compared to the improved 37502, the "Soup" mode works worse in the 502. At 37502, a full saucepan was boiling so smartly, then it was quiet for a while, then a slight boil began again, so the whole program. The aroma of the first was extraordinary. Now at 502, if you cook the first one, then it does not boil at all, it turns out half-baked. For some reason, the water does not flow into the drip tray, in 37502 there was no such problem at all. The pastries in 37502 turned out to be "Hurray", I was delighted. Now, at 502, condensation is collecting on the lid, the pastries are somehow wet, you have to jump to bake something. It seems that I didn’t buy the brand’s MB, but something completely different. If I knew that there would be such problems, I would never buy 502, but would buy myself a 37502-improved one. Now I'm just sorry. Or maybe I was not lucky with MV.

Good day! Multicooker: 37500, 37500 new, 37500 new2, 37502, 502 - make up one model line, with subsequent improvements. Condensation - this affects all multicooker with removable lids. 502 model opens very quickly - just press the button and it immediately "takes off". The condensate does not have time to drain. If the condensate does not enter the collector, then you need to carefully cut the drainage grooves with a knife into the depths, it will be easier for the water to drain. And of course, frequent or periodic opening of the lid will always cause additional condensation.

And no one answered my questions, most likely I was right. The improved Brand-37502, which was released in October, is much better in performance than the Brand-502. It’s just not clear to me what the goal was to release MV, adding new functions, but at the same time degrading those that are. I did not expect the 37502 improved and 502 to be so different. After all, it was enough to add frying, multi-cook and heating off to this improved model and not worsen anything. Eh, I was waiting for this MV so much and was already disappointed in it. Compared to the improved 37502, the "Soup" mode works worse in the 502. At 37502, a full saucepan was boiling so smartly, then it was quiet for a while, then a slight boil began again, so the whole program. The aroma of the first was extraordinary. Now at 502, if you cook the first one, then it does not boil at all, it turns out half-baked. For some reason, the water does not flow into the drip tray, in 37502 there was no such problem at all. The pastries in 37502 turned out to be "Hurray", I was delighted. Now, at 502, condensation is collecting on the lid, the pastries are somehow wet, you have to jump to bake something. It seems that I didn’t buy the brand’s MB, but something completely different. If I knew that there would be such problems, I would never buy 502, but would buy myself a 37502-improved one. Now I'm just sorry. Or maybe I was not lucky with MV.

I will try to answer.

We are not our own enemies to release the next generation with characteristics that are worse than they were in the beginning.
I think your copy most likely has a problem with the upper sensor. But it is better, of course, to check in the SC.
The case did not change at all. So with the drip tray, everything is unchanged.
The baking was changed only in the mode of operation of the upper heating element, since in 37502 it worked all the time, which sometimes led to overheating and an E3 error.
In the 502 model, to avoid this problem, the operating mode of the upper heat. element made periodic.

Dear members of the forum, can you please tell me if it is possible to open the multicooker while cooking on the Krupa program (standard, express, pilaf)? Will the program fail or not?

Dear members of the forum, can you please tell me if it is possible to open the multicooker while cooking on the Krupa program (standard, express, pilaf)? Will the program fail or not?

These are automatic programs that work until the liquid boils away, so you cannot open it.

If you really need it, you can. :) Nothing "will go astray". On these modes, I added spices, salt, etc. when I needed to. For 2.5 years, nothing happened to cartoons.

[Automatic]

These are automatic programs that work until the liquid boils away, so you cannot open it.

Automatic - Yes. But they work not until the liquid boils away, and a certain time (this is indicated in the instructions).

[Automatic]

Automatic - Yes. But they work not until the liquid boils away, and a certain time (this is indicated in the instructions).

automatic programs automatically detect the end of the cooking time evaporation of liquid,
and not after pledged time