All questions about buying a Brand multicooker and accessories

Well, you can't ask the same thing every day. We will be told everything as soon as there is clarity.

Well, somehow I didn't think to look for information on deliveries for 37501 in the reviews for 6050, sorry. What is really interesting is that - the last delivery of multicooker is expected in March (that is, apparently already on the way), will spare bowls come with them or not? I just don't really want to comb all the shops now for the remains of bowls, especially since I'm not in Moscow.

Good morning! Negotiations are underway with the factory regarding the supply of spare bowls for the 37501 model.

do not regret, the steel bowls were defective, so no model has them.

oh, don't be so about the steel bowl. I wrote in another thread about how to distinguish a fake, and in St. Petersburg there are normal steel bowls. Today is exactly 2 months old to my 6050+ steel bowl. Having tested the native coated on baking, frying, porridge - I removed it for use only on baking. I cooked milk porridge in a steel one (they do not burn), cooked onions and carrots for pea soup (did not burn), stew all kinds of meat, cooked vegetables, cottage cheese soufflé in silicone form, boiled pork in foil on a steam grill. Great bowl !!!! I am very, very sorry that someone had no luck with her.
I have now generally calmed down - I see no reason for myself in buying another coated bowl.

I never bought my daughter 6050 ... In St. Petersburg, the price is already 7990 rubles. Considering Orson 5005. Some members of the forum have both. Please compare the advantages and disadvantages in a few words.

I never bought my daughter 6050 ... In St. Petersburg, the price is already 7990 rubles. Considering Orson 5005. Some members of the forum have both. Please compare the advantages and disadvantages in a few words.

In ozone 6050 6390 rub.

But I personally (I have Orson) would wait for summer and 6051.
.... I just don’t know who to fuse my Orson to, in order to have the moral right to buy a novelty from Brand))))

oh, don't be so about the steel bowl. I wrote in another thread about how to distinguish a fake, and in St. Petersburg there are normal steel bowls. Today is exactly 2 months old to my 6050+ steel bowl.

Irina, if there was a fake, there would not be so many complaints from users. All of my steel bowls (4, 3 were returned) were bought directly from Brand, that is, do you think that they themselves would sell a fake? You are just lucky, one of the units.

So ... as I understand it, Brand himself declared the batch to be defective (well, we can there are some separate high-quality copies) Or am I mistaken?

I ordered 6050 in Ozone for my daughter. Still, the new (6051) has a non-removable lid, or rather it is removable, but you have to unscrew the screw .... And the bowls are no longer where I bought. I'll hope. that Brand will not fail with spare parts.

Can someone tell me what will happen with the spare pots for 6050, and then time goes by and nothing is known!

Hello everybody! Take in your ranks. Thanks to your forum, I ordered Brand 6050 on the official website. The delivery was by the "Business Lines" transport company. The order was sent on 8.02 and arrived in Krasnoyarsk on 17.02. Delivery cost 470 rubles. True, we have not met yet, because my pressure cooker will still have to be picked up and sent further to me in Boguchany. I'm already waiting! Dreams all sorts of dreams. Hope to see you this week and master your wonderful recipes! Worried!

the price is 5039 rubles, ... And I began to doubt, maybe I have some kind of left one, since the price for it is only 5 thousand ...

Generally a normal price. Overpricing by 1-2 tons. for such a technician it is a very common thing. When I bought - at the office. the site wasn't even the lowest price. Just below most stores keep. But below their price there were 5-6 seats, just then without pickup, then it was inconvenient to go.

Hello! We bought a multicooker through an online store, and a chip was found in the bowl. Bigger suspicions that they will change it for us. Question: where in St. Petersburg can you find a bowl for Brand 502? and is it possible to find without this ceramic coating?
Thank you.

All 37500 modifications (37500new, 37500new2, 37502 and 502) come with ceramic bowls. Try to exchange at the store, if they refuse, contact the manufacturer directly.

Hello! We bought a multicooker through an online store, and a chip was found in the bowl. Bigger suspicions that they will change it for us. Question: where in St. Petersburg can you find a bowl for Brand 502? and is it possible to find without this ceramic coating?
Thank you.

I wrote the answer to you in a personal. Bowls for 502 only with a ceramic coating.

I do not want to pump up, but I am very afraid that Phillips will not allow the release of the app. parts for multi
them and so our beloved Brand across throat sales worth

Vadim, on one of the branches, promised news after February 20 (before this date in China, new year and holidays)

and I so want another 37501 and two bowls and two lids and spoons for soup (flour and cereals highly) it is convenient to pour)
PS: and Brand also want a smokehouse, a little cartoon, a thermopot, a hot plate, a waffle iron and ... and ...
ffffse want !!!!

[Zingy]

Zingy Vadim already wrote that the bowls will be in the summer:
Reply # 3343 https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&topic=155194.3340

[Zingy]

Zingy Vadim already wrote that the bowls will be in the summer:
Reply # 3343 https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&topic=155194.3340

Thank you, Nevushka, forgive me, my carelessness and panic
I don't have time to track all Branches of Brand.
Really:

Spare parts (bowls, lids, gaskets, etc.) will arrive in the summer. The plant has confirmed the order for components for Brand 6050 and Brand 37501.

So I will have a refill on March 8th

Good day!
I sent the scratched bowl on February 11, on the 18th it was issued in Moscow for the tracking of the transport company.
How are things going with changing the bowl from my 6060?
I am addressing Sergei Dolganov's mail with questions, the letters do not reach. ((

maxim-to @ Brand- is the address of Maxim Ushakov, he is instead of Sergei.

Hello. Question to the company representatives. In case of warranty repairs, where can I contact? (I live in Krasnoyarsk)
I have been reading the forum for a month, the choice fell on the 502 model. But forgive me, I will not buy from you, but on Ozone, because (which is very strange for me) your price is 300 rubles more expensive and plus delivery of another 600 rubles, you will agree 900 rubles of savings pleasantly warm the soul

good afternoon, I apologize for disturbing you, I realized that you purchased a brand multicooker ?! can I get your opinion about her? and then the choice is large, but I want to buy a multicooker, I already choose a lot, my head is spinning. Redmond wanted, but the price after the new year became prohibitive !!!

This topic discusses all issues related to the purchase of Brand multicookers and accessories.

The official Brand online store is located here:
🔗

On the site you can find complete information about the product, including specifications and instructions.

tell me which models are better to buy from this brand, 37501 or 37502, I can't figure out yet what is their significant difference ?? !! I really want a multicooker, I considered a redneck, but the price is prohibitive !!!

I'm afraid you will have to choose for yourself, both models are good. Itself kogda-that meal choice experienced: crazy: Earlier differences between these models were in bowls. 502 - with ceramic coating, 501 - Daikin non-stick. The programs are slightly different: in 501 - manual mode (where you can adjust the cooking temperature and time). On our website, these models were tested, I read the girls' reviews for a long time before deciding finally. : - \ Everyone praises his assistant, I really like my 501.

I'm afraid you will have to choose for yourself, both models are good. Itself kogda-that meal choice experienced: crazy: Earlier differences between these models were in bowls. 502 - with ceramic coating, 501 - Daikin non-stick.The programs are slightly different: in 501 - manual mode (where you can adjust the cooking temperature and time). On our website, these models were tested, I read the girls' reviews for a long time before deciding finally. : - \ Everyone praises his assistant, I really like my 501.

can then another question ?? !!!! how are you doing with milk porridge on a delayed start, can you make fries? and if they are removed from production, how to carry out service maintenance, where to get spare parts? and the Daikin coating, is it Teflon ?? how soon will it peel off ?? what accessories come with it? I hope I don't bother you too much with questions

Milk porridges turn out well on a delayed start. I also have a Panasonic, so milk porridge is cooked in it for about an hour, and in Brandushka you can choose the time from 30 minutes to 2 hours (I really like this, I only put 30 minutes when I cook hercules) The coating is durable, as long as there are no damages (scratches no), but I wash it with my hands, and not in the dishwasher, I interfere with only a silicone spoon (I immediately removed the spoon that came with the kit). I have never made fries (I have a deep fryer and an air fryer for these purposes). I have not heard about the fact that the model is being discontinued, maybe an updated model will be released? I have not yet purchased spare parts and components, but the girls wrote that they also purchased pots and steamers from Brand representatives (they are present here on the site, you can check with them). Read temki testing multicooker Brand 37501 there and about modes and recipes, the same temka about 502 model.

tell me what models are better to buy from this brand, 37501 or 37502, I can’t figure out yet what is their significant difference ?? !! I really want a multicooker, I considered a redneck, but the price is prohibitive !!!

37501 - discontinued (that is, for good reasons, it is necessary to take with a spare bowl, although they still promise to deliver the bowls in the summer), there will be no updated model, you are being misled. But the slow cooker is very good. Delayed porridges turn out great, fries can also be made - but for a long time, because all the same 180g. few. The rest - meat, yogurt, baked goods, etc. are obtained with a bang.
502 - now has multi-step manual mode. It has a lower frying temperature. And in it is a non-stick ceramic pot.

By and large, in terms of programs, they are very similar in your place, I would be guided by design.

can you then another question ?? !!!! how are you doing with milk porridge on a delayed start, can you make fries? and if they are removed from production, how to carry out service maintenance, where to get spare parts? and the Daikin coating, is it Teflon ?? how soon will it peel off ?? what accessories come with it? I hope I don't bother you too much with questions

Good day! Multicooker "Brand" copes with cooking porridge without any problems! You can also cook with a delay, use the main milk sterilized or ultra-pasteurized. But let's say, oatmeal and semolina are not cooked on a delay. French fries can be made, but it will be a very long procedure even at 180C (if model 37501). Free is more of a feature than a program. Some multi-cookers have this "Free" program, but the maximum temperature reaches 160C - draw conclusions. Daikin coating is a high quality non-stick coating developed by the Japanese company of the same name. Environmentally friendly and completely harmless. The service life of the bowl is up to 5 years. The multicooker kit includes the following accessories: spoon, spatula, upper and lower steamer.

[melkay]

melkay, sorry to mislead you, just read the message that the model. 37501 will be discontinued ...: cray: So annoying, I really like it. So you need to immediately order this model with a spare saucepan, or just buy 37502,Nevushka right, they are similar in programs, the only difference is in the coating of the pots.

37501 - discontinued (that is, for good reasons, you need to take it with a spare bowl, although they still promise to deliver the bowls in the summer), there will be no updated model, you are being misled. But the slow cooker is very good.Delayed porridge turn out great, fries can also be made - but for a long time, because it is still 180g. few. The rest - meat, yoghurt, baked goods, etc. are obtained with a bang.
502 - now has multi-stage manual mode. It has a lower frying temperature. And in it is a pan with a ceramic non-stick coating.

By and large, in terms of programs, they are very similar in your place, I would be guided by design.

I understand that only this model is being removed from production, so you need to take 502 ?! I think the bowls should fit each other. and why the warranty service is only a year, Redmond has already 25 months !!!!!!!!

Good day! At the end of last year, the company increased the warranty period for multicooker - now it is 2 years (last shipments). But since the 37501 model is being discontinued, it has the same warranty period of 1 year.

Good day! At the end of last year, the company increased the warranty period for multicooker - now it is 2 years (last shipments).

Somehow this information passed by. Usually companies write about the increase in the warranty period ANYWHERE and IN ARSHINNY LETTERS

can then another question ?? !!!! how are you doing with the milk porridge on a delayed start, can you make fries? and if they are removed from production, how to carry out service afterwards, where to get spare parts? and the Daikin coating is Teflon ?? how soon will it peel off ?? what accessories come with it? I hope I don't bother you too much with questions

I would also like to add on this issue.
Every morning we eat HERCULES, cooked on a delay at 37501, sometimes completely in milk, sometimes I dilute it with water in different proportions according to my mood, set it for 30 minutes, I don’t lubricate the bowl with oil, I don’t insert any steam baskets from above, the porridge did not rise higher than a finger ... She also cooked buckwheat, corn and millet porridge, all on a delay. There is a built-in clock here, and there is no need to calculate the delay, which is VERY CONVENIENT!

I was never interested in deep frying, but all other MB manufacturers, with a temperature of 160 degrees, write in large letters about the deep fat function, and users make fries and are happy. I think 37501 will be no worse!

And one more VERY IMPORTANT advantage of 37501 over 502 for me (I suppose 37502, although these are different models) - the presence of non-volatile memory for 2 hours in the event of a power outage, i.e. 37501 will continue to work from the place when the electricity supply was cut off. And do not fly off and reset, as in the 502 model!

By the way, the non-stick coating (especially Daikin) is much more durable than the ceramic one, which loses its non-stick properties after a maximum of a year! And if you don't try hard, then scratching it is also difficult. Therefore, you will get bored with 37501 faster, due to the constant release of new products, than it will have time to fail!

I am very sorry that this wonderful model will no longer be produced, and I am very glad that after learning this news, I managed to buy it! now I advise everyone exactly her (IMHO - especially in this price range, there is no better!)

Volatile memory for 37501 is 7 minutes. And 2 hours - at the 6050 pressure cooker.

Volatile memory for 37501 is 7 minutes. And 2 hours - at the 6050 pressure cooker.

It means that you can't go to the dacha either !!!

But now with 37501 I have no problems, but because of 502 my nerves are already giving up !!!
I really love the Brand brand and all its slow cookers, BUT I don't know what to do with the 502 anymore. I have a lot of equipment, but there is really little space, all the units are relatively close to each other, as far as the wires sticking out of the MV allow. And at the slightest touch to the wire of the 502nd model, it leaves the MV socket, it turns off, the programs fly off at the most inopportune moment (although there are moments that are suitable for this?)
At the same time, this problem is only with 502, 37501 does not. I really like the possibilities of the 502nd, but they come to naught because of this stupid little thing and I can't use it and I'm sorry to part with it ... my old granny has already mastered it and she likes it, if not for this annoying problem (( (

It means that you can't go to the dacha either !!!

No, that means you have to buy a pressure cooker to give a summer residence!
Regarding the wire: did you try to pull the plug to the body with two or three loops of wide adhesive tape? This is how the problem with the computer cord was solved.

all my soul could not stand it and I drove on my mulechka !!!!! took 37501, I hope she does not let me down !!!!! only the instructions do not say how you can clean it before the first use, so that there is no smell of plastic. all many thanks for the advice recommendations

all my soul could not stand it and I drove on my mulechka !!!!! took 37501, I hope she does not let me down !!!!! only the instructions do not say how you can clean it before the first use, so that there is no smell of plastic. all many thanks for the advice recommendations

Honestly, you will not regret it, this is the right choice, I am very glad for you!
The first step is to wash both the bowl and the removable lid panel and both steamers with dish detergent. Then boil water with lemon on steam mode from 10 to 20 minutes (who does how). Mostly plastic steamers smell.

PS and what color did they take?

[Vei]

Somehow this information passed by. Usually companies write about the increase in the warranty period ANYWHERE and IN ARSHINNY LETTERS

These are the ones who write who have nothing more to write

...
I was never interested in deep frying, but all other MB manufacturers, with a temperature of 160 degrees, write in large letters about the deep fat function, and users make fries and are happy. I think 37501 will be no worse!
...

Vei, I will tell you as a professional in multicooker. No multicooker will do good deep frying.
Since it takes a very long time to warm up the oil and the temperature will be insufficient. So I very much doubt that there is anyone who would really enjoy deep-frying in a slow cooker. This can be done, but it will definitely not bring joy ... We have already discussed this in detail in the branches of Brand multicookers, look if you have time.
P.S. And what other manufacturers write in large letters are commonplace marketing gimmicks

... at the slightest touch to the wire of the 502nd model, it leaves the MV socket, it turns off, programs fly off at the most inopportune moment (although there are moments that are suitable for this?)
At the same time, this problem is only with 502, 37501 does not. I really like the possibilities of the 502nd, but they come to naught because of this stupid little thing and I can't use it and I'm sorry to part with it ... my old granny has already mastered it and she likes it, if not for this annoying problem (( (

Everything is very simple . This connector needs to be replaced. Either in our service, or call the master at home. There is business for 20 minutes.
Contact information here - 🔗

Everyone has it either pilaf or millet porridge with pumpkin, but it's a matter of taste
Congratulations on a wonderful purchase, move to theme 37501: flowers:

No, everyone's first dish is "boiled lemon"

[1. Milk rice and millet porridge.]

No, everyone's first dish is "boiled lemon"

Not everyone! My first dish was milk porridge! Since there was no smell at all, I just washed the pan well and that's it.

1. Milk rice and millet porridge.

I believe that if the multicooker could cook ONLY exclusively milk porridge, you would still need to buy them. Therefore, the first dish is milk porridge.

I didn't understand how to get into this Temko, what is it about ???

https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&topic=147299.0

[melkay]

melkay, just this topic for discussion of questions purchases, and the discussion of the Brand 37501 multicooker themselves takes place in other topics: Testing multicooker Brand 37501 and Multicooker Brand 37501

I appeal to the Brand representatives, please help. On March 2, I ordered a multicooker 37501 in the online store, I paid for the order immediately at the time of registration, through the payment system. the money was withdrawn from the card, a letter with confirmation of payment came, but to date - the money has not been received on the company's account (((how can this be? I already start to worry? .. and what to do if it is a failure in the payment system ((where to go then? order 6629

Who and what is missing, for complete happiness, on the shelves of Russian household appliances stores - we are waiting for wishes

Hello. And me ...but I really miss on the shelves of Yulmart in St. Petersburg a spare bowl for the multicooker 37502, bowls for 37501 and even very good. there is not enough pressure cooker 6050 with spare parts ... not enough for complete happiness ... and to buy everything closer to Estonia, in the border Ivangorod (of all online stores, only Yulmart has an Outpost there)
But I write to them, write to them on the forum, and they do not seem to hear.
I was just dreaming, if only, like Vadim Solynin, everyone treated their customers this way: "... what is missing, for complete happiness - we are waiting for wishes"
Thanks to Vadim, a wonderful leader and person! Thanks to Brand - for me, you are the best. Bread maker. ru - all the girls and boys for testing, recipes and comments, thank you very much! Reading the forum, I felt respect and trust in the Brand and its products. As a result: in January - we bought a multicooker 37502, in February - 37501. The two of them are not cramped in the kitchen, both very good. good and beloved Now we are waiting for Brand 6050, but in Yulmart they still cannot be on sale, although from the reviews it is clear that the number of people who want to buy this pressure cooker is very large

Good day!
In August 2012, a Brand 37501 multicooker was purchased, less than a year has passed - the whole bowl is covered with cracks inside. I used a silicone spatula from the kit, did not scratch anything. How can this be and what to do now? The food began to burn, the multicooker is being removed from production, there are no spare bowls, and if there are, then God forbid, in the summer this will be the last delivery, as I understand it. And is it worth buying an additional one if they scratch so quickly, besides, and you won't find these bowls on sale in the future? My mother also wanted to buy the same multicooker, and I also thought about buying a pressure cooker, but now I doubt something if the bowl is not enough for a year of use.
Does the 1 year warranty cover the bowl? If so, where and when can it be replaced?

[Segenia]

Segenia, good day!

The bowl most likely cracked from the temperature drop (cold water was poured into a hot bowl and vice versa).

The bowls will be on sale in summer 2013.

I have had this slow cooker for more than a year (almost one and a half), the bowl is almost like new


So, do not worry, the coating is very resistant if you do not expose it to temperature extremes, well, or damage it with bones, etc.

honestly - never poured cold water into a hot bowl and vice versa. I'll be at home, take a photo, the whole bowl is covered with scratches and cracks, as if they were cutting with a knife.

[Segenia]

Segenia , I also recently had a saucepan from 37501 out of order, but I have had it for over a year now, and I was also careful with it! I did not fry any bones in the cartoon, etc., etc.!
I managed to buy (it seems the last one in Moscow) in February a new bowl. but I like 37501 so much that I will not give it up, but will buy more cups in stock.
I just haven't decided how much to take. I just do not know how much the cartoon itself can work in terms of time, I would take as many bowls as a reserve.
(based on the fact that on average one bowl for a year and a half)
so far I haven’t been so much puzzled, but I’m looking, maybe I can still pick up a cup that is not my own, because some have stainless steel bowls (for other cartoons), and they seem to be happy.
only, as I understand it, they do not bake in stainless steel.
but I love my mule dearly and I don't even know how I got along without her before!

Girls, cracks in the coating do appear after a temperature drop. I warned my mother-in-law about this, and there are no problems, the bowl is as good as new, although it is used several times a day. It is rather difficult to scratch such a coating with kitchen tools (spatulas, spoons). Try not to put the hot bowl in cold water, and vice versa, put the cold bowl in the multicooker right away, and everything will be fine. The bowls promised they would be. Don't worry

yes, it is somehow painfully sorry to throw out 1000 r for a new cup every year (or even more often), they also remove the model from production, you will not find anything at all. Maybe a Philips bowl will work, they seem to have an identical model, only more expensive?
I am thinking to buy something with a ceramic coating, or 502 or wait until 6051 is released, I want to believe that ceramics will be more reliable.

There is also a lot of controversy about ceramics. I have multicooker 37500 and 37502 (both with ceramic bowls), I have no problems even after 4 years of use, other girls already have baked goods sticking after a year. So who has how ..... and 1000 rubles for a bowl is not comparable to 8000 for a multicooker, agree?

it's common knowledge! (about temperature changes! the same applies to any cookware with a non-stick coating, and not only!)
I have not cracks, but a lot of small scratches. and when, after the last preparation, I washed the bowl, at the bottom there was a tiny speck without coating! Yes, and I can say on my bowl immediately after the start of use, a beige coating began to form to match the color of the bowl, and because of this, I thought for a long time that the markings on the bowl were erased !!! and only much later I realized that it was some kind of strange raid.
I just think I came across a defective bowl.
but I think that I will not throw it away, but I will still use it sometimes (steaming, yogurt ....), will be in the catch of a brand new saucepan!

[Segenia]

Segenia, if you are satisfied with the multicooker itself, then the opportunity to buy an additional bowl is a plus, but if it does not, then your claims to the bowl are fully justified.
As far as I know, many manufacturers (even expensive Brands) do not even have bowls for six months, but people do not refuse these multicooker, but buy additional bowls and accessories, and then rejoice at their assistants. I advise you to consider your problem from this angle. Good luck and positive mood

the multicooker suits me perfectly, but the bowl is upsetting, I expected that at least a year will last, but here the scratches appeared in the fall. I will buy a bowl for 37501, and an additional multicooker or pressure cooker, I still need a second multicooker, but with ceramics.