Technical assistance and spare parts for multicooker Panasonic

Question 3. Why should the multicooker be unplugged after each use? i.e. (unplug)
Tell me please!!!

Such a story happened to my girlfriend.
A couple of months ago, she began to complain to me that she could not keep track of the milk on the stove - she was running away. The next time I came to see her, I grabbed my cartoon and said: pour your can here. I put it on stewing for 1.5 hours (milk from the refrigerator) and we sat down to tea with her. She jumped up every 10 minutes (oh, right now the milk will run away!), And I just sipped tea. During the conversation, I told her about ALL the possibilities of this miracle technique, and after a couple of days my friendships also "cartoonish". Well, I am, naturally, a "personal 24/7 consultant". Time passed and a friend called me sobbingly: “Milk rushing through the valve, everything was poured!” Well, the conversation tends to the idea that there is deception all around, and I myself “bought” and dragged her into such an expense. Such inconvenience ...
I called the consultant at the Panasonic Center (I took their number from the website). I outline the problem. She immediately gives me: "Did you turn on the multicooker before turning on the" extinguishing "program, or was it already turned on?" I say: "I have it turned on all the time, I have a transformer at the input, I am not afraid of surges in electricity." he needs to start working from scratch! Last time you probably baked or steamed, so he did not switch to stewing! This happens sometimes, so for the programs to work correctly, we always recommend turning off the oven! "I say: "Yeah, pull the fork out of the tee yourself, try it! Especially with me - such a bunch hangs from the forks on a double tee!" She: "Again you are wrong, the instructions say that you can pull out the cord not from the outlet, but pull the cord out of the pan" (sarcastically) I flared up: "Can you think of another on-off button ?!" She is emphatically polite: "I will forward your proposal to the appropriate service."
In short, I called Tatiana back, she washed her cartoon, which she had covered with milk, turned it on again and that's it, the problems ended. Now I turn it off too, albeit lazily creepy ...

And what can happen? No, of course theoretically it can ... but in the same way and in the wall or in the outlet, the wires can close up. "To be afraid of wolves - do not go to the forest"

I do not agree. Although I really want a cartoon ... but just like that, the wires can of course be in the outlet ... but with the device turned on and the voltage drop, it will spark ... but no one is there. You don't leave the washing machine to wash until the evening, do you? This is even written in the safety instructions, it is categorically impossible to do ... but what about the cartoon? Although everyone has refrigerators and TVs ... probably provided in refrigerators.

Indeed, the tension can jump - here we are not insured. You can try through a voltage regulator, but I heard that stabilizers do not provide full protection.

About jumps and electrical appliances. Indeed, the sprint can jump at any moment. And you are at home, and not at home ... No one is immune from this. I myself recently had 340 volts in the outlet. Nothing burned out. Ugh 3 times ...
After that I decided to protect myself from this. All the same, the private sector. The situation may repeat itself
There is such a thing on sale as "Voltage relay RN-111". Placed at the entrance to the apartment. Monitors the voltage in the network. If the spill drops below 150 volts, or rises above 260, then the relay cuts off the apartment from the network and waits for a normal voltage to appear.Then it turns on the network. There is even a delay in connecting the network in the event of a short-term power surge. This is needed just for refrigerators. They require a pause before re-enabling.
This relay has configurable voltage limits and delay times. The only negative is the load current of only 16A (this is 3.5 kW). Therefore, an additional contactor had to be installed. (this is such a large enough relay that does not buzz much) All this cost one and a half thousand rubles (relay 1100 and contactor 400). I put it myself. There are also small contactors for 1500 rubles. It is advisable to invite an electrician to include all this in the circuit. And additional space in the dashboard. Recommend...

Good day!
I got myself a multicooker. I sit, read the instructions .... "de-energize the inoperative device" ... somewhere in the adjacent topics I read about the problems in cooking after not turning off the device - they say the program gets lost.
And now I thought, what would happen if the electricity was turned off during the cooking process?
Has anyone come across this situation? What to do in this case?

Also very interesting ...
Does the multi have a memory for such cases?

Also very interesting ...
Does the multi have a memory for such cases?

She has no memory, she will have to restart the program.

[TipTop]

TipTop I never turn off my multicooker. Everything works fine.
And she really has no memory.

I assumed that there was no memory. Well, that's okay. True, if someone sets the timer, leaving for work, they risk staying without lunch, dinner

I assumed that there was no memory. Well, that's okay. True, if someone sets the timer, leaving for work, they risk staying without lunch, dinner

You will have to buy an uninterruptible power supply over time
Our light is stable for 5-7 minutes and is often cut off

About voltage drops.
I recommend everyone to put the so-called "barrier" and electrical wiring machines at the entrance to the apartment. Store specialists will tell you what it is and what power to choose. I put it on after I closed the electrical wiring in the kitchen (inside the wall), I barely had time to save the washing machine.
Highly recommend!!!

[Iskra]

Iskra "Barrier" is a disconnecting device for an apartment, it plays the role of a "plug".
Antoine described well, almost absolutely correctly, only one moment, there are such barriers on sale at 40 A. This device ("barrier") will save power-consuming equipment from power surges (and electrical equipment fails because of power surges).
And the voltage stabilizer can maintain the voltage in the specified range.
I am not a distributor of "barriers" and "voltage stabilizers", I work in a company that sells gas and electric boilers for heating, I consult with service workers, and they strongly recommend putting both a "barrier" and a "voltage stabilizer". This will save your equipment and extend its service life !!!

I have a question. When your MV does not work, do you turn it off from the network or not?

Actually, I won't say anything, because the CF is on my refrigerator, and I only get it for the period of work. But some time ago, I took the position that it was not necessary to turn off the power from the network (the outlet is a pity), so they told me (more precisely, they wrote) that the MV is turned off from the network so that the wrong current does not hit her brain from this outlet ... Because if she hits, she will become ... a fool.
That's how she told it! It's not for nothing that I'm blonde. But the meaning is correct!

The cost of additional pots is about 1,500 rubles. prepayment of 50-100% in Panasonic service 🔗

Moscow, m. China city 🔗
Directions: Lubyansky proezd, 15, second floor, office 216.
Phones: 514-40-30 and 507-69-95
Working hours: weekdays 10-19 without lunch, Saturday 10-15, Sunday - day off.
Moscow, m.Sokol 🔗
Tel. 742-17-22, 742-17-36
Working hours:
Mon-Fri »10: 00-19: 00
sub. »10: 00-15: 00
Day off: Sunday
On the Holidays on March 8, SC Panaservice works according to the following schedule.
March 6 from 10-00 to 18-00;
March 7 from 10-00 to 15-00;
8, 9 March - days off;
10 on a regular schedule.

Also Moscow 🔗

On February 5, a grand opening of the Pass-Premium Panasonic Service Center took place in Nizhny Novgorod. Service Center "MHM" st. Malaya Yamskaya 26

Dear hungry for the saucepans
In EPlaza, pots are made to order, the term - maybe a month, maybe earlier, the cost of one bowl for TMH 18 is 1269 rubles.
I have already left a request for a certain amount ordered to me. Who will decide - write. I can help get them for other regions.

Kievans, who knows where you can buy a saucepan and what is its price?

Do not buy in Kiev, but here the Slavic brothers offer help

https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&Itemid=26&topic=9114.0

Do not buy in Kiev, but here the Slavic brothers offer help

https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&Itemid=26&topic=9114.0

Why not buy in Kiev?

Here 🔗 periodically, the necessary spare parts appear, you need to call there, because the information on the site is not always updated on time. There is also delivery in Ukraine.

From there: bowl for multicooker Panasonic SR-TMB18, ARE50H616, 382.2 UAH

And in any Panasonic service center (be it in Ukraine or from "brothers-Slavs") you can easily place an order for any spare part or accessory, you may just have to wait (delivery from the manufacturer up to 2 months).

In the Ukrainian Panasonic Plaza, the electronic base of components did not work for several weeks, today they just launched it.
The price of a 4.5l saucepan is 350 UAH, delivery time is 40-70 days.

In the Ukrainian Panasonic Plaza, the electronic base of components did not work for several weeks, today they just launched it.
The price of a 4.5l saucepan is 350 UAH, delivery time is 40-70 days.

Yesterday I called Panasonic Plaza, since Monday you can order a pan, but I was told the price of 400 grams.
by the way, there are also multicooker for 4.5 liters, 2100 gr.

Wow, well, their prices. I have 1620 UAH. big and 1120 UAH small.
I'll try to negotiate with them about the wholesale purchase of pots.

And what, someone called, ordered, are they already there? And then I just remembered, I want to order myself.

Girls! Do not use scratched Teflon utensils for health! Well, love yourself and your neighbors a little more!

[Rainbow]

I do not believe those who write that they have a perfect bottom. I'm not a provocateur, but it just can't be. Yes, there may not be deep abrasions, maybe a person does not catch them, but their complete absence is excluded

Rainbow always with respect to you, since the time of cooking (if I am not mistaken and saw your masterpieces there), please do not accuse you of lying
Of course, I don't climb into the pan with a magnifying glass, but I don't see any scratches. I mainly cook with tracing paper, but I also made porridge and boiled pork without paper, can I take a picture? On the photos, scratches will appear that are probably not visible to the naked eye ... I have been using it since the beginning of December, but not very actively ... and very carefully

[obgorka_gu]

obgorka_gu , you are not mistaken, thank you, although what are the masterpieces If you do not have a scratched surface, then this is great, it is not so with me and my friends. Do not be offended by me for my disbelief, maybe your cover is stronger, you use it more carefully ...

Girls, do you also cook soups with tracing paper?

[Aunt Besya]

Aunt Besya, its me again .
No, cook soups without tracing paper.

[Rainbow]

Rainbow I’m glad you don’t think I’m a liar, but on the same day after Lenusya’s chocolate muffin, I washed the saucepan and took a picture so as not to be unfounded
Well, since I have put it up, then I will write how I treat her, I have already written somewhere - I do not trust anyone with her like a chicken and an egg (I got too hard in "battles" with my relatives).
- I bake - I grease everything with a silicone brush with vegetable oil and a saucepan and tracing paper,
When I was making a liver soufflé - I was impatient to make a soufflé in the shape of a ring - I inserted a glass into the center - which I also wrapped with tracing paper.

Girls, do you also cook soups with tracing paper?

- soups, cereals, boiled pork and the like - I cook without tracing paper
- I use a spoon that is in the set (it's convenient for me, I don't scrub the walls)
- I think it's still important when washing a saucepan temperature regime, that is, if you put a very hot saucepan in water - it is not very good for covering
in short, I let the saucepan cool down, then pour in the usual mild detergent for washing with water, let it stand so that if anything sticks to it, my soft sponge cloth (pictured), then I wipe it off with the same wrung out cloth.
I think that it is not necessary to mess around like this, especially if the cartoon is constantly on the move - there simply will not be time for this, but if it is important for someone exactly the presence of the whole coverage, then there is an opportunity to save it, so I actually wrote how I use it. But for those who get scared after reading my love story with a slow cooker - I write that I think the taste of dishes will not get worse from scratches (and it's better not to think about harm at all, harm is not harm - advertising is anti-advertising) and who does not have time to easily wash it even in the dishwasher. There is just a choice: or speed and convenience or convenience with some scrupulous care

[obgorka_gu]

obgorka_gu, I have the impression that our saucepans are different. I'm not afraid to seem like a bad hostess (which one is, there will be no other, I love all myself), but my castrul (I have been using it for 2 years) looks like this:

[Rainbow]

Rainbow , ha ha ha! Is this Vidocq? An almost perfect saucepan. You just haven't seen mine. This is horror !. I will not show so as not to frighten.

I join! True, I have 2 of them - one of which is horrible (you won't admire it when you turn away!), The second is relatively new, used only for baking.

[Lydia]

Lydia, I also have two. But in the 2nd there are no such scratches. Maybe the coating is different, or maybe I still use it a little, about a year. That saucepan, where the scratches, has gone for the third year. Probably the coverage is calculated for so much. Although I also took care of the multicooker. But...

[Yana]

I do not know, Yana, I find it hard to compare my saucepans. "Native", multicooker, scratched almost immediately (although I was very gentle with her), and then the condition of the bottom only worsened. I bought the second one for baking. I wanted to buy another saucepan, but ... in general, it doesn't work yet. In an amicable way - so the very first one should be thrown away. But she still has to work hard.

Basically, the scratches on the pan are left by ... the so-called branded spoon. Take her far, far away. I replaced it with a silicone one and the second saucepan is now like new. In a scratched one, I cook everything with bones, after putting a mat made of non-stick fabric.

Basically, the scratches on the pan are left by ... the so-called branded spoon. Take her far, far away.

Yes, you are 200% right! I do not let anyone with this spoon go to the 2nd saucepan. And the 1st ... well, she's not afraid of anything.

I do not let anyone with this spoon go to the 2nd saucepan. And the 1st ... well, she's not afraid of anything.

This manufacturer apparently specially slipped such a spoon with tar. Otherwise his spare bowls would be idle.

[obgorka_gu]

obgorka_gu, I have the impression that our saucepans are different.

Rainbow , yes it seemed to me too! But I heard something that the old cartoons have lighter pots, and the new ones have ... something with a corner ... coating, maybe it's stronger? Interestingly, but they buy individual pots, for what color are similar on mine or Rainbow? Because I also had a little thought, I had a spare saucepan to buy later in order to be able to cook 2 dishes in turn without picking them out of the saucepan ...

Basically, the scratches on the pan are left ... by the so-called branded spoon. Take her far, far away. I replaced it with a silicone one and the second saucepan is now like new. In a scratched one, I cook everything with bones, after putting a mat made of non-stick fabric.

Girls, will the wooden spoon pierce? Does she seem to scratch?

[Judi]

Girls, will the wooden spoon pierce? Does she seem to scratch?

Judi I generally use the one that came with the cartoon, I think if it is neat, then wooden is possible, but probably the best is silicone (well, they certainly won't scratch)

In Sanyo, the shells are fried without rugs and mixed with a plastic spoon.

very good titanium coating

If you are interested, I can tell you where to buy an additional saucepan for the multicooker.

After half a year of intensive (and not very careful) use, the coating was scratched in my saucepan.I decided to buy a second one.
Address: Gorbushkin Dvor (Moscow). There is a Panasonic representative office - Panasonic IdeaSquare in the Gorbushkin Dvor shopping center. Phone (495) 737-46-60 or 737-46-61, call from 10:00 to 21:00. It costs (cost in April 2009) it is 1269 rubles.

I called (back in December), ordered, after 4 months they called me and said that the order had come. I came and bought it. The wait, of course, is long. There you can wait from 3 months to 5-6 months - it depends on the number of orders already collected. They immediately take a batch, so they pick up orders to a certain minimum quantity.
But I was not bothered to wait - firstly, I didn't have to pay anything in advance, and when they brought it in, I could refuse, again, I didn't have to pay. And secondly, the price of the saucepan at redemption remained the same as at the time of ordering.
There, by the way, you can buy a valve, a plastic spoon and a container for steaming. I just didn't find out if it was possible to order a multicooker there ..

In order not to produce a new topic, I will complain and ask for advice here (I hope the author of the topic does not mind). After cooking chicken breast with vegetables on the Pastry (50 min) with the lid closed, the display flooded with condensation from the inside, and even condensation is visible on the buttons in the openings. I do not understand at all how this happened. At the end of the program, there was water everywhere - and on the shell, the container for collecting condensate was full, there was a puddle on the table ... How can I dry it now? I'm afraid to turn it on now, so that the display does not deteriorate completely ... The most interesting thing is that I did not add water at all, all the moisture was released from the products ...

The most interesting thing is that I did not add water at all, all the moisture was released from the products ...

You most importantly, do not be upset only! Yes, it is very offensive and most importantly, a completely incomprehensible situation, because when we cook soups in a cartoon, there is even more liquid a priori, but this has never happened to anyone. It turns out that the matter is not at all in the amount of liquid, but in some strange penetration of it into the display - I found only one possible way - a gap above the display itself. But how did the liquid manage to penetrate through the side? And to do something, wait that everything itself somehow dries up, or go to the workshop, but the repair will most likely be paid, unless you prove that everything happened due to some kind of failure in the multi program.

I absolutely don't understand how this happened. At the end of the program, there was water everywhere - and on the shell, the container for collecting condensate was full, there was a puddle on the table ...

Maybe your valve is not assembled correctly and therefore steam poured out of all the cracks, it can also be due to the fact that a lot of liquid was formed, and it always boils intensively on baking and the steam did not have time to leave through the valve.

I'm afraid to turn it on now, so that the display does not deteriorate completely ...

I think that after it dries everything will be fine

The end of the world is canceled! Everything was dry by morning !!!

It turns out that the matter is not at all in the amount of liquid, but in some strange penetration of it into the display - I found only one possible way - a gap above the display itself. But how did the liquid manage to penetrate through the side?

And so it was.

Maybe your valve is not assembled correctly and therefore steam poured out of all the cracks, it can also be due to the fact that a lot of liquid was formed, and it always boils intensively on baking and the steam did not have time to leave through the valve.

Rather, the second, since I wipe the valve regularly. I came to the conclusion that such dishes are best cooked on stew, nevertheless. Today, for squash caviar, vegetables were fried in baking - with the lid closed, there is a lot of steam and, accordingly, condensation, but I was already ready with a rag
Another option - maybe the lid is not tightly closed, it seems to be checking, but you never know ...
But the shock, I tell you, was still the same

I constantly have condensation in the display, the micro-then dries safely. The cartoon with "sawdust" on the display still works without problems.

TipTop
I had this not long ago. I came home at lunchtime and set the soup to cook.And after returning from work, she found that there was no electricity in the house. And I have MB included.
I turned it off.
At first I was upset, I thought that the MV was out of order, and the program was broken. But when the light was given, I decided to check it. Included all modes worked!

It seems that my multicooker also wanted to break. I fry eggplant caviar in the baking mode, set the cooking time to 1 hour. I put the ingredients in the baking process. The whole year before, everything was fine. So I fried eggplants, and cabbage with meat. The last two times - the time is running (the countdown timer is running), and the temperature only increases for the first 5 minutes, and then everything is silence, no steam or gurgling. It is necessary to disconnect and reinstall the program several times. 10 times it starts the oven normally. But, sorry for the tautalogy, this is not normal !!! I'm so upset .... Maybe I've been doing something wrong all year?

For Ukraine, I would help ...... you can order both large and small pots from us, the price for a large one is $ 42, for a small one - $ 33, though you have to wait ..... I'll find out I'll tell you

Svetik_ is almost nothing. Interested in delivery times?

I know that for nothing, because I work myself at the service station ... so to speak for my own people, I find out the delivery time, but I can say that not quickly ... knowing Panasonic they like to pull rubber,