Vadim Solynin
Quote: devl78

Aha! Now it is clear! Thank you for the clarification :) And if you sacrifice volume in favor of size?

That's not the point. The wall thickness will get in the way at the top, where the lid meets the bowl.

Quote: Inaia_Lana

You can compare the Panasonic and Brand multicookers if you type this very query in Yandex - in the answer you will find comparisons of both technical properties on the websites of online stores, and an extensive comparison of the happy user of both Wildcards multicooker from another site (if I remember correctly).

I chose Brand, and now I wonder if I was right.
I still have a slow cooker smell. I don't know if it will be lost or not.
The sense of smell is keen, and the smell is not pleasant.

The smell will surely disappear, believe the people who have sold tens of thousands of Brand multicookers. The main source of odor may be the silicone gasket in the lid. Try washing it with some kind of dish detergent.
devl78
Quote: SVP

That's not the point. The wall thickness will get in the way at the top, where the lid meets the bowl.
Now it's done !!! : grin: Thanks for your patience.
Yesterday my device arrived. The smell, indeed, was, but after thorough washing of all removable parts with soap (including the valve), boiling the lemon peels, and cooking the soup, it seemed to disappear.
For some reason, from the photographs on the network, the impression was that the panel and trim elements are blue ??? So far, only the mains switch is badly lacking, and so that's it
Along the way, a question: At me in all three modes (rice, buckwheat, millet) You can change the type of rice. Does it affect something (in the sense of buckwheat and millet), or is it illumination?
Inaia_Lana
The smell will surely disappear, believe the people who have sold tens of thousands of Brand multicookers. The main source of odor may be the silicone gasket in the lid. Try washing it with some kind of dish detergent.

I already answered, I repeat -
I washed it several times with different means, wiped it dry, drove it into the MV from the mountains. water with lemon, then with tangerine - did not help.
"Airing" on the windowsill - no result.

What to do next?

It is this pad that smells.
Even though you have "sold more than a dozen multicooker", this does not make it easier for me, and not only me have problems with the smell in the MV. This infa is on the net, and not only on this forum.

It is necessary to understand the reason for the appearance of this smell, at best.
At worst, figure out how to get rid of it on your own.
Jumba
Good day! On Saturday I received MV, luckily there is no limit, the porridge is wonderful, the cupcake is excellent, the cutlets are super steamed, but he eats one BUT on the baking mode for the first 10 minutes, the smell of burning plastic. What do you say ??? drive yet or not turn it on. By the way, the smell comes from under the saucepan, I suspect a heating element.
Admin Br
Quote: Jumba

Good day! On Saturday I received MV, luckily there is no limit, the porridge is wonderful, the cupcake is excellent, the cutlets are super steamed, but he eats one BUT on the baking mode for the first 10 minutes, the smell of burning plastic. What do you say ??? drive yet or not include. By the way, the smell comes from under the saucepan, I suspect a heating element.
Good day.
We would advise you to drive some more. The odor will most likely disappear. If the smell does not disappear, you can leave your coordinates to exchange the multicooker for a new one.
zelari
Good evening!
I use a Brand multicooker to cook mostly porridge on a timer. Steam is released through the valve during cooking, but you don't really want to get up at 5 in the morning to turn on the hood. How to be? Maybe someone came up with a solution to this problem.
Jumba
Quote: Admin Brand

Good day.
We would advise you to drive some more. The odor will most likely disappear.If the smell does not disappear, you can leave your coordinates to exchange the multicooker for a new one.

I'm chasing, I promise you that! and I hope it will pass, because I do not want to part with my assistant even for a day. By the way, I ordered two more for my sister and aunt as a gift!
Inaia_Lana
Quote: Admin Brand

Good day.
We would advise you to drive some more. The odor will most likely disappear. If the smell does not disappear, you can leave your coordinates to exchange the multicooker for a new one.

Admin,
the smell of my multicooker Brand did not disappear. And it smells specifically of the silicone gasket.

Maybe it makes sense to send it for examination?
Let them check what the gasket is made of and why does it smell so disgusting?

They did not offer to change the multicooker, they did not return the money in the store.
They say this is not a warranty case.

What other options are there?
Inaia_Lana
My friends,

the feeling is that you have dummy ducks working on your forum who sing praises to the Brand's multicooker in order to attract more and more new customers.

But in reality - no one can help with the problem of a nasty smell.
But there is a problem.

Maybe less "laudatory" reviews and more practical, real advice?

I am already thinking of writing a letter to the Consumer Rights Protection Committee.
Maybe this silicone gasket not only gives out a smell, but also releases some harmful substances ... God forbid, into the product ..

Kitty
Yes, there are hardly any fake ones ...
and the smell, what advice is there, is it there or not
ITU
[My friends,

the feeling is that you have dummy ducks working on your forum who sing praises to the Brand's multicooker in order to attract more and more new customers.
quote] [/ quote]

And you did not know that in this way hidden advertising and brainwashing of consumers is carried out. This does not only apply to the brand. Check out the Cuco multicooker theme.
sazalexter
Inaia_Lana ITU Yeah, I secretly advertise Panasonic, Cuckoo, Electrolux, ASUS, AcBel Polytech Inc., kaspersky .... you can go on for a long time Got rich, "hens don't bite money"
Vadim Solynin
Quote: Inaia_Lana

... But in reality - no one can help with the problem of a nasty smell.
But there is a problem.

Maybe less "laudatory" reviews and more practical, real advice?

REAL ADVICE. Refer to the manufacturer's website Brand. RF to the ASK A QUESTION section. Describe the problem, give your contact information (including place of residence), give information about the place of purchase of the multicooker. We will definitely do our best to help you.

Quote: Inaia_Lana

... I am already thinking of writing a letter to the Consumer Rights Protection Committee.
Maybe this silicone gasket not only gives out a smell, but also releases some harmful substances ... God forbid, into the product ..

You have every right to apply wherever you want. Brand multicooker has passed all stages of testing and certification (Chinese, European - CE and ROHS, Russian - PCT). Brand multicookers are produced by the SUPOR plant, which is part of the SEB group (groupeseb.com), which includes manufacturers of the brands Moulinex, Rowenta, Tefal, etc. Brand multicookers are absolutely safe for health. As for the smell, then, even despite the negligible percentage of such complaints, this topic is now being seriously examined.

And in the end, I would like to give you advice. Your indignation is absolutely understandable and fair, but maybe you shouldn't rush to accuse the respected forum participants of bias and call them "decoy ducks", maybe your question is not addressed THERE or THAT people who can really help you.
Tanyusha
ITU, do you have any facts that who sings the praises of decoy ducks? By the way, I have been on this forum for more than 3 years, and I have only had a cartoon since the summer, and why should I write badly about it if I really like it.
ITU, and you came here to advertise cookies, so why pour dirt on others.
Jumba
Quote: gypsy

No matter how much you say * halva, halva * in your mouth will not become sweeter I mean that there is no place to take money for cookies anyway

I agree 100% and am glad that I was able to buy a useful and necessary thing for myself and my relatives at such a low price.And I am grateful to people who are interested in problems and help to solve them! After all, in our country, the majority of the population only earns "for the toilet" (I have been saving 3000 for Brand since September) where do we care !! And those who have money for cookies shouldn't come here !!!!
ITU
tanya1962, excuse me, but who did I pour mud on?
I quote myself: “And you did not know that in this way hidden advertising and brainwashing of consumers are carried out. This does not only apply to the brand. Check out Kuko's multicooker theme. "
Where exactly is the dirt here?
In the topic about the brand multicooker, company representatives honestly admit that they are promoting this brand. They identify the needs of consumers and then improve their product in accordance with these needs. In a word, marketing.
And I don't advertise Cuckoo. In general, I have the simplest Viconte multicooker (by the way, I'm very happy with it).
sazalexter in vain you laugh. This may not apply to you, but you shouldn't speak for all the participants of this forum (not the topic, but the forum).
I suggest not to develop the topic further. We can talk about this for a very long time. In the end, everyone gets what they want. We, ordinary consumers - information, companies - new customers.
Happy New Year, everyone.
Warsaw
And I have a thermopot Brand, it works great, there is no smell.
When I ordered, I also asked for a soup spoon on the phone. The young lady asked if I wanted a slow cooker. I honestly said that I was looking for a second to Panas and I was not sure about everything, but I like a lot in Brand and something I don’t, so it will be nice if little Brand will sell spare bowls.
Half an hour later, the girl called back and said that my wish had been taken into account - there would be a spare bowl.
Try
Ernimel
The feeling is that you have dummy ducks working on your forum who sing praises to the Brand's multicooker in order to attract more and more new customers.
What kind of ducks are they and what are they fake, if the topic was initiated by the owners of the Brand, they openly sit here and openly promote their goods, conducting an open approximate monitoring of popular requests and wishes? If you carefully read the reviews and tests, there are positive points and there are complaints (sticking, phantom smell, etc.). Someone is lucky and they do not smell - they are happy, someone is unlucky. And they smell. While in the entire history of posts like "smelled - changed" I do not remember. Although the owners sometimes tearfully ask to hand over the "smelly" copies for further debriefing. The people either resort to "traditional medicine" and cook lemons in a multiv, or quietly make a return. Which then, obviously, sell further (in any case, the problematic multi stubbornly do not reach the owners according to their words. Apparently, they do not have feedback from the distributors.) And which again stinks to someone. Or maybe the people stoically continue to boil lemons and wait until it passes by itself - this is possible with us.

So if we are talking about marketing here, then it’s not about hidden and not black. The most transparent, white and fluffy marketing. And if someone did not track the beginning of the discussion when choosing a device, or they did not understand something, or they thought of something wrong for themselves, then here they are themselves Buratins.
Vadim Solynin
Good afternoon, Ladies and Gentlemen.
Several remarks:

Quote: ITU

... In the topic about the brand multicooker, company representatives honestly admit that they are promoting this brand ...

Incorrect information. The Brand company has no problems with the sale of multicooker and today the demand exceeds our capabilities.

Quote: ITU

Identify the needs of consumers and then improve their product in accordance with these needs ...

Absolutely correct information. That's why we're here.

Quote: Ernimel

... the theme was initiated by the owners of the Brand ...

Incorrect information. The topic was initiated by Shpilka, we stumbled upon it and happily joined.

I also want to congratulate everyone on the COMING NEW YEAR.
Wish goodness and tolerance to the people around
Ernimel
Incorrect information.The topic was initiated by Shpilka, we stumbled upon it and happily joined.
Well, yes, that's right, you were not the top starters, you just organically and quickly joined the topic and started distributing discounts and demos to the people on your own behalf. That's what I'm talking about - honest and white marketing, no decoys.
Inaia_Lana
I read all the answers.
Thanks to all.

I have the right to have my own opinion)), like any other person.
And I also have the right to express my doubts.

I will listen to the only real advice - I will try to contact the Brand representative office directly, then I will write here how events developed further.

Happy New Year!))
frufru
Good evening. I choose a multicooker and the choice fell on two models. one of the bottom Brand 37500) but there is a question. is it possible to put the bowl in the oven? maybe the answer is somewhere on the forum, but I didn't find something ((
Shelena
frufru, 2nd day your question torments. Why are you planning to put the saucepan in the oven?
Tanyusha
frufru Brand's saucepan is of good quality and it won't have anything if you put it in the oven.
Hairpin
Well, I just can't read all the topics where I have already made something ... Abaldela came in too !!!

1. Mark Brand sounded at the forum on my initiative.
1a. At first I bought a Smile waffle iron, but ... the results were deplorable. I passed it to MediaMarket and bought Brand. Brand's warming up is not perfectly uniform, but within reasonable limits. The reports were all in relevant topics.
1b. Then I bought the Brand Airfryer. It was the only brand among of all an airfryer that could be washed in the sink. And I didn't have a PM then. Then (about two years ago) I paid about 3 and a half thousand. My daughter liked the airfryer, and I bought her the coolest model of the airfryer of her choice. Now this model costs 11 thousand. Conveyor grill for 11 thousand is better than 3.5 ... I won't even argue.

2. The topic of discounts was again initiated by me. When the SVP offered me one model for testing for free ... I'm not a lover of freebies ... And I have a lot of these pots ... Therefore, in response to his offer, I either began to ask for a discount myself, or something else .. I don't remember ... But when he immediately agreed to give our members of the forum a discount and send the second model to Ukraine (they do not have a sales market in Ukraine, but on our forum Ukrainians make up more than half of the members of the forum), I immediately agreed.

3. When we are Tanya with numbers were their guests, SVP confidently said that they had no problems with sales. Considering that we got away with three free multicooker, there was no advertising or promotion topics.

4. About smells. As a personal tester of a small multicooker, Brand is ready to issue it for testing. Self-delivery and self-delivery back.

5. I hope that my many years of activity on this forum will not allow throwing a bribery stone at me (with other stones - other topics).

6. Brand ... not a Brand ... But SVP is far from the worst representative ... a representative ... I don't even know which half of humanity is ... weak or strong !!!
Hairpin
Well, to be completely honest, I don't even feel offended ... More sorry ... I remember how Boo Boo with the smell of gum I was tormented ... and still, it seems, Freken Bock... Then they said that the batch was defective, and the rubber bands were changed to everyone at once ... I don't remember the brand ... I think Unit ...
maya125
I bought the girls a little Brand37300 on December 17, I bought it not for advertising, not for praise, but simply remembered that once I read that there is such a thing - a slow cooker and vaguely remember what was deposited in my head -good weight should be acquired, but it was 2-3 years ago, I was looking for an airfryer ... so when I went to a new store that opened near the SELGROS house, I saw this thing and told my husband I WANT.
it cost acceptable money 2 thousand with the money.
brought it on - the smell was unforgettable plastic Chinese the first thought was - well, everything hit, I will tell my husband that money is down the drain ...
but that was the only time I regrettedthat purchased this device.
after the first day, the smell disappeared and now I am not overjoyed by this little thing ...
so in my opinion, on the contrary, who swears at her lobbies for the purchase of other cartoons.
Rina
Girls, who can tell me what sizes are the steamers in Brand? I'm interested in the diameter at the bottom and on the upper rim, as well as the height.

Shelena
If I was not mistaken in the measurements, then the dimensions of the steamer from the big Brand are as follows:
bottom diameter - 20.5 cm,
diameter at the top (with a rim) - 22.5 cm,
height - 5.8 cm.
Vadim Solynin
Quote: Hairpin

Well, to be completely honest, I don't even feel offended ... More sorry ... I remember how Boo Boo with the smell of gum I was tormented ... and still, it seems, Freken Bock... Then they said that the batch was defective, and the rubber bands were changed to everyone at once ... I don't remember the brand ... I think Unit ...

Of course it's a pity. People buy a useful thing, but get a headache from the smell ... And most importantly, they do not give help. So Inaia_Lana has disappeared She didn't write to us. Although maybe the New Year was not before that ...

Quote: Hairpin

... But the SVP is far from the worst representative ... a representative ... I don't even know which half of humanity is ... weak or strong !!!

Thank you
Admin Br
Quote: Rina72

Girls, who can tell me what sizes are the steamers in Brand? I am interested in the diameter at the bottom and on the upper rim, as well as the height.

🔗
Good day.
Shelena measured it absolutely correctly.
Diameter at the bottom - 20.5 cm,
Top diameter (with rim) - 22.5 cm,
Height 5.8 cm,
Steam hole diameter 11 mm
Inaia_Lana
I am not lost.
I would like to inform you that I do not live in Moscow, Brand bought a multicooker in an online store.
Unfortunately, I cannot bring it to Moscow and contact the manufacturing company.
It will be too expensive to get there and back.

When I called the online store and asked me to either change the multicooker or return the money, I was told that since I had already used it (otherwise, how would I have known about the smell ??), it is no longer new and is not accepted for return.

The most offensive thing is that when the courier brought it home to me, the box was not sealed. I then already drew attention to this, to which the courier reasonably noted that if anything, you have 14 days to return.
But who would have known that the problem would be exactly the smell ???

In short, I bought another multicooker of a different brand. This time in the store. Where you can walk with your feet.
And I want to write right away - there the gasket DOES NOT Smell. At all!!!
And it is made of other silicone. Even in terms of transparency, it is different.
I will not write a brand of my new multicooker, so as not to be considered an advertisement.

However, it is a shame that manufacturers do not warn about such "little things", and they are not able to control anything, unless you live in Moscow, of course.
zvezda
Inaia_LanaI had the same problem that you (I wrote about this) the smell lasted for almost 2 months !!! True, I didn't cook very much in it ... then I took her to my daughter and there I decided, it will smell, then I will send it to .... I started to cook 2-3 dishes every day and after a couple of days, from the smell and trace not left !!!!! Try to drive on simple dishes !!!!!
About fake advertisements ... what I was not accused of ... first, that I am a hidden agent Hotter, then Cuckoos, probably coffee machines too, but now you can blame an agent of Kenwood Blender ... we just love our technique and therefore rejoice and share our impressions ... we have one disease - DEVICEHOLISM !!!! and in a neglected form !!! No need to blame people who just cook and are happy with their purchases !!!!! By the way, I'm also happy about the molds ... so it's not a price issue ...
BE KINDER!!!!!!!!
WaSP
About the ill-fated gum ...
If they are removable and do not all smell, there is an easy way out for suppliers - in our town of NN, Land Life quick / multi-cookers are very popular in Joint Shopping. So they have 2 rubber bands in the kit (and you can order separately not only the bowls, but also them). And people like it - they use different ones for different dishes so that they don't mix smells ..
And if there was no removable elastic band in the old model - maybe it is not too late to do it in the expected new one?
Warsaw
Sure sure! I and 2 of my friends did not buy Lakuchina-90 because of the non-replaceable bowls and rubber bands.Well, I can still ripen, but they ordered LL ..
Vadim Solynin
Quote: WaSP

About the ill-fated gum ...
If they are removable and do not all smell, there is an easy way out for suppliers - in our town of NN, Land Life quick / multi-cookers are very popular in Joint Shopping. So they have 2 rubber bands in the kit (and you can order separately not only the bowls, but also them). And people like it - they use different ones for different dishes so that they don't mix smells ..
And if there was no removable elastic band in the old model - maybe it is not too late to do it in the expected new one?

Very strange information for me ... And what, people really, wanting to cook another dish, stand and change the pads? It's hard for me to imagine this in Brand multicookers, because there, in order to change the silicone gasket in the lid, you need to unscrew a few screws. And I think it's not easy to make the gasket removable with a removable cover panel design. Does Land Life have a removable lid panel?

But in any case THANKS for the idea, we will put silicone gaskets on a separate sale, if our customers are interested.
WaSP
So I don't have Land Life - I'm waiting for your new model, like many here in Temko
And for example, the analogue of Land Life under the Unit brand had problems with the elastic band - for example, you can read here:
https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&topic=2924.60
So it is not without reason that one of the suppliers came up with the idea of ​​a second rubber band in the kit ...
Indeed, many residents of Zamkadye (for me, for example) will find it easier to immediately order an additional rubber band than to wait for the replacement of the only one. Unless, of course, its price is adequate ..

PS: And by the way, in that Temka about Unit on the link, if you read further, there are also stories about happy getting rid of the gum smell by breaking it with another, more acceptable one
Hairpin
Quote: SVP

Very strange information for me ... And what, people really, wanting to cook another dish, stand and change the pads?

Everything is much simpler. After cooking, the LL breaks up into three separate parts - a saucepan, a lid and a rubber band. Therefore, some people have two rubber bands in the pan at once - for fish and for muffins.
ASN
For two weeks now, I got a multicooker, I cook in it in various ways and often.
A few comments.
1. The silicone gum instantly absorbs the smell of soups. After boiling the soup, you have to arrange "dances with tambourines" so that the next meal (pie, for example) doesn't smell like soup.
2. I put baked goods on a home timer up to 45 minutes (depending on the dish). Otherwise, I'll end up with a burnt bottom cake.
3. My top flap is constantly falling out when I open the lid in a multicooker. Is this how it should be or do I have a defective sample?
WaSP
So extra rubber bands seem to be really needed ..

And yet (taking this opportunity) a wish to the Brand representatives .. Your pricing policy is still happy. Maybe you should launch the slow cooker on sale - an analogue and counterbalance to this Kenwood with a clearly overpriced:

Slow Cooker Kenwood CP707
Multicooker Brand

We use the simplest slow cooker Morphy Richards - a fabulously convenient device that almost replaces the Russian stove in an electric house ..
Hairpin
Quote: WaSP

So extra rubber bands seem to be really needed ..

Um ... I don't remember the removable rubber bands for multicooker ... only for pressure cookers ... but if the rubber bands are removable, it will be much less airtight ...
Shelena
Quote: ASN

For two weeks now, I got a multicooker, I cook in it in various ways and often.
A few comments.
1. The silicone gum instantly absorbs the smell of soups. After boiling the soup, you have to arrange "dances with tambourines" so that the next meal (pie, for example) doesn't smell like soup.
2. I put baked goods on a home timer up to 45 minutes (depending on the dish). Otherwise, I'll end up with a burnt bottom cake.
3. My top flap is constantly falling out when I open the lid in a multicooker. Is this how it should be or do I have a defective sample?

ASN, please tell me which MV you have: big or small?
If large, then:
one.The removable rubber plate is washed out in minutes. (Although, to be honest, I usually just wipe it, not my plate. The taste of a new dish is not affected by the "old" smell).
And the gum after cooking "smells" in both pressure cookers and electric ones (checked!).
2. The "Baking" mode is adjustable. You can set 40, 50, 60, and 70 minutes!
3. Check whether the arrows on the valve and the MB itself match, and press down more tightly. (Trust the valve NEVER fell out.)
WaSP
Easily removable is not the main thing .. It's just important for non-Moscow to be able to easily replace the gum if it comes across with a chemical smell.

Quote: Hairpin

Um ... I don't remember the removable rubber bands for multicooker ... only for pressure cookers ... but if the rubber bands are removable, it will be much less airtight ...
Hairpin
WaSP... But for non-Moscow it is important to get all the rubber bands with a chemical smell ...

When there was that story with Unit, it turned out that the entire batch of rubber bands was defective. Well, think for yourself, if you buy something at a time, how likely are you that they will be from different parties?
WaSP
Well, if so, it would be more correct not to include the second in the kit, but to sell them separately, then they are more likely to come from different parties.
And in the discussion of Units, another assumption seemed to be drawn - that just this silicone actively absorbs any smell and it was unlucky for gums that were stored at some stage along with some very "aromatic" chemistry. Although, of course, who will understand them, the Chinese - the East is a delicate matter ..
ASN
Quote: Shelena

ASN, please tell me which MV you have: big or small?
If large, then:
1. Removable rubber plate can be washed out in minutes. (Although, to be honest, I usually just wipe it, not my plate. The taste of a new dish is not affected by the "old" smell).
And the gum after cooking "smells" in both pressure cookers and electric ones (checked!).
2. The "Baking" mode is adjustable. You can set 40, 50, 60, and 70 minutes!
3. Check whether the arrows on the valve and the MB itself match, and press down more tightly. (Trust the valve NEVER fell out.)
Shelena, a large multicooker.
1. Rinsing the plate does NOT save, for example, a casserole prepared after a soup from the notes of the latter. The taste does not change, the smell changes. And, if this practically does not affect the omelet prepared after stewing the meat, then the cheesecake with the aroma of pea soup categorically does not suit me
2. I'm afraid that in 70 minutes any baked goods will turn into embers, At least in the appliance I inherited. Very hot bottom.
3. Everything matches, and I press tightly, but still falls out. I don't really want to deal with the return of the marriage, because I got used to cooking most of the dishes in the MV in such a short time.
Maksimka
I think that the oven is better for baking, and the MULTI COOKER is better for cooking!
fugaska
by no means! in a slow cooker, amazing biscuits are obtained !!!
ASN
Maksimka, I wouldn't need a multicooker for lunch for a hundred years if there was no baking mode.
And so, I don't have an oven in Bulgaria, only a small hob for two burners and a multi-cooker with its pies, omelettes and casseroles will find its use.
Shelena
ASN, surprised and upset that you can't do it with baking! On the contrary, I turn on my fancy oven only because of the pies, and so I bake EVERYTHING in MV: casseroles, and omelets, and muffins, and pizzas, and bases for cakes!
Maybe you really have some kind of marriage in the program?
Try baking paper or a silicone mat. I think this will help out.
And one moment. If you use recipes for Panasonic, then you need to reduce the cooking time. (This applies to almost all modes. And, of course, "BAKERY"!).
And about the smell ... Yesterday I stewed fish. I thoroughly washed the saucepan, but I didn't remember about the gum (I just wiped it with a napkin, as usual), and put milk porridge on the timer. There was no foreign smell in the morning !!!
It seems that the more I cook, the less odors the gum "absorbs". I don’t know if this could be ...

Maksimka, the baking in MV is excellent! I began to bake different goodies much more often.

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