Panasonic Bread Makers Problems and Breakdowns

[Katena]

they will most likely send to the service for verification

Katena, if you take the x / stove from the service yourself, and not the store, as Eldorado practices, and not only ..., check the bucket carefully. I handed over Moulinex, so they scratched my bucket inside at the service center. I could not prove their guilt, because during the surrender I did not stipulate this case, due to inexperience. They said that it was so. It would be better, of course, for the store to do everything itself, but in two cases, in different stores, I was offered to do it myself.

[Katena]

Katenaif you pick up the x / stove from the service yourself

I don't want to take it, I want to return the money

It would be better, of course, for the store to do everything itself, but in two cases, in different stores, I was offered to do it myself.

my stove is less than 2 weeks old, the store itself must do everything

it also creaks if the bucket is moved to the side, then the rules are all visible in the video

please do not delete the video, I will show it in the store

can't figure out how to insert an image on the forum ???

can't figure out how to insert an image on the forum ???

I answered in a personal.

After watching the video, I was convinced that it was not the blade that was to blame, but the obvious backlash and imbalance of the bucket on the shaft.

Goodnight!
Please tell me, dear formuchane, I didn’t find the Temka right away ...
I have a bread maker (panasonic 2501) when the dispenser opens ...
I tried to bake bread with seeds ... I poured everything into a bucket, poured a handful of seeds into the dispenser, well, I started it .... and nothing .. the seeds remained safely in the dispenser ... I baked rye bread for the first time (program 07), watched the bun , therefore, the lid was open for a long time ... sinned for this ... The second time wheat (program 01), the lid was opened only during the first batch and then not for long, check the bun ... well, in general, with the same result. .. all the seeds remained in the dispenser ... not so fundamentally, but I would like to understand if there is something wrong with my bread machine, .. only with my hands ...
Many thanks to everyone who responds

P.S. Well, and another question along the way ... is it possible to reduce (or even remove) the standing time if I know for sure that my products are of the same temperature ...

The dispenser will work if you select a program and the Baking with filling mode in it. For example, we chose Main (it turns on by default) and there move the arrow until you reach the picture of a loaf with raisins (it will blink).
Maybe it looks different for you, but the principle is the same. Read the instructions carefully, everything is written there

Thank you for your prompt reply ... crawl the instructions up and down .. maybe 2501 does not know how to add it to bread? only for baking ...
Timer hand? I only have arrows there. Or the choice of the program ???

In the program, press the Mode button several times until there is a baked item with filling.

my big sorry :) I reread the instructions FIRST :) The dispenser works only in certain programs ..

I do not want to take it, I want to return the money to my stove for less than 2 weeks, the store itself is obliged to do everything

It was like that with the marinator in Eldorado. I just wanted to return it, and also after five days of use (he scrolled in place, but the service center concluded that everything was in order), so they did not take him back to the store: they said that he was associated with products. Although it looked new and there was no sign of use. I was so upset then too.In general, he remained with me. Maybe I should have quarreled with them ...

It’s always interesting to me, how do I know that the device is not working as expected, if I don’t put in food? Still, we still poorly use our rights.
Not in the subject ... my mother's friend bought a washing machine and she did not wring it. We handed it over with a scandal ... The motivation for the refusal was that they had already used it.

[Lagri]

It was like that with the marinator in Eldorado. I just wanted to return it, and also after five days of use (he scrolled in place, but the service center concluded that everything was in order), so they did not take him back to the store: they said that he was associated with products. Although it looked new and there was no sign of use. I was so upset then too. In general, he remained with me. Maybe I should have quarreled with them ...

Well no, Lagri, they are right. Unfortunately...

It’s always interesting to me, how do I know that the device is not working as expected, if I don’t put in food? Still, we still poorly use our rights.
Not in the subject ... my mother's friend bought a washing machine and she did not wring it. We handed it over with a scandal ... The motivation for the refusal was that they had already used it.

Yes, in this regard, we are not right. You can only change the goods that have not been used without explaining the reasons. The marriage is changed at the conclusion of the SC. Or immediately, if this is revealed during a check in the store.
Whisper, pzhalsta, the name of the washing machine in a personal. I am faced with a choice.

[Valera1383]

Valera1383, I forgot to warn you: I wanted to see if the lower edge of the knife is parallel to the table surface. Most likely parallel (the blade just stands with an inclination. Then the shaft is clearly skewed. A manufacturing defect. Unconditional replacement of the bucket. If you are lucky, they will change it right away. throw this video (and the video turned out great!) on Panasonic's website. But I don’t know if it’s possible. In any case, "Your cause is just! Victory will be yours !!" We all wish you this!

In the situation with my mother's friend, it is somewhat different. The village, the service is 110 km away, and, as it turned out, this car was sold several times in this form in the hope that someone would not want to mess around. The friend wanted to do just that. Well, the city granddaughter insisted. What is most interesting, the machine was again put in a row with others. And if someone buys from the department, they will have to pay so much money for transportation that they will spit and
a) find a craftsman and he will repair it
b) they will throw it to hell and will regret the money and wash it as before.

Or immediately, if this is revealed during a check in the store.
Whisper, pzhalsta, the name of the washing machine in a personal. I am faced with a choice.

Village, the store is not checked. There is no running water for a long time, as the union collapsed. I'll ask my mom for the name.

Village, the store is not checked. There is no running water for a long time, as the union collapsed. I'll ask my mom for the name.

Now I'm sitting at work about a replacement I will call today at 11.00 a bread machine bought on January 18, 2012, I do not know how to send it to the Panasonic website, if I had at least an email address I would have dropped them.

Now I'm sitting at work about a replacement I will call today at 11.00 a bread machine bought on January 18, 2012, I do not know how to send it to the Panasonic website, if I had at least an email address I would have dropped them.

It couldn't be easier.
Here is their website: 🔗
And here is a link to your bread maker: 🔗
There are three buttons at the top right: "Where to Buy", "Feedback" and "Sitemap"
Press the "Feedback" button and you will find yourself here: 🔗
Next, write to them everything you think about them in general and about the creaking bread maker in particular. It is possible without a mat - they still do not understand. Ask how to send the video to them or drop them a link to YouTube where you put it. Good luck to you!

the stove in the store was not accepted, they wanted to take it for examination for 20 days, but I want the money to be returned to me in 10 days, I left a claim
by their tone I realized that they would refuse, they insist that baking is a technically complex product and without expertise they will not do anything
there is no bread machine in the consumer protection law in the list of technically complex goods, I read it a hundred times
I do not know what to do

[but on condition]

the stove in the store was not accepted, they wanted to take it for examination for 20 days, but I want the money to be returned to me in 10 days, I left a claim
by their tone I realized that they would refuse, they insist that baking is a technically complex product and without expertise they will not do anything
there is no bread machine in the consumer protection law in the list of technically complex goods, I read it a hundred times
I do not know what to do

You have a direct path to the STD Society. There they will make a free claim for the store and go to court, if necessary, teach you how to talk to them. Costs at the expense of the store + for moral damage. Expertise and 20 days for sure scare. You can agree but on conditionthat it will be carried out by the office specified by the OZPP. Surely they will fade - an examination, confirming a factory or store defect (but NOT YOURS), will not get a weak loot from the store.
Good luck!

I do not know what to do

You can write down the OZPP number at home, and call the manager in the store and dial the number with him! Usually it is their "zeal to cool"!

You can write down the OZPP number at home, and call the manager in the store and dial the number with him! Usually it is their "zeal to cool"!

Super tip!

Please tell me, when kneading the dough, the spatula flies off the pin on which it is attached. I do not know what to do

[Sonari]

Sonari contact service

I will do so
I will also print out the 18th article with a list of those. complex goods, let them poke my nose into the bread maker
I found on some site a specialist's answer to a lucky one like me
"Here, the counter workers have clearly twisted their hearts, because, despite the fact that a kitchen unit that has fallen into disrepair is a really tricky technical invention, it kneads the dough itself, bakes it itself, but at the same time it is not indicated in the official list of technically complex goods. if the buyer has decided to terminate the sales contract, this procedure should not exceed 10 days. "

[Katena]

Yes...,Katena, I expected it. I went through it twice and won nothing, just spent my nerves. But still, I wish you good luck! Maybe you're lucky ... Maybe OZPP and a way out, try it.

But I want to ask: are squeaks in the 2502 models? Which one is for our market?

But still, I wish you good luck!

Thank you
in any case it is useful, I have my first such story with marriage, I was lucky before, I will learn from my experience, positive or negative
consulted with 2 lawyers, both say that the truth is on my side, but it looks like a drum for the store, they have their own laws
by the way, they were obliged to pick up the bread maker (also written in the law)
I'll try to call the Internet store in which I ordered, maybe they have more adequate people on their phones

But I want to ask: are there squeaks in the 2502 models? Which one is for our market?

Yes

[HERE]

Discussion and recommendations about non-receiving bread have been moved to the topic "Bread does not work in Panasonic", i.e. HERE

put the oven on. measured out 600 flour and everything else according to the recipe. and began to observe the formation of the kolobok. interfered with and did not mix anything. I had to add flour and scrub off the remnants from the walls along the edges. and then a round shape was formed. waiting for further results

[radas]

radasAre you reading previous posts? It seems clear that the posts with your question and answers have been moved to another more appropriate topic! And in my previous post, even the link is active, so that you do not search ...
CLICK HERE

Hello everyone.
I'm here with a problem too. HB 2502 was bought 3 days ago. Everything was fine the first time using it. The second time he showed, apparently, a marriage - a rattle when kneading dough.
I have no idea what awaits me in the warranty. Most likely hassle. ((

And check how the mixer is spinning in the empty bucket. Just take out the bucket and turn the stirrer with your finger. In my old mixer, the mixer goes smoothly, without effort.

[backlash blade]

Warning for the hundredth time, the bucket moves in the nest backlash blade, the door too, and the main drawback, does not run for beer

Well, I just thought that the grinding might be due to the scapula ... It wasn’t there. (

I understand that this question has been asked many times, but I have not found an answer. And how exactly in the store can they check for a squeak during kneading, if they will not make bread there? Anyway, in the service and then wait for the weather by the sea?
Does anyone have a successful outcome of this situation (St. Petersburg)? Did you immediately exchange the goods or get the money back? I, in fact, do not need a refund, I need a normal hb.

And check how the mixer is spinning in the empty bucket. Just take out the bucket and turn the stirrer with your finger. In my old mixer, the mixer goes smoothly, without effort.

It's hard to say ... It depends on what to compare with. There is no need to make any special efforts, but also not to say that it is very easy.
The spatula itself (when scrolling with your finger) does not scratch the bucket.

I just don't understand why the first time there was nothing like this?
What do you think, try to bake for the third time or take it to the store tomorrow?

It seems to me that this is the creak of the drive belt. Try kneading very tough dough, such as dumplings. I think that the belt will rub in and the creak will go away.

So what, on page 49 of the video with the same problem, is it that the whole batch of "creaky" 2502s came to the stores? My bucket wobbles while kneading, but not a sound! Only the hum of a motor. Today I kneaded 1.5 kg of dough at once - the bread maker did not even squeak.

[Lagri]

Lagri, I put the bucket in the right way - I turn it clockwise until it stops, and it is parallel to the walls of the stove. I have already baked 3 breads - the bucket also jerks from side to side and the creak is exactly the same as in the two videos above. Only I have a model 2501. Two weeks expire after the purchase, but I think it's useless to drag it back to the store (I bought it in Yulmart), because it is unlikely to change

[Maria_B]

Maria_B, I think we should try to change. My cotton Moulinex also creaked, creaked during kneading and broke down every now and then, and I kept blaming myself for overloading it with an unsuitable consistency dough (although the master hinted that this was natural wear of the belt). And now it breaks down every now and then, so the warranty period has already ended. And again it creaked off. It's good if it creaks, but works. I just think there is a reason for this creak. Therefore, although it is difficult to tinker with, you probably need to try to change it. Then it may be difficult or impossible to do it. Oh, with these bread makers whoever is lucky ... Good luck!

good day,

there was a problem with Panasonic SD-ZB2502 the film (plastic) covering the screen and buttons went in waves - is this a guarantee or not ???

Good afternoon, I gave the stove with a creak when kneading into Panasonic, today they called and said that this is normal and so for all stoves where to go after the Panasonic service center? so it shouldn't creak the video already uploaded

Valera, I shouldn't squeak, it doesn't squeak, they don't want to do it, can I turn to another service?

so I handed over in one service, they like we then sent it to Panasonic and called today not from that receiving point but from the most important Panasonic and they said so. I know that it shouldn't, it's just a question of what to do with it now, maybe to an independent examination and then to the court against Panasonic? there is a video on page 48.

I have 2501 creaks, I wrote in the topic about a creak about it. I decided to unsubscribe here about my experience and results. Maybe someone will come in handy.
In my case, the service confirmed the problem - they issued an act of inability to use it for its intended purpose.The master, right in the bucket of the bread machine, put a note stating that there is an agreement with the store to replace or return, and that there is no need to repair, an act is needed that there is an extraneous sound. I will return to the store. I will write right away that the store chose no less carefully than the bread maker itself, so that there would be no problems later if something happened.
15 days have already passed, but I am calm, because in the store itself (more precisely on the forum with them) where I bought it was explained to me that the bread maker is not included in the list of technically complex goods covered by this same fifteen-day period, and what it is means that during the entire warranty period (1 year) I have the right, if a manufacturing defect and inadequate quality of the bread maker (confirmed by the service center) are detected, refuse to repair and demand replacement of the bread machine or a refund, regardless of the possibility (or impossibility) of eliminating this disadvantage by the service center.
They sent me an application for a refund / exchange, they said, along with the act from the service, to send it to them by e-mail.
I filmed a creak on the video (the service confirmed the presence of an extraneous sound) on the batch, so that it would be clearer, well, so that they could compare someone who also creaks the stove.

... And HOW exactly in the store can they check for a squeak during kneading, if they will not make bread there? Anyway, in the service and then wait for the weather by the sea?
Does anyone have a successful outcome of this situation (St. Petersburg)? Did you immediately exchange the goods or get the money back? I, in fact, do not need a refund, I need a normal hb.

They do not check in the store, they only accept the stove and the application, then they will send it to the service, and the service will already check (knead the dough, bake, etc.). If the service confirms the defect and issues an act, then the store will satisfy your requirements for a refund or replacement of the stove, if it does not confirm, then the store will return the stove to you as good.
I wrote above about my experience and described my actions in the topic about the creak. My opinion is that it is better to take it to the service, through the store it will take much longer.
By the way, the service is not very concerned about the safety of the stove, in my stove after the service the bucket is cracked (not much, but true), both inside and outside.

Good afternoon, I gave the stove with a creak when kneading into Panasonic, today they called and said that this is normal and so for all stoves where to go after the Panasonic service center? so it shouldn't creak the video already uploaded

I watched your video, compared it with my own - your creaks, in my opinion, are even louder and the engine hums strongly, my motor is almost inaudible.
Yes, you are right, it shouldn't squeak like that! I handed over to the service center a branded one, which is Panasonic (there are several more services in the city, general profile) and since they confirmed that this is a defect, then you should have too.
Can he apply somewhere for an independent examination, or just another service (they are listed on the Panasonic website)? Try, just like me, write a note to the master stating that the store is ready to change - no repairs are needed, an act is needed! Yes, and there is a video on the Internet with the normal operation of Panasonic (I found 2501, compared and realized that the batch works abnormally for me), can I show it in the service for comparison? To say that we are familiar with the work of Panasonic and this is not your first stove. I don't even know what else to advise ...
I read that it happens that shops with services have all sorts of agreements. I don't know how true this is, but you never know ...