Multicooker Brand 502

After two years of use (just when the warranty period expired) the upper temperature sensor failed. This app. part to find is not real! Nobody repairs this multicooker! On the official site, this problem is spelled out in the frequently asked questions! HOW TO BUY UPPER TEMPERATURE SENSOR FOR Brand 37500/37502/502 MULTI-COOKER MODELS? I understand this is their sore spot. You leave a request for the purchase of a temperature sensor, but it remains unanswered! Multicooker for ejection. Then I read that many faced this problem. The service life could be 3 months!

Hello everybody! Please tell me, there is no time to read the whole topic, little child. Interested in manual mode, what is the step in temperature control? And does it really work with 25C, did anyone check with a thermometer?

And that is, a sad experience with another company, the declared 30C turned out to be 49C in fact, the yogurt was cooked into cottage cheese in 8 hours.

After two years of use (just when the warranty period expired) the upper temperature sensor failed. This app. part to find is not real! Nobody repairs this multicooker! On the official site, this problem is spelled out in the frequently asked questions! HOW TO BUY UPPER TEMPERATURE SENSOR FOR Brand 37500/37502/502 MULTI-COOKER MODELS? I understand this is their sore spot. You leave a request for the purchase of a temperature sensor, but it remains unanswered! Multicooker for ejection. Then I read that many people faced this problem. The service life could be 3 months!

Lord, well, really not fix this problem. Dear company representatives !!!! Or is it done on purpose to buy more equipment ???
My 37502 also broke down, and the bowl became sticky, I thought that to buy spare parts + replacement, it will cost a little less than a new one, I look at 502, and then I saw your message, I was already upset
I want a perfect cartoon, I already have 4 of them, my husband is already laughing, do you want one more slow cooker?

[perfect cartoon]

looking at 502

Want perfect cartoon

This is definitely not about the 502nd. Unfortunately.

This is definitely not about the 502nd. Unfortunately.

Why? Overheating? Or a sensor? It seems like 37502 suited me, now I use Polaris 0124 cartoon pressure cooker, and so it upsets me after the brand, made primitive rice and buckwheat, everything boiled into porridge, overheats by 10-20 degrees of the declared temperature. And the splashing of condensate past the drip tray generally freezes, constantly wipe it with a rag in an inconvenient place behind the multicooker ...
Maybe write to me in a personal, what do you think is close to the ideal cartoon? Suddenly you can't write here ...

There is no perfect kitchen appliance. I have 37502 and 502. The first still has a smell during the "Baking" program - these are the features of the first batch.
I can't say anything bad about 502. I didn't check 25 degrees in real life, but I did the ferments for sour milk - everything was correct. Temperature step 5 degrees.

About the transformation of yogurt into cottage cheese - I did this a week ago in the most proven yogurt maker - it was in the milk itself, good, Naroosanovsky. Apparently, it has already begun to acidify.

It is on the forum that you need to write about all the pros and cons of kitchen appliances.

[my personal opinion]

Why?

Yes, it seems, the topic has already been written.

My personal impressions: VERY bad cup. With my not frequent use, it quickly deteriorated, sticks, burns. (I clean well, it's a matter of coating)

I don't like setting up programs, it overheats, overdries. You don't always get what you want.Naturally, there is something to compare with.
In order for the condensate to enter the drip tray, the holes had to be manually modified)

At the moment I use it only for manual cooking of beets.

BUT! I have a large fleet of equipment. Perhaps, if she was alone, she somehow adapted, but there is no desire for this, since there are specimens that are more suitable for me.

I agree that there is no perfect technique, of course.
(She specially emphasized several times in the answer that this my personal opinion) otherwise it will start right now))))

And my bowl, like new, apparently depends on what you often cook.
A thermometer appeared and checked the temperature in manual mode. At 80 degrees it showed 77, and at 85 degrees it reached 90.

About the quality of the bowl - yes, in binatoshka and Panasonic (small) bowls are much better (coverage). But there are functional drawbacks.

You leave a request for the purchase of a temperature sensor, but it remains unanswered!

Good day.
If you have already left a request for sending temp. sensor, then send me a personal message, please, the date when you left the application, your e-mail, full name and indicate to which e-mail. address you sent your application. We'll figure out. It is possible that your application has already been reviewed and the sensor was sent on Thurs or Fri (if you sent all the necessary data at the beginning of the week), the employees simply forgot to unsubscribe, or they are waiting for a track code so that you can track the shipment.

Girls and low temperatures were not checked by anyone with a thermometer, how it keeps 25-30C, if you make kefir, for example, you need no more than 30C

Holds normally, close to the stated. I checked for a long time, as soon as I bought it. Kefir, sour cream, yogurt, does everything, does not overheat.

Thank you so much

I have been using this device for 2 years now, and recently I began to undercooked milk porridge. I didn't change the proportions. I cook on the mode of the same name. In principle, during this time, about 70% of cooked is milk porridge. In addition to cereals, I cook soups, casseroles, and occasionally yogurt. I did not notice any deviations in other modes. Is she slowly dying?

[Ruslan,]

Ruslan, Or maybe the reason is not in the multicooker, but in the cereal?
Today I faced the same problem, but not in MV, but in a pressure cooker. I always cooked rice for a certain time, changed the brand of rice and that's it - it was not cooked in a given time. I had to put some cooking. For the first time in 2 years.
Perhaps you do the same.

Unfortunately, it is clearly not a matter of cereals, because I cooked various cereals, and in particular, the problems began with wheat, then oatmeal, millet. Recently, only rice has turned out well, and I cooked it. But yesterday she didn't boil too. Moreover, the rice was from the same package as the last successful porridge. Such negative dynamics

Then, indeed, something with the program.

[Ruslan-r]

Ruslan-r, Hello.
I saw your question in the mail, but I will answer here.
Try to cook porridge in manual mode, if it also has negative dynamics, then most likely the problem is in the temperature sensor and the multicooker will need to be taken to the nearest Brand service center.

I would be very grateful if someone could tell you how to cook milk porridge on the multi-cook program (or as it is called on our 502)

[Ruslan-r]

Ruslan-rwith what cereal?

Sorry, with rice

Did you cook rice porridge on the Milk Porridge program? Open the instructions, page 11 table 5.3. In the column "Milk porridge" we look at the algorithm for porridge and put the same in "Manual".

I tried to program it manually, but it turned out that the delay does not turn on in this mode. And this is the most important thing. since porridge is cooked at 7 am for breakfast. Let's look further at the behavior of the apparatus.

Hello! The temperature sensor is covered. Please tell me HOW TO BUY UPPER TEMPERATURE SENSOR FOR MULTI-COOKER Brand 37502 and how much will it cost?

[sergo666]

sergo666, good day.
Send to e-mail (master @ Brand-masters of our service center your data (full name, index, address and scan / photo of the warranty card and receipt). If the service life (5 years) has not expired from the date of purchase of the multicooker, then the sensor is for you free.

I tried to program it manually, but it turned out that the delay does not turn on in this mode. And this is the most important thing. since porridge is cooked at 7 am for breakfast. Let's look further at the behavior of the apparatus.

You can program the first stage of the manual mode as a delay by setting the required time and temperature to 25 ° C

Thought, I'll try to unsubscribe

Girls, on December 21, at the Brand 502 office, it will cost 990 rubles.

Girls, on December 21, at the Brand 502 office, it will cost 990 rubles.

The first five lucky people who managed to place an order for the Brand 502 multicooker will receive it for only 990 rubles! The next 5 people who place an order for the Brand 502 multicooker will receive it for 1,490 rubles, etc. The cost of the multicooker will depend on how quickly you place the order!
Below is a table with prices and distribution of seats for the lucky ones! Hurry up! The number of orders and the time of the promotion are limited!

Dates of the action: 12/21/2015, from 14:00 to 17:00 Moscow time.

In subsequent orders, starting from number 41, it will be possible to purchase a Brand 502 multicooker for 3,990 rubles. Benefit - 1,000 rubles!

We remind you again! PLEASE READ THE CONDITIONS OF THE PROMOTION CAREFULLY, DEAR FRIENDS!
To get a discount on a multicooker, you need to place an application on the promotion page !!!

I am disappointed! Your share fiction!!!!!
More in the direction of Brand will not look!

I am disappointed! Your share fiction!!!!!
More in the direction of Brand will not look!

I'm 19th, although I pressed exactly at 1400

I'm 19th, although I pressed exactly at 1400

so I pressed exactly at 14-00

This is not a promotion, but a lottery with five lucky ones, well, maybe ten. More expensive than 2 thousand is no longer interesting, the old model, if only some new product was promoted.

I got involved too, but I won't buy. For 3990 I, well, not at all.
It would be cheaper, so I took it for a gift, and so ...

Let me voice my opinion.
This promotion caused great excitement among buyers, as the statistics showed - there was a large traffic to the page with the promotion already on the first day. And if we take into account the fact that there are a LOT of people, then it is logical to assume that a LOT of people also pressed the button at 14:00! Here is the technical component of the system, which assigned the participants to their places.

The action is quite real, just someone was more fortunate. We thought that such an action with such conditions would gain great popularity and be much more interesting, especially before the new year. For those who did not manage to get into the first 40 participants, we suggest placing an application for a multicooker for 3990 rubles, you can order until the promotion ends, since the discount of 1000 rubles is also not small. Not as often as we would like, we can afford to give such discounts.

This promotion caused a great stir among buyers

Especially after advertising on Bread Maker

I can't agree ... although we love this forum very much, but only they were not limited to

Ladies and Gentlemen! If anyone has doubts about the honesty of this promotion, you can personally, firsthand, find out all the impressions of the participants of the action who took the first places!
Already one person has unsubscribed on the forum of our office. site we call the rest of the participants and also ask, if possible, to unsubscribe on our forum about the action.

Perhaps conscientious participants pressed exactly at 14-00, but someone a little earlier ..., but what surprised me that during the countdown literally at the last minute, for some reason, the seconds jumped after one or two, for example: 23 seconds left , next reading 21 next 19 and. etc. The question is why?

The seconds ticked in real time correctly, but due to the heavy load on the page, the system could slow down slightly, therefore there were moments with the display of the timer freezing

[I'm embarrassed to ask, where was the advertisement yet?]

I can't agree ... although we love this forum very much, but only they were not limited to

I'm embarrassed to ask, where was the advertisement yet?
I have received a mailing list Dear forum members!
We wish you a Happy New Year and want to please you with incredible discounts!
It means already registered members of this site, and the first lucky ones who just registered today left the reviews.

[the action could be taken by absolutely any person, even not registered on the forum.]

The announcement was given in the mailing list, we had several of them, not only for the forum participants). Also, the announcement was in the social. networks, on third-party forums, at the office. site this action is the first in the list of our actions and in any case word of mouth worked)) Therefore the action could be taken by absolutely any person, even not registered on the forum.

[ksenia_br]

ksenia_bras usual - we wanted the best. but it turned out as always - 5 people are happy, and more than a hundred are not very ...

I choose a slow cooker, the first was Panas tmh18
settled on two models - Brand 502 and panasonic mhs181.
in 502 it attracts 3d heating, so the question is - does the baking on top come out with a crust or, as in cartoons without 3d, is it pale?
Well, is the 5-step manual mode a convenient thing?
lack of sensory modes - will you cook delicious porridge, pilaf?
sad of course the problem with the temperature sensor in 502
What about the bowl - are there compatible ones from other manufacturers? otherwise use only for cooking beets is not an option
p.s. the main criterion is that it is not expensive. maybe there are some other mvs worth paying attention to?
shops near rbt and m video, well, in ozone I can still order.

Of course Panasonic. There is nothing to think about)
Or something different. There are topics for choosing MB, read.

in 502 it attracts 3d heating, so the question is - does the baking on top come out with a crust or, as in cartoons without 3d, is it pale?
Well, is the 5-step manual mode a convenient thing?
lack of sensory modes - will you cook delicious porridge, pilaf?
sad of course the problem with the temperature sensor in 502
What about the bowl - are there compatible ones from other manufacturers? otherwise use only for cooking beets is not an option

My Brand is 2 or more years old and has never had any problems with the thermal sensor, maybe he was lucky. The manual mode is convenient, I use it for boiling ham. There is no crust, the pastries are pale, as in all the cartoons, the porridge is not bad, I never got a tasty pilaf in it ... I make pilaf in another cartoon, there is PLOV, and in this one there is porridge with meat. The bowl is specific, I did not find compatible with others. Now I bought another cartoon with a manual mode and that's it .. Brand is idle. I will sell.
Although, no, it produces very good yoghurt, sour cream and cottage cheese, it keeps the temperature well.

I'm tired of dancing with a tambourine around the Milk porridge mode !! I bought a slow cooker for the last action, for a month I have been trying to get a normal porridge - to no avail. In the morning I always cook the same porridge - wheat, from the "Narodnaya" cereal (for some reason, the husband and son like it), the ratio is 1: 5. Having received a multicooker in December, I cooked porridge for the first time on a delay in the Milk porridge mode - the porridge turned out to be normal, boiled down. And that is all!! The porridge has stopped working: in the morning I open the lid, and there milk and water floats, the porridge is undercooked. I tried the manual mode: stage 1 - 25 degrees for 6 hours, stage 2 - 95 g 40 min., 3rd floor. - 80 gr. another 40 minutes. The first time the porridge turned out, boiled. The next time, according to the instructions, I turned on the same settings for the manual mode, the result is that the porridge is undercooked, it floats in the water. A day later, I turned it off from the network (that is, reset the manual mode settings), re-programmed it, the result is that the porridge is undercooked !! What is the problem ??? Why does porridge turn out every other time, despite the fact that both cereal and milk are the same and even milk is always fresh? Mom has the same slow cooker, bought about 3 years ago - the same porridge is perfectly cooked.What other shamanic actions need to be performed to get the usual boiled porridge? To be honest, I am very disappointed in the multicooker. I already had 2 Brand's multi-cookers, I still use the pressure cooker, there are no problems, but what I got now is outright nonsense.

Good day.
Unfortunately, no one is immune from such situations, but we will make every effort to quickly eliminate the problems. In your case, the problem is most likely in the incorrect operation of the temperature control sensor. You need to contact the nearest authorized Brand service center for the wizard to diagnose the device, identify and eliminate the cause of the problem.
You can find the addresses and phone numbers of all authorized service centers at the office. website in the SUPPORT - SERVICE AND MAINTENANCE section

There is no service center in Petrozavodsk. Where should I go? The closest one is St. Petersburg, but the idea of ​​going to St. Petersburg to change the temperature sensor does not smile at me.