All questions about buying a Brand multicooker and accessories

Good day!
Question to Elena Br

I want my parents to buy a multicooker 502 as a gift. But I see from the reviews that the E3 error happens many times in the last delivery, almost regularly. Parents live from me very well. far, in Belarus, I will not be able to promptly receive and send them the necessary part, and even so that they can replace it there on their own.
how to be, there is a hope that in the next batch this defect will be eliminated? Or is there a representative office of your company in Minsk and it is better to buy directly from them in order to repair it there? At prices I see it is more expensive in internet stores.
Thank you!

Perhaps I'll order all the same 37501 while it is there, still dear, familiar
the question remains - registration on the forum does the brand give a discount?
and what will the company offer instead of the removed models? They promised an announcement in February, but I either look bad or there is no announcement yet?
Thank you!

Registration on the Brand forum, after you receive the "MEMBER" status, gives you the opportunity to order goods in the online store with a 5% discount. To replace the discontinued models 6050 and 37501, a new multicooker-pressure cooker 6051 (5 liters) comes, an agreement has almost been reached to launch a small 2-liter multicooker-pressure cooker into production. A new model of the pressure cooker is also being prepared for series production. And also a new model of a small multicooker is being developed!

Registration on the Brand forum, after you receive the "MEMBER" status, gives you the opportunity to order goods in the online store with a 5% discount. To replace the discontinued models 6050 and 37501, a new multicooker-pressure cooker 6051 (5 liters) comes, an agreement has almost been reached to launch a small 2-liter multicooker-pressure cooker into production. A new model of the pressure cooker is also being prepared for series production. And also a new model of a small multicooker is being developed!

very interesting, but I was not given any discount.

On our website you will find a detailed description in the relevant topic. Rules for obtaining a discount for forum participants: 🔗

[Аlenka_volga]

Аlenka_volga, look at the bottom of the page 🔗, there about statuses and discounts

I think everyone is already bursting with curiosity about the small pressure cooker.
Maybe show us at least roughly what it will be

Tell me, is there a silicone ring for the brand 6050 sold somewhere?

Genuine spare rings for 6050 will be on sale in the summer when accessories are shipped from China. We do not have information on the availability of rings at dealers.

Thank you! Will wait! I have been using the pressure cooker for six months and decided that I still need to have two rings, the porridge began to absorb the smells from the ring, although I wash it well.

[2 years]

Good day to you, bakers and multivars!
I would like to address a question to the representatives of the official website of the Brand company.
A week ago I "got sick" with the Brand 502 multicooker
But it turned out that our city of Tomsk, in terms of acquiring this model, is still a HOLE. , well, that is, only from Moscow. And even God is with her - the payment for delivery, but here it does not work out for me with the delivery of goods from the capital, just ridiculously. The last "record" - New Year's gifts for children (bought in December) came ... in May! Transport companies "forget" to send, and the Russian Post generally lost the parcel
So I started looking for options and found such a ... site? ..
Dear Brand representatives! Please help to make sure that the sellers of your multicooker are REALLY "Official representatives of the Brand manufacturer in Novosibirsk" and have the right to sell it. I am very confused about the "extended warranty period - 100% Guarantee for 2 years in authorized service centers. "On your site - only 1 year

[mother Niusia]

mother Niusia Russian post is a separate conversation, but transport companies are working fine. And most importantly, they have deadlines that they comply with and an invoice number by which you can track movements. Therefore, taking into account the fact that you still order from another city, I would rather buy directly from the brand.

[Nevushka]

Nevushka, thank you, I, in principle, agree with you, but ... I am a very active buyer of online stores and I have NEVER received goods from Moscow without "adventures". I'm just talking about transport companies. I live in the suburbs of Tomsk, local representatives of different shopping malls demand to pick up the goods from their office. But in the offices there are equally stupid employees: a year ago my package lay in the TK office for an extra three weeks, they did not answer the phone at all, and then they called themselves and started shouting: if you don’t pick up the package immediately, we will send it back! And I already went on vacation
And all this for SUCH money
But from Novosibirsk and Omsk, goods arrive quickly and without problems, they even deliver home.
Therefore, the question arose about the official representatives: if everything is in order with this, I will order in Novosibirsk.

[mother Niusia]

mother Niusia, strange, I once had the opportunity to send goods to Tomsk (albeit to Tomsk itself) from St. Petersburg PEC, everything was without problems.

Good afternoon, girls! I don’t know where to ask, sort of like on the topic ... I watched the add. bowl to 37501, for some reason they sell them in black, not gold, the coating is the same. I'm at a loss. What are these bowls? Should I buy or is it still not worth it?

Good afternoon, girls! I don’t know where to ask, sort of like on the topic ... I watched the add. bowl to 37501, for some reason they sell them in black, not gold, the coating is the same. I'm at a loss. What are these bowls? Should I buy or is it not worth it?

Absolutely identical bowls, only the color is different, but where are they sold?

[Tatoshenka]

Tatoshenka, just black, no more differences. As I understand it, the bowl for Panas is black with this coating, it will soon be a year old, and it looks like new

Absolutely identical bowls, only the color is different, but where are they sold?

In Internet shops, moreover, in many, I remember only Yulmart. But on the Phillips website there is a 5L saucepan with the same gold plating, but only for their cartoons, I also wonder if it fits?

[is she suitable]

But on the Phillips website there are 5L pots with the same gold plating, but only for their cartoon, it's also interesting is she suitable?

No, only native bowls are suitable.

No, only native bowls are suitable.

Phillips don't have the same cups, do they? Dimensions, shape are different, right?

Phillips don't have the same cups, do they? Dimensions, shape are different, right?

It’s strange, why then you haven’t bought all of them, but are waiting for your relatives?

It’s strange, why then you haven’t bought all of them, but are waiting for your relatives?

Because no one has compared Branda and Philipsa cups. No one had such an opportunity.
Although outwardly (I saw a bowl from a 6-liter Philips pressure cooker) they are very similar. But this is not enough for a purchase. You need to know for sure if all sizes match. And although the cost of the bowl (I just looked at Philips' website) is quite adequate, the delivery is not divine to all regions (to me, for example, almost like the cost of the bowl itself). Therefore, even the thought did not arise to buy a cup from Philips.

[2 years]

Good day to you, bakers and multivars!
I would like to address a question to the representatives of the official website of the Brand company.
A week ago I "got sick" with the Brand 502 multicooker
But it turned out that our city of Tomsk, in terms of acquiring this model, is still a HOLE. , well, that is, only from Moscow. And even God is with her - the payment for delivery, but here it does not work out for me with the delivery of goods from the capital, just ridiculously. The last "record" - New Year's gifts for children (bought in December) came ... in May! Transport companies "forget" to send, and the Russian Post generally lost the parcel
So I started looking for options and found such a ... site? ..
Dear Brand representatives! Please help to make sure that the sellers of your multicooker are REALLY "Official representatives of the Brand manufacturer in Novosibirsk" and have the right to sell it. I am very confused about the "extended warranty period - 100% Guarantee for 2 years in authorized service centers. "On your site - only 1 year

The company extended the warranty period to 2 years last year. But it is possible that there are still multicooker on sale and with a 1 year warranty. You can see the exact warranty period in the white-green warranty coupon. Our multicooker is sold not only by official dealers. You can see the list of major official dealers here: 🔗

In Internet shops, moreover, in many, I remember only Yulmart. But on the Phillips website there is a 5L saucepan with the same gold plating, but only for their cartoons, I also wonder if it fits?

Phillips is now produced where Brand 37501 was produced. It is quite possible that it will do (I personally did not compare saucepans).

And when will they tell us something about the little cartoon and the new little pressure cooker ??
June is approaching, and everyone is silent.

It’s strange, why then you haven’t bought all of them, but are waiting for your relatives?

I asked a question about the sizes of the Philips bowls, because I wonder if someone compared the Brand and Philips bowls (the plant is one). I see no reason for sarcasm

maybe on my list badly visible, but there is not a single mv phillips

If you didn’t shit them, how can you say so?

No, only native bowls are suitable.

This is not even claimed by Brand representatives.

Therefore, my question was quite logical.

No, only native bowls are suitable.

Hello Irina! I can disagree with you now with 100% certainty, yesterday my beauty arrived, and so, and I have a supra 4511, and so the cups they have are absolutely the same, only the supra is black, by weight: supra - 691g., Brand - 672gr. They fit perfectly, the lid closes, nothing interferes with anything anywhere, the edging-rounding is also the same. When I bought a supra, the seller advised me to buy a spare bowl right away, but from Redmond, they are also the same, but since the Redmond bowl is thin and light, I did not buy it. The bowl from the supra is very high quality, it is already 2 years old, nothing sticks and there are no scratches, although I use silicone spatulas.
And about Filip's bowl, I asked, since Phillips bought the brand, then the bowls can also be identical.

Since Phillips bought the brand, then the bowls can also be identical.

Philips bought out the POVOS factory where Brand made these multicooker. Yes, it also seems to me that some phillips multicooker / pressure cooker bowls can go to 37501 and 6050.

When choosing bowls, be sure to pay attention to the shape of the bottom of the bowl. For normal operation of the cooking modes, you need a tight fit of the bottom of the bowl to the heating element.

Hello Irina! I can disagree with you now with 100% certainty, yesterday my beauty arrived, and so, and I have a supra 4511, and so the cups they have are absolutely the same, only the supra is black, by weight: supra - 691g., Brand - 672gr. They fit perfectly, the lid closes, nothing interferes with anything anywhere, the edging-rounding is also the same.

Here is a photo of SUPRA MCS-4511 bowl

And my question is: will there still be a multicooker like the planned, but not happened, 501? Are there any plans? Or just a goal for pressure cookers?

Interestingly, not so long ago I noticed that the model 37503 is mentioned in the certificate for the bowls, probably, it should have come as a surprise, but it was never released

Tell me, are the lids for the bowls sold separately? With two freshly bought Cherries 37501 they were included, I liked it, but I don't know where and how much to look for

[Wasp]

Wasp, in an adjacent branch Elena replied that the covers are not sold separately due to their slightly larger diameter. They are included as a gift.

Good day (as well as evening, dinner, sleep, etc.). Interested in the heat resistance of the coating in "non-original bowls for Panasonic MV". As far as I understand, the same coating is used in multicooker 37501, where it can withstand + 180C perfectly. What is the maximum temperature at which the cover of the Panasonic 10 bowl will not peel off and retain its non-stick properties? It is roughly planned to heat it up to + 250C (maximum), that is, to use it in an airfryer and electric oven.

And another question about the heat resistance of the ceramic coating in MB 37300, how many degrees can you heat?

Good day (as well as evening, dinner, sleep, etc.). Interested in the heat resistance of the coating in "non-original bowls for Panasonic MV". As far as I understand, the same coating is used in multicooker 37501, where it can withstand + 180C perfectly. What is the maximum temperature at which the cover of the Panasonic 10 bowl will not peel off and retain its non-stick properties? It is roughly planned to heat it up to + 250C (maximum), that is, to use it in an airfryer and electric oven.

And another question about the heat resistance of the ceramic coating in MB 37300, how many degrees can you heat?

It is not recommended to use Brand multicooker bowls in the oven and airfryer.

I have a Brand's bowl for the 10th Panas, it's standing idle ... I really want to bake buns in it, the coating is good

even in special baking dishes with a non-stick coating, the maximum allowed temperature is 230-240C. So to heat the bowl to 250 is definitely too much (IMHO)

I have a Brand's bowl for the 10th Panas, it's standing idle ... I really want to bake buns in it, the coating is good

Most likely, the bowl will very quickly lose its non-stick properties due to the fact that it overheats. And at 200C - 250C it will overheat very quickly! Are such sacrifices necessary? Not recommended.

Denis (BR), is it possible to buy a spare plate for the 502 MB cover?

A removable plate with a silicone ring can be ordered from our online store, only now they are not available.
🔗
Are you just planning to buy a replacement ring, or are you having problems with the current one?

Denis, is the removable plate for 37502 suitable for 502? I just want a spare to cook with spices. And the silicone ring absorbs odors.

Of course it does! The body and accessories in these multicooker are the same!

Denis BR 6051 hanging basket can be used?

Denis BR 6051 hanging basket can be used?

Watching how the basket is fixed! When closing the lid, the silicone ring is flush with the top edge of the bowl, and the lid of the pressure cooker still needs to be screwed on. This can only be understood by practical experiment. Let's say in a 6050 pressure cooker, one girl was able to cook with the overhead steamer. But, as a rule, only stand steamers are used in pressure cookers.

Hello!
Recently I "lick my lips" at the multicooker 37501. Can I still buy it from you?
And does your company in Belarus have an official service so that, "if suddenly", be sure of warranty repairs and the availability of spare parts?

Dear representatives of the Brand, please tell us if the company plans to produce multicooker or pressure cooker with non-ceramic bowls? Or will the bowls on ALL manufactured mv and sv be only ceramic?
Thank you.

Irina! What about online stores? Novorossiysk is Russia, so there should be.

Somehow I don't trust our online stores, and the overpayment turns out to be big.

Dear representatives of the Brand, please tell us if the company plans to produce multicooker or pressure cooker with non-ceramic bowls? Or will the bowls on ALL manufactured mv and sv be only ceramic?
Thank you.

What's wrong with ceramic bowls? I would like to know, because I still have a choice.

Somehow I don't trust our online stores, and the overpayment turns out to be big.

Many people now buy from us through online stores, it turns out cheaper than buying in a store. If only delivery to you is expensive.

What's wrong with ceramic bowls? I would like to know, because I still have a choice.

I did not write that they are bad, I only asked if there would be a choice.
I like both. My Panasonic has beautiful non-stick bowls, ceramics in 502, but I recently use it. I can’t say anything bad, I hope and I don’t want to

[RepeShock]

Many people now buy from us through online stores, it turns out cheaper than buying in a store. If only delivery to you is expensive.

How much I looked, in online stores the price without delivery is about 1-2 thousand higher. If you know a normal store, please give a link.

RepeShock, thanks for the answer, I want to know more opinions, because it is difficult to make a choice with such a variety.