Technical assistance and spare parts for multicooker Panasonic

Faced the problem of being able to thoroughly wash the multicooker lid.
Once I read on the forum that you can remove the cover
Who tried it, share your experience

And if it's not a secret - how did it get dirty? I only have condensation on the lid, but it flows down where it needs to be ...
True, I didn't cook anything fishy, ​​because I'm afraid that the gum will smell like fish

And if it's not a secret - how did it get dirty? I only have condensation on the lid, but it flows down where it needs to be ...
True, I didn't cook anything fishy, ​​because I'm afraid that the gum will smell like fish

Sometimes it gets dirty. Porridge, for example, or after stewing with a lot of spices. Paprika, turmeric, and mixtures with them are very strongly colored.
And after the fish, everything is perfectly washed, as Andreevna advised, with a couple of lemon + wipe it with a clean towel. Salmon and trout are baked by me in a cartoon regularly. There is no smell.

Sometimes it gets dirty. Porridge, for example, or after stewing with a lot of spices. Paprika, turmeric, and mixtures with them are very strongly colored.

So after all, products cannot be imposed more than the maximum. And the "maximum" there is quite far from the edge .. I can't imagine how everything should boil there to splatter the lid.

For example, the boiled pork is browned, and in 40 minutes this piece of meat sprinkles the lid absolutely uncontrollably, the lasagna, which rises 4-5 cm from the bottom, manages to cover both the lid and the gum with a thin oily layer. Wipe with a rag is an understandable thing, but the result is not satisfactory - the space directly hidden by the gasket is very narrow and deep enough and you cannot wipe it clean with a rag. In addition, my absence from home for some time and the not entirely careful handling of the multicooker by those who stayed at home led to the "chronization" of pollution and the experiment just carried out with water, lemon and steaming did not give any results, although the smell is really practically disappeared ...

[Honda]

So after all, products cannot be imposed more than the maximum. And the "maximum" there is quite far from the edge .. I can't imagine how everything should boil there to splatter the lid.

And no one is above the maximum and does not impose, just such "active" products and combine modes.
Honda

In addition, my absence from home for some time and the not entirely careful handling of the multicooker by those who stayed at home led to the "chronization" of pollution.

One thing remains - to teach all users to wipe the cartoon thoroughly after each use. Although from my own experience I know that it is practically impossible to accustom

The cover cannot be removed, a spiral runs along its entire surface, or
heating, or a temperature sensor with permanent connections ...

About the new valve - nothing gets clogged. I have both. Light coating, yes, it was scratched right away. The dark is still as good as new. I have been using the new one for about a month.

And on which programs can you open the lid? And won't it hurt the dish or the cartoon? Or do you need to completely stop the program, open it, and then turn it on again?

It is not recommended to open the lid, according to the instructions, otherwise the device "may not work correctly." But I open it on all programs, though on the automatic ones less boldly than on the others.

It is not recommended to open the lid on the programs located on the left. The program may get lost. But on those on the right, feel free to open or you may not close at all.

I didn't understand: how will the cake be baked if I don't close the lid? Forgive the hard-to-find

When baking a cupcake, you can open it, but is it necessary? The dough may settle. But this mode is used not only for baking. For example, you can fry a dressing for soup, then open it boldly. There is only one limitation with the lid - it is undesirable to open the lid on the programs that are located on the left. They are automatic, the cooking time may get lost. In those programs on the right you set the cooking time yourself, therefore the lid can be opened.

Today I cooked potatoes in pilaf mode, the cartoon was heated for 30 minutes, then I turned it off. Now, even in the off state, the display has an irregular shape of black stripes, similar to shavings or sawdust. Turned on, turned off, she obeys, it seems, she has not tried cooking yet. This garbage does not disappear from the display. And the numbers are also there, displayed correctly. In such fear I am, hands are shaking, my heart sank into my heels!
What to do? I took the cartoon in Khabarovsk, it's far away (service). You can, of course, for money with us here, but they have just started to be sold in the city, and the masters probably have not seen them in the eyes ...
It is clear that the displays have deteriorated, as it used to be in old calculators and in children's games ...

Yeah ... Something Panasonic has become a hack. It does not bake, then it turns off, now there are problems with the display. It is necessary to start a separate Temko "Malfunction of the multicooker" and collect statistics. Those who cannot buy it may stop getting upset.

I just checked how she steamed, everything works, the numbers switch, she turned off when necessary, but the "sawdust" did not disappear. Moreover, the numbers in the lower layer of the display are visible, and sawdust in the upper layer. The numbers are gray, and the sawdust looks blacker. There are photos, but I: red: I still don't know how to insert them into messages.
In all this situation, the good news is that I have 2 multi ... (the second is working so far).
There is already a version that this one layer in the display "burned out" and it will have to be completely changed over time (I wonder how expensive it is?).
Maybe there are still versions? Let it work longer with sawdust, I can put up with this, I don't want to carry it for repairs for my money, although it is under warranty ...: '(There was no lightning or power surges, everything appeared off ... brew coffee in the kitchen and noticed ...

And yet, I didn’t hit it (I still don’t let anyone near it, no one even opens the lid without my permission), didn’t spill water in it ... I haven’t even peeled off the film from the display itself ...

It is necessary to start a separate Temko "Malfunction of the multicooker" and collect statistics. Those who cannot buy it may stop getting upset.

With both hands for! This is me about Temko ... Let's create, maybe I will finally really stop getting upset!

I’m not such a travel guide, I read, read how to insert a photo, changed the file name to English, then I entered the radical, inserted the photo there, and then I don’t know where and what. In frustrated feelings, I do not think well. I do not know how to insert a photo. I managed to hang a photo only on the Good Cook in the intimate conversations of cartoons in the 14th part, I'm a shrimp there. If anyone wants to, look at this horror .... Or don't look better ... Take care of your health.

You see, my computer was empty, I myself did not see this photo, it was generally empty and everything in a red square was circled, and I didn’t know that it was going to go after all, this is a photo. It is small, of course, the photographs on the cookie turned out to be larger than here. Reduced. dimensions with trembling hands ... It didn't work out very well, but the meaning is clear, I think ...

Everything is still, while it is working, nothing new has appeared on the display yet ... Options are being discussed for putting the multi in the Khabarovsk store (NK) for examination, in my opinion the Khabarovsk cartoon cannot be handed over to the local service under warranty. You can take it to Khabarovsk, but then they will not give an answer right away ...

[musyanya]

musyanya, turn off the stove and forget about it for a day, let all the static be reset, then you will decide what is wrong with it.

If I understood correctly, black dots are visible even when turned off. If yes, then try to remove the film or, as it were, slightly press down in this place. Directly in front of the screen itself is soft plastic, maybe it just stuck to the display?

lin, cartoon is still under warranty, I will not risk it. Moreover, I am sure that it is deeper than you say. The photo is not very high quality, you can see live how deep it is.
Pakat, I wanted to cook in it today, I didn't, I saw your message. Let's wait a day. Although in the morning everything is the same as before, the ones that were, and are, new sawdust did not appear ...

Options are being discussed for putting the multi in the Khabarovsk store (NK) for examination, in my opinion the Khabarovsk cartoon cannot be handed over to the local service under warranty. You can take it to Khabarovsk, but then they will not give an answer right away ...

Musyanya, I think you can take it to the official service in any city. Maybe in your city or in some neighboring city there is a Panasonic service. Search.

Pogremushka, somehow got through to the local service, they said that it was impossible to return it here under the guarantee. There is definitely a Panasonic service, but contact Khabarovsk ...
My husband saw me at lunchtime (I probably look so bad now), said that he would either take this cartoon to Khabarovsk to take it to the store (and service), or buy me a new cartoon there. There are not 7 thousand, but 4-4.5 thousand. Both old multi's have already paid off long ago. I took one especially for the child, he is too picky in food, he preferred only high-quality industrial cereals, and they are very expensive. I calculated that in 7-8 months if you cook only porridge, a cartoon will pay off. And so it happened. The child liked the cereals in the multi, moreover, he started eating other dishes from the multi. The second cartoon paid off with baked goods and meat dishes. The cakes in the shops are very expensive and not tasty - this is the main thing. In addition, it should be noted that I, too, have been too picky about food since childhood (this is a disadvantage), and multi dishes are definitely for me without hesitation. To all this, you should add simple everyday dishes from the multi, and then you realize that there is no multi price. Wonderful-pot-lifesaver. If I had money, I would have bought the third cartoon today (7 thousand and only saw in one department in our city). I assumed the service life for my cartoons was in the region of 2 years, pots usually wear out faster. And here the pan is intact, the brains too, and the third eye (display) is clogged .... I shared my thoughts with those who think that they do not need a cartoon, especially if it is difficult to buy .... Everything breaks, even spaceships, and they certainly weren't assembled by the Chinese ... I just had no luck. For others (most), everything works. So it's worth the risk and buy (who doesn't) ...

[musyanya]

musyanya, and if you just call this service center in Khabarovsk and ask for advice? Maybe this will not affect the operation of the saucepan, but just a defect in the display?

It is very strange that the official service does not accept products of its own production. I heard that Bosch equipment, for example, can be serviced in any city. So where are the buyer's rights and common sense?

[Musyanya]

Musyanya, I called our service, especially since I took a spare saucepan there on Saturday. The master said that this is your display defect and should not affect the operation of the multicooker itself.

Lenusya and Pogremushka thanks for the message !!! Your support is very important to me !!!! I went to my uncle's workshop, he used to be the owner of one of two legal workshops in Tynda, and now he has moved to Blagoveshchensk and is working in the workshop again. He said it was mechanical damage to the display. And it is not connected with a power outage and lightning and so on. According to him, the disease will not progress, and these sawdust will remain forever. I told him that I didn’t hit her, that no one besides me was touching her, and about the unsticked film from the display.Even if I'm right, it may not be possible to prove that this is a warranty case, especially since it works. They will say that they hit and that's it, although it is not so. You can wait a little longer, see how it works, the guarantee is until March. If I hit her, I would be calmer that the sawdust is from the blow and that it will not happen again. And since it did NOT HIT, it appeared in the off state, then sooner or later a new batch of sawdust may appear. Wait and see. If this does not intensify, then I will not worry. I need it for cooking, not for beholding….
(Maybe this is a display defect that did not come to light immediately, but during operation?) I am not to blame, he himself !!!!

cooked rice porridge + 2 hours of heating - sawdust began to disappear, I could not believe my eyes! There are fewer of them!
I don't know what to expect now ...

Musyan, someone here suggested that the cause of the sawdust was the adhering gel under the top plastic. Maybe this is your case? In any case, we wish your assistant to recover!

Girls, this is definitely not a gel under the plastic, it can be clearly seen live, especially when viewed from the side. Today I will torment her as much as possible - I set the extinguishing for 7 hours. Multi-brains are working as they should, 3 hours have already passed, yesterday's sawdust is in place, no shifts. The impression is created that it will work normally until the pan is completely worn out ... She told her husband that the cartoon needs to be changed in 2 years due to the wear of the pan. Maybe someone's pots have lived longer (only if they were used every day, and not gathering dust in the closet - these do not count)?

... She told her husband that the cartoon needs to be changed in 2 years due to the wear of the pan. Maybe someone's pots have lived longer (only if they were used every day, and not gathering dust in the closet - these do not count)?

I think that under the wear of the pan, this is exactly what they meant - the wear of the pan itself. But there is nothing to worry about - spare pots are on sale. I already bought myself one. But the electrical part is designed for a longer service life. Usually this period is 5-7 years.

In our region, the delivery of a new saucepan through the service, I think, will be very expensive ... I remember that they considered how much a cartoon costs, if you order through an eplaza, it turned out something about 8.5 thousand, if the saucepan is 1.5 thousand + delivery (?) = almost the cost of a new multi in Khabarovsk. My friend bought a cartoon there for 3999 rubles.

In our region, the delivery of a new pan through the service, I think, will be very expensive ...

I understand it. I just wanted to focus on the fact that the electrical part
designed for a longer service life than a saucepan. How much it costs and who is profitable to buy, just a separate saucepan or a cartoon in the collection is another question.

today there are even less sawdust ...

It is strange, although you say that you do not allow anyone to approach the cartoon, but it VERY looks like the little screen was pressed hard and now it is gradually straightening back and the sawdust disappears. The bastard was joking at all.

Ur-ra! It seems that I will have a new multi saucepan today! "It seems" because I am afraid to jinx it, although now it is hardly possible: the daughter is going home and carrying a new saucepan. Actually, the old one with a terribly shabby bottom suits me - but it is no longer suitable for baking. My husband was terribly surprised to learn that I was going to use both saucepans, but I CANNOT throw out the old one yet. Probably, in a past life I was a toad ...

I have been using it for almost a year, no abrasions, the whole coating is like new ... and I bake and cook in it every day ...
The valve has never clogged ... gently BJ my cartoon ...

[HOW DID YOU GET IT?]

I have been using it for almost a year, no abrasions, the whole coating is like new ... and I bake and cook in it every day ...

HOW DID YOU GET IT? I kind of tried so hard to handle her ... That's why I'm asking, so as not to ruin the second.

I raised this question as soon as I bought it, in my opinion on Good Cook Lola asked. I didn’t wait for an answer, but that’s not the point.I don't believe those who write that they have a perfect bottom. I'm not a provocateur, but it just can't be. Yes, there may be not deep abrasions, maybe a person does not catch them, but their complete absence is excluded. The first dish that I cooked in the cartoon was rice porridge. After washing the saucepan, I saw slight scratches. It would seem - porridge! I have been using the pan for more than a year - there are 3-4 lumpy shells and a sea of ​​scratches. Nothing sticks, easy to clean, mmm. I bought 2 cartoons, a spare pot, and even a broken valve and replaced it, having bought it at a service for a penny.

We had an accident, there was no internet for 2 days. I want to say that every day the number and size of dots on the display decreases, there are pictures, I will not hang up and everything is clear. If they disappear altogether, I will be glad. If something remains, I will take a photo with the residual symptoms of the display disease and show it to everyone. They begin to disappear with prolonged multi-work.

[musyanya]

musyanya, for some reason the thought came to mind that liquid got into the screen. And now, when it warms up well during long work, the traces dry out.

My husband had a watch with an LCD display - and so the screen in the heat - "dripped", that is, black dots gathered at the bottom of the screen, as they cool down - everything is fine, they work, the time is shown ... These are the wonders of electronics

In any case, good luck to you! I think that everything will be alright

Mams, then it's condensation. Because outside there is a film, inside there, too, you cannot pour water into the gap, it was necessary to soak it completely in the sink ...
5 more small dots disappeared. Remained 4 "large" 2mm and 5 1mm (yesterday there were 4 and 10 the same sizes). The cartoon is clearly recovering, contrary to the doctors' predictions ...

today 4 x 1mm and 2 x 0.5mm ... A couple more days and everything will disappear? !!!!!

There are 3 points left and at the bottom of the display the unevenness is as if everything had fallen there, the "glass" is down. On the second cartoon, there is no such unevenness of the display. Both work fine, as soon as the dots disappear I'll write. A strange illness and an even stranger recovery. I would have brought it to the service, and the points would have disappeared by themselves, and the money for repairs would have ripped me off ...

the lid is heated by steam, hot air.

no, it just heats up by itself, you can try to turn on the baking yourself and put your hand to the open lid. You will feel heating in 15 seconds.

These points have decreased in size, but there is still a "unevenness" at the bottom - it is not going to disappear. Nevertheless, everything works as it should - no complaints. Let's live on ...

New sawdust has recently appeared on the top of the display, rather large, placed horizontally, although the numbers are still distinguishable, no problems arise ... Otherwise, everything works well.