Multicooker Brand 37502

That's right, Darling.
This mode was tested for its intended purpose, that is, the dough was baked and the manufacturers reduced the condensate as much as possible due to the upper heating element. There were many comments from users about the ingress of condensate on baked goods and manufacturers, at our request, eliminated this point in this mode.
Look carefully what in your multicooker prevents condensation from falling into the drip collector along special grooves.

My husband and I bought this multicooker yesterday. Elena Br the only question is, when will this pungent smell be removed from this model of a multicooker, after all, they did not start producing it yesterday, and the smell, like the first parties had, and remained with the latter. Apparently everything that you write here is a play on words and this model does not have any shift for the better. Thanks to you and the local flattering reviews, we bought a device that we will probably never even use, because this smell is incompatible with cooking.

Hello. We bought our 37502 less than a month ago. The smell was at first very unpleasant, but after boiling about a liter of water, it almost disappeared, and now everything is fine. True, there remains a little smell from the previous preparation, but this does not affect the quality of the dish in any way.

Elena Br, thank you very much for not disregarding my problem. I want to clarify - do I need to call in advance before my arrival or can I come like this? It's just a long way for me to go and I'll take her by public transport. I hope that everything will end well and my cartoon will only make me happy

[Elena Sm]

Dear Elena Br, will you tell me why in this multicooker, after cooking a particular dish, condensate practically does not fall into the container intended for this, but remains inside the O-ring.

Elena Sm... The condensate container is made for reinsurance. If there is condensation HIGHLY a lot, so that the water does not rise above the level of the sides and does not pour into the interior, where the heating element is located. I have never heard of such a case. I will say more. I have had such a model at home for 3 years. I have never seen water in this container, at least once. I even joked at the factory that they are wasting the transfer of plastic to this container.

It is a completely natural process that condensation flows from the cover into the O-ring. We considered the option of making a hole in this ring so that condensation flows out of it. But the engineers said that this should not be done, since steam will come from there during cooking.

I have been reading reviews for a long time and was going to buy already 502 multicooker. And now at a loss. The multicooker after the improvement, it seems, has become, if not worse, then certainly not better. We wanted to buy it as a gift, but if there’s a nasty smell and everything that the old women will do with her, I’ll never know. They certainly won't go from Volokolamsk for testing.

[Once again I want to appeal to those who encountered this problem!]

Smell, smell, smell ... Dear Friends!
The text is a little long, but relevant

Brand is following this issue very closely. Many tests have been carried out, many hours have been spent discussing this issue with the SUPOR factory. The strangest thing about this situation is that we could not really provide the plant with ANY sample that would actually exude a strong odor for a long time. All managers of the company were instructed to get a smelly sample at the first complaint. But as soon as we begin to agree on the issue of transferring the sample, people either say that everything has passed, or they simply do not get in touch.

Once again I want to appeal to those who encountered this problem! PLEASE don’t be lost! Come, let's see your copy. We will receive a sample for presentation to the factory, you will have the opportunity to choose a new multicooker, the smell of which you will like. If you are not from Moscow, we are ready to pay all transportation costs, send us a problem multicooker!

Now on dry facts
1. The multicooker uses high quality plastic. It has no odor, except for the factory and packaging, which disappears after one day in the open state.
2. The wires do not smell or burn. The multicooker has a well thought out design and the wires are completely safe.
3. The ceramic bowl does not smell. The smell can only be transport. Since during transportation, the accessories are in the packaging polyethylene in the bowl, the smell of which can smell the bowl for the first time.

The smell comes only from the heating element. Unlike 90% of multicooker on the market, Brand 37502 has a non-stick heating element coating. The production technology was changed several times, but this problem could not be completely eliminated. But there are positive results. We surveyed most of our retail customers who purchased a multicooker from the last purchase. The percentage of odor complaints dropped dramatically, and 99% of those who noticed the odor on first use said that when they used it again, the odor was gone.

At the end of my boring text, I want to say the following. Now the 5th generation of this model is in production. Its name will be Brand 502. In this model, it was decided to make the coating of the heating element CERAMIC. The factory assures us that this will 100% solve the odor issue.

Vadim, thank you very much for the comprehensive explanation. Well, we will wait for Brand 502. This is for ourselves, but as a gift you will have to look for something else. I don't want to miss.

Vadim, thank you very much for the comprehensive explanation. Well, we will wait for Brand 502. This is for ourselves, but as a gift you will have to look for something else. I don't want to miss.

Natalya, I see you are from Moscow, why don't you come to the firm and see for yourself whether there is a smell or not, because you have every right to do so? The girls in the company are very friendly, they will turn on the multicooker, I will show how it works ... and you yourself will see if there is a smell or not ...

Natalya, I see you are from Moscow, why don't you come to the firm and see for yourself whether there is a smell or not, because you have every right to do so? The girls in the company are very friendly, they will turn on the multicooker, I will show how it works ... and you yourself will see if there is a smell or not ...

I, too, do not have a passing light on the subway, I live in Konkovo. I try to buy everything online.

I, too, do not have a passing light on the subway, I live in Konkovo. I try to buy everything online.

Even via the Internet - you need to check everything (with a courier), if something confuses you can always refuse ...
the slow cooker is very worthy, I have the first and fourth generations and there was no smell in more than one !!!! Now I say thank you to my husband for persuading me to buy

Even via the Internet - you need to check everything (with a courier), if something confuses you can always refuse ...
the slow cooker is very worthy, I have the first and fourth generations and there was no smell in more than one !!!! Now I say thank you to my husband for persuading me to buy

And with a courier, can you turn it on without food?

Even necessary!

Even necessary!

That is, if there is a smell, will it appear in an empty cartoon? But you have to keep it on for a while for the smell to appear. Nothing in it will spoil in an empty one? And they also say that at first there will be a smell, and then it will either go away or not. How do I know this?

I meant to turn on and check that the multicooker is working. Just in case! Switch the modes, turn on the Baking mode and as soon as you feel with your hand that the saucepan is starting to become warm, turn it off immediately.

This is how I checked the multicooker that I bought.

And at the expense of the smell I can not say anything. Mine did not smell ... For the vast majority, the smell disappears after a few days at all ...

I meant to turn on and check that the multicooker is working. Just in case! Switch the modes, turn on the Baking mode and as soon as you feel with your hand that the saucepan is starting to become warm, turn it off immediately.

This is how I checked the multicooker that I bought.

And at the expense of the smell I can not say anything. Mine did not smell ... For the vast majority, the smell disappears after a few days at all ...

Just turning it on is understandable, I also check everything. And I care if this multicooker will smell and how long it will last.

[SVP]

Bigger and better than SVP I can't tell you anything about the smell ...

[SVP]

Bigger and better than SVP I can't tell you anything about the smell ...

So he answered honestly about all the problems with this slow cooker. There is no certainty that everything will be okay. If I bought myself, it’s okay, but this is still a gift.

[will smell]

Yesterday they cooked steamed trout, and since there were a lot of people willing to eat it, they cooked simultaneously in 2 multicooker (one of them is Brand, the second is Vikentiy) and in the electric cooker Mulineksovskaya. So a double boiler, after washing and spending the night on the balcony, a day later, smells much stronger than both multicooker.
So the electric cooker will smell for a while by what was cooked in it. Like the silicone molds in which meat, fish, poultry, mushrooms ... in ovens and microwaves are baked and baked, they smell for several days, as if they were not thoroughly soaked in water and washed.
But purely technical odors that appear during several preparation of dishes - yes, a problem that needs to be addressed to the manufacturer.

Elena Br, thank you very much for not disregarding my problem. I want to clarify - do I need to call in advance before my arrival or can I come like this? It's just a long way for me to go and I'll take her by public transport. I hope that everything will end well and my cartoon will only make me happy

The office is open from Monday to Friday until 20:00, on Saturday until 18:00. But I recommend that you arrive on weekdays before 17:00 to solve the problem with you. It is not necessary to call before arrival.

You will be able to choose a new multicooker that you like the smell of.

: lol: Imagine the process of choosing a multicooker that meets this requirement

For me, it is very desirable to be able to turn off the heating when installing the program, it is very convenient when you need to cook something in advance, do not watch in order to turn off the heating, will it be in the new 502 model? And what will be the maximum cooking temperature in it, all the same, it seems to me 130 degrees is not enough, especially for frying, or the ceramic coating will not withstand high temperatures? The updated model with manual mode will be superb, but as I understand it, the terms are shifted to January, February already? I'm afraid I won't endure that much.

Everything is correct. In the multicooker Brand 502, it will be possible to turn off the automatic function "Heating" after the cooking modes have been working.
The maximum allowable temperature in this model is 130 degrees. And the point here is not in the coating of the bowl, but in the heat resistance of the multicooker body.

The maximum allowable temperature in this model is 130 degrees. And the point here is not in the coating of the bowl, but in the heat resistance of the multicooker body.

And in 501 it will remain 180^aboutFROM?
And "Frying", it turns out, will also be at 130^aboutFROM? It will not differ much from "Baking" This is approximately equivalent to the 501 "Fry-Vegetables" mode

Scheherazade, why put up with it? Buy some cartoon, and then buy this one too. Look, none of those who bought multicooker can do with one.

Hello everyone!
I have 37501, my girlfriend, looking at my mule, wanted the same (her husband somehow sluggishly supported her),
while they were gathering their strength (since the beginning of summer), one evening, about a week ago, she said that they had finally already ordered the cartoon,
though they ordered a slightly different one, 37502. I reassured her by saying that she was no worse than mine and that she was happy
I forgot to warn you about the smell test! for tomorrow, at work, I was jerking all over trying to get through to her,
and in the evening she, happy and contented, said that there was no smell and had already prepared several dishes in the cartoon!
for this week her husband appreciated the purchase, and now he also believes that it was not in vain that he fulfilled his wife's whim

and now I can't wait for the new 502 to arrive!
I just read that I still have to wait three months !!!
I thought even before the new year to pamper myself with a new assistant

Yes, Rita, she could not stand it anymore, bought the brand 37502 in the refrigerator. RU. And then I read the forum for a month already my head is swollen. I was very worried about the smell, because of this I did not dare. The cartoon that is not turned on is clean, it smelled absolutely nothing, but the way the heating element turns on smells like a chemical plant, but the smell is unpleasant. I washed everything, boiled it with a lemon. Tomorrow I will cook, I hope there will be no smell, I will unsubscribe

Yesterday put milk porridge for the night with a delay. The result was milk porridge with the smell of plastic, the porridge had to be thrown out. It says when this smell will disappear. The following conclusion suggests itself that the material from which the multicooker is made is not intended for food products. I just want to take this multivarka for inspection to Rospotrebnadzor.
And even for a better idea of ​​what Brand is. The other day I decided to leave a review about Brand 37502 on their official Brand website. rf, as a result, the review was not posted on the site, this firm does not like the truth or knows and is silent. Draw your own conclusions.

: lol: Imagine the process of choosing a multicooker that meets this requirement

You can recognize her by her swelling

This is what surprises me. Here, right on one page, there are reviews about the absence of smell and its presence. How come?

[SVP]

We have a paradoxical situation: new users of the Brand 37502 multicooker are registering on the forum, who write about their problems with the smell very emotionally. And then ... then the situation that I described develops. SVP:

Smell, smell, smell ... Dear Friends!
The text is a little long, but relevant

Brand is following this issue very closely. Many tests have been carried out, many hours have been spent discussing this issue with the SUPOR factory. The strangest thing about this situation is that we could not really provide the plant with ANY sample that would actually exude a strong odor for a long time. All managers of the company were instructed to get a smelly sample at the first complaint. But as soon as we begin to agree on the issue of transferring the sample, people either say that everything has passed, or they simply do not get in touch.

Once again I want to appeal to those who encountered this problem! PLEASE don’t be lost! Come, let's see your copy. We will receive a sample for presentation to the factory, you will have the opportunity to choose a new multicooker, the smell of which you will like. If you are not from Moscow, we are ready to pay all transportation costs, send us a problem multicooker!

Users who have encountered the problem of odor, please respond to the offer from Brand !!!

I read the reviews on the official website, almost everyone complains about the smell, but then it goes away. And here, someone passes, someone does not, and some have no smell at all.

This is what surprises me. Here, right on one page, there are reviews about the absence of smell and its presence. How come?

This also surprises me.I want to draw your attention to the fact that on many Internet sites where there are reviews about Brand 37502 multicooker there is a very huge number of identical reviews (in text to text as if it was learned by heart). Apparently, the employees of this company work well for advertising, even there is no time to change the text, and how well they attack really the owners of the multicooker who have faced its shortcomings who have written about it on the internet. I think the same is happening here.

I read the reviews on the official website, almost everyone complains about the smell, but then it goes away. And here, someone passes, someone does not, and some have no smell at all.

And I got the opinion that it is the employees of the company themselves who from time to time put in short reviews so that the visitors of their site do not get the impression that no one buys their products, but at the same time they do not forget about self-promotion (that they say everything is fine with their multicooker) ... In general, a divorce of pure water.

[Elena Sm]

And I have the impression that some users register on HP only to write only negative reviews ...
Why you Elena Sm, do not write negative reviews on the Brand website. rf?
And why don't you accept the offer from Brand representatives ??? You do not react at all to messages addressed to you! It is believed that or it smells nothing or has nothing to smell at all!
PS I am not an employee of Brand and I only dream of Brand ...
Moderator, don't send to the bathhouse! I just couldn't stand it!

Elena Sm, you are offered to change the multicooker. Change. Choose yourself odorless. Or do you have nothing to change?

[Elena Sm]

And I have the impression that some users register on HP only to write only negative reviews ...
Why you Elena Sm, do not write negative reviews on the Brand website. rf?
And why don't you accept the offer from Brand representatives ??? You do not react at all to messages addressed to you! It is believed that or it smells nothing or has nothing to smell at all!
PS I am not an employee of Brand and I only dream of Brand ...
Moderator, don't send to the bathhouse! I just couldn't stand it!

If you were attentive, then you may have noticed that I wrote above that I wrote a review on the multicooker I bought on the official website, only they do not miss negative reviews about their technique. Just once again I tried to get rid of the smell in the cartoon in the mode of steaming and boiling water with lemon juice, the result of the smell remained.
I got a slow cooker only this week, as well as an offer to exchange for another, and I am writing only what it really is. And unlike you, who only dreams of this miracle, I am the owner of this miracle and have every right to write reviews about it, unlike you.

Elena Sm, you are offered to change the multicooker. Change. Choose yourself odorless. Or do you have nothing to change?

I would be glad if I live not in Moscow and not in the Moscow region.

[Elena Sm]

Elena Sm they offer you
P. s. read carefully everything Your messages!

And you yourself trust the postage of such an expensive and, moreover, electronic technology. Will the parcel arrive to the recipient with some other new fur? defects that are not suitable for warranty repair and will it come to general. And where I wrote about the reviews on the off-site is on page 116.

My report. Today, as I hoped, the smell has disappeared !!!. Milk rice porridge, cooked in the morning, smelled of nothing but porridge, cooked without delay. I cooked a charlotte on baking, it turned out delicious, though it didn't rise, but I think it's my fault, I didn't put in the baking powder and didn't beat the eggs properly, I wanted to check whether it was hot or not. popped out the cake easily. By the way, there was no condensation on the baked goods at all! it pleases, the top is baked, not ruddy of course, but such a nice color, otherwise I don't like to bother turning it over. There is a little heat in one place, but not critical, I think if you reduce the time a little, it will not be noticeable at all.I did not notice any smell of cooked food from the silicone seal, although I have not cooked a strong smell yet. Yes, after baking, the program only switched to heating, squeaked and e3 appeared on the screen. the cancel button did not change anything, I disconnected it from the network and the cartoon worked as it should, I don't know what it was.

Good day .
I have been reading all the reviews for a long time, my patience has run out. Recently purchased MB 37502. There are no problems. When you first turned on there was a burning smell, but not critical. He is no longer there. No boiling with lemon - why. I just washed it before the first use and that's it. And the smell of cooked food from the pads is a trifle. Even an ordinary frying pan smells if you sniff it. In my Panasonic, the ring on the lid also smells like borscht, so what? Why does no one fight with a complaint about the smell of borscht to the manufacturers of the Panasonic company? Yes, because they do not directly communicate with consumers, among other things, like many other companies. There is no one to present the problem. And here everything is nearby, ready to help, it's still bad. By the way, I received my MV from the "Brand" company by mail - everything is fine (this is for those who do not trust the Mail). It seems that many people are making a problem out of the blue.

It seems that many people are making a problem out of the blue.

And what is interesting ... This appeared only now, a year after the start of sales of the 37501 and the new 37502. Prior to that, the reviews were mostly positive. What happened after this year?

PS: At the same time, I do not in any way omit the possibility of really presence in some specimens of the smell (I remember, one of the girls ... Lyalya Toy, if I’m not mistaken, also spoke about the smell. But I don’t know how the story ended It seems like there was a conversation about replacing something there)

PS: At the same time, I do not in any way omit the possibility of really presence in some specimens of the smell (I remember, one of the girls ... Lyalya Toy, if I’m not mistaken, also spoke about the smell. But I don’t know how the story ended It seems like there was a conversation about replacing something there)

Yes, indeed, there was a conversation about replacing "something there", or rather a heating element.
Until I received no ne which needs to be replaced, no video instruction, which they promised to remove.
I hope that they will send all this to me before I dare to throw away the multicooker that takes up space.

And you yourself trust the postage of such an expensive and, moreover, electronic technology. Will the parcel arrive to the recipient with some other new fur? defects that are not suitable for warranty repair and will it come to general. And where I wrote about the reviews on the off-site is on page 116.

I will not send anything, because something may be damaged during the transfer ... (Let it be better to just stand at home and smell the equipment for which not a small amount of money was paid ...)

Forgive me, your position is at least not clear to me!

And in this case, one should not be offended if someone expresses doubt "was there a boy?"

Elena Sm, you are offered to change the multicooker. Change. Choose yourself odorless. Or do you have nothing to change?

[Lyalya Toy,]

Yes, indeed, there was a conversation about replacing "something there", or rather a heating element.
Until I received no ne which needs to be replaced, no video instruction, which they promised to remove.
I hope that they will send all this to me before I dare to throw away the multicooker that takes up space.

Lyalya Toy, I hope they will send it soon. It seems that not much time has passed yet ...

Good afternoon, I like my cartoon, I chose it for a very long time and no matter what I do not regret that I bought it. It's just that there really seem to be single specimens in which the smell of a burning coating does not pass. At the same time, he does not go over to products absolutely. I made a casserole twice, stoked milk in it on the "stewing" mode, it turns out delicious, it smells like puffed milk.But when it starts to heat up, it smells like burnt paper, I was scared for the first time - I thought there was a paper towel in it, with which I wiped the bowl, turned it off, checked it - there was nothing. The O-ring doesn't smell anymore. So, if nothing changes, I will take her to the company's service and I will definitely share the results with you. By the way, I have been friends with the bread maker for a very long time, though I registered only recently

And I also have a question - I wanted to put milk on "languishing" now, but for some reason the time is set only for 2 hours. Maybe I didn't finish reading something? The instructions say - "Simmering" mode from 1 to 12 hours ... I put it on "Quenching" again.

Panterrrka, you didn't click. Anguish - the third light from the top, the most extreme, should light up. 6 o'clock appears immediately. Then press the timer and add as many as needed.
And you included the Dough. There is a maximum of 2 hours.

Elena Bo, thank you! I went to turn it off, poked it, and the truth - didn’t click it. I was really scared that I was in trouble with the cartoon, as I was baking a casserole for 900 grams of cottage cheese - baking for 1 hour, the bottom was burnt, I had to tear off the fried crust while no one sees it.But it turned out delicious. Next time I will try to reduce the baking time by 10-15 minutes. So far, only one problem remains - the smell, but I hope that it will soon pass.

I will not send anything, because something may be damaged during the transfer ... (Let it be better to just stand at home and smell the equipment for which not a small amount of money was paid ...)

Forgive me, your position is at least not clear to me!

And in this case, one should not be offended if someone expresses doubt "was there a boy?"

If the manufacturer is so good why does not he offer to exchange the multicooker at the service center nearest to the consumer, and not send it to their office.

If the manufacturer is so good why does not he offer to exchange the multicooker at the service center nearest to the consumer, and not send it to their office.

Apparently, because the service center is engaged in the repair of multicooker, and not their exchange / sale. By the way, this happens with all manufacturers: the service center writes a marriage conclusion, and then the defective product is exchanged in the shop, not a service center. Here, as I understand it, you are ready to make an exchange, bypassing the service center. Something I don't understand, what's wrong