vanq
Oh-oh ... Damn, such a good functionality and such bad buckets! Even if there are few complaints, then even in the photo you can see that the coating, even if it does not rub, is the same as in the pans, which are sold for 80 rubles, and the coating peels off there instantly!

Maybe the manufacturer will make versions of the buckets thicker (in the photo it seems to me that they are thin-walled) and with a strong coating, albeit more expensive. And then I really want such a stove in terms of functionality, but the quality seems to be still lame for now, so I don't know if it's worth waiting for the June batch to buy or not and continue to use skis calmly ...
MariV
And the manufacturer - he is in China - what they order for him, they will receive ...
vanq
Well, I'm talking about the same, let them order better ...
Elena Br
Good day.
We took note of your comments on the coating of the bucket and sent all the photos posted in this topic to the manufacturer. We will listen to their opinion, and then we will discuss how to avoid this. We are working on this issue, but as practice shows, one cannot expect quick results.

The expected batch of bread makers, which will arrive in July, will only be changed to "Manual" mode. Will appear five programs with manual adjustment.
vanq
make a ceramic coating, it is fashionable now, and the bucket itself is thicker, there will be one more marketing trick ... Otherwise, it’s peeled off, so it peeled off into the bread that we ate ...
sazalexter
Quote: vanq

make a ceramic coating, it's fashionable now, and the bucket itself is thicker, there will be another marketing trick ...
ceramics are less durable than Teflon
a thicker bucket, this will affect the price and you will have to order it from LG or Panasonic
MariV
Quote: Elena Br

Good day.
We took note of your comments on the coating of the bucket and sent all the photos posted in this topic to the manufacturer. We will listen to their opinion, and then we will discuss how to avoid this. We are working on this issue, but as practice shows, one should not expect quick results.

The expected batch of bread makers, which will arrive in July, will only be changed to "Manual" mode. Will appear five programs with manual adjustment.
Is that all? - will there be a window in the lid?
Elena Br
Until everything
True, some more assembly notes will be taken into account, but the window will remain.
indy2004
Since the bucket is extremely thin, when inserted and removed from the bottom, it leads - it takes the form of a parallelogram. In this case, unnecessary stresses arise and the coating deviation is quite possible. Either make the bucket thicker - which is so obvious, or hold it at two opposite corners (not walls) for rigidity.
You can advise the manufacturer to do a survey - What do we want? Cheap replaceable - but thin (for stamping)? Or an expensive cast mold? It is enough to give approximate prices and understand which way is more logical. For example, if 2 cheap buckets are equal to one expensive one, I choose the cheap option, since everything will still rest on the quality of the coating.
sazalexter
Quote: indy2004

Or an expensive cast mold? It is enough to give approximate prices and understand which way is more logical. For example, if 2 cheap buckets are equal to one expensive one, I choose the cheap option, since everything will still rest on the quality of the coating.
It will rest against the price, since the cast bucket will have to be ordered from LG or Panasonic, otherwise there is no other way, and if the solid mixer unit is generally a dead end, it is protected by patents ...
lesyara
Quote: vanq

make a ceramic coating, it is fashionable now, and the bucket itself is thicker, there will be one more marketing trick ... Otherwise, it’s peeled off, so it peeled off into the bread that we ate ...
Representatives of the company, please give an answer, is the question of a bucket of ceramics being considered or not?
Vanya28
Quote: Lesyara

Representatives of the company, please give an answer, is the question of a bucket of ceramics being considered or not?

In this price range, ceramics of course will appear, how could they not forget gilding without it.
sazalexter
Quote: Lesyara

Representatives of the company, please give an answer, is the question of a bucket of ceramics being considered or not?
No need to chase newfangled ceramics! It is very short-lived! Read the topic on metal dishes, pans.
lesyara
Quote: sazalexter

No need to chase newfangled ceramics! It is very short-lived! Read the topic on metal dishes, pans.

So I have pans and cartoon with ceramics. It's just that you need to understand Teflon coatings, they are now being forged by all and sundry. As for durability - oh well, let it wear out sooner.
lesyara
Quote: Vanya28

In this price range, ceramics of course will appear, how could they not forget gilding without it.
And what does the price have to do with it, it will certainly be different and will correspond to the quality of ceramics.
MariV
Quote: sazalexter

No need to chase newfangled ceramics! It is very short-lived! Read the topic on metal dishes, pans.
Sasha, as always - hit the bull's-eye!

And what does the price have to do with it, it will certainly be different and will correspond to the quality of ceramics.
Imagine, when buying home appliances, the price is also important ...
Antonovka
by the way, I had an expensive ceramic frying pan, which I was delighted with, lasted for 3 months - now everything sticks, but it looks the same
lesyara
Well I love my pans, and the coating is multi too. I read not only here mocking and harsh reviews about ceramic coatings, for example, experts from "Neva metal ware" also respond. And if you still WANT? The more they scold, the more you want. Brenda has a cartoon with ceramics, what if they are going to do HP with it? But they are silent, probably not going to. I don’t understand the truth, that does the bucket need another to cover it with ceramics and not Teflon ???
lesyara
Quote: MariV

Sasha, as always - in the bull's-eye!
Imagine, when buying home appliances, the price is also important ...
In my opinion, this is not the case when you need to save money, since this is an object in contact with food that has an acidic environment, and for a long time, and when heated.
lesyara
Quote: Antonovka

by the way, I had an expensive ceramic frying pan, which I was delighted with, lasted for 3 months - now everything sticks, but it looks the same
If it sticks to my ceramics, it is instantly washed off.
Antonovka
And I don’t want to get stuck - it’s washed away from me.
MariV
Quote: Lesyara

In my opinion, this is not the case when you need to save money, since this is an object in contact with food that has an acidic environment, and for a long time, and when heated.
Then yes indeed how Vania noted better in gold, platinum or silver.
lesyara
Quote: Antonovka

And I don’t want to get stuck - it’s washed away from me.
Well, you don't need ceramics, no one is trying to persuade you. It's about what - will the aforementioned manufacturer have a different bucket cover or not wait for this yet, that's all.
lesyara
Quote: MariV

Then yes indeed how Vania noted better in gold, platinum or silver.
I will leave this topic for contacts with the manufacturer to you and Vanya, since you are not interested in ceramics.
bestya
Tell me how the story with the bucket ended?
I have the same problem, the stove was brought 4 days ago, the bucket was in order, now I looked - scuffs in almost the same places as in the first pictures in the subject + scuffs on the side wall. And baked only 4 breads, without any additives
Favorite
I heard information that Brand will no longer produce 3801 bread makers, apparently there will be no buckets either
bestya
and how to be? Where to write, if this happened in 4 days of work, then what will happen in a month?
MariV
I think it is necessary to inform the representatives of the company.
bestya
Quote: MariV
Can you tell me where? I did not find anything official on their website (
MariV
🔗 this site has all the necessary information.
MariV
My bucket is leaking! There are no spare in Brand yet. But a bucket from a Phillips HD9020 fits perfectly to Brandovskaya - today I personally measured and looked.
But - I found this on our forum phillips buckets... Does this mean 1,500 rubles per bucket - for a year?
Elena Br
Quote: MariV

My bucket is leaking! There are no spare in Brand yet. But a bucket from a Phillips HD9020 fits perfectly to Brandovskaya - today I personally measured and looked.
But - I found this on our forum phillips buckets... Does this mean 1,500 rubles per bucket - for a year?
Good day.
There have been no reports of leaked buckets yet, your first. Therefore, it is too early to say that buckets serve only 1 year.
Genuine parts and buckets for the Brand 3801 bread maker will arrive this summer.
MariV
I used my bread maker almost every day - on the programs "Noodles" and "Dough". Waiting for a new bucket until summer is unrealistic. Therefore, I am looking for alternative options. The fact that the bucket inside has already peeled off significantly - I don't even pay attention to it.
lemusik
Quote: Elena Br

Genuine parts and buckets for the Brand 3801 bread maker will arrive this summer.

Will wait. The new bucket is already relevant to me too ... It's my own fault - I didn't look and there was a lump in the sugar. Result - the bucket is pretty scratched (((
This is not a warranty case, of course, but I would like to be able to purchase a replacement bucket. We have been waiting for a long time ...
Vadim Solynin
We apologize for the lack of buckets
They are in production now. As soon as information about readiness appears, we will immediately give information.
MariV
Encouraging news!
Elena Br
Good day.
I ask users to respond.
In the subject there were reports that after a short use, scratches appeared on the side walls. At the bottom of the bucket, there can be scratches, for example, from the use of coarse salt, but from where on the side surface? And what do you think about the durability of the coating of the bucket.
sazalexter
Quote: Elena Br

Good day.
I ask users to respond.
In the subject there were reports that after a short use, scratches appeared on the side walls. At the bottom of the bucket, there can be scratches, for example, from the use of coarse salt, but from where on the side surface?
On the walls of the bucket from the bread crust, this is quite natural wear and tear
lemusik
Quote: Elena Br

Good day.
I ask users to respond.
In the subject there were reports that after a short use, scratches appeared on the side walls. At the bottom of the bucket, there can be scratches, for example, from the use of coarse salt, but from where on the side surface?

On the side surface, scratches from salt and sugar can appear in the same way as on the bottom - a bun is a rather dense thing, and if the salt or sugar has not been dissolved beforehand, then these inclusions can easily scratch the bucket. Moreover, this HP kneads sooooo energetically)))
lemusik
I looked carefully at the bucket inside ...
Everything is bad (. Scratches on the bottom cannot be compared with scratches on the side walls - there, especially on the ledges, there are deep abrasions, not thin, as they turned out at the bottom, but rather wide and deep. Apparently, some nuts, although I added them a couple of times only. (((

In the evening I will try to photograph.
mageta
The bucket is actually already pretty scratched, although the stove is not even a year old. But I'm not so much confused by the bucket, although I also thought about looking for an analogue. The knife worries me significantly. My previous oven was Panasonic SD 253. It was always much easier to take out a knife from bread. There remained an even hole in the bread from the knife. The dough just sticks to the same knife. And in order for, well, at least more or less the hole from the knife was not so terrible, you have to put the bucket on its side, and turn the screw on the outside by about a quarter of a turn (I don’t know how to say it correctly. The screw is outside at the bottom of the bucket). Maybe, after all, for the knives to come up with some other coating, thanks to which the dough will not stick to it so much?
sazalexter
Quote: mageta

come up with some other coating, thanks to which the dough will not stick to it so much?
Alas, the shape of the blade and the shaft-blade lock of Panasonic are protected by patents, hardly any of the manufacturers will dare to repeat.
mageta
Yes, the shape of the scapula suits me absolutely! But the adhesion of the test to it ... I'm not saying that it is the same as in Panasonic, but can I still consider some other coating? Well, the dough is very sticky. Just some kind of guard! Although I love this stove more than Panasonic. I like her better. But the bucket and the knife really leave much to be desired ... I understand everything, but I want to dream that the coating will be better!
lemusik
I completely agree about the stickiness of the scapula. I have 3801 - the first HP, I can't compare with anything, but it sticks and really is godless ...
Sens
Quote: lemusik

I completely agree about the stickiness of the scapula. I have 3801 - the first HP, I can't compare with anything, but it sticks and really is godless ...
how is such stickiness possible ???
Is there a Teflon coating on the blade?
MariV
It is even possible - such teflon .... The coverage is really weak.
mageta
Here I am about birds ... For this reason I began to look through buckets and knives from two other firms. It seems that with our bucket and knife they are twins brothers. And so I think ... how much the coverage is the same, or is it better. Maybe try to take it there? For example, besides Phillips, it seems to me that our bucket and knife are the same as the Kenwood BM 260. What do you think? Who came across the International Federation of Journalists?
sazalexter
mageta Look here, maybe you will find something similar, but no one will say for sure, you have to try https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&topic=26545.0
MariV
After carefully reading our forum, I found out that with frequent use of the "Jam" program, there is a big risk that the oil seals will "fly", which happened in my case - I started to run out when I made strawberry jam. Before that I often used the Ghee program - I cooked cheese.
I do not lose hope to wait for the buckets to arrive.

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