Kenwood Kitchen Machines

[Sedne]

Sedne, Svetlana, well, don't sell, even your husband tells you, leave it, but as you get used to a new friend, you will get rid of the old one, or even leave two

[Tatyana]

Tatyana, it's just so hard for me to say goodbye to things that are dear to me, they served faithfully without any complaints, and then bang and sell.

[Sedne]

I tried

Sedne, Svetlandon't even try to sell it. Leave him to yourself if he is so dear to you.
There is such a sign. If a person sells something and regrets what was sold, then this thing will break down very quickly and will not bring joy to the buyer. There will be only a bitter residue from the purchase.
So take your Kenwood off the market ...

We restored the check from the store, but the service center refused to accept the car without a warranty card. Give a reference to a law or regulation that says that a check is enough. Or is it really impossible without a warranty card?

Or is it really impossible without a warranty card?

I just started thinking now ... We repaired Cousin without a warranty card, but on the basis of a check. More precisely, there was a warranty card, but it was empty.
The comrade who took the unit for repair even read the position number to us. But do we really need ?!

[shlyk_81]

shlyk_81, call the mountains. Kenwood line (tel. on the site there are) and ask to connect with the service department.

A person from this department called me the law, I don't remember. He claimed that the main thing was the check. Perhaps he will advise you. I don't know, really, if it will work out on the weekend.

When I made out the Kenwood iron guarantee, it says that the guarantee is valid if there is a document confirming the purchase. Of all my purchases, the guarantee was filled only in the official Philips store, and also when buying cuckoos. In m video like or in ozone, I forgot where, they said enough check.

I called the service center myself (my husband talked before). The girl also began to fill in about the guarantee. I quickly began to tell her in a well-trained voice that on the basis of Law No. such and such, instructions (all from the head at random), etc., etc., in general, hammered her head. She went and asked someone there, said bring it with a check))) We won't have time today, my husband will come next week.

SOS! Dear Kenwood experts, help! 1. Who had a problem with alignment, how did you solve it. Our esteemed moderator Olga advised to call the master at home, but our masters do not go home, the service offered to hand over Kesha for 14 days, is it really such a dangerous "disease", I'm afraid to hand it over. 2. Who bought the accessories for the typewriter in the computer, can you tell me how much the shipment costs, the cost of the goods is 80 euros.

Well done! The main thing is to be sure of what you say!

[Peter Push]

Peter Push, I have not done centering yet, I have to get a copy of the check in the auto-coffee first.
In computeruniverse, delivery costs 29 euros for any purchase amount

[LisaNeAlisa]

LisaNeAlisa, thank you very much for the quick response. Anita, and you yourself would leave your pet for such a period? I'm afraid, I have it on a guarantee, but I said that I will pay for everything, no, they don't want to.

[Peter Push]

Peter PushI don't even know if I would have left it or not. Interestingly, the alignment can harm something ... if not, then in my case it is quite worried.

[LisaNeAlisa]

Peter Push, I don't even know if I would have left it or not. Interestingly, the alignment can harm something ... if not, then in my case it is quite worried.

LisaNeAlisa, but in mine I don’t even know ... it all started with a prompter that doesn’t work well for you, Olga suggested that the centering was broken.I worked quietly until I whipped the flexi butter with sugar, on one side the flexi only touches slightly. Ksenia wrote that after flexi work, a uniform "dial" of vertical stripes remains, I don't have that. And when the mixer head is lowered, the protection against splashes is uneven: where the window is flush with the bowl, and on the opposite side, mm 3-4 extends beyond the bowl. The whisk cannot be lowered almost to the bottom - it knocks, you cannot beat one protein. Something like that. Let's wait, maybe those who have eliminated this defect will catch up. I would have done it myself, I didn't hold a screwdriver in my hands, but there is nothing to unscrew ((((

I saw somewhere that the pin on which the lifting part "moves" can protrude too far, and due to this, one side "leaves" a little, which will lead to misalignment.
Try to see this:
1.Which side of the bowl does the unmixed (adhered) oil remain during Flexi operation?
2. With the head lowered, touch with both hands on both sides the joint of the upper and lower parts in the front part (from the side of the bowl). Are they symmetrical? Are there any relative shifts?
3. See if and how much the pin on which the upper part moves (from the side opposite to the handles) is sticking out.
4. Try to move the stirrer attachment point. Is there any backlash? which direction? how many millimeters?
5. Whisk, are the K-shka hitting the walls? How far are they lowered relative to the bottom of the bowl?
6. Check the centering of the bowl in the fixed position relative to the bottom and relative to the top when lowered
7. But I would start with flexi itself. Perhaps it is slightly skewed when tightened with a nut.

Compare the obtained surveys, are there any interrelation between them?

[Olya]

Olya, in my car the pin, on which the lifting part "walks", is located in the center, and not on the right, I have 770. It consists of two parallel arcs, at the bottom it is placed in the selection of Tavr. 1... From the side of the window - 7.5-8 cm. 2... Everything is symmetrical and there are no shifts either from the side of the bowl or from the sides. The shift is at the junction of the uppermost part above the KENWOOD inscription, the top has gone about 1.5 - 2 mm from the worker, and a protrusion of 1.5 - 2 mm from the front part near the bowl is visible to the touch and by sight. 3. The location of the pin is different for me, there are no handles in the bowl, but in the brand it moves both by hand and during operation. 4. Here is the attachment point itself, which with a recess for the pins of the nozzles, plays the same in all directions, but where it is inserted, it sits dull. 5. Part of the first phalanx of the index finger can be inserted under the hook. The rim and K-scale do not reach the bottom mm 4. 6. I put the bowl down neatly and tighten it all the way. 7. The old flexi model, visually everything seems to be normal. Olga VB, thank you for such constructive help, maybe I am in vain to beat the alarm, but I have already decided firmly - I bring Kesha to the service, if smart masters, let them fix the problem with me, and I won't leave them even for an hour, I will not strive for perfection, best the enemy of the good.

Photo would be all described.

Who had a problem with alignment, how did you solve it. Our esteemed moderator Olga advised to call the master at home, but our masters do not go home, the service offered to hand over Kesha for 14 days, is it really such a dangerous "disease", I'm afraid to hand it over.

I had a problem like this. Described it in the 2nd part of the Kenwood branch, sometime in December last year. Now it takes a long time to search ... It was manifested only on the old-style flexi nozzle (K-shaped), since it is most sensitive to the accuracy of alignment. She has a narrower sweeping beard than a new one. I handed over to the service for 3 weeks, because they ordered and waited for spare parts. It seems that some gears have been replaced, as the master said. Unsubscribed about it here:
https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&topic=114203.0

[Shapoklyak]

Shapoklyak , thanks, you can mean "cure". Upset about 3 weeks, how long. I have the same up to min speed of 6 more points, it starts working already at 3 points and up to mines it is the same.

By the way, Air, did you call the service? Did you find out that flexi does not collect from one wall?

Girls, I report on the latest events.
We called in Kenwood, where they told us to take the combine to the service ourselves. Then we agreed that the master would come to the house. But when he arrived, there was no question of repairs at home, he generally asked that the combine be carried into his car.
As a result, he took the combine to a service center. And silence. When a week later we called the SC, we were told that the master had not even watched it yet. We went to SC, took the harvester and took it back to the store, because 14 days have not passed since the purchase. In the store he was sent for examination and was given a conclusion that the harvester was defective and the money was returned. Here.

[Air]

Air, wow.
And what was the marriage?

Here are the radishes with this service.
And why then call at home? Like a courier?

Added on Monday 26 Sep 2016 04:56 AM

Air, you don't seem to be in an official store and are more expensive than the discount you bought now?

So maybe it's for the best?
Now you can buy cheaper from the officials.

In the store he was sent for examination and was given a conclusion that the harvester was defective and the money was returned. Here.

And the clouds are getting lower and lower, and the thunders are getting closer and closer! Increasingly, bad news (((

Added Monday 26 Sep 2016 09:58 AM

Now, when buying, you need not only to look and listen to the motor in a magnifying glass, but also to beat the butter with flexi sugar, and whoever does not have it in the kit, like mine, must buy it in advance.

Now, when buying, you need not only to look and listen to the motor in a magnifying glass, but also to beat the butter with flexi sugar, and whoever does not have it in the kit, like mine, must buy it in advance.

)) You seem to be one of the modern ones, right? * convulsively thinks about what to cook, to try flexi *
I have an old man "from the remnants." And, interestingly, in Mvideo I checked in many cities - everywhere the status is "the product is over" or "the product can be bought only in retail stores." And we even have several copies per town. Plus, a loan for two years.))

By the way, someone wrote about shavings. Well, under the pin of the nozzles. I think that everyone had a little bit of it, you just see it only on white plastic, which was in the photo. I looked at myself - no, no. And then, on a whim, I run my finger along the cap over the hook - but no, there is a little metal dust.)

[Bijou]

Bijou, I got dust only when kneading a very thick dough. Maybe there is also a strong whipping, but you won't see it on the whisk ...

[LisaNeAlisa]

LisaNeAlisa, exactly. So if it is not visible, it does not mean that it is not.)

Added Monday, 26 Sep 2016 12:43 PM

LisaNeAlisa, and, also - is the hook in that place of sticking steel or silumin?

[Bijou]

You seem to be one of the modern ones, right? * convulsively thinks about what to cook, to try flexi *

Bijou, Lena, I don't even know which one it is - KMM770, 6.7 liter bowl, 1200W power. I didn't have anything spilling, there was also plastic on the hook, but not a disc, but a cup. There is something wrong with the centering. I described the symptoms above. Tomorrow I'll hit the road to the service - unsubscribe, I will report. With a flash drive, I only whipped butter with sugar + then cocoa, but I rubbed the cottage cheese, an excellent nozzle, however, I have an old sample. Try it - please your household with a cupcake.

[LisaNeAlisa]

LisaNeAlisa, exactly. So if it is not visible, it does not mean that it is not.)

Added Monday, 26 Sep 2016 12:43 PM

LisaNeAlisa, and, also - is the hook in that place of sticking steel or silumin?

I have 020, which means steel.
I think that eating this spraying is okay, it's not shavings, but powder.

[Bijou]

LisaNeAlisa, is there a steel hook or a silumin hook in that place of insertion?

Bijou, steel in the place of sticking, but in my rim there is also a small cup - there is nothing poured, we have a different ailment.

Added Monday, 26 Sep 2016 12:49 PM

I think that eating this spraying is okay, it's not shavings, but powder.

LisaNeAlisa, I think if we compare what we eat from supermarkets ((((, then these are trifles

Biju, Lena, I don't even know which one he is - KMM770, 6.7 liter bowl, 1200W power.

I'm still a neophyte myself, I don't really understand. But it seems that from a newer line than mine - the old ones have a much more clumsy regulator and from above the sockets for the nozzles look different. Frankly, I was quite consciously striving for the old model.

No, the 770s are the same line as the 570s, only with a larger bowl. That is the old line.
Series of premieres.

Series of premieres.

Clear.)
For me there are old 010 and 020. And their clones 050 and 060. Everything else did not get into my field of vision.

[Air]

Air, wow.
And what was the marriage?

Here are the radishes with this service.
And why then call at home? Like a courier?

They didn't explain. They said that marriage and that's it.
So they themselves do not know their own rules. In Kenwood, the manager first replied that the foreman had to (if possible) repair the harvester at home, and was very surprised that the foreman took the harvester away. And then she talked to someone and said that everything was correct and the harvesters were not repaired at home.
So that "VIP-service: prompt service and home visit of a service specialist" - in fact means "come, ask the master to bring the combine to the car, take it to the service and do not come to the combine for a week"

Air, you don't seem to be in an official store and are more expensive than the discount you bought now?

So maybe it's for the best?
Now you can buy cheaper from the officials.

I thought so too. And probably at the office. the site is more reliable to take :))

Added on Tuesday 27 Sep 2016 04:21 AM

And the clouds are getting lower and lower, and the thunders are getting closer and closer! Increasingly, bad news (((

Added Monday 26 Sep 2016 09:58 AM

Now, when buying, you need not only to look and listen to the motor in a magnifying glass, but also to beat the butter with flexi sugar, and whoever does not have it in the kit, like mine, must buy it in advance.

Exactly. Apparently, now you need to come for the combine with a can of sour cream: spread it over the bowl and see if flexi evenly erases the sour cream from the walls

My flexi creaks, but it erases well from the walls, my husband wants to try to adjust it, I don't know if it will work out or not, they probably have a flexi not a modified model, because all the other nozzles are good.

[Tatyana]

Tatyana, I have flexi in both the old and the new creaks. The husband says - this is normal, a creak occurs when it touches the wall, if you adjust it well, it will not knead.

[🔗]

Good discount
🔗

[Irina]

Irina, we know, they ordered there. Someone here said that this action would soon end with them.

[Sedne]

SedneI still need to try, I started to creak and I removed this attachment.

[Tatyana]

Tatyana, this creak occurs when the rubber rides along the bowl, if you adjust it so that it does not creak, you need to raise it and will not go around the bowl, but it should, in my book it is written that the flexi should be located as low as possible so that it could ride along the walls.

[In short, don't come up with it.]

Girls, Flexy works the same for everyone, there is no need to regulate and check anything.
It should squeak and once again touches one side of the bowl wall. Well, take turns, that's okay.
Don't cling to what isn't there. And about the centering is nonsense, nothing is disturbed, otherwise it turns out that all Kenwoods have a disturbed centering.

In short, don't come up with it.

we know, they ordered there

Do not surprise you with anything

[Masinen]

Masinen, of course, it just became scary, suddenly something is wrong, now I will use it means without fear, thanks:

Added on Tuesday 27 Sep 2016 11:11 am

Girls, but the souffle nozzle is worth buying or you can do it and why is it at all, I didn't have one in the set, so I'm interested

And about the centering is nonsense, nothing is disturbed, otherwise it turns out that all Kenwoods have a disturbed centering.

In short, don't come up with it.

You know, I tend to agree.

Yesterday, against the background of this local panic, I tormented my own.Yes, the lid is also slightly to the left. When the whisk is completely lowered, beating begins. That is, such a changeable noise in waves. In my opinion, it starts when the corolla leaves to the left (which is strange, it should be revised). Raised a bit - the noise was gone. Whipped up two squirrels - picked up normally, one did not try. Fleksey was mixing the liver with proteins. The same rhythmic beat when entering one side. Hike, I also lowered it low.)) But the picture was not visible, the mass is liquid and a lot.

That is, at the lowest positions of the nozzles, some asymmetry is observed. At the same time, observing the scale of the skew at those moments when the kneader is working on a steep dough, I would not worry about this couple of millimeters at all.

I also rub on the bowl at the welding points along the bottom - light strokes of abrasion are visible on the tops of the heads. Well, those bumps are erased, the bowl is polished flush and everything will be fine.

Yesterday they were kneading the dough for my noodles for a long time. A pound of flour for a glass of liquid with an egg. What a sight it was!
Kneaded, yes ... The maximum consumption in this case was already ... 216 watts.

Girls, but the nozzle is worth buying

Tanya, it's worth it! I only mix flour with her in a biscuit, well, in beaten eggs with sugar.
I put ck 1 and start to catch 1 at a time, but I do not immediately throw in a whole spoon, but gradually I pour flour in portions. So she intervenes smartly
Charlotte, biscuits are bubbly

Added on Tuesday 27 Sep 2016 11:40 am

Yesterday, amid this local panic, I tormented my

Len, I also read it and also went to see how flexion works, but purely out of interest.
Everything is correct, it works, like everyone else))
Therefore, I decided to write, otherwise I see that the panic begins to grow

Girls, show the bottom of the induction bowl. Is it different from 020? And then I have doubts about centering and prompting. Flexy scrapes everything fine, but today, just in case, I'll repeat the experiment with her. In general, I rarely use it, I like to whisk the cream more with a whisk.

Tanya, it's worth it! I only mix flour with her in a biscuit, well, in beaten eggs with sugar.
I put ck 1 and start to catch 1 at a time, but I do not immediately throw in a whole spoon, but gradually I pour flour in portions. So she intervenes smartly
Charlotte, biscuits are bubbly

Thank you, so you need to take

[Bijou, Masinen]

Yesterday, against the background of this local panic, I tormented my own. Yes, the lid is also slightly to the left.

Therefore, I decided to write, otherwise I see that the panic begins to grow

Bijou, Masinen , I'm the alarmist! Excuse me, overdid it. Today I did not go to the service - there is no specialist, yes, probably, I will not go. Thank you calmed down !!! Bijou, I also "tormented" my own yesterday and he whipped me one protein), beat it very well, tried for 8 minutes, beat it at 5-6 speeds. And I really want a souffleik too, I look forward to joint purchases.

[Peter Push]

Peter Push,
Yes, it happens.)) Well, only one device. But mine has little in common with yours, but behaves similarly. So, this is not a bug, but a feature.)) This is rough mechanics with a wide range of tolerances, not micron-level coupling. Do you even know what you noticed? If the bowl is turned on the other side, the noise in the extreme position changes slightly.
I marked the most favorable side at the bottom.

I marked the most favorable side at the bottom.

I write down: in the evening, drive flexi and turn the bowl

And I really want a souffleik too, I look forward to joint purchases.

What for? In the same kenwood-bt it is 2500, as in the KYU

[Pancho]

What for? In the same kenwood-bt it is 2500, as in the KYU.

Pancho, I don't want to go out of the budget, so I'm waiting.