Dyson vacuum cleaners

If it doesn't work, then I advise you to call Dyson's technical support, they have a free phone on the official website.
Good luck!
Or call in advance to know what rights you have and how you should be helped.

I also recently became the owner of dyson 62 animal pro
I am happy as an elephant, this is what I needed and chose for a long time and knew what I wanted!
The only inconvenience is the hair, that it gets wrapped around the brush. Very often it is necessary to unscrew this brush and clean it.And my daughters and I have long hair, daughters to the waist and below

Girls, I can't understand what the reason is: something from my Dyson, when turned on, the smell became some kind of unpleasant, not even dust, but such a nasty one. It seems to be cleaned according to the instructions, I wipe the cyclone itself with a dry cloth, I even tap so that all the fine dust gets out from the inside .. Nobody has that?

[GruSha]

Maybe you got wet debris and smells now? I don’t know your design, if there is a fabric filter, wash it.

GruSha, congratulations on your purchase !!! I am very pleased with it too!

[GruSha]

GruSha, I have one too! I cut my hair with scissors, but with rubber gloves. Otherwise, these bristles irritate the skin.

Marinochki, thanks, girls !!!

Here I am with scissors))) there is no other way out.

Good day to all! And I honestly am not happy with the recent purchase. My husband bought me DYSON DC41C ALLERGYPARQUET. The brush is sooo clumsy against my Phillips, before, between the corner and the wall, the brush turned along and easily vacuumed (it is narrow there, and the brush does not fit in its width), now it is necessary to change the nozzle. The cord is shorter, the telescope is also shorter, for 25,000 we could have made both the cord and the tube longer! Of course, it sucks in a lot of garbage, I am amazed where it comes from, but again, I will not say that it easily walks along the carpet, well, a little lighter than my Phillips, well, the difference in price is 6,000 versus 25,000! The flask is also somehow flimsy, and what I don't like most is that at the junction of the flask with the vacuum cleaner, the tube is very flattened, a ball of hair got stuck there, I barely pulled it out, I felt that the power had completely dropped, I revised everything, it seemed normal, and I took off the flask to shake out , and there the tube is clogged with a cube. In short, I'm not happy with the gift! Here is such a sad review!

Girls, I also own two Dysons.
Love them
I bought the cheapest electric broom, dc35, they were everywhere in the fall for 9900
In more expensive models, the mini-turbo brush attracted, but the price difference is almost 2 times
But I found a solution to the problem - in a service center I bought it for 2 thousand, which is insanely happy.

I just wanted to buy a turbo brush in a media market, but thanks to the boy-consultant, dissuaded me, said that it would be ineffective, but from the SC it is electrically driven, the brush inside the nozzle is forcibly rotated, collects dust, it's just horror (I bought it specially for vacuuming sofas )

Something from my Dyson, when turned on, the smell became some kind of unpleasant, not even dust, but such a nasty one.

I didn't have one, but somewhere in the advice I read that the smell can only be if wet debris or water got inside in some way.
They also advised to turn off all parts of the vacuum cleaner (nozzle, pipe, hose, etc.) one by one in order to understand where the smell is coming from. They can be washed, the smell will pass and everything will be fine.
But if it gets into a cyclone, then it's worse. It is better to clarify in their service what to do in this case.

I called the service center of the city, I have to go there.

Did you help you with the service? How did it end?

I have an extra origin
, like nothing wet got in, I wash the filter regularly ..Yes, seris does not shine for me, but the smell is just from the cyclone

[Aunt Besya]

Aunt Besyawhy doesn't the service shine?

Where am I, and where is the service from me in all directions to civilization two bast shoes

Well, at least call the service company, there the phone is free from everywhere, it is indicated on the official website.
Maybe they will give you advice or tell you what to do.

I'll try !! although it seems that remotely they are unlikely to say anything useful

But call and find out.
Recently, my steam system broke down, went to the points where they are sold.
There, they began to tell me that the service is sooooo expensive, they have almost endoscopic devices, bring them in, we'll see, the average price tag of repairs is 16 sput and spare parts are not sold there, only a specialist examination is needed.
I went to choose a new system, simpler, the sellers also unanimously that my system would cost a lot of money to fix (Laura is old for me)

In short, her husband disassembled me, it turns out that the button burned out. I called the service and asked if I could buy a button
A sweet girl on the other end of the line answered in the affirmative, called the amount of 400 rubles, I immediately rushed off and bought this button.
Total - my husband fixed my Laura for me, which I am extremely happy, without endoscopy they did

This is what I mean, wonderful girls work in the Dyson service (I bought a brush from them,)

[Aunt Besya]

By the way, at first, Animal Pro also didn't work out well for me. We bought it, brought it home, turn on the silence. I call the indicated number, I was offered to charge it. After three hours, nothing has changed. I called again, then they told me right away that I needed a service. I replied that from the office. services we are far away. Aunt Besya, so the girl told me that their master CAM would come to us.
But, in the end, we just changed it right away in the store. I still can't understand why we didn't check it there right away. They hoped for a big name.

As it is even difficult to imagine that my hole will go to the master for 800 in:) yurst

As it is even difficult to imagine that my hole will be driven by a master for 800 per second

I advise you to write them a letter to the address
This is the support email.
They answer quickly and thoroughly understand the problem.
Even if they cannot come, in any case they will help to find the reason and send the necessary details by courier.
You most likely have the source of the odor either in the filter or in the cyclone (a red thing that fits into a transparent container). Perhaps the filter was not completely dried and was put into a vacuum cleaner, and a musty smell appeared. The same can be with a cyclone - an unpleasant odor also appears in an undried one.

[Aunt Besya]

Aunt Besya, I wonder how your dyson is feeling?
Was the firm able to help you somehow?

I'll try !! although it seems that remotely they are unlikely to say anything useful

But I was wrong Dyson's service is very, very adequate. I called, told me, they chewed everything up, told me what the most probable reason was, how to figure out how to clean .. in short, they just didn’t clean the vacuum cleaner as it should
In case it does not help, they immediately said how much it costs to repair the cyclone, where are the nearest services, contact numbers, FSE !!! They can treat people normally

Yes, there would be more such "disappointments".

What good fellows they are!

Good afternoon, can anyone be interested in the information.
Dyson has launched discounts on cordless vacuum cleaners. Up to 30%.
Taking into account the discount, the price has become as before the crisis. See the official site.

Good afternoon, can anyone be interested in the information.
Dyson has launched discounts on cordless vacuum cleaners. Up to 30%.
Taking into account the discount, the price has become as before the crisis. See the official site.

something tells me that before the crisis it was cheaper

Oooh, Dyson vacuum cleaners are the best !!! I have already had a Dyson DC 45 Animal Pro for 2 years, to say that I'm happy is to say nothing. I personally have enough battery to clean the house (I have a dog and a cat!) And ....the dog comes from the street and does not change his shoes: yahoo: enters the house. In short: cleaning for me, like 2 years, is a pleasure.

how many sq m is your house?

I just wanted to buy a turbo brush in a media market, but thanks to the boy-consultant, dissuaded me, said that it would be ineffective, but from the SC it is electrically driven, the brush inside the nozzle is forcibly rotated, collects dust, it's just horror (I bought it specially for vacuuming sofas )

Twig, can you tell me more? I also want a turbo brush, I saw it in yulmart for 4000 with a penny, maybe it's true in the SC?

Miranda (Irina) I have a house of 100sq. meters.

Miranda (Irina) I have a house of 100sq. meters.

wow! seriously) I don't have time to clean the whole apartment with my dyson in 20 minutes, I have 51 sq m, kopeck piece, although the vacuum cleaner is powerful and the carpets come off the floor when you vacuum it) although I may be so confused on the head that I thoroughly vacuum everything

Irish, I don’t know, it’s enough for me to vacuum a large carpet (4x3), in the hallway there are 2 rugs and to clean up the garbage under the cage with a parrot. And this despite the fact that my vacuum cleaner is always on the turbo. Maybe your battery is weak? I don't even know what to say. The battery charge is enough for me, although the instructions say that it only works in turbo mode for 8 minutes - the demons lie, it works much longer

Irish, I don’t know, it’s enough for me to vacuum a large carpet (4x3), in the hallway there are 2 rugs and to clean up the garbage under the cage with a parrot. And this despite the fact that my vacuum cleaner is always on the turbo. Maybe your battery is weak? I don't even know what to say. The battery charge is enough for me, although the instructions say that it only works in turbo mode for 8 minutes - the demons lie, it works much longer

I'm not complaining about the battery, it works great! The button must be held all the time, this is a drawback for me, but as it turned out, the battery saves so that when you are not vacuuming, you do not waste power! Oh how

I mean, I just have a fix, and I scrub the apartment to the fullest! In general, she is obsessed with cleanliness) Just in addition to the cordless vacuum cleaner, I still have a wired Dyson dc52)))))

owners of miracle brooms - are you not disappointed in them? I've been looking at someone for over a year - how do you use this device. Do you need? I have an ordinary vacuum cleaner and a robot and a Karcher steam cleaner. There are so many things instructed in the hallway - two strollers of the younger one are great and the scooter of the older one, and dad also throws something of his own - the robot is not comfortable in such conditions, and it is not always handy to tinker with the usual dust with the baby. So I thought about buying a quick assistant.
from options Dyson DC 62 Animal Pro or such 🔗
can someone be able to comment sensibly - I'm still in confusion. It would be a pity to miscalculate - a little expensive for a toy, I would like to buy for good for business

owners of miraculous brooms - are you not disappointed in them? I've been looking at someone for more than a year - how do you use this device

No disappointment, on the contrary
We have DC45 for 2.5 years or even more, it works just as vigorously, it is very convenient to use. When we bought it, the 62nd model was not yet available, but I know that they are even more powerful.
I didn’t use Boshem, as per the link, but the fact that it doesn’t have a small vacuum cleaner seems inconvenient to me, I have to carry it around everywhere. And this is almost 4 kg.
So it's up to you, but my opinion is that wireless is very convenient.

[Arbena]

Arbena, so I also think that 4 kg will be a bit heavy, and it looks very awkward - I think it will not be possible to crawl everywhere. Well, what confused the most was that the suction power was not indicated, although, I think, this value can be found in the instructions.

[Arbena]

Arbena, so I also think that 4 kg will be a bit heavy, and it looks very awkward - I think it will not be possible to crawl everywhere. Well, what confused the most was that the suction power was not indicated, although, I think, this value can be found in the instructions.

Recently Mom Dc 45 Animalpro wanted to buy as a gift, but did not buy it, because the premium has not yet been given (they have a 5 thousand discount now On the Dyson website, it may come in handy)

[Margarita]

Margarita, we have 62up top. In use since the beginning of the year. I am absolutely delighted! A child and a dog are constantly generating garbage, and with this toy it is clean. And from the table you can remove the dried plasticine crumbs, and quickly run in the corners, and remove the sand in the hallway on fresh tracks. I take out a large vacuum cleaner once a month, there is no robot because of the dog. I also remove window sills, shelves, equipment for them. I want to buy a nozzle for crevices. But I didn't like the nozzle for the mattresses, and I don't like the design, and the power is not enough, and not very convenient. The mattresses continue to be vacuumed with a large vacuum cleaner and a special nozzle.
There is one minus, after six months a smell of dust appeared during operation, although I clean the container regularly. The husband read reviews on the network, says many write about this.

from options Dyson DC 62 Animal Pro or such

I have this since the fall, very happy!
My girlfriend and a couple of other acquaintances, having seen enough, also bought and are also very happy with him!
In fact, I only use it + sometimes a mop, since it will not replace wet washing, of course.
I only have a steam cleaner for general cleaning.

There is one minus, after six months a smell of dust appeared during operation, although I clean the container regularly. The husband read reviews on the network, says many write about this.

We have been working for how long, no smell.
Here is above

Dyson's service is very, very adequate. I called, told me, they chewed everything up, told me what the most likely reason is, how to figure out how to clean .. in short, they just didn't clean it

Maybe you should contact the service too? Will prompt something. It should not be.

Thank you all for your feedback. Since the weekend I am the owner of DC 62 Animal Pro. I bought it in the online store Media Markta for 15,500. I was terribly sorry for the money (even at a discount it was very expensive for me), but after I tried it at home, the big green one died on its own.
I am very happy with the new assistant. After a stroller, after a bike ride, a quick run through the apartment was exactly what I really needed. At the same time, the robot drives daily. She removed mattresses and a rug on the sofa with a small turbo brush from the set. The eldest son was shocked by the amount of the smallest dust. I use all the attachments in the set. I also checked out the window sill cleaning.

there is a smell of dust during operation

I ran into the smell in a large vacuum cleaner Dyson 29. I washed all the hoses and nozzles, the smell slightly diminished, but after a couple of months it returned. At my own peril and risk, I washed the cyclone completely, poured water into it. I watched with horror what was coming out of there. I dried it well and thought that I had broken everything .... but a miracle happened! It worked perfectly fine, there is no smell Serves me for 6 years, mine every few months and everything is fine
When I bought a small 45 model, I was no longer afraid to rinse it
These are my vacuum cleaners, my risks and my experience ...
Do not repeat!!!

Thank you all for your feedback. Since the weekend I am the owner of DC 62 Animal Pro.

Congratulations! We have the same, very, very happy!

I encountered the smell in a large vacuum cleaner Dyson 29. I washed all the hoses and nozzles, the smell slightly diminished, but after a couple of months it returned.

also in our old man it was. We turned to the service and had to hand over the vacuum cleaner to them for a while. the smell never came back.

Thanks everyone for the advice! I will definitely call the service, I blamed myself, I thought maybe I need to wash the container every time, and not just shake it out.

I called the service, they told me to take it to the SC for diagnostics, but this is not a warranty case, because either water got in or debris, so the repair will consist in a paid replacement of the cyclone.Naturally, I did not collect water, let alone construction waste, but since they already know everything for me and have already said the reason and monetary consequences in advance, then I will not take anything to the SC. Of course, they can send a master to me, but you will have to pay for his arrival, because they are sure that I have violated the operating rules.
Z. s. So ... I praised the typewriter ...

I called the service, they told me to take it to the SC for diagnostics, but this is not a warranty case, because either water got in or debris, so the repair will consist in a paid replacement of the cyclone.

absolutely the same case was, but after the diagnosis, we were repaired for free, though not me, but my husband drove. Check with them about this, if it is confirmed that your fault is not, then everything will be repaired free of charge, and if the user's fault, then you need to pay for the diagnosis or not.

In general, Dysons are excellent cars ;-)

[Irina]

Irina, I was already assigned to blame on the hotline) they said there could be no other reason for the smell, except for improper operation. The only thing they can do is free diagnostics on the Marxist (very far from me, if only my husband agrees to take him to work and then take him to the SC), but the repair is still paid.

Irina, I was already assigned to blame on the hotline) they said there could be no other reason for the smell, except for improper operation. The only thing they can do is free diagnostics on Marxist (very far from me, if only my husband agrees to take him to work and then take him to the SC), but the repair is still paid.

it seems that diagnosticians are working on the hotline)) well, I had the same case and everything worked out. If possible, be sure to take them to free diagnostics, I think everything will be fine! Dyson has very good service centers!

[Irina]

Irina, I was also very confused by the telephone diagnostics. I will ask you to take your husband to the service, maybe we have something similar to your case and will also be repaired for free!

[Irina]

Irina, I was also very confused by the telephone diagnostics. I will ask you to take your husband to the service, maybe we have something similar to your case and will also be repaired for free!

I really, really wish you to have your Dyson repaired under warranty, their service centers are very good! I hope that everything will be so) Unsubscribe then how your situation was resolved.

[Irina]

Irina, Thank you! I will definitely unsubscribe!