Multi-cooker-pressure cooker-slow cooker Steba DD1 Eco

[Masinen]

MasinenI think I poured even less water than in the video. And the bowl did not move out, and I did not have time to remove it - Shteba broke during the cooking process. She stood in front of me, so that any incident around would be immediately noticed. This is both oddity and bitterness, because many people cook in this way and do not complain.
Playful, and it started flowing through my leg. Now I only cook half of the portion in Tescom. There, too, there is condensation around, but it is incomparably less. And I wipe it off regularly while it is cooking. Then just nothing foreshadowed trouble. Your message about the breakdown just prompted me to ask a question. In St. Petersburg, the SC sends all ardent greetings and recommends refraining from buying this multicooker. Actually, I salute them back: a new Shteba appeared the very next day

[Zephyr]

Zephyrthat I can say that any multicooker could have a breakdown, I also unexpectedly burned out Redmond, but this does not mean that it is bad and no one said that in the service, although boxes with faulty stumps of the same stood up to the ceiling)
And can you find out in which specific service you were told so and said hello?
TC is very strange that they speak about the equipment, for the repair of which they have signed a contract.

Masha, a cheap cartoon - some kind of Delfa. I don't remember the numbers. There are many programs: yoghurt, steamer, rice. pilaf, heating, frying, deep frying, soup, stewing, but no baking.

Maybe on rice? or on Zharka, if she is not very active.

[rice]

rather

soup

suitable for baking, keeping t even there, unlike the same rice or pilaf, where first there is a set of t as for frying, and then reset. A frying you can check with a biscuit, it will not lie. But is it possible to frying How long does it take to hold what is the maximum animation time allowed?

[Masinen]

Masinen, in St. Petersburg service center. The reason for the negative reaction of the master is surprising to me, but not at all because of the master: it turns out that the manufacturer of the multicooker (well, or the distributor) brings spare parts at best once a year. They do not even have elementary consumables like a wire to test the functionality. And they bring the Shtebs, according to the master, too often.
Everything is clear about marriage. Would. But I think that all the same I accidentally helped her with such use. I directly feel my guilt before Shtebochka If I had this power board, I would have repaired it without any problems. And so it was written off for scrap after a month of careful handling.

[Tatyana]

Tatyana, the main thing is that you now have a new Shteba!
And regarding spare parts, I think the representatives will read and take note)

Girls, thanks. I'll try it tomorrow and I hope everything works out. Masha, once again I apologize for the rubbish in your topic.

I cook like that all the time and everything is fine))
Then you need to put something around the bowl to collect condensation from the rim, such as a paper towel.
And there is no other way to close the Shtebu, I also bought a lid for the microwave.
The only thing you can cook without closing at all.

In the place where Shteba stands there is a slight slope of the floor, and there is no way to level it. Perhaps that is why the bowl-lid constantly moved out and dripped inside. But by the will of fate, I spoiled the Tekomu ham, so I will no longer use it and try the fate of Steba at the same time, and I have already become akin to Beloboka ...

Good day everyone.Girls, did anyone come across such a problem: my son wanted to help, put the meat to cook and left, when I came home from work I see that my stem is all in water, a puddle around, the display is foggy ... in short, my assistant forgot to insert silicone ring .... I tried to turn it on, but it does not work, is it really all ....?

[Angela]

Angela, I think that everything, probably inside, is closed from the liquid.
Or wait, let everything dry and try to turn it on.

do you think S. Ts. will not help?

SC should help, just)

Maria, thank you so much. The pressure cooker is still under warranty, but this is no longer a warranty case .... what do you think will be taken?

[Anjela1]

Anjela1, that's just how it was with me. I think the unit will not turn on anymore. If spare parts are transported to your SC, then the replacement will be done without problems. If the situation is like mine, then they will issue an act for the return of money from the store. Buy a new Shteba.

Thank you, I was already sadly wondering what holiday to ask my husband for another one as a gift) Now I got used to it ... the thing is not directly replaceable. Tatyana, thank you for your answer.

[Angela]

Angela, if they tell you that there are no details, then write here on the forum and what service will help you solve your problem)
Zephyr, Tatyan, you should have written that the service refused to be repaired due to the lack of a spare part, and you would also be helped to resolve the issue)
But you already decided everything well)

Maria, I understand, if tomorrow it doesn't turn on, I'll take it ... I bought it at Yulmart. Thanks again!)))

[Masinen]

Masinen, Masha, I don't use Contact at all. Honestly, I was going to write to the manufacturer, that is, to Germany, so that they would think about it there and figure out the supply of spare parts. And then it's annoying: here they love and respect Shteba so much, and they don't really reciprocate with us
I used to be sure that a multicooker is a device for boring aunts who do not know how to cook at all, but love to do "yumka", which "the dear ate, rumbling". How glad I am that Stebochka convinced me. In any case, I do not feel that I have become stupid and lazy - on the contrary, now I cook even more often and with great pleasure, so she helps me

[Tatyana]

Tatyana, it is not necessary to write to Germany)))
It is enough to write here, maybe the representatives of the company read the topics, and you would be answered in a personal and that's it)

Yes, Shteba is my favorite of all my multicooker! I took Shteba with me to the sea. I threw it all away in the morning; and we swim, we come hungry, and lunch awaits us)

[Masinen]

Masinen, then so: gentlemen-representatives of the Shteba in Russia, please arrange the supply of spare parts for your products! It is terribly insulting to return to the store a device that could easily be repaired in a service center. By the way, the store in which I bought my multicooker also sells restored Shteba devices - it turns out that they still fix it whenever they want.
Well, I personally prefer to write or call the manufacturer, as this always produces a greater result, but let's see how the contractor reacts.

[Masinen]

Masinen, thanks for the video recipe, the ham is denser in teskome, we will definitely try it!

[Irina. A]

Irina. A, yes, not at all))
The main thing is to come in handy))

Of course it will come in handy, I learned a lot here on the forum, (I generally keep quiet about the technique)

The ham goes well into the soup. This one:

cheese soup "Russian pizza" (Linadoc)

Maria, that is, even if the operating rules are violated, and in my case they are clearly violated, then the repair should be free, or exchange for a new one? Am I getting it right?

[Angela]

Angelaif the warranty has passed
Then the repair is paid.
And when the operating rules are violated, then the repair is also paid.

Angela, the repair should not be free if the operating conditions are violated during the warranty period, but you have the opportunity to take your copy to the seller and if the store does not have any suspicions (and most likely it does not), the store will return the money. All that remains is to make a deal with your conscience

looked at the documents, bought in December 2014

Maria, I have already washed it all, but the cause of the breakdown still needs to be announced, or do they not ask? It's just the first time this situation ...

You can say that it stopped turning on. And to voice what resulted, something is not necessary.

Maria, then you have to wait until all the moisture has evaporated under the display ... right?

[Angela]

Angela, in any case, she must be allowed to dry, maybe liquid got inside.
They will take it from you for examination, if nothing has changed, they will act in the service center and according to the conclusion of the service.
Like so.

[Angela]

Angela, if you suddenly have problems, then just write in a personal
S-t (Stebovich). I think you will get lost, at least with the repair)

I have a question about the Teflon bowl. Mine is 1.5 years old, I use it carefully, I wash it only with a soft sponge, I mix it with a silicone spatula.
But, it began to pester and burn.
Maybe it's time to buy another?
How often should the Teflon bowl be changed?

I have a question about the Teflon bowl. Mine is 1.5 years old, I use it carefully, I wash it only with a soft sponge, I mix it with a silicone spatula.
But, it began to pester and burn.
Maybe it's time to buy another?
How often should the Teflon bowl be changed?

It all depends on how much you use it.
If it starts to burn, then the coating has lost its properties. Or maybe you heated it empty, which could also affect the coating.
I rarely use a Teflon bowl, either for frying meat or for baking, and it will definitely last 100 years with me)

It all depends on how much you use it.
If it starts to burn, then the coating has lost its properties. Or maybe you heated it empty, which could also affect the coating.
I rarely use a Teflon bowl, either for frying meat or for baking, and it will definitely last 100 years with me)

I definitely use it a couple of times a week.
Maybe the quality of the bowls is different. Is this the case?

[milly02]

milly02, in general, the coating is very good at the bowls, you were the first to write that there was a problem.
Anything can be, of course.
My bowl is also a year and a half. But I rarely use it, I do everything in steel.

[Masinen]

Masinen, Mash,
The connection with the representative turned out exactly the same as it seemed to me, sorry for the pun. As for your recipes and other members of the forum, I want to emphasize that there can be no complaints on my part. On the contrary, thank you very much for such a detailed participation in the topic of this multicooker. For her, I also do not harbor bad feelings. The point was completely different: to warn against possible (!) Breakdowns to everyone who will cook according to this recipe. You are absolutely right, having noticed that others are cooking, and no one had similar problems: it is possible that it will not arise in the future, because I did not have any signs of flooding on the case and on the power board itself. Simply, you see, Comrade S-t refuses to comment on anything in essence, but only emphasizes that she is to blame, as if he opened the device with his own hands
Please do not delete messages as it is difficult to see the conversation thread. Right of speech, no one swore

S-t, I have a different opinion: you (not only or not so much you personally, but everyone who links, representing the manufacturer) should warn the user right here, under the recipe, since there are opportunities. Having extensive experience with a variety of techniques, I used this recipe only because I did not see a single comment from your side about the safety of such cooking.
And yet it was about the service - about the fact that, unfortunately, it does not exist. Recognize the master me responsible for damage to the goods, which he did not do, having diagnosed the disassembled device, including, I would like to repair the multicooker for my money, and not throw it in the junk. I think you are reasoning that, they say, they have already become too hungry, they refuse the new one. Absolutely not, and I wrote about this in the very first message. I really hope that some shifts on your part towards service and warranty and non-warranty equipment of the Shteb will begin.Once a year, to bring in parts for repair in an amount insufficient for repair - but what kind of service is this. Good luck and change

[Tatyana]

Tatyana, I told you that Apple told me, and that in fact no one knows)

You contradict yourself a little)
Here's what, you write that there are no complaints about the recipes, but at the same time you told S-t why he did not write that this should not be done and at the same time they wrote that the master in the service did not say that the power board flew due to moisture.
So the cooking method has nothing to do with it)
If the master found out that moisture got inside the power board, and this would be visible due to the oxidation of the contacts, then he would not give an opinion on the exchange)))
It turns out that the power board just burned out and that's it! Maybe there was a drop in electricity in the network, maybe something else, but obviously not from moisture))

And I want to write again!
Thank you for coming and sharing your situation in the topic, then everything ended well)

I made a footnote to my videos and recipes, I can't vouch for other recipes)

[Masinen]

Masinen, Masha, I do not contradict at all Warn that using a multicooker for cooking according to the recipe you specified may result in a breakdown of the device, because there are obvious violations of the operating rules, and there should be no repair under warranty - this is what I would like from a company representative in Russia. And what happened in my case, about that I can only guess, comparing one with the other, in fact, there is a conclusion of the master, who is entrusted with diagnostics. Do you think my desire to understand a little about the cause of the breakdown is surprising? Let's leave it as it is - in the sense that people who are less experienced in using multicooker take note of the information about the risk. Thank you for the footnote Probably you should also become a representative of Steba

S-t, only they did not change anything for me, it was the store that returned the money, and I immediately acquired a new Shteba. Therefore, yes, the service was ... oh, no, it was not. I no longer have any documents for the departed Headquarters, they went immediately to the store to return. I am not asking you to be responsible for the employee of the authorized SC, whose address is indicated on your website. It would be strange, in my opinion, he himself explained the situation quite tolerably. You can easily conduct an internal investigation - I am sure that my device will be returned to you with these same documents if you are a supplier for this store.

Probably, you should also become a representative of Steba

Tatyana, thanks for the recommendations))

But you missed this recipe.
Here the ham is made according to all the rules of operation of the multicooker.


White-sided ham (Steba DD1 Eco pressure cooker) (Masinen)

I probably didn’t understand something, but when I was making ham in Tescom and covered the head with a second bowl, there was nothing, no condensation, sorry, if not the topic

[milly02]

a question about the teflon bowl. Mine is 1.5 years old, I use it carefully, I wash it only with a soft sponge, I mix it with a silicone spatula. But, it began to pester and burn.

milly02, did you ever pour cold liquid into a hot bowl?

Girls, tell me, boiled pork on what prog and how many minutes. prepare? True, I have Shteba DD2, but all the same, right? I looked through the recipes, but I didn't find it for Shteba! Tell me!

In my opinion .. meat 40 min, pre-fry

[guzel]

guzel, Irina almost correctly said: fry a little on both sides in a non-stick bowl, pour over the sauce or juice with spices and the "Meat" mode 0.7 30 minutes. Then chill in the refrigerator for 8 hours, and only then cut.

And from the liquid, you can probably make a thick sauce ........

Girls! I have a question again! (I’m kind of clumsy). My jellied meat does not freeze (I poured it and put it in the refrigerator last night at 22.00). What did you do wrong? And now what i can do? The daughter offers to put it in the FREEZER, but I don't think I need something! How to be now?

The freezer will not change anything ((Tell us what you cooked from. Did you put it in the refrigerator when the jellied meat was already completely cold?
I'm afraid I'll have to digest with the addition of gelatin :(

I don’t know where to ask the question. I'll try here.
In the refrigerator lies a pork "apple" marinated in a vacuum: a ham weighing about 1.200 g
I want to cook his sous vide. At what temperature and how long should it cook? The piece is thick, spherical.

[Elena]

Elena, It is necessary to measure its thickness. You can cook at 63-65 gr.
The time plate depending on the thickness is in the subject about Su-Vid