All questions about buying a Brand multicooker and accessories

This service was useful to me. You have the opportunity to repair at least under warranty, and if something is wrong, send it back. And I'll send it back for a lot of money, but who will send it back to me for the same big money ?? And opportunities do not always happen.
So I was sure that the saucepan was in working order and free from defects.

[Lerele]

Lerele , I understand you, but in general, if this is a reliable Internet store, then they usually go to a meeting with a client, and they could check the device before sending it, especially so far! and they profit from it!
may your assistant serve you faithfully! T. T. T.

I have never heard that online stores just check the goods. And it's hard to imagine such a thing with their volumes. No one ever opens the original packaging.
Therefore it is a service. And any service costs money. For example, I was very happy when I was offered such a test. But no one forced me, this is not an obligation. If I refused, no one would take any money from me.
On the contrary, I was pleased with the service.
And for those who buy from afar, this service is very appropriate.

And thanks for the wishes !!!

I'm samalichno into the player. ru opened the box, checked everything, asked the manager to connect it to the network. All this is completely free.

They have a testing service - it's true, only that they are testing there, I did not understand.

And they also offer to pay extra for the fact that it will be possible to return the purchased equipment within two weeks without explanation, bypassing service centers and expertise.

And they also offer to pay extra for the fact that it will be possible to return the purchased equipment within two weeks without explanation, bypassing service centers and expertise.

Well done!
In fact, 2 weeks is the legal period within which the buyer can return good quality product on condition no traces of exploitation... Without any expertise, SC and additional payment.
There is even such a term "cooling period". Well, a man bought it in the heat, then changed his mind, but didn't use the product. Obliged to take back.

Well done!
In fact, 2 weeks is the legal period within which the buyer can return good quality product on condition no traces of exploitation... Without any expertise, SC and additional payment.
There is even such a term "cooling period". Well, a man bought it in the heat, then changed his mind, but didn't use the product. Obliged to take back.

There is a list of goods that cannot be exchanged or returned, technically complex goods belong to these, so they can be returned only after the SC ...

Question to Brand representatives: are our CFs technically complex or are they due to be returned within the first 2 weeks?

I'm samalichno into the player. ru opened the box, checked everything, asked the manager to connect it to the network. All this is completely free.

They have a testing service - it's true, only that they are testing there, I did not understand.

And they also offer to pay extra for the fact that it will be possible to return the purchased equipment within two weeks without explanation, bypassing service centers and expertise.

They open, check for damage, then turn on and check if it works.
That is, the same as you did yourself. But not everyone has this opportunity.

There is a list of goods that cannot be exchanged or returned, technically complex goods belong to these, so they can be returned only after the SC ...

Question to Brand representatives: are our CFs technically complex or are they due to be returned within the first 2 weeks?

Complex technical goods: the list of complex technical goods has been expanded
The list of technically complex goods is approved by the Government of the Russian Federation. Technically sophisticated products have been expanded. The list of technically complex goods in 2011 has been expanded by the Russian Government. The rules for returning a technically complex product have not changed.

In accordance with paragraphs eight and eleven of clause 1 of Article 18 of the Law of the Russian Federation "On Protection of Consumer Rights" in relation to a technically complex product, the consumer, in the event of deficiencies in it, has the right to refuse to execute the contract for the sale of a technically complex product and demand the return of the price paid for such product amount or to submit a demand to replace it with a product of the same brand (model, article number) or for the same product of another brand (model, article number) with a corresponding recalculation of the purchase price within fifteen days from the date of transfer of such a technically complex product to the consumer (exchange of a technically complex goods); upon the expiration of this period, the specified requirements are subject to satisfaction in the event, in particular, of the impossibility of using a technically complex product during each year of the warranty period in the aggregate of more than thirty days due to the repeated elimination of its various defects.

LIST OF TECHNICAL DIFFICULT PRODUCTS (item with kitchen appliances):

Refrigerators, freezers, washing machines and dishwashers, coffee machines, electric and combination cookers, electric and combination ovens, air conditioners, electric water heaters with an electric motor and / or microprocessor automation.

I'm in the player. ru opened the box, checked everything, asked the manager to connect it to the network. All this is completely free.

They have a testing service - it's true, only that they are testing there, I did not understand.

And they also offer to pay extra for the fact that it will be possible to return the purchased equipment within two weeks without explanation, bypassing service centers and expertise.

Well, you're there, but it will be expensive to fly from Germany to check. Therefore, it is good that there is such a service. Because the player has huge volumes, and if they checked everything, there would not be some of the lowest prices.

Complex technical goods: the list of complex technical goods has been expanded
LIST OF TECHNICAL DIFFICULT PRODUCTS (item with kitchen appliances):

Refrigerators, freezers, washing machines and dishwashers, coffee machines, electric and combination cookers, electric and combination ovens, air conditioners, electric water heaters with an electric motor and / or microprocessor automation.

Multicooker is not to be seen ... And even similar in description (and what is so complicated about it?)

I only know about food, medicines and the like that this rule does not apply to them.

Multicooker is not to be seen ... And even similar in description (and what is so complicated about it?)

I only know about food, medicines and the like that this rule does not apply to them.

But I realized that, on the contrary, multicooker cannot be exchanged and returned!
Denis, clarify, plz

Multicooker is not to be seen ... And even similar in description (and what is so complicated about it?)

But I realized that, on the contrary, multicooker cannot be exchanged and returned!
Denis, clarify, plz

Hello! Many aspects depend on the store itself, where you purchase a complex technical product (multicooker). It is best to find out on the spot all the details about the possibilities of return-exchange. Let's say "Globus" gives its own guarantee - 2 years. And 30 days to return or exchange unused equipment.In other stores, in order to exchange a multicooker, or return money in the first 15 days, including the day of purchase, you will need to present an SC conclusion confirming that the unit came out of standing through no fault of a person, and is technically defective, or has a factory defect. On this basis, the store will be obliged to change the device, or return the money. Otherwise, the store has the right to refuse.

Denis thanks!
So, I understood everything correctly, and multicooker belongs to the same list of technically complex goods, which, being in good working order and of proper quality, nevertheless cannot be returned in the first 15 days (except on the store's own initiative)

I'm a beginner, I want to buy a 502, but I'm confused by a bowl with ceramic. coated. Is there an add. bowls for 502 not ceramic ??

[Lusenka]

Lusenka, to 502 bowls come only with a ceramic coating. What confuses you about it?

[Lusenka]

Lusenka, to 502 bowls come only with a ceramic coating. What confuses you about it?

will the bowl fail quickly ... maybe these are strange questions - I just want not to be disappointed in the choice!

[Lusenka]

Lusenka, bowls to 37501 have a non-stick rather resistant coating. If you are worried about ceramic coating, then maybe you should look towards 37501? I can't speak for cups from 502, because I myself did not use them. And opinions here are different about these bowls: for someone they serve 3-4 years, and someone "plows" them for several months.

I wanted 37501, but in my city I only found 502 ... so questions immediately started pouring in ... I don’t trust purchases via the Internet ... now the guarantee is a bit complicated face-to-face, not that not seeing person ... and I have already faced this, I don’t want it anymore ... so I’m considering options.

If you place an order on the official website of the Brand. rf, there will be no problems with the guarantee at all.

Good evening!

My friend flew to Kiev. I would like him to bring me a BRAND 5060 multicooker. But as I understand it, they don't sell it in Ukraine. What is it comparable to? Where can you buy an MV? It is desirable that either a large store or an online store with fast delivery.

Thank you so much!!!

Good evening!

My friend flew to Kiev. I would like him to bring me a BRAND 5060 multicooker. But as I understand it, they don't sell it in Ukraine. What is it comparable to? Where can you buy an MV? It is desirable that either a large store or an online store with fast delivery.

Thank you so much!!!

[lyuba1983,]

lyuba1983, Where are you from?

For Brand it was necessary to fly to Moscow, and not to Kiev ... Brand products are not sold in Ukraine, only in Russia and Belarus.

[lyuba1983,]

lyuba1983, Where are you from?

For Brand it was necessary to fly to Moscow, and not to Kiev ... They do not sell Brand products in Ukraine, only in Russia and Belarus.

I'm from Israel, we don't sell multi at all ...
Maybe you will advise then something
I liked that this is also a pressure cooker and the lid can be washed separately from the MV itself.

I'm from Israel, we don't sell multi at all ...
Maybe you will advise then something
I liked that this is also a pressure cooker and the lid can be washed separately from the mv itself.

But in Kiev you can buy Dex DMC-60, this is the same 37501!
Or do you just want a pressure cooker?

Good day! I'll correct you a little: not 5060, but 6050! This model is comparable with various other multicooker-pressure cookers with a wide selection of cooking modes, in our whole 14. The 6050 has excellent cooking modes and it costs acceptable. Brand is sold only in the Russian Federation and Belarus. You can buy products on the company's official website in the online store, from official dealers, as well as from non-official ones.

I wanted 37501, but I only found 502 in my city ... so questions immediately started pouring in ... I don’t trust purchases via the Internet ... now the guarantee is a bit complicated face-to-face, not that not seeing person ... and I have already faced this, I don't want it anymore ... so I am considering options.

Good day! I bought a multicooker 502 almost two years ago, I use it every day and until nothing happened to the cup, I am very happy, I make soups, meat and pies in it. I ordered multicooker only from the Brand website for myself 502, and my mother and mother-in-law 501 are all happy.

Would you like to ask Brand representatives if you don't know when the 501 bowls will be on sale? And then I bought myself a second cup for 502, now my mother wants an additional cup and I look at my mother-in-law on the site since the new year they are not on sale

Good day! Please help me with a choice !!!!
Or 37501 or 6050 pressure cooker.
Interested in frying, delicious stewed soups, charlotte biscuits.
Porridge and yogurts are not important.
I have never had either one or the other.
I was tortured with the choice.

Good day! Please help me with a choice !!!!
Or 37501 or 6050 pressure cooker.
Interested in frying, delicious stewed soups, charlotte biscuits.
Porridge and yoghurts are not important.
I have never had either one or the other.
I was tortured with the choice.

If you are more accustomed to looking into the pan during cooking to add or stir something, then take 37501 (MB). And if you allow the preparation of soups with one tab, that is, lay everything down at once and forget about the soup for a while, then 6050, it fries perfectly, broths, cereals, steamed vegetables, and all the baked goods are super, and everything is fast. But it will not work to interfere with the process, the lid is blocked.

If you are more accustomed to looking into the pan during cooking to add or stir something, then take 37501 (MB). And if you allow the preparation of soups with one tab, that is, lay everything down at once and forget about the soup for a while, then 6050, it fries perfectly, broths, cereals, steamed vegetables, and all the baked goods are super, and everything is fast. But you won't be able to interfere with the process, the lid is blocked.

Vooot, I want to crawl under the lid while cooking)
But it's embarrassing that it takes a very long time to cook 37501.
Or I'm wrong? Charlotte hour twenty

Vooot, I want to crawl under the lid while cooking)
But it's embarrassing that it takes a very long time to cook 37501.
Or I'm wrong? Charlotte hour twenty

Well, it isn't! in addition, in 6050 baking works without pressure, and therefore does not differ much in time.
I like both 37501 and 6050, but 37501 is still more versatile.

Why long? Yes, you won't notice how this twenty hour will fly by

My husband says we need to take 6050, but I'm afraid I won't be able to cope ...
But of course she looks very pleasant to me!
But 37501 seems to be easier to use, but 6050 is faster ...
What to do?

My husband says we should take 6050, but I'm afraid that I won't be able to cope ...
But of course she looks very pleasant to me!
But 37501 seems to be simpler in circulation, but 6050 is faster ...
What to do?

who cooks in your house? so choose!
you can take 37501 now, and then, when you mature, the new 6051 will be released just in time for the summer!
in general, it is good to have both units! it is very comfortable!
I have never regretted that I have a multicooker and a pressure cooker!
but 37501 is still closer to me! and the son (adult) uses it without problems!
but the choice is yours!

I want 37501 more, I think it will be easier to cook.
But 6050 is faster)

[valushka-s]

I want more 37501

Well, take it while you have it. valushka-s the multicooker is excellent! Charlotte bakes in 50 minutes.
For those who are on this site recently and are not yet aware, I will quote:

... I have to inform you that the Brand 37501 and Brand 6050 multicookers arriving in February and March this year will be the last representatives of their series. So hurry up ... those who thought to take it or not

If you are more accustomed to looking into the pan during cooking to add or stir something, then take 37501 (MB). And if you allow the preparation of soups with one tab, that is, lay everything down at once and forget about the soup for a while, then 6050, it fries perfectly, broths, cereals, steamed vegetables, and all the baked goods are super, and everything is fast. But it will not work to interfere with the process, the lid is blocked.

Can't you use it as a multicooker? I thought it wasn't just a pressure cooker ...

Can't you use it as a multicooker? I thought it wasn't just a pressure cooker ...

6050 is very good, BUT just a FRUIT! Only in Fry mode, cooking with the lid open.

Can't you use it as a multicooker? I thought it wasn't just a pressure cooker ...

Frying and Baking modes work without pressure.

I would like a pressure cooker

Then ask in this thread

Frying and Baking modes work without pressure.

Oh, how it scares me) there has never been such a technique, and today I will get my 6050
Can I handle it? Wouldn't it be worse than a slow cooker ...

[Dessert]

Dessert, we haveTemka pro 6050, there you can always get answers to your questions. So don't worry, be sure to handle it

Well, I just chose. And they ended

I threw the link in a personal message, where you can place an order while Brand has these models in Moscow. Model 37501, everyone will confirm that it is. Moreover, it seems to me that it is easier to start with a multicooker, you can peep into it, and the Frying mode is generally superb!

Will the spare bowls for 37501 and 6050, which arrive in summer, be golden or black?

Both black and gold!

Good afternoon, Denis BR, I ordered a multicooker 37501 on the official website, paid for the order, they sent me only when I checked in the shopping center Autotrading on the website, then I contacted by phone. with the operator and they clarified the same to me, only delivery not to my city, but to Nizhny Novgorod and the phone number. called not mine, that is, SMS or a call to my phone. was not, she was taken to Nizhny Novgorod. Please help me with this issue! I wrote a letter and they told me that most likely there was no delivery to my city and therefore it was delivered to a large center and I need to pay for the delivery to my city myself, but there is a delivery in my city, and the operator clarified to me that either the sender confused it, i.e. Brand, or TC Autotrading and that the sender needs to contact the TC Autotrading in Moscow and clarify the situation, check the receipt and if Brand confused it, then pay accordingly, and if TC Autotrading, they will send from Nizhny Novgorod immediately to Saratov. These are my business .... I am very nervous and upset, I have to pick up the multicooker in time, and now it’s again unclear what to do and pay for the extra delivery, you know, I don’t want to, because I didn’t mix it up. For a very long time I chose a cartoon, and then this happened, I understand that all people can be wrong, but the impression is not the same ... and they wrote unverified information about delivery with cities in the letter. I hope very much for your help!!!!

And for several months now I have not been able to receive a refund for the returned bowls ... the order was placed on a legal entity. face, all the documents have been drawn up long ago, and every time, the bosses are on vacation, then the accounting department is there.
Now the kettle, also purchased in Brand, has burned out, but I don't even want to get involved with the return, as in the future, buy something directly from the brand. To be honest, I didn't expect it, it's a shame.

And for several months now I have not been able to receive a refund for the returned bowls ... the order was placed on a legal entity. face, all the documents have been drawn up long ago, and every time, the bosses are on vacation, then the accounting department is there.
Now the kettle, also purchased in Brand, has burned out, but I don't even want to get involved with the return, as in the future, buy something directly from the brand. To be honest, I didn't expect it, it's a shame.

Good day.
Write to me in the PM the name of the organization and the coordinates by which you can be contacted.
We will urgently sort out the situation.

And for several months I have not been able to receive a refund for returned cups ...

But I didn't return the stainless steel bowl. I cook in it steamed vegetables in their uniform, otherwise the coated bowls darken from the same beets. And here it is not so sorry.

But I didn't return the stainless steel bowl. I cook in it steamed vegetables in their uniform, otherwise the coated bowls darken from the same beets. And here it is not so sorry.

Ksyusha, I had 3 bowls for a refund, 2 of them were returned to me by people, I returned money from my pocket. Yes, the amount is small, around 3.5 sput, but this is also money.
It turns out that it is easier for us to buy branded products in Yulmart, because they have a well-established return process, and do not wait three months.

I took the soup bowl for myself, but why do I need soup with pieces of coating?

Why do I need a soup with pieces of coating?

No, I don't cook soup. Only for a steamer