Multicooker Brand 37502

For me, too, for the first time, Brandik smelled, for more than a week somewhere, especially when baking, I also gundel about this more than once, but I'm not in the Moscow region, I’m probably the only person in the country, with such a cartoon .. and nothing, over time, the smell passed.

Yes, Lena, you do not live close to us.
Then I can offer several options for solving the problem:
- send the multicooker to us. we will replace the NE and send it back to you,
- if you or your friends are in Moscow, then bring the multicooker to our office, Egoryevsky proezd, 2
- if it is possible to replace the NE on our own, then we will send the heating element and a video instruction on how to replace it.
Take any of these options.
Waiting for your reply.

I chose the third option. Now dancing with a tambourine has begun.

Lala Toy. I would still not advise you to change the heating element yourself. As I see, you are from the suburbs. We now have a service for the free departure of the master for repair. Call the office and order a replacement master.

Dear Brand representatives, did you try to come to an agreement with each other to begin with?
and just in case I will say that myself I'm not going to change anything.

Girls, that's what I love you for, it's a sense of humor and positif-f-f-f
Lenochka (Lyalya-Toy), I may not understand what, but it seems to me that Vadim and Elena work in different "hierarchies", the subordinate will not run to the boss and report everything (about everyone) ... the inconsistency came out .. But I understand you perfectly (probably the weather also influenced), don't be upset, everything will be done and your cartoon will please you (I really hope for that) and a good mood will return to you

And I still have a question: is it possible to make meat in the sleeve in a multicooker? In the oven, which we do, after marinating. I read about it somewhere in the subject, but did not understand: should you take off the sleeve or fry it right in it? Or stew? And how much weight should a piece be in order to boil?

It can be in the sleeve, you can take it out. Just in the sleeve, if in the oven, does not dry out. And in the cartoon, and so it does not dry!

Dear Vadim. First they would find out, and then they would suggest ...

Dear Brand representatives, did you try to come to an agreement with each other to begin with?
and just in case I will say that myself I'm not going to change anything.

As they say, the road to hell is paved with good intentions.
It was hard for me to imagine a girl changing a heating element on her own.
But since you will not change yourself, now I am calm. And we, immediately on Monday, will begin to negotiate with each other in Brand

[INSTEAD]

Nata! And tell your husband that the main goal of home appliances is to do the work NOT BETTER YOU, BUT INSTEAD YOU.

Even a few minutes of cooking a day in a week adds up to hours, and then to days. It's scary to think how many YEARS of life we ​​spend in the kitchen.

Izum, You are right to the point. And this monstrous really, on what unnecessary things we spend our life ... Really it becomes scary, as you think ...

And I would love to hear the truth about the cartoon from Elena lali toy

And we are not hiding anything here. About the smell of the first batch of multicooker? This is not a mystery at all. And this problem is easily solved by the representatives of the company.

I chose the third option. Now dancing with a tambourine has begun.

Dear Brand representatives, did you try to come to an agreement with each other to begin with?
and just in case I will say that myself I'm not going to change anything.

Good day.
Elena, everything is valid. We shot a video clip (especially for you!), I think it will not be difficult for you to replace the NE. Be sure to check the heating element for odor.
P.S. No one tried to replay the situation. We are all trying to help users of our technology. Therefore, you were offered another option for resolving the issue.

Recommendations for odor elimination during NE burning.
To eliminate the smell from the heating element, there is no need to boil and boil ... water with lemon. It is enough to turn on the "Baking" mode, and turn it off after 15 minutes. Do not close the lid of the multicooker!
After the heating element has cooled down, repeat as needed.

Elena, tell me, please, how to be in the next situation.
After the baking program at a time of 1:20 (this is my mother baking Borodinsky from the recipe book), after the signal to end the program, after some unknown time (maybe 30-40 seconds have passed since my mother went to get the bread) E3 lit up. There were no deformations or hits of foreign objects, the bowl fit snugly.
It feels like some mistake happened instead of switching to heating. I advised my mother to disconnect the MV from the network for now.
But what really should be done?

All right you advised. Let the slow cooker cool down, and then try turning it on and cooking something. Be sure to use the Bake mode as well. The error may no longer appear. But if the multicooker refuses to work or the error reappears on the display, it will be necessary to show the multicooker to a specialist of the service center. Email me what happened after the heating element cooled down.

[b]

After plugging into the network, there was no error on the display.
The program was tried For a couple
at the end of the program, the screen lit up, as it should, b, but at the same time, the heating indicator on the button itself does not light, it did not burn before, it turns out (my mother drew attention to this)
a little later she will try baking again (short version - 15-20 minutes) and I will write about the result
.............
nevertheless, the indicator on the button is on, but much weaker than on other buttons, and is only noticeable when it gets dark
.............
short-term baking went without errors

I, too, once after baking, turned on the heating and immediately e3 flashed. After disconnecting from the network, it began to work normally, until this happened again.

I have already had this E3 error 2 times. The last time the Bake mode was running. Each time I disconnected from the network for a while, then turned it on again - everything worked fine. It is not clear why she appeared.

Maybe with prolonged baking is overheating?
Or is there another indication for this?

The instructions say that the heating element is covered with a ceramic non-stick coating, is that so? It seems that such coverage is planned only in model 502?

Gyyyyyyyyyyy. Yesterday I put the millet with pumpkin at night, got up in the morning, the porridge is ready, delicious, and the inner lid in the sink lies

The instructions say that the heating element is covered with a ceramic non-stick coating, is that so? It seems that such coverage is planned only in model 502?

The information in the instructions is not correct. Multicooker Brand 37502 (37500) comes with a non-stick heating element. The ceramic coating of the heating element is planned in the Brand 502 multicooker.
P.S. I edited the message, because at the beginning I gave incorrect information.

Gyyyyyyyyyyy. Yesterday I put the millet with pumpkin for the night, got up in the morning, the porridge is ready, delicious, and the inner lid in the sink lies

But if they cooked with steam, then the steam would pour out from under the lid, and the condensate got into the control board, and then ... the service center. Scared? Remember to use the removable cover plate!

[Elena Br]

Elena Br not that word!

Tell me for heaven's sake, when is the new 502 coming out? My husband was eager to make me happy by the New Year, and now, apparently, I will have to choose another gift? So when will my dream come true?

According to the latest information, the dates have shifted to January-February. I couldn't stand it, there was no more urine. But now my darling has calmed down, otherwise this obsession almost drove me crazy

sometimes, they write in the instructions that a chemical (technical) smell can come from the initial - this will burn the element. Then everything is OK.
But don't you have a new fridge, doesn't it smell? or shoes? And sheepskin coats not even new in minibuses after rain and snow? fffu rams

And what does the new refrigerators smell like? My Atlas smelled like nothing. But I bought a waterproof suit for my son, so he smelled all over the room until she put it away in the closet. So what? Pay less attention to smells. Otherwise, you can go crazy

But if it was steamed, then the steam would pour out from under the lid, and the condensate got into the control board, and then ... the service center. Scared? Don't forget to use the removable cover plate!

I once stewed meat without an inner lid (I forgot for 2 hours), nothing happened.
By the way, if you bake without a valve, there will be no condensation at all?

By the way, if you bake without a valve, there will be no condensation at all?

there are rumors that you can fry without a valve. About baking - the heat will go away and the top will not brown. I tried it differently, now everything is with a valve or an open lid.

Once again about smells. The heating element is burnt, the gum smells like the previous dish, airing reduces the smell and is not observed in the new dish.
The saucepan is wonderful!

Today I cooked milk porridge for the first time with a delay.
Everything worked out, but the food with a pungent smell! They did not eat.
Yesterday I washed with the fairies.
Today I will try to boil water with lemon.
I regret that I did not pay attention to the smell reviews, because I think that high-quality equipment should not have any smell.
If the manufacturer still needs a piece with a smell, I am ready to provide it to them.

Tell me for heaven's sake, when is the new 502 coming out? My husband was eager to make me happy by the New Year, and now, apparently, I will have to choose another gift? So when will my dream come true?

We expect the Brand 502 multicooker to arrive in January-February 2013. I can say more precisely after the production of the batch.

I once stewed meat without an inner lid (I forgot for 2 hours), nothing happened.
By the way, if you bake without a valve, there will be no condensation at all?

If you have a slow cooker from the last batch, then there should be no condensation. If from the previous one, then there may be a small amount.
If you cook pastries without a valve, then there is a possibility that they (pastries) will not rise. To reduce condensation, I recommend removing the valve 10 minutes before the end of the program.

Today I cooked milk porridge for the first time with a delay.
Everything worked out, but the food with a pungent smell! They did not eat.
Yesterday I washed with the fairies.
Today I will try to boil water with lemon.
I regret that I did not pay attention to the smell reviews, because I think that high-quality equipment should not have any smell.
If the manufacturer still needs a piece with a smell, I am ready to provide it to them.

Yes, we need a copy, because we haven't received one yet. Write me in a personal message from which city you are and we will discuss a way to exchange multicooker.

there are rumors that you can fry without a valve. About baking - the heat will go away and the top will not brown. I tried it differently, now everything is with a valve or an open lid.

Once again about smells. The heating element is burnt, the gum smells like the previous dish, airing reduces the smell and is not observed in the new dish.
The saucepan is wonderful!

I join. I've been cooking for a week now. There was no smell right away, although the water was boiled with lemon, just in case. Prepared sauces from meat and potatoes with a lot of spices.I washed the lid, smeared the gum with lemon juice (I don’t remember who to thank for the idea, someone on the forum advised) and cooked milk porridge on a postponement for the morning. It smelled like porridge and milk.
If the cartoon is left open, there are no foreign smells, they simply disappear.

If you have a slow cooker from the last batch, then there should be no condensation. If from the previous one, then there may be a small amount.
If you cook pastries without a valve, then there is a possibility that they (pastries) will not rise. To reduce condensation, I recommend removing the valve 10 minutes before the end of the program.

I bought it in February 2012.
I forget to remove the valve every time 10 minutes before the end of the program. But it doesn’t bother me, it’s baked and thanks for that! True, the top of the charlotte resembles the lunar surface. If I'm not lazy, I turn it over, bake it.

"Lunar surface" - oh, as you pointed out.
And I never bother, I just turn it over on a plate and the ruddy side turns out to be on top.

And sweat on the plate. I put it on the grill (I left it from the old microwave).

Hello everyone! They gave me a multicooker, today I tried it ... yes, the smell. Among other chemical odors, the smell of PVC is clearly felt, it seems to come from the O-ring. In this regard, I have a question: "Can PVC be used in dishes?" This is not just an unpleasant smell, but also a very harmful discharge.

Good day to all. Also recently became the owner of this multicooker. I must say right away that I did not have any problems with the smell at all.
I have other questions about the modes.
Since this is the second cartoon after Panasonic, I tried to cook in the new Brand the same way - it didn't work out. The main question arose about the "croup" mode (with all its sub-modes). As I understand it, it is automatic and should turn off after all the liquid has evaporated (in any case, this has always been the case in Panasonic). Or I'm wrong?
I cooked several times in this mode, the program ends, and there is water in the pan. And according to the observation of the cartoon, active evaporation of the liquid during the program is not observed (almost no steam comes out of the valve). Is this intended or is there something wrong with my cartoon?

Good day to all. Also recently became the owner of this multicooker. I must say right away that I did not have any problems with the smell at all.
I have other questions about the modes.
Since this is the second cartoon after Panasonic, I tried to cook in the new Brand the same way - it didn't work out. The main question arose about the "croup" mode (with all its sub-modes). As I understand it, it is automatic and should turn off after all the liquid has evaporated (in any case, this has always been the case in Panasonic). Or I'm wrong?
I cooked several times in this mode, the program ends, and there is water in the pan. And according to the observation of the cartoon, active evaporation of the liquid during the program is not observed (almost no steam comes out of the valve). Is this intended or is there something wrong with my cartoon?

and in what ratio did you cook Krupa: water? Do other modes work? Boil cereals?

Hello everyone! They gave me a multicooker, today I tried it ... yes, the smell. Among other chemical odors, the smell of PVC is clearly felt, it seems to come from the O-ring. In this regard, I have a question: "Can PVC be used in dishes?" This is not just an unpleasant smell, but also a very harmful discharge.

PVC is not used. And the smell from the O-ring is "suffocated silicone", rinse, treat with lemon, let air

Even nipples are made of silicone, it cannot "suffocate" and smell.

Silicone absorbs odors very well.

I agree, it absorbs. But where does it absorb the PVC smell in the multicooker?

Hello everyone! They gave me a multicooker, today I tried it ... yes, the smell. Among other chemical odors, the smell of PVC is clearly felt, it seems to come from the O-ring.In this regard, I have a question: "Can PVC be used in dishes?" This is not just an unpleasant smell, but also a very harmful discharge.

Return it to the person who gave it and all the smells, along with the questions, will go away immediately ...

Return it to the person who gave it and all the smells, along with the questions, will go away immediately ...

It is a pity that you did not give it to me ... I would use your advice

It is a pity that you did not give it to me ... I would use your advice

Chur-chur

My gifted for her gave a triple and borschtststs. She has been preparing for a week and so far only.

Good day to all. Also recently became the owner of this multicooker. I must say right away that I did not have any problems with the smell at all.
I have other questions about the modes.
Since this is the second cartoon after Panasonic, I tried to cook in the new Brand the same way - it didn't work out. The main question arose about the "croup" mode (with all its sub-modes). As I understand it, it is automatic and should turn off after all the liquid has evaporated (in any case, this has always been the case in Panasonic). Or I'm wrong?
I cooked several times in this mode, the program ends, and there is water in the pan. And according to the observation of the cartoon, active evaporation of the liquid during the program is not observed (almost no steam comes out of the valve). Is this intended or is there something wrong with my cartoon?

Everything is in order with your cartoon, somewhere in the subject the girls wrote that in this model, as in Panasonic, it will not work if it remains a lot of water, and the Panas will soar for at least 3 hours until all the excess evaporates. It seems that the mode is automatic too, but apparently not as smart as in Panas. And so I'm very happy with the cartoons, the smell went away after the 1st application. everything turns out delicious

[Lena-serg]

Since this is the second cartoon after Panasonic, I tried to cook in the new Brand the same way - it didn't work out. The main question arose about the "croup" mode (with all its sub-modes). As I understand it, it is automatic and should turn off after all the liquid has evaporated (in any case, this has always been the case in Panasonic). Or I'm wrong?

Lena-serg, alas, you are wrong. In Panasonic the program sensory, works until the water boils away. And in Brand automatic... Works definite time (see the table of modes). It is necessary to take this into account and strictly observe the ratio of water and cereals. Then everything will work out!

and in what ratio did you cook Krupa: water? Do other modes work? Boil cereals?

Yes, I actually got used to making boiled and baked potatoes in this mode, macaroons with meat, and dumplings. That is, those products that by themselves, unlike cereals, do not absorb a lot of liquid. While I was experimenting in Brand only with potatoes, after the end of the "pilaf" program, I had to put another "baking" for 10 minutes, so that the remaining liquid evaporated - not very convenient.

[Lena-serg]

Lena-serg, alas, you are wrong. In Panasonic the program sensory, works until the water boils away. And in Brand automatic... Works definite time (see the table of modes). It is necessary to take this into account and strictly observe the ratio of water and cereals. Then everything will work out!

Well, then I'll try to use some other program to cook my favorite dishes.

[Lena-serg]

Lena-serg, try to cook your favorite dishes on the "BAKERY". It should work! But you will have to control the process at first.

[Lena-serg]

Well, then I'll try to use some other program to cook my favorite dishes.

Lena-serg, try to cook your favorite dishes on the "BAKERY". It should work! But you will have to control the process at first.

I join.
When I discovered the lack of sensory modes, at first I got upset, began to cook my favorite Panasikovaya pilaf potatoes on baked goods (I have 40 minutes, but here the quantity and quality of potatoes also affects), grease it with sour cream or mayonnaise with herbs. I think. It turned out to be much tastier.
Thanks Brandyk.
Now I cook potatoes for baking in Panasika.

I want, I want to tell you about the smell too.
I have 37502 since May. The smell was. Three to four days.
By the way, the courier from the online store said that there were such complaints and they will change the cartoon for me within two weeks, if something does not suit me, even if it is not recognized as a defect.
She kept the lid open and boiled water. It's all gone. Well, something like that sometimes smelled like a week, then it was not felt at all.
My family is SIX people and not a single one complained, did not smell a nasty smell in the food.
They solemnly drove Mulya to the dacha. Sister arrived.
- Than it stinks at you. God, what kind of porridge, did you fill it with burnt rubber? Casserole? Stinky. It is not possible to eat it.
He never eats from multi.
And at the dacha we also live with grandmothers and nephews. There are 12 of us in total! Plus 4 dogs, 2 cats and 4 rats (they all respect the cartoon mushroom too). And only one in 12 (out of 22?) Smells STRONG.
Maybe, of course, we all lost our scent. Or is the rest of the family distinguished by eerie delicacy? No, hardly.
Well, it's just that for some people, it is true that this smell is very irritating.
But I can't stand some perfumes, even last year's smell causes spasms.

Hello everyone! They gave me a multicooker, today I tried it ... yes, the smell. Among other chemical odors, the smell of PVC is clearly felt, it seems to come from the O-ring. In this regard, I have a question: "Can PVC be used in dishes?" This is not just an unpleasant smell, but also a very harmful discharge.

Remove the packaging material from the multicooker, remove the stickers and leave it open for a while. The smell will disappear very soon.
The multicooker has been in the package for a long time, so the O-ring absorbed the smell of bags and new plastic. Let it evaporate. I'd love to hear your impression of the multicooker on the second day.

On the question of how much time we spend in the kitchen. Yesterday I came VERY tired, I didn't have the strength to cook something for a long time, to watch for something. I open the refrigerator - sauerkraut is looking at me, it took 3 minutes to cut stripes from a frozen piece of meat, 1 minute to peel potatoes, 30 seconds. - put everything in a slow cooker, salt, put on the SOUP mode and go off to take a nap for an hour and a half. Husband and child just gobbled up. And I didn't even lift a finger for this delicacy))) I was inflamed with even greater love for my assistant)) (although I never get a biscuit).