Machine for making dumplings, ravioli

That is why I wrote that it was necessary to attach screenshots of negotiations with the product to the dispute.
I also had several disputes and all won. You must provide all possible evidence of your innocence. All photos of faults, all screenshots of negotiations.

The seller got a rare cattle. He writes that he is not going to reimburse the postage. And now he is already writing that it was I who broke the typewriter, and did not receive it damaged. Requires DHL Certificate of Shipping Damage. And I have already unpacked the package myself, without DHL. Where can I get such a certificate now?

[Ludmila]

Requires DHL Certificate of Shipping Damage.

Ludmila, calmly. Did you expect a different answer from him? Look, can you call DHL and ask them if they issue such certificates in principle? Couriers usually NEVER expect anything. Hand over against signature and leave. Maybe the service of opening the parcel with a courier should be ordered by the sender of the parcel?

And in general, ask DHL, explain the situation, what will they tell you?

But was the packaging damaged outside or not?

The packaging was not damaged outside. The machine was in the factory box without foam and film, and this box was packed in another box, in which the package came. I'll call DHL tomorrow to see if they issue shipping damage certificates. And the seller writes to me that he packed the goods perfectly.

[Ludmila]

Ludmila, that's disgusting.
I make a video recording when I open such packages.

[ludmila_27.79]

I make a video recording when I open such packages.

So I read about expensive purchases with Ali, which is the only way to open it. And so that the number and time are on the video ...

ludmila_27.79, Luda, good luck to you! Just as a human being, try to talk to them in the DHL ... Mention that the outer packaging was intact ... Maybe they will advise?

[ludmila_27.79]

ludmila_27.79, open a dispute with all possible explanations and evidence. Now do not drag out the time: too many days after receiving are not in your favor. If the seller did not immediately respond to your messages, he was playing for time. Indicate this too.

Yes, I also think we have to fight. The seller doesn't have to win. It is clear that he is wrong.

[Ludmila]

The packaging was not damaged outside. The machine was in the factory box without foam and film, and this box was packed in another box, in which the package came. I'll call DHL tomorrow to see if they issue shipping damage certificates. And the seller writes to me that he packed the goods perfectly.

Ludmila, now you have your word against the seller's word. He blames you, you blame him. The decision will be made by the Aliexpress admin.
1. Take pictures of the damaged item.
2. See for yourself the nature of the damage. Photo of dents on the case, etc. Could the dumpling maker be damaged as a result of the impact, and then the box could recover by itself?
If not, write that the seller may have sent you a deliberately defective product.
That is, when you open a dispute with Ali, you admit 2 variants of events: either a defective product was sent, describe the nature of the damage, or simply write that the device does not work (does not work well), possibly due to damage and poor packaging. In this case, the description of the package should be, or even better, a snapshot.If you haven't thrown away the box in which the device was packed, then try to pack the product again and take a photo as if you had just received the package and immediately take everything in the photo. Write that you opened it in front of witnesses (not relatives) who are ready to confirm this. At the same time, consider that the message is correct, without insulting the seller or Ali. First, write it somewhere in a notebook, as there is a limitation on the amount of text information. By the way, in the photo there is also a limit on the number of pixels (or whatever they are called there). My son twisted something in the fotik to reduce the resolution, that is, the drawing is less clear. This is nothing, the main thing is that the pictures are necessary. And keep in mind that when you file a dispute with Ali, you write a written text and a photo only once, there is no reusable correspondence. Then just wait 3-5 days for their decision.
I would have asked for help after the opening of the dispute, about the next day, or immediately after the opening of the dispute. There is a "need help?" Icon on the side. Click on it. I just don't remember the time when you can contact them to communicate in Russian. If you know English, there is no problem. Maybe they can tell you something else? Or even just there you can describe your problems in more detail, there are no text restrictions. Although the decision will be made not by those who will talk to you.
Good luck.

[Lyi]

Lyi, I also began to think that the seller sent me a defective product. Because there is no damage to the box. And the seller stubbornly insists that he packed everything well and packs everything like that and everything is fine. And about what I wrote to him that he could not check and send the defective product, he did not write anything.
Can't add a photo again? Can I kind of change the solution and add comments?

[Ludmila]

Can't add a photo again?

Ludmila, and you did not add photos right away? That is, you already wrote several messages without a photo at all? In a dispute?

[Ludmila]

Can't add a photo again? Can I kind of change the solution and add comments?
Highlighted quote

LudmilaYou opened a dispute with Ali, that is, clicked on the sign with the word open a dispute, and then just started writing, or are you just texting with the seller, that is, write a letter without clicking on the "open dispute" box? If the second, then you have everything ahead of you, do as I wrote earlier. But even if you have already opened a dispute, try, if possible, to send a photo. Without a photo, you have no evidence of sending the defective product. And without proof, how can Ali make a decision? At best, it will award 50% ... or even support the seller. We all told you about the photo. Or click on "need help".
Good luck!
Good luck.

[Lyi]

Lyi, yes, I immediately opened a dispute as soon as I received the package. And immediately attached 3 photos of the defective product. Then I wanted to add another photo of the unpacking of the product, but the site would not let me do it. Today I managed to add another photo from the mobile version. I also constantly correspond with the seller, but we cannot agree. He requires the return of the goods at my expense. And this is very dear to me. I just first, when I opened a dispute, I wrote: compensation for goods and money (because it was written: when only money is refunded, only a partial refund of the value of the goods is possible). Then, in a dispute, I changed my mind to return only money. But the seller no longer agrees to my terms. I also communicate with support specialists. Yesterday Ali himself intervened in the dispute.

Yesterday Ali himself intervened in the dispute.

And what is the result? You did everything right. I think that everything will be fine and you will receive money. God forbid!

There is no result yet, I'm still waiting. The dispute will end on October 3 and admin Ali will make a decision. Everything I could have done. The seller generally fell silent, does not write anything else, probably, he is also waiting for a decision.

Ali's team made a decision: a refund of 30 euros or a full refund of the cost of the goods and return of the goods.I disagree with this decision, what should I do next, how can I challenge it?

[Ludmila]

Ali's team made a decision: a refund of 30 euros or a full refund of the cost of the goods and return of the goods. I disagree with this decision, what should I do next, how can I challenge it?

Ludmila, very sorry. Apparently, they took into account your first decision to return money and goods. For the future, if you still want to work with Ali, first start a correspondence with the seller and only then, having decided what you want, open a dispute. I am afraid that Ali's decision is the ultimate truth, there is nothing more you can do. Try again clicking on "need help", and say that you do not agree with the decision and what can be done in this case. What will they advise?
At the same time, just in case, check the shipping cost. For now, it is tentative, since you do not have an address. Maybe you will lose less money by sending the device at your own expense? And then you were most likely offered $ 30, not euros.
Well, without fail, arrange a dirty trick to the seller by unsubscribing everything in the reviews about the product, that he sent the defective device, and so on. Let other buyers consider whether to contact this seller.

Ali's team made a decision: a refund of 30 euros or a full refund of the cost of the goods and return of the goods. I disagree with this decision, what should I do next, how can I challenge it?

Is it expensive to return an item? I mean, is postage to China expensive?

[ludmila_27.79]

ludmila_27.79, Lyudmila! Can't you fix the car? You paid the toll too. If you can fix it, take the money.

Is it expensive to return an item? I mean, is postage to China expensive?

I once tried to find out how much it costs to ship (return to China) a tracksuit for my son. This is approximately 1.5-2 kg. They told me at the post office that it was about 400-500 rubles. But the seller did not want to pay even this amount, although when I opened the dispute I wrote that I was ready to return the goods if the seller pays the postage, though I did damage and did not write about the amount in question. As a result, Ali returned my money in full and was told that the goods could not be returned. Maybe here it will be more profitable to send it, that is, the calculation: the cost of a dumpling machine minus $ 30 is a loss for a refund. And if from the cost of a dumpling machine to subtract the cost of postage-loss when returning the parcel. Compare where there is less loss.

Good day!
The machine came to me too!
Tested - not bad. Taking into account the fact that I really do not like to roll out the dough, and even more I don’t like to pluck pieces of minced meat and stuff them into dimples on a round dumpling machine, and then pick out the finished product, I consider the purchase very worthy. It turned out maybe not much faster than on a round dumplings, but more fun and cleaner - for sure.
I would also like to note ... Somewhere in the middle of the topic a spring was discussed and it was suggested that the amount of minced meat in a dumpling depends on the effort of this spring. This is not true; this spring serves only to return the dog to its original position. The effort on which the amount of minced meat depends is developed in the mechanism of the machine itself. Accordingly, if you have minced meat that does not pass into the nozzle of the glass, then you can slightly help it by simply placing your hand with light effort on the mushroom cap of the rod attached to the piston. Only you do not need to get carried away so that the dumplings do not have a minced overdose. I did it: 1 kg of minced meat on medium holes + 1 tbsp. a spoonful of butter did not want to crawl through. Nothing, helped, everything worked out.

Thanks to everyone involved in this topic; if not for this topic, then I would not have known about the existence of such a machine.

[Ddima333]

Ddima333, Congratulations, I hope it will last a long time

[Ddima333]

Ddima333, with a new thing
Let it serve for a long time and please

Thank you so much!

The seller asked for a video of the operation of the dumpling machine as proof and I decided to try it out.There is a problem in the dough sheeter, the handle does not turn beyond position 1, but I would like the dough to be thinner, and the machine does dumplings normally. And the dough sheeter itself is very capricious: a non-steep dough breaks, but too steep does not want to roll at all and the dumplings turned out to be large. I took out my dough roll from Kenwood and then it went and the dumplings became smaller and more flavorful. All the same, Keshina's dough rolling machine rolls the dough much better. In general, I am satisfied with the machine: I made dumplings 2-3 times faster than with a dumplings. I just didn't like the fact that a lot of minced meat is added to the dumpling, how can this amount be reduced? I picked up the dough from Doxy with knives in a food processor. This dough is steep and does not break in the machine. Minced meat was made according to this recipe: 2 kg of minced meat, 600 g of onion, 1 glass of milk.

[ludmila_27.79]

ludmila_27.79, So maybe you don't need to return the machine. I have good rollers and she rolls the dough without problems, but on the electric Empire I am more accustomed and faster, so I take out 2. On one dough, on the other dumplings. Although in the Empire the width of the dough is wider than in the car, I still do not cut the edges. So I shove the layer, it regulates itself and the dumplings are normal.

I just didn't like the fact that a lot of minced meat is added to the dumpling, how can this amount be reduced?

And on the contrary, we need more minced meat

[ludmila_27.79]

ludmila_27.79, well, what's the problem now? Take $ 30 per roll, and agree with the outcome of the dispute. And the fact that a lot of minced meat is put in dumplings, so during cooking the meat decreases, and the minced meat will be less

[Caprice]

Caprice, so I will. Moreover, I didn't want to return the car anyway, I just thought that they would return a large amount. So the supply of minced meat in dumplings is not regulated in any way? Today I also made dumplings with cottage cheese, it will turn out well too. I think that with mushrooms, beans will work too. But with sauerkraut or fresh cherries, you get dumplings on this machine?

[ludmila_27.79]

ludmila_27.79, I suppose it won't work. In the case of cabbage, cabbage trimmings are likely to stretch and destroy the stuck together dumplings. Well, all the cherries will choke on juice.
In theory, the mince feed can be reduced, but this needs to be extended by the upper lever (which is with a spring). In general, you need to finish. Not the fact that it will come out well.

[ludmila_27.79]

ludmila_27.79, I suppose it won't work. In the case of cabbage, cabbage trimmings are likely to stretch and destroy the stuck together dumplings. Well, all the cherries will choke on juice.

It's right. To make dumplings from cabbage, the cabbage must be chopped too finely in the food processor. But this can affect the taste of the filling. And the cherry, simply, will not crawl into the hole of the filling glass, and choke. The released juice will interfere with the gluing of the dough.

In theory, the mince feed can be reduced, but this needs to be extended by the upper lever (which is with a spring). In general, you need to finish. Not the fact that it will come out well.

I would increase the amount of filling in my machine, but I don't know how

I would increase the amount of filling in my machine, but I don't know how

so I would increase my

[Oktyabrinka]

Oktyabrinka, to increase the filling into one dumpling, it is necessary to replace the native stock with notches with another stock, where the distance between the notches will be greater.

[Creamy]

Creamy, I do not agree ... Will not affect anything. It is necessary to increase the piston stroke, and for this to shorten the lever from above. But then the force on the minced meat will be less -> the requirements for the minced meat in terms of plasticity are higher.
It's easier to press down on the stem with your hand.

[Ddima333]

Ddima333, yes, the hand seems to be easier here.

Good people, hello! I haven't visited this Temko for a long time. I have a typewriter for three years, probably, and there is a problem from the very beginning. The minced meat gets into the triangles that remain on the strip of stuck dough between the dumplings. Almost always. Different amounts in one dough strip. Why - I still don't understand. Can someone tell me. The family respects dumplings very much, so I still use the machine.But the nerves are already giving up to unstick the residual strip and peel off the fascia, well, or throw this strip away. And yet, who will disassemble his machine, please take a picture of how the gears that form the dumpling are aligned. When she came to me, from the very beginning, the triangles-arrows on them were not opposite each other. Maybe this is the case? The husband has already tried to change their position. the problem persisted. I could hardly make it work as before. Take a picture, please, who is not difficult.)

[marshmallow]

marshmallow, I post a photo, as far as I understand your needs. The mechanisms are shown in one position.




About minced meat - maybe liquid too ...

About minced meat - maybe liquid too ...

And I thought about minced meat. Once I made the minced meat too thin, the dough did not stick properly, the minced meat climbed out into the dough, which was cut off.

It was so with me with cottage cheese, liquidish and all the dough on top of dumplings in cottage cheese. I had to add Adyghe, it went well right away.
And at the very beginning, when I had just received the machine and no one had experience, when the layer of dough still remained, and the minced meat was over, I tried to change the container with the minced meat without pulling out the dough. There, too, when the upper tongue was attached, a lot of minced meat came out and the dough got dirty. Before placing the container, I began to turn the pin with the teeth in the opposite direction. First I put the container down, then secured the tab, then turned the pin. And forward ... until the dough is over. The dough ends, I attach the next layer from the end of the previous one, although in this case the dumplings are a little thicker, for me it's not scary, but it's a continuous process. I ordered a second container, I fill both at once.

[Anya]

Anya, wow, cool, you must also try to do this)
So I just don't understand why the dumplings are thicker? After all, the roller where we insert the dough before forming the dumplings evens out the thickness of the dough?

[Lisichkalal]

Lisichkalal, Svetik, that's what I assumed. But, in the end, a little thicker anyway. Although so only 2 pieces of these are obtained.
About Alechkin Creamy I read dumplings, and for once do not want to run and buy it. I'm delighted with mine, I can't start everything. Although Alevtina knows how to ignite

[Ddima333]

Ddima333, Fifanya, CapriceThank you so much for your feedback! Minced meat has never tasted! That's where I started. No, not my case.
People, dear ones, will become even more insolent. Or maybe someone can remove the plastic cover of the case on the right side, where the knob for rotation is stuck, and take a picture of these gears. Three simultaneous photos would be very helpful: two as Dmitry photographed, thanks to him again), that is, a top view, in front, and to them the same side ones from under the wall and the handle. Still, it is very likely that the mechanism is simply misaligned, and the supply of minced meat with the gears does not match well.



Ddima333Dmitry, if it's not difficult, help again, please.) It is necessary to raise the minced meat feed lever (a piece of iron with a clinging tooth is my clarification, and the husband dictates the rest), and rotating the dough advance knob, determine the moment of the very beginning of the piston movement down , remove the container and take a photo from above, like your first. A photo of this moment and the side gears would greatly clarify the situation. When the package arrived with my typewriter, one gear just lay in the box. Her husband screwed it on, but, apparently, did not guess. And there are no marks for alignment there.

[marshmallow]

marshmallow, I'm sorry, but I can't remove the handle from the machine. You have to ask your husband, but he is always busy. I cannot do it myself.

[marshmallow]

marshmallow, I shot a video of the machine and piston without dough and minced meat. This is the work of the machine from the exit side of the dumplings
🔗
Photo of gears at the time of lowering the piston. The “noses” begin to converge, that is, almost vertically. Perhaps they should be strictly vertical, then it is difficult to clearly catch this moment when you pull out the container from minced meat

The operation of the gears during the lowering of the piston
🔗
Maybe this will help.
I wanted to send a personal message, but suddenly someone also needs help, let it be.

But the nerves are already giving up to unstick the residual strip and clean off the fascia, well, or throw this strip away.

I can advise a waste-free method, but how can you throw it away - it doesn't fit in my head

Dumplings are also frequent hosts on the table. I often use a sticking knife from Tescom

, and those strips that are cut off with a patch, and they are long, I hang them on the noodle dryer, they dry out, these strips often happen with minced meat, but so what - no mince is an obstacle. Everything dries up. Although the strips are not even and get stuck together on one side, it's just like noodles.

I use them, smashing them finely, like noodles in soups.
Or like this - at the bottom of the multicooker there is a layer of broken such noodles, then a layer of ordinary minced meat like manti or dumplings, and again a layer of noodles, pouring with anything - water, broth, sauce, milk = for 30-40 minutes for a boiling program = it turns out like would be dumplings (mantovy) boiled pie, fast, tasty, not difficult.

It was so with me with cottage cheese, liquidish and all the dough on top of dumplings in cottage cheese. I had to add Adyghe, it went well right away.
And at the very beginning, when I just got the machine and no one’s experience, when the dough layer still remained, and the minced meat was over, I tried to change the container with the minced meat without pulling out the dough. There, too, when the upper tongue was attached, a lot of minced meat came out and the dough got dirty. Before placing the container, I began to turn the pin with the teeth in the opposite direction. First I put the container down, then secured the tab, then turned the pin. And forward ... until the dough is over. The dough ends, I attach the next layer from the end of the previous one, although in this case the dumplings are a little thicker, for me it's not scary, but it's a continuous process. I ordered a second container, I fill both at once.

That is why I wrote all the time that the minced meat should not be liquid. The minced meat should be thick enough, and at the same time, soft, so that it can easily be pushed into the opening of the container.
Wow idea about connecting dough bands (y)

Where did you order the container?

I am then delighted with mine, I can't start everything. Although Alevtina knows how to ignite

I'm also happy with my typewriter. But, I would also order the second container.

[Caprice]

Caprice, Irisha, here

🔗
(from AliExpress Android)

The seller asked to pack more reliably. Everything came quickly and well.

[marshmallow]

marshmallow, I will, only tomorrow.

[Fifanya]

Fifanya, thank you, Anya!
I ordered.

[marshmallow]

marshmallow, not sure if the photo with the wall removed will help, but nevertheless. This was a photo in its original position, when the teeth were brought together opposite each other:

The position of the teeth at this moment:

Please note that the rod (for squeezing the minced meat) can be lifted up.

Next, turn the handle. In this position, the thrust begins to retract into the body (i.e., the minced meat begins to be squeezed out):

The position of the teeth at this moment:


We continue to twist ... In this position, the rod is released and can be lifted up again:

The position of the teeth at this moment:


Hope it helps ...

[Fifanya]

Fifanya, Caprice, Irsha, Ddima333, people, dear! THANK YOU!!!!! Now I climbed into the forum, and you have done so much for me here !!!! MANY THANKS !!!! How wonderful the weekend started !!! Now I will wake up my husband, feed him delicious food for the mood, and go ahead - to deal with the machine! When so many people help, everything will definitely work out! I will unsubscribe about the result.