ksenia_br
tatiana2209, good day.
Yes, you can order the sensor from us. To do this, send your data (full name, index, address, scan / photo of the warranty card) to the mail of the master of our service center. The sensor will be sent to you by Russian post.
I will send you the master's mail with a personal message.
shamanskiy
And please send me the mail address of the service. The temperature sensor Brand 502 is covered. The warranty period has expired.
starik-an
Quote: ksenia_br
Yes, you can order the sensor from us. To do this, send your data (full name, index, address, scan / photo of the warranty card) to the mail of the master of our service center. The sensor will be sent to you by Russian post.
I will send you the master's mail with a personal message.
Good day. The sensor is very necessary. Even two. I really like the cartoon, but I'm afraid the support for this model will end soon. Do not throw it out because of nonsense ?! The problem is not the first one I encounter. The sensor was ordered earlier on Brand's website. They sent it, but it turned out to be not quite working. I mean, he had constant resistance and didn't react to temperature. Therefore, cereals and soups were cooked with constant "boiling". The valve constantly had to be disassembled and intensively cleaned everything from dirt and scale. But in the end he covered himself with a copper basin. Hope your gauges are correct
ksenia_br
starik-an, have a nice day!
To purchase sensors, you need to contact the master of our service center (I will send you a personal message to the master's email address).
Pavel Ch
And please send me the email address of the service. The temperature sensor Brand 37502 is covered (error E3). The warranty period has expired. Is it possible to buy this sensor somewhere in Moscow, what are its characteristics, number?
Miss polly
Hello! Can you send me an email address too, please? A new sensor is needed.
ksenia_br
Pavel Ch, Miss polly, good day!
I answered everyone with a personal message
Irina Korshunova
Good day! We need an upper temperature sensor for a BRAND 502 multicooker, the warranty period is over, we can replace it ourselves.
ksenia_br
Irina Korshunova, good day.
I answered you in HP
Trinny
We now have 6050 cartoon, the only nurse, and something has begun to happen to her ... Steam comes from the valve, the time does not start, and then it starts to howl terribly and steam is already coming from under the lid! The feeling that is about to rise, so I turn it off immediately. You can only cook without pressure. What can be wrong? How to fix it?
ksenia_br
Trinny, good day!
What happens to the multicooker and how to fix it - the master of the service center can answer this question.
All addresses and phone numbers of service centers can be found on the official website of the company in the SUPPORT section - SERVICE AND MAINTENANCE
ss
good day!
you can somehow get instructions on how to disassemble the top cover of Brand 37501
otherwise the service in Minsk said that it does not deal with the obsolete model


Added Wednesday 16 Nov 2016 3:57 PM

and how can you get the sensor?
ksenia_br
ss, good day.
I advise you to contact our official partner in Minsk. I will send the link with a personal message
VNG
Hello! I have Brand 701, I bought it in the fall of 2015. It worked perfectly, but for the last 3-4 weeks on the Extinguishing program, everything began to burn constantly. For fun, I put water on this program - continuous intense boiling. Tell me, please, does it make sense to repair the multicooker or is it better to buy a new one?
ksenia_br
VNG, good day!
You need to contact an Authorized Brand Service Center. Most likely the wizard will be able to fix this problem.
You can find the addresses and phone numbers of all addressed service centers on the official website of the company in the SUPPORT - SERVICE AND MAINTENANCE section
Oksana1234567890
I also have this problem with E3. The site says that since this is the company's cant, they change the sensors for free, I left my data, today the master called and said that the sensor is supposedly free, but you have to pay for delivery, 250 rubles. And for some reason, not by cash on delivery, as is usually done if the payment is only for delivery, but to the account of the SB, and will be sent only after payment. Very strange. In my opinion, they are cheating. Does delivery of a 20 g piece cost 250 rubles? And why you can't send cash on delivery. I still have to run to Sberbank, then send a scan of the receipt to them, why should I do this, it's the company's fault that they produce low-quality goods, and I have to pay for their jambs? Next time I will choose another brand, more reliable
cladina
Kind!
The Brand6050 multicooker began to let the steam release valve pass when the working pressure. The steam is blowing hard. Disassembled, cleaned, washed, no visible defects. We live in Minsk. there are almost no service centers. They called one and said that it was impossible to buy a new valve, only some restoration. I explain that everything was sorted out with him. Bring me to see for the money. Can there be a video of valve recovery?
Alexander1945
Elena Br [/ b],
Dear Elena!
I need a brand new top temperature sensor for a Brand 37502 multicooker.
Please inform:
- do you have it in stock
-can you send it to me in Kolomna by Russian Post cash on delivery (or in some other way)
-how much is it
Yours faithfully
Alexander1945
Dolechka69
Hello!
We need TWO temperature sensors for the 37502 multicooker without a guarantee (I bought it for myself and my friends in the region, they broke it right away, I have it in 4 years, they keep it in the garage, they didn't throw it away, we'll revive it!).
To whom to write and where))
Mari85
Good afternoon, tell me where you can buy sensors for the Brand 502 model and how many you need. the multicooker works, but the temperature clearly does not measure. in buckwheat / rice / mode, after boiling, the timer does not start a countdown, there is no need to talk about milk in general.
PS. Moscow
MariyaS
Again the unfortunate temperature sensor at 502 broke down. Who can I write to to order a couple of three pieces?
Wit
And to return to ONE page back laziness?
MariyaS
Girl Xenia has not been active since June on the forum.
Wit
This happens. then comes back. But there are many of those to whom she answered in a personal message. Ask them in a personal too
Lamox
Brand 6060 has already lit up the E2 error several times, but turning it on and off was treated .. today this trick did not work ... firstly I do not really understand what the error is, and secondly how it is treated .. we seem to have a service center in St. Petersburg, but call for some reason I can’t, but geographically this is the other end of geography .. and our guarantee has long run out .. and now the cry from the heart "why do that ..."
Wit
Quote: Lamox
and now the cry from the heart "why do that ..."
Go here:

🔗



They have a bunch of addresses around the city

They promise to do it in four hours.
Lamox
Thank you, kind person. I called, agreed, picked up the center closer .. I'll take you tomorrow.
Artyom10141976
Good time! I don't remember when I bought the Brand 502 multicooker. She worked perfectly, my wife was delighted, three years ago they gave the same mother-in-law. But nothing lasts forever under the moon, and I got an E3 error. I ran through the forum and realized that they were sending the temperature sensor by mail. Who should I contact?
pil800
ksenia_br, Hello! Please send the mail of the master to order the upper sensors for Brand 502.
Thank you.
iskra19
Hello, I bought Brand 6051 on 02/06/2018, managed to use it several times and on 02/13/2018 I noticed a crack on the side of the plastic cover. I was very upset, I turned to the store for a replacement, they refused me, although in words in the SC it was said that apparently the lid was pressed down with something, since no traces of mechanical stress are visible, except for the formed crack.The question is, where can you buy this plastic part of the cover for replacement in Minsk? Thank you.
balerian1
Quote: iskra19
The question is, where can you buy this plastic part of the cover for replacement in Minsk? Thank you.
it's easier to buy exactly the same used multicooker on AVITO ... and the issue will be solved with the lid ... and there will be a bunch of spare parts for it ...





infa for everyone ..... sensors for 502 and 37502 are available ..... who needs it, write in a personal (but I will not answer right away) .... I thought to post a link here, but alas ..... I'm afraid admins will be banned for the type of advertisement
iskra19
Thank you, I looked at the crack today, not critical, but if suddenly, then I will follow your advice.
balerian1
Quote: iskra19
today the crack is not critical, but
I looked in the store - it seems there are some spare parts from 6051, but the cover is gone ... alas ...
Irinia
Quote: stellas
My steam valve fell off from 6050 today. It seems you had the same thing. Please tell me how you dealt with this.
Good day to all. I have the same story. Did you manage to resolve the issue? If so, how?
balerian1
Quote: Irinia
I have the same story. Did you manage to resolve the issue? If so, how?
Probably need to buy a new valve, install it and continue to enjoy the device ...
option two: throw out the multicooker, buy a new one and in a year (or even less) get a broken device ...
there are valves ... all questions in a personal
Baonapard
Hello. Please tell me the solution.
Brand502 gave an error e0 what to do?
balerian1
Quote: Baonapard
Brand502 gave an error e0
in more detail about the error .... at what minute? .... on which program?
Baonapard
Quote: balerian1
at what minute? .... on which program?
Immediately upon plugging into the network.
balerian1
Check the bottom gauge ....
Baonapard
Quote: balerian1
Check the bottom gauge ....
Can you tell me how?
balerian1
Quote: Baonapard
Can you tell me how?

Yes Easy! take a cross-head screwdriver, unscrew 4 screws at the bottom of the multicooker. you take a knife and pry the bottom. in the very center there will be such a speck on a spring, two wires go from it to the power board (this is such a plate with multi-colored details). you disconnect the wires from the power board. you take a tester and call ...
Baonapard
Is it just the sensor on off?
balerian1
he is just a thermistor with reverse TCS. when heated, the resistance decreases ... in your case - either a goat, or (most likely) a break in the sensor ..
Anastasiya2019
Good day! As with many, the temperature sensor at the 6051 multicooker broke down along the way. The lid after cooking was buggy, opened after 10 minutes, and today it stopped opening altogether ((how to get this sensor? And now how to remove the lid?
balerian1
Quote: Anastasiya2019
how to get this sensor?
Buy!
Anastasiya2019
That's why I registered here, how can I order it? And how much does it cost?
balerian1
the upper sensor assembly costs 540 rubles. Where to order - write in a personal ... I will throw off the link to the site

Need help repairing Brand multicooker / pressure cooker
yug155
The Brand 502 multicooker worked well and for a long time, but today it gave an E3 error. The error occurs after heating, close to boiling. I measured the upper sensor - cold 100k, it seems normal. When heated, it drops to 10k. If not him, then what?
balerian1
cold should be 110 KOhm

There may be several reasons:
1.defect of the sensor - 90%
2. ingress of moisture into the connector for connecting the sensor to the adapter - 9%
3 breakdown of the input field-effect transistor with an illiterate repair - 1% (in this case, E3 immediately when the multicooker is turned on)
yug155
Depends on temperature. I said approximately ...
That is, it seems like the sensor is working, but everyone is blaming it. What is the reason?
I will add. The connector is clean, the board has not been repaired.

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