Multicooker Brand 37502

[Elena Br]

Elena Br , thanks for your attention to my problem! There are no complaints about the cartoon at all (she cooks such a chicken for me on stewing without a drop of oil), made friends with her as soon as I lived without her before ?!
And the problem really was in the milk! I still managed to make baked milk that time, 2:30 hours on the soup, and then all day on the heating and fermented baked milk, I still fermented. And the day before yesterday I bought ordinary pasteurized milk and put it back on stewing, it boiled and again began to bubble through the valve, I turned off the mode, opened the lid so that it cooled down a little and again for stewing! And everything, no longer ran away, gurgled itself quietly. Got excellent baked milk in the morning

[Kefir]

Kefir

https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&topic=197241.0

On the Brand website. рф appeared Brand 502. Someone wanted her?

My MB 37502 is over a year old. I have come across this before, which I have already written about. This is the smell from the bowl from a previously cooked dish. 3 days ago I was preparing fish soup. The washed bowl stood in the open MV for more than 2 days. She picked up a bowl this morning and it smells like fish. On the walls of the bowl, 2 zones are clearly distinguishable strictly by the level of the soup that was in it: the lower one is black and shiny, the upper one is brownish and matte. An attempt to peel it off with the hard side of the sponge from the fairies from the hot bowl after the idle mode "Steam cooking" was unsuccessful. Only the smell was removed, but the unsightly look remained. Question: how can you clean the part of the bowl that is not used during cooking, on which a hard-to-remove layer forms from the smallest baked-on splashes during boiling? I am registered on the Brand forum, but I could not leave a message there. Made 4 attempts.

My MB 37502 is over a year old. I have come across this before, which I have already written about. This is the smell from the bowl from a previously cooked dish. 3 days ago I was preparing fish soup. The washed bowl stood in the open MV for more than 2 days. She picked up a bowl this morning and it smells like fish. On the walls of the bowl, 2 zones are clearly distinguishable strictly by the level of the soup that was in it: the lower one is black and shiny, the upper one is brownish and matte. An attempt to peel it off with the hard side of the sponge from the fairies from the hot bowl after the idle mode "Steam cooking" was unsuccessful. Only the smell was removed, but the unsightly look remained. Question: how can you clean the part of the bowl that is not used during cooking, on which a hard-to-remove layer forms from the smallest baked-on splashes during boiling? I am registered on the Brand forum, but I could not leave a message there. Made 4 attempts.

The bowl should be washed, especially from the soup splashes. Try to soak it and then wash it thoroughly.
Let me know your nickname of the forum of our company (you can here in PM). It is necessary to understand why you cannot write a message.

My God, finally, I have more or less laundered: it's not so scary to look at. I remembered all the folk remedies for removing baked deposits. I started with salted mustard. I greased the walls with gruel, covered it with a lid to prevent it from drying out, held it for some time. She poured soda on the hard side of the sponge and rubbed the entire bowl. I washed it off with a sponge from the fairies, rinsed it off, but the result was not pleasing: it was only partially washed. I remembered the postulate of chemists: like dissolves in like. She poured a couple of tablespoons of vegetable oil into the bowl, lubricated the walls with a cotton swab, kept it for 5-7 minutes. I filled the bowl with hot water completely. I immediately poured water and oil, washed the bowl with a sponge from the fairies, rinsed it a couple of times with cold water. This completes the procedure.Now forward science: thoroughly wash the walls of the bowl above the level of the prepared dish.

Yes ... In the bowl, the dishes began to stick to the bottom ... Mulka is 3 months old.

Girls who have been using this slow cooker for a long time, tell me how quickly the saucepan breaks down and starts to stick. I certainly understand that it depends on how to use it, but still. The question has matured after the cover did not last even a month in the Polaris donated for the New Year.
Now I want to change not only the multicooker, but also the company, but my husband tensed, changing the unit every month is too expensive ...

On December 15, my MV was the year that she serves me. The saucepan did not fail, although it began to bake after 9-10 months, but it was not critical, but I did not bake in it, but made fries and fried cutlets and chicken legs in it. Onions and carrots are fried without problems, and I don’t fry or bake anything else in it. I make porridge and baked goods in another MV. I also have a smokehouse-pressure cooker, so the problem with the pan does not bother me too much. After I cleaned it up after the fish soup, it is still resting with me.

My slow cooker will be March 7th. Nothing sticks or burns with me. Not later than this morning I was frying an omelet in it - it fell off like a pancake, nothing stuck.
Mom's multicooker is 4 months old, everything is fine too. And she is simply delighted with the "dough" mode, because she often makes pies and now says that she simply cannot imagine how she used to live without her multicooker.

Thanks for answers! You reassured me, I will buy Brand 502 and I hope that it will not disappoint me.

[gela]

gela, 502 will not disappoint you! :) I use it for 3 days, the impressions are very positive.
By the way, my multicooker saucepan from the 1st batch is already 2.5 years old. Occasionally sticks to the bottom only if cooked completely without fat and liquid. But there are no scratches or abrasions. Sturdy saucepan - withstood all my experiments.
I used "Polaris", a saucepan cannot be compared with Brand's!

Dear experts, and to which brand of brand does the bowl from Brand 37502 .. fit? Or doesn't it fit anywhere else?

Good day! Your bowl will fit the Brand 37500, 37500 new, 37500 new 2, 37502 and 502 multicooker.

Good day! Your bowl will fit the Brand 37500, 37500 new, 37500 new 2, 37502 and 502 multicooker.

Thank you! But there is no way to buy a multicooker, without a bowl, for example)

Most likely not, but your bowl can get a spare status when you buy a new multicooker. And many users tend to have an additional bowl in reserve for all occasions.

Most likely not, but your bowl can get a spare status when you buy a new multicooker. And many users tend to have an additional bowl in reserve for all occasions.

It's a pity) yes, I understand about the spare, of course we need it. Only I have 2 of them and both are almost new in the spare third, it seems like there is no need)
Thanks for the answer.

It's a pity) yes, I understand about the spare, of course we need it. Only I have 2 of them and both are almost new in the spare third, it seems like there is no need)
Thanks for the answer.

I will even buy 2!

[Elena Br]

Dear ones, I know that I am very much to blame for everyone who was waiting for the end of my epic with the replacement of NE.
For reasons beyond my control, I honestly could not report earlier.
So I can finally say that NE, my dear, replaced.

and this is the same smelly NE, and if I understand correctly, the "aroma" came from these dark spots.

It's all right now. Thanks to Brand and personally Elena Br

[Lala Toy]

Lala Toy , oh, such strange spots, you have suffered because of them. For examination it is necessary to show the Chinese comrades what they have dripped there. I also changed n. uh, that wasn’t, but I’m not because of the smell. Question Elena Br I wonder if our model will turn off when overheated? For example, if the water evaporates during steaming, or accidentally turn on the empty one?

[Ksyusha, Natasha]

Ksyusha, Natasha Thank you!
Ksyusha, but why be afraid, well, I will not bite you.Yes, and we replaced NE long ago, I just couldn't report earlier.
Natasha, of course, I will not do any expertise, let alone make any claims,
I am very glad that the NE was sent to me and I do not use the cartoon as a pan for storing bread,
but for its intended purpose.

[Lala Toy]

Lala Toy , oh, such strange spots, you have suffered because of them. For examination it is necessary to show the Chinese comrades what they have dripped there. I also changed n. uh, that wasn’t, but I’m not because of the smell. Question Elena Br I wonder if our model will turn off when overheated? For example, if the water evaporates during steaming, or accidentally turn on the empty one?

Good day! Of course, the multicooker has the functions of auto-shutdown when overheating, when boiling water for steam. If it is accidentally turned on with an empty bowl, it also turns off when the critical temperature is reached.

Good people, tell me about the Dough mode. I put pizza dough on the proofer - it didn't rise at all. As I put the lump, it remained. Well, I think the dough may not be successful, I put the dough on rye bread next time - the same story. Maybe put a little for 1 hour? So on the stove everything rises perfectly for me. All other modes seem to work fine. What's wrong?

For rye dough, 1 hour is not enough. And for pizza, it depends on the recipe .... it's hard to say so ... Have you checked if the heating is on? Is the bottom warm?

The bottom is barely warm, I can't tell by degrees, I don't know how to measure it.

it should be warm, so it's not about the heating element, but about the dough itself. Next time, try to ferment on Yoghurt, but rye takes more time

Oh, I didn't even think to try Yoghurt. How long does it take for a rye bread? On the stove (in a warm oven) I do 2 times for 1 hour, everything rises well.

[Cottage cheese]

Cottage cheese

🔗

[Miriel]

Good people, tell me about the Dough mode. I put pizza dough on the proofer - it didn't rise at all. As I put the lump, it remained. Well, I think the dough may not be successful, I put the dough on rye bread next time - the same story. Maybe put a little for 1 hour? So on the stove everything rises perfectly for me. All other modes seem to work fine. What's wrong?

Miriel, it seems to me that the problem is not in the "TEST" mode, but in yeast!
The pizza dough would grow at least 2.5 times in 1 hour (it has been checked more than once!). And you have failed 2 times! Try live yeast. It should work out! Good luck!

Shelena, what does "live" yeast mean?

[Miriel]

Miriel, bakery pressed (briquettes, 100g each). I use LUXE EXTRA. The result is always good. But with dry yeast there were all sorts of surprises.

And now I have a new attack. I cooked on Pastry for 1 hour and 20 minutes. A little more than an hour passed, and suddenly the E3 error popped up. Turned it off, turned it on again - everything seems to work. But the question remained: what was it? And how to make sure it doesn't repeat itself? The instructions say that you need to take to the service center ...

Miriel, don’t worry, this problem is now being solved by Brand.
My mom's slow cooker has the same thing.
The error and shutdown are only triggered when baking for more than 1 hour. Try to fit into this time frame for now. Try to include in 2 steps as needed.

Elena Br promised to immediately notify those concerned when resolving this problem.
Probably, when the error is eliminated, it will be necessary to reflash the brains

Good people, tell me about the Dough mode. I put pizza dough on the proofer - it didn't rise at all. As I put the lump, it remained. Well, I think the dough may not be successful, I put the dough on rye bread next time - the same story. Maybe put a little for 1 hour? So on the stove everything rises perfectly for me. All other modes seem to work fine. What's wrong?

Buy new (fresh) yeast, dry yeast quickly loses its properties, back and forth before the expiration date indicated on the package. Checked. The bread makers are 15 years old.

[Miriel]

Miriel, it seems to me that the problem is not in the "TEST" mode, but in yeast!
The pizza dough would grow at least 2.5 times in 1 hour (it has been checked more than once!). And you have failed 2 times! Try live yeast. It should work out! Good luck!

I support. It's all about yeast. If not live, then fresh dry.

Miriel, don’t worry, this problem is now being solved by Brand.
My mom's slow cooker has the same thing.
The error and shutdown are only triggered when baking for more than 1 hour. Try to fit into this time frame for now. Try to include in 2 steps as needed.

Elena Br promised to immediately notify those concerned when resolving this problem.
Probably, when the error is eliminated, it will be necessary to reflash the brains

Arka, you have calmed me down a bit. So I will wait. Does this problem only pop up on Baking? Maybe because of these "brains" and the Dough mode does not work normally for me ... It's strange all the same, the yeast is the same, it rises in the oven, but not in the mult. I think it might be too low temperature

And now I have a new attack. I cooked on Pastry for 1 hour and 20 minutes. A little more than an hour passed, and suddenly the E3 error popped up. Turned it off, turned it on again - everything seems to work. But the question remained: what was it? And how to make sure it doesn't repeat itself? The instructions say that you need to take to the service center ...

Good morning! Indeed, this is a bug in the "Baking" program. The company will repair (firmware) all multicooker with this problem. As I receive information, I will definitely write about it.

The slow cooker is only a few days old, and today, after the curd casserole, I found a breakaway piece of coating with a diameter of about a millimeter !!! Straight metal is visible ... A bowl of soap with a sponge, no means, except for dish gel, a silicone spatula, why did it break off?
In theory, now it cannot be used ... What, a bowl for throwing away? So there won't be enough money for the bowls. What should I do? What to cook now? And why is the coating so flimsy?

Hello! Please take a picture of your bowl. If it really is a defect, we will replace it for you.

Good day! ATTENTION! OFFICIAL INFORMATION! Tests to eliminate the E3 error in multicooker 37502 in the "Baking" mode have been completed successfully. The company is ready to accept all multicooker with this error for repair. If anyone has any questions, you can ask them in a personal letter, as well as on the forum.

Good day! ATTENTION! OFFICIAL INFORMATION! Tests to eliminate the E3 error in multicooker 37502 in the "Baking" mode have been completed successfully. The company is ready to accept all multicooker with this error for repair. If anyone has any questions, you can ask them in a personal letter, as well as on the forum.

Dear Denis BR, can you give more details: what to carry (check, service coupon) and how long it takes to be removed (on the spot or the cartoon will be taken for a few days). I just found out that my service coupon was not filled out. Is it critical? Maybe I should then take to the store, ask for a stamp? The check seemed to be somewhere ...

Good day! The lack of a seal on the warranty coupon is irrelevant. The process of flashing the board takes about 30 minutes. Repairs can be carried out on site. Bring the multicooker to us: Egoryevsky proezd 2. To fix it is E3 errors in the "Baking" program that you can provide a multicooker without documents... In other cases, you must have a document confirming the date of purchase (or a cashier's receipt or sales receipt, invoice, etc.), and a warranty coupon. You do not need to take accessories (bowl, power cable, etc.)

So our joy was short-lived. I put the vegetables to steam and after 5 minutes the multicooker gave an E3 error. But unlike most girls, the error has not disappeared for more than an hour, although we cooled it down and disconnected it from the network several times. She worked with us for only 3 months.We were very upset. If it is possible to fix the error on our own, or do you still have to stomp to the service center? They wrote here that for residents of Moscow there is the possibility of a free call to the master at home, is this really so?

Girls, tell me, otherwise I'm hanging on something ...
There is a mention in the instructions that before the first use it is necessary to remove all stickers from the case.
Does this refer to the sticker inside the multicooker? This one, with funny saucepans:

Girls, tell me, otherwise I'm hanging on something ...
There is a mention in the instructions that before the first use it is necessary to remove all stickers from the case.
Does this refer to the sticker inside the multicooker? This one, with funny saucepans:

No, you don't need to touch this

So our joy was short-lived. I put the vegetables to steam and after 5 minutes the multicooker gave an E3 error. But unlike most girls, the error has not disappeared for more than an hour, although we cooled it down and disconnected it from the network several times. She worked with us for only 3 months. We were very upset. If it is possible to fix the error on our own, or do you still have to stomp to the service center? They wrote here that for residents of Moscow there is the possibility of a free call to the master at home, is this really so?

Good day! Calling a master in Moscow at home is free. If the multicooker is under warranty, then the repair is, accordingly, free.

Good afternoon, dear members of the forum! I am also the owner of this wonderful cartoon. Like everyone else, I thought for a long time which one to choose, I stopped at Brand 37502. One daughter gave me a multicooker, and the other a spare saucepan. I have been cooking in it since January 12. While there are no complaints, I now do not cook on the stove. I was very afraid that there would be some awful smell, but nothing was ordinary, as any new thing should get used to it, so this one. For about 5 minutes it smelled strongly only on baked goods, but new electrical appliances always burn like that. The very first dish was pumpkin milk porridge, it turned out very tasty, so, perhaps, everything that I cooked according to recipes, I cook and bake everything in it as usual, the main thing is to understand the principle. Then I cooked borscht, made potatoes (I read it on the forum), cooked different soups, as usual I always cook. I made a manna from the recipe book, but it turned out to be a little heavy, baked, though wonderful. I already baked the second manna according to my recipe, it came out more airy, as it should be. I cooked pilaf, millet porridge, made chicken hearts with buckwheat, chicken thighs, steamed fish, everything turns out very tasty. As soon as I lived without her. Many thanks to the manufacturers. I read about the problem with the baking function, tried to turn it on for 1h20min, everything is fine. although at first I noticed that on baking, if you set the time to one hour, numbers pop up, and if more than an hour, then a snake runs, and then numbers. But the last time already and from the very beginning everything was displayed perfectly.

Multicooker Brand 37501 to cook in it here !!!!!!!!!!!! and that's why!!!!
bought and was not happy for long.

Sorry, but what kind of multicooker are you talking about - 37501 or 37502 ???
Here is a topic for 37502, I don't have it, there is only an updated version of it - 502. There was a problem with smells in it, but not as critical as yours. And after 1.5 months, it practically disappeared

But in 37501 there were NEVER smells, even from a new one, no matter what you cook in it, the smells do not remain !!! For which I especially love her

I agree with you 100%. and my mule did not smell of anything, and does not smell, even after eating!

I cooked porridge according to your recipe with a delay. The edges are not coated. I cooked 1 time in a multicooker. Everything worked out. Porridge didn't run away! Javascript: replaceText ('% 20: bye:',% 20document.forms.postmodify.message);

And the master has just left us - 10 minutes and everything works)) .. That's what I understand the service)) ... I'm going to actively check). In the plans: mushroom soup, pilaf and steamed vegetables)) ... I would also like to express my gratitude to the Brand staff for their understanding and desire to help) ..

I bought my cartoon from the first batch - this is almost a year and a half ago. Well, she smelled especially on the "Pastry". Tolerated, endured, boiled with lemon, rubbed with alcohol - the result is 0!
I made up my mind, called Brand's office - a day later (today) the master arrived, replaced the heating element in 10 minutes - not only is he a jack of all trades, but also a complete charm!
I am never tired of being surprised at such a service!