Svetlenki
Quote: Completion
He can't beat 3 eggs! This is our language!

He may not even get 100 grams of butter ... I tried to watch a video on YouTube about him to see if there is an opportunity to adjust the height or not ... I did not understand ...

It also seems to me that this is a fairly objective reason why we can say that the device does not meet the declared functions.

Coffeeberry, Elena, feel free to link to the forum. So tell me that you had high optimistic expectations, started a topic thread, and here it is ...

We closely observe and follow the development of events, how the service support will react and behave
eta-007
Quote: Svetlenki
the device does not meet the declared functions.
This is the key point! Only in whose name should the claim roll? And customized with notification. And how to check without food!
And at the end, the catchphrase of all claims: "I reserve the right to contact .....
and the media "
A very powerful phrase. But this store is already being rinsed so much that they don't even pay attention to such trifles. Their lawyers are skilled at fighting off us plebeians. But there are adequate leaders. I told you.
Coffeeberry
Svetlenki, thanks for the moral support!
eta-007, I downloaded a sample claim on the OZPP website. It is only unclear whether to give the goods to the store for examination or whether it is necessary to submit a claim. What is the procedure?
Accomplishment, yes, I will personally go there tomorrow, do not care about the operator. Time is running out.
Svetlenki
Quote: Coffeeberry
It is only unclear whether to give the goods to the store for examination or whether it is necessary to submit a claim. What is the procedure?

Coffeeberry, Elena, I would at first, kindly and politely, but confidently try to explain the defects, making it clear that I am ready and know how to proceed. And, frankly, I would have taken 3 eggs or 100 grams of butter with me. Let them see! What? You are not deceiving anyone.

Give the link to the forum, write to the head office, outline the situation.

Corolla is clearly too high. I have kitsch. I adjusted the whisk. The owners of Kenwood have also already unsubscribed above - they adjust the whisk. And this is normal for this type of car, even in the highest price category.

Quote: eta-007
And at the end, the catchphrase of all claims: "I reserve the right to contact .....
and the media "
A very powerful phrase. But this store is already being rinsed so much that they don't even pay attention to such trifles. Their lawyers are skilled at fighting off us plebeians. But there are adequate leaders. I told you.

I think it's too early to go on the attack. But that's my personal opinion.

The main thing is to explain that there is and is a clear defect of a particular mixer.

Coffeeberry, Elena, similar situations have already been. Even you have there in St. Petersburg. Everything was resolved positively.
Coffeeberry
Quote: Svetlenki
Coffeeberry, Elena, I would at first kindly and politely, but confidently try to explain the defects, making it clear that I am ready and know how to proceed. And, frankly, I would have taken 3 eggs or 100 grams of butter with me. Let them see! What? You are not deceiving anyone.
I won't carry eggs, a huge box, and I have only 2 hands and no car.
Confidently explained, listed the defects, they refused to return the money (let's say), offered to send it for 20 days for examination. Give away? I just don't understand how to behave further.
Svetlenki
Coffeeberry, Elena, look

Universal Kitchen Machine Good Helper SB-U501 # 35

maybe experience will help you, although the car was different ...
Anna67
I remember this car, since then I don’t want to buy it, nor do I want to deal with the store.It was just right on the HP in the process of searching for information and abandoned.
Coffeeberry
Svetlenki, they took the mixer away from me for examination for 21 days, like that girl. They laughed a lot when I offered to go to the store and buy 3 eggs to prove to them on the spot that I was not making it up. Well, in general, I will now wait for the verdict. The queue was HUGE, so many people go to hand over the goods, some unreal amount of marriage.
Anna67
Quote: Coffeeberry
so many people go to hand over the goods
Maybe less on weekdays?

And I keep walking around the cabinets and mezzanines, trying to convince myself that I don't need a chopper. Found an old melissa ftp-350 combine. So old that I did not find any characteristics on the Internet. I remember whipping a biscuit, shredding cabbage, cutting potatoes into cubes, but we were not impressed to prepare so that it would fit into the feed hole for the sake of bent bars.
They wanted to change the bowl in due time (they took care of what was stored with the cardboard inside, because of the forgotten cardboard the knife left a furrow all over the board). But in those days the story was the same - I added a little and bought a new one better than paying a lot of money for a cup.
Once I got it I had to wash and make a cheesecake. At five in the morning
I want to grind minced meat for sausages, but I'm afraid of this rough furrow - suddenly the microbes will divorce ...

Svetlenki
Coffeeberry, Elena, we will keep our fists for you! Think positively!

Quote: Coffeeberry
The queue was HUGE, so many people go to hand over the goods, some unreal amount of marriage.

It's depressing, but after all, Peter is a big city. Maybe this service center is one for the whole city
Coffeeberry
Svetlenki, this is an mvideo store, there are a lot of them all over the city. They will send them to the service for examination themselves.
Svetlenki
Quote: Coffeeberry
this is mvideo store

Ah, I understand now! This is not a Unit service, but a store. Means goods of different brands. Well, not so sad anymore.
fffuntic
Anna, and what's the furrow? on a plastic bowl? wash once with a thread with a poisonous-chlorine type comet-domestica-sanitary exactly in this place !!! - apply a thin layer on the scratch and rinse off immediately (just rinse the bowl well !! later) and forget about the problem.

Elena, marriage rates are usually constant. These are just stubborn statistics. But in this life nothing can be done 100 percent, even parachutes are what is scary. It's just that in a city with a million people it is especially noticeable. Nevermind.

It is a pity that this percentage has gone over you, but it's unpleasant. But what happened is what happened. Restrain emotions, take care of your health.
Anna67
Quote: fffuntic
on a plastic bowl?
Yeah, around the perimeter like a circular. It was a pity that it was ...

I washed it with Pemolux and soda, put it on the refrigerator in the room, let it live. Yet this is the first "serious imported technique" to have settled in the house, except for a blender with a coffee grinder. I'll try to find the year of issue though.

Coffeeberry
Today my epic with mvideo ended. For a very long time they did not contact me, 21 days had expired long ago, and no one could answer me where my mixer at all was - had it returned from the examination or not. I even went to a lawyer for a consultation. But today the official conclusion came - this is a factory defect, repairs are not cost-effective and I received a refund to the card. Fufff! True, the money will be returned only after NG, most likely, but I am glad that they returned at all. Even after NG I can buy a new mixer, only now I have to decide which one. I am already close to going to the store with 3 eggs and checking on the spot😂😂😂
Svetlenki
Coffeeberry, Elena, listen, call me a bore and a pessimist, but we must take the brand to which the members of the forum are most trusted, where the manufacturer is ready to support warranty service. It is clear that it is more expensive, but the real quality and stable work result. It's nothing you can do!

I am very glad that everything ended in your favor, that the money will be returned in full. It's a pity that the time wasted on refunds and the fact that the assistant did not help you prepare sweets for the New Year's table
eta-007
Coffeeberry, Ribbons !!!! How happy I am for you !!!! Now again in search !!! Look for a new device !!!!
Coffeeberry
Svetlenki, eta-007, girls, thanks for the moral support! This is really very important, because alone you feel like an idiot, running and proving something, for your own money. I just exhaled today!
I agree that two or three thousand difference in price is not worth such nerves. But I generally had little interest in planetary mixers before, and my eyes widened. There was just trust in the unit (before), now I don't want the same model a second time, although I understand that I had a marriage.
Quote: Svetlenki
we must take the brand to which the members of the forum are most trusted, where the manufacturer is ready to support warranty service.
Name, name, sister! ©
With a budget of up to 10 thousand, I see continuous hemluxes and kitforts, and there, too, how lucky. Those who do not have a marriage are delighted, and who, like me, have nothing whipping up - disappointment.
Kenwood and Kitchen Aid I can’t afford, not because I don’t want to, just not my budget yet ((
Svetlenki
Coffeeberrycatching Bosch on ozone at a discount.

Go to the Boshikov theme, she is very active and friendly. Girls-boys will help-prompt
Kubeba1
Coffeeberry, Len, I'm glad the case was resolved. The last week I thought about how you got it, I didn't dare to ask (everyone's running now, you never know, will not be on time).
Yes, probably it is worth thinking in the direction of Bosch (if I didn’t have a kneader and a meat grinder, I would also look at him), but also in Okey for chips an inexpensive Redmond mixer with the ability to buy add-ons? I have five more chips to accumulate, and I can share / buy and transfer.
Coffeeberry
Kubeba1, well, why am I going to take your chips, buy yourself something at a good discount. I jumped up when I saw this Redmond - this is the exact clone of Unit, only silver.

Unit UEM-762 - 3 in 1 Planetary Mixer

fffuntic
I do not agree about the unit. Well, there is a hole in the old woman, but a bomb does not fall into one funnel twice. Moreover, not so long ago they began to make combines. Let the owners of the Redmond be bombarded with sneakers, but this is the technique that I absolutely do not trust. All my acquaintances break down mercilessly.
And when they opened it, they fainted from the assembly
I'd rather take the second unit of the same kind than Redmond. If the unit has a good copy, then it is pleasant to use it. And that the marriage was caught, well, it happens. That's life.
As a Bosch owner, of course, I love him dearly, but he is not a cheap pleasure, and there is a certain inconvenience: the standard delivery must be supplemented with at least a flexi whisk. If the toad allows, then of course - bosh is a great buy, better only kittens with kenwoods. BUT
chichas we have a happy owner of the cartoon added. Beats up even one protein. And in general there is a sea of ​​delight. And Mulinex is also a very good manufacturer.
Here, too, they chose, they chose, Dasha decided on a mulka and was very pleased
I choose a harvester, blender, processor # 1810

Kubeba1
Quote: Coffeeberry
buy yourself something with a good discount
Yes, that's just the point, I don't need anything, except perhaps a robot vacuum cleaner - the cat can ride around the apartment))
Coffeeberry
fffuntic, but the mixer is the same, redmond glued his sticker, and the unit his. I think you can order "Coffeeberry" as a brand on alibaba)))
I already wrote about Mulinex - it is higher than my budget. I look up to 10 thousand anything.
Everyone likes Bosch (for baking), but will he be able to knead minced meat into sausage? If so, then I'll take it.
fffuntic
I don't even know what to say. I kneaded the minced meat without any problems with an ordinary hand mixer, its zagulenki for dough))) The power was, in my opinion, 400 watts, and my Bosch had 900 watts, so you yourself understand ... you want to shove. And what consistency is needed, otherwise the people demand almost like a professional soufflé. And the soufflé should be obtained in a strong blender, and not in bosha.
Then, when kneading a small amount in the combine, it is necessary to help clean it off the walls, for example, sometimes from a spatula. Will this suit you?
However, of course, the bosh is no worse than the unit that you liked. That is, if the unit suits it, then the Bosch will not disappoint unambiguously.
For me, my Boshik is the coolest budget.And I have not tried non-budgetary.
BUT I repeat, kneading is important for you, immediately add 2000 for a separate flexi whisk. The boshes do not have a K-shaped rim in the delivery, it is replaced by a flexi. For your purposes, I believe you will need it. Bosch isn't cheap either.
Coffeeberry
Quote: fffuntic
However, of course, the bosh is no worse than the unit that you liked. That is, if the unit suits it, then the Bosch will not disappoint unambiguously.
This is what I needed to hear. Because I don't really need all the cutting attachments, the main thing is the mixer itself.
Svetlenki
Quote: Coffeeberry
only the mixer is the same, redmond glued his sticker, and the unit his.

I think so too. I strongly suggest studying Boshi. I do not, but my friends have forum users and my own sister. The reviews are very positive.





Quote: Coffeeberry
Because I don't really need all the cutting attachments, the main thing is the mixer itself.

But Bosch has such a cube! Even I was impressed. Now, for the holidays, the owners of Bosha with cubes will be giving out salads in 5 minutes.
Anna67
It depends on what kind of sausage and what kind of stuffing, it never occurred to me to use flexi. Ham in stripes - well, there are enough threads to appear, an ordinary hook + help with a spatula if these strips are wound. Cervelat is also a hook. Varenka - I can't know, I haven't tried it yet because I don't really like this type of sausage so much. And in general, I already ate this sausage, eat well, no, well, it is not necessary, so whether Boshik will cope with industrial volumes I cannot say, but to indulge in 2 kilos is easy.




Quote: Svetlenki
salads will be issued in 5 minutes.
Not too large for my taste, only vinaigrette
fffuntic
life does not end with minced meat. You cannot use Bosch without flexi on custard dough, on sand with reservations. All sorts of casseroles with grinding dough - flexi. Creams. Well, you can do it with three tails, but flexi is more convenient.
The K-nozzle for mixers is very popular, but for Boshik it was cheated. I missed it terribly and I turned the toad on flexi. By and large, flexi does not completely replace it, I still dream of a fully functional K-dream.
Yeah .. my Bosch has a cube of 9 mm, but I make salads on an alligator))), I need less if there is a cube. But where to grate - bosh lovely. Here are just an average grater or a running julienne, too, you need to buy, a piece - one disc on average.
Anna67
Quote: fffuntic
fired a toad on flexi
Yes, me too, just not useful. In any case, so much so that without her nowhere. I make custard with my hands, cottage cheese - with knives. I don't eat cream. I bought it for cottage cheese, actually.
fffuntic
in-in .. I also custard, too, practically hands. But I wanted so professionally so that the surface of the cakes would not crack. But in bosh it is hard with this kind of dough without the proper paddle.
Perhaps I agree, if you are not lazy and help the mixer with handles, then you can do it without flexi. But you want everything in the best possible way, since the equipment is not cheap in the house.
But a vegetable cutter without a medium grater - they definitely overdid it
and you don't have to chase after a Bosch meat grinder, it's not the best he has ...
Now that everything has been bought in addition, I am also satisfied. But I bought a meat grinder separately, the blender is also separately, the main cubes are in the alligator. I really like Bosch as a mixer dough mixer + vegetable cutter.

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