TanyaKotya
And they lured me out of the bushes. I also ordered it while waiting for Tortilla now. I will have an assistant to the Princess
Tanyulya
And I still could not pay for the order, they even called me from the store, they said that I had already placed a bunch of orders, but the payment could not go through ... in general, a girl from Moscow ordered me and will send me to Chelyabinsk, it was still necessary for a girl to order in Kazakhstan , in general, I was tormented, it's good that we have our own people everywhere, they will help out the sick


Added on Thursday, 01 Dec 2016 20:20

Quote: S-t

Just write to the store indicating the order number (by sending a letter from the store). The situation will be improved. The main thing in such a situation is not to make a second order, since an excess quantity is reserved and empty orders are multiplied.
This is how I messed up today, but decided to order through the girls.
Exocat
I, too, succumbed to the general desire to have this device, and ordered in the afternoon between meetings.
Belka13
I also had problems with payment both on the site and following the link, I tried a bunch of methods, and then they taught me at work - you need to right-click on the selected payment method and copy the link into a new window. Then the payment window just opened. And so the computer returned me to my mail.
Stebovich
Olga, Rada, we'll solve the issue tomorrow. The face is full, I can't answer.
EnichkaEnina
For some reason I could not even go through the authorization on the site. Had to order as a guest of the store. The site staff did not help and do not know what to do. now I wanted to pay, again all links do not work for technical reasons. Some kind of disgrace
Tanyulya
Quote: Belka13

I also had problems with payment both on the site and following the link, I tried a bunch of methods, and then they taught me at work - you need to right-click on the selected payment method and copy the link into a new window. Then the payment window just opened. And so the computer returned me to my mail.
And I never Schmagla: cray: thanks girls.
S-t, I hope we all have enough.
Masinen
Quote: Belka13
you need to right-click on the selected payment method and copy the link to a new window. Then the payment window just opened.
EnichkaEnina, Olya wrote how to pay)
Rituslya
Oh, eksel-moxel, what a stir! We make a plan for the store. I laugh. I haven't seen this for a long time. But great zhezh!
Stebovich, a special thank you indeed!
EnichkaEnina
Maria, thanks, but doesn't help-tech. error!! It's a shame that the store operators don't help.
Belka13
Elenka, do not worry! Be patient a little - the store is excellent, the managers are serious, the feedback works great, they will definitely help you!
GuGu
And I placed an Order in the company, there were difficulties with payment, I wrote a letter .. and then, without waiting for an answer, I re-ordered through my account (there is a "button") with cash payment upon receipt, and for delivery I chose the point of issuing Peak Point Internet orders ... the odd man
Luda XX
And I ordered Tortilla, now I will wait. And also with payment it did not work out the first time. Maybe from nerves? Even my husband said not to twitch.
kVipoint
and I also ordered, as soon as I saw the review here, I fell in love with her


Added Thursday, 01 Dec 2016 11:28 PM

Quote: selenа
I get into the first hundred
how did you know that you were in the first hundred?
Seven-year plan
When the money was withdrawn from my card ... the site showed me that the payment did not go through, a mistake !!!!!

I'll call there faster! The operator checked the order number and said that everything was okay!

Rada-dms
Quote: S-t

Olga, Rada, we'll solve the issue tomorrow. The face is full, I can't answer.
Thank you very much! Now my dear deviceaholic is calm!
Tanyulya
Yesterday I made the same mistake with this payment
The whole thing was upset.
Why get into the first hundred?
Masha Ivanova
Yes, it was said conditionally. Perhaps because of the apron. S-t said that everyone who pays before Tortilla arrives at the store will buy 4000 each.
Tanyulya
Ahhh, I can't wear an apron. I have 3 of them with all sorts of devices came.
Natalia K.
Quote: Tanyulya
I’m not wearing an apron.
Quote: Tanyulya
I have 3 of them
Tanyushoh, how rich you are
Thread
I was sitting in the bushes, sitting ...
and last night I took it and made an order, and saved up the money for a meat grinder. I put the payment - money on the bank account, I made the order as a guest. A letter came to the mail about the order, BUT there is no link for payment. What I did wrong? or will there be another letter with payment details? Who faced, tell me, please!
or is it a sign that a meat grinder is more important, but I don't have a single stove, I sit and read and dream. At work yesterday there was a rush and even at lunch I could not look at the site, and in the evening I succumbed to the excitement, and the price will then be higher
Shtebovich
Natalya, is there an order number in the letter? Write me. Let's decide.
Nymph
And yesterday I tried to pay in the morning. It is not paid in any way, neither from a computer, nor in a separate window, nor from a phone, no, and that's it. You can fill in the card number, but when you click on the payment button, that's it, silence
and the link of their mail for payment is valid, apparently, for several hours. Since I tried to pay by the morning link in the afternoon, she does not give, writes that there is nothing in the basket
Thread
Stebovich, thank you very much!
order # 100003599 (created on December 1, 2016 16:51:41 MSK)
Shtebovich
Margarita, write your order number. Thank you.
Evga
Stebovich, and help me with payment, please
Your order # 100003593 (created on December 1, 2016 15:45:07 MSK)
Nymph
Shtebovich, order # 100003626 (created December 1, 2016 22:01:50)
this is the last one, the previous exile was already invalid.
send me an invoice or something, I will pay online from my personal account
Thank you!
Shtebovich
If you have difficulties with payment, then you do not need to worry and be upset. It's all solvable. Email me or the store about the problem. Since you have received the order number, then the device is reserved for you, and everything will be decided upon payment. There is a whole week before the goods arrive at the warehouse and dispatch.
Tanyulya
Shtebovich, and then I need to cancel the order if another person has already ordered for me or will it be canceled automatically? I was never able to pay myself. the girls in Moscow will receive it and send it to me.
Zamorochka
Quote: Tanyulya
But then I need to cancel the order if another person has already ordered for me or will it be canceled automatically? I was never able to pay myself. the girls in Moscow will receive it and send it to me.
Tanya, I have the same thing, a Muscovite added to her order and will send it to me, but I canceled my order, I don't have it now.
Shtebovich
We can cancel, we can renew one of your orders. Write as it is convenient for you and we will do it.

It is better to cancel empty orders in order to release the reserved turtles.
Belka13
Shtebovich, and if the order is paid, should its status on the site change? I paid, but it says - postponed. Is that how it should be?
Sedne
Quote: Belka13
Is that how it should be?
it should be, yesterday S-t, wrote that they were postponed until the release of the goods.
Tanyulya
Quote: S-t

We can cancel, we can renew one of your orders. Write as it is convenient for you and we will do it.

It is better to cancel empty orders in order to release the reserved turtles.
Cancel, the girls have already ordered me. I hope there are a lot of little girls, enough for everyone
Belka13
Svetlana, but how the excitement began, I did not remember. I think there should be a mark about payment.
marlanca
S-t,
I did not understand, if I indicated payment to the courier (I am in Moscow) when placing an order, do I also need to pay for it first?
EnichkaEnina
ShtebovichThank you very much for explaining everything here. Now I talked to the operator of the online store. A nightmare! How can it be with clients! They screwed up, and in a nervous irritable voice they almost directly accused me of stupidity.I am not used to such an attitude, as in the collective farm market of some
Belka13
Elenka, strange. I talked with managers many times - I never noticed such an attitude.
mirtatvik
Quote: EnichkaEnina

StebovichThank you very much for explaining everything here. Now I talked to the operator of the online store. A nightmare! How can it be with clients! They screwed up, and in a nervous irritable voice they almost directly accused me of stupidity. I am not used to such an attitude, as in the collective farm market of some
Yesterday they talked to me very politely)))
Tanyush @ ka
It's just such a stir, they probably don't have time, and even have such problems with payment, you will be nervous
Sedne
EnichkaEnina, Elenka, I ordered 4 times, maybe 5 in this store, and several times I just asked questions, it was always quick and polite. I do not know what to say.
EnichkaEnina
Svetlana, Tatyana, Olga, Tatyana, girls, it's not my first order there either, that's why it's strange. from yesterday I was politely told that they do not know how to help, but this is not a solution to the problem. I understand that there is a rush today, but that is not every day, and you still need to be more respectful to customers and with understanding
Evga
Today the manager from the store called me and politely explained that problems with the payment could appear due to incompatibility with the browser. He said a letter will come to the mailbox, in which an invoice for payment. The letter contained links to different payment methods. In three minutes I made a payment from the card without any problems. And a message appeared in the store that the payment was successful. Ufff, problem solved.
Shtebovich and store managers thanks
Lera-7
Quote: Evga
In three minutes I made a payment from the card without any problems. And a message appeared in the store that the payment was successful.
I also paid with a SB card yesterday, but there are still no messages that the payment was made
Tanyulya
Svetlana, I did not risk it and asked the girls.
eugeshka
Good day! Girls, is it not dangerous to open a Yandex wallet? I chose, on my own head, payment for Yandex money, and now I can not change it. Answer please!!!
Stebovich
Quote: Belka13

Stebovich, and if the order is paid, should its status on the site change? I paid, but it says - postponed. Is that how it should be?
It should be so. The goods are not actually in stock. The system apparently does not allow you to put something else.


Added on Friday 02 Dec 2016 11:11 AM

Quote: marlanca

S-t,
I didn’t understand, if I indicated payment to the courier (I’m in Moscow) when placing an order, do I also need to pay for it first?
You can pay to the courier.
Lera-7
Quote: Tanyulya
I didn't risk it and asked the girls.
They sent me an invoice, and I paid using the details through an online bank. Now I called the store, they said that they would check and inform. Waiting



Added on Friday 02 Dec 2016 11:16 AM

Quote: evgeshka
I chose, on my own head, payment for Yandex money, and now I can not change it. Answer please!!!
I also did not dare to pay money through Yandex. I called the store and asked to send an invoice. They sent it to me right away, paid for it. Now I'm waiting for a message from the store that the money has arrived in the account.
Stebovich
Quote: evgeshka

Good day! Girls, is it not dangerous to open a Yandex wallet? I chose, on my own head, payment for Yandex money, and now I can not change it. Answer please!!!
Eugene, contact the store and they will change the option that suits you. Or write to me in a personal. Do not forget to indicate the order number.


Posted on Friday 02 Dec 2016 11:21 AM

Quote: EnichkaEnina

StebovichThank you very much for explaining everything here. Now I talked to the operator of the online store. A nightmare! How can it be with clients! They screwed up, and in a nervous irritable voice they almost directly accused me of stupidity. I am not used to such an attitude, as in the collective farm market of some

Elenka, is the problem solved now? Sorry if anyone was nervous ...
Email me if you need any help.
Lud-Mil @
Stebovich, but I have another problem, I need mail delivery, and the store offered me only self-pickup and some delivery point in another city.I ventured to order self-pickup in the hope that it would be possible to call and change to postal delivery, can you?

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