Zhanik
Quote: Natalia K.
Doesn't it spin on any mode?

Nataliya, so he should spin on AF and on Kasha? Does not spin ((((I checked these two. I drove for 20 minutes, hoping that she would come to his senses ((
julia_bb
The pin simply does not turn by hand. And in all modes, except one, the mixer does not turn on immediately. I don’t remember what mode!
Natalia K.
Natalia, I'm spinning on AF. On MV it starts spinning in 4-5 minutes.
Zhanik
Quote: Natalia K.

Natalia, I'm spinning on AF. On MV it starts spinning in 4-5 minutes.

Natalia, In the sense that your hand is spinning on the AF or does it start right away when you turn on the program?
Quote: julia_bb
The pin just does not spin by hand

Yulia, Thank you!
I ran for 20 minutes ... So even with the preset delay, I should start stirring

It also does not work on a multicooker.

Natalia K.
Natalia, the pin does not spin with my hand.
On AF, when Kuzina is on, the blade spins.
Larssevsk
Natalia, and if you remove the stirrer, does the pin itself spin on the program?
Natalia K.
Quote: Larssevsk
Does the pin itself spin on the program?
Larissawhich one? On AF or on some other program?
Larssevsk
Natalia K., yes, I asked Zhanika if her stirrer did not spin or the pin
Natasha divorced here
Natalia K.
Quote: Larssevsk
Natasha divorced here
I keep silent and quietly leave.
A.lenka
Quote: Zhanik
So he should spin on AF and on Kasha? Does not spin ((((I checked these two. I drove for 20 minutes, hoping that she would come to his senses ((
On these programs, I do not remember how the stirrer turns. And does it spin at all.
I know for sure that in my Oven, the stirrer turns on immediately. On the Multicooker - in 5 minutes ...

Also, girls, you will think that I am crazy.
Yes!!! I am mad!!!
But today the second Kuzinka came to me.
Since she will leave for permanent residence in another place, I just checked her for "integrity", and packed it back.

So ... Kuzinka came with a new bowl. And in the bowl lies a red leaf on which in all languages ​​of the planet is written that
1. You cannot turn on the Kuzinka without food in order to prevent damage to the bowl.
2. The stirrer does not turn on immediately, but with a delay of up to 10 minutes, depending on the program.
Zhanik
Quote: Larssevsk

Natalia, and if you remove the stirrer, does the pin itself spin on the program?

Larissa, I first checked the bowl drive for free play. I thought it was suddenly stuck. But alas, things are much worse. I have already read it. There are such reviews on it. I'm not alone. And ridiculously ... people also write about 5 days (((
The warranty is empty. There are only screenshots of payment and ordering to the store (((The question is how the service will treat this set. And you still need to find a "willing" to accept this happiness




Quote: A.lenka
1. You cannot turn on the Kuzinka without food in order to prevent damage to the bowl. 2. The stirrer does not turn on immediately, but with a delay of up to 10 minutes, depending on the program.

Elena, I also had such a piece of paper. And I always read the instructions. I like it))) I'm now chasing her with some water. So ... in 20 minutes it definitely should have turned on at least somewhere of the three programs
Moreover, by the way, in the instructions about the stirrer on the oven nothing is written at all. Is it spinning there too?

I, too, at first was mega-happy, and I was thinking about buying a second one for the dacha ... Uh-huh ((((with the first I would figure it out now
Larssevsk
Quote: Zhanik
But alas, things are much worse
Yes, then it's sad. Natasha, write to them and get a guide to action. It seems to me that everything will be resolved safely
Zhanik
Quote: Larssevsk

Yes, then it's sad. Natasha, write to them and get a guide to action. It seems to me that everything will be resolved safely

Larissa... Wrote in the VK group. Let's see what they say. Thank you!
A.lenka
Zhanik, Natalia, you can still call DeLonga's hotline tomorrow morning. I called them when I bought the coffee machine. They answered normally.

In any case, I wish you that this whole unpleasant situation will be resolved as soon as possible!

Quote: Zhanik
Moreover, by the way, in the instructions about the stirrer on the oven nothing is written at all. Is it spinning there too?
Yes, in the model with the old bowl.
Larssevsk
Quote: A.lenka
Yes, in the model with an old bowl
Girls, I use the oven regularly, only now I found out. I was sure that without a stirrer the mode, because it is not logical
A.lenka
Larissa, you have a model with which bowl? Something begins to seem to me that the difference in the Kuzinki of the old and new models is not only in the features of the bowl.
Larssevsk
Quote: A.lenka
which model do you have?
Lena, with my old one. But in the "oven" mode I always use a smooth bowl, so it may spin, but I don't see
Zhanik
Quote: A.lenka
Zhanik, Natalya, you can still call DeLonga's hotline tomorrow morning. I called them when I bought the coffee machine. They answered normally. In any case, I wish you that this whole unpleasant situation will be resolved as soon as possible!

Thank you, Elena! I'll do it tomorrow.

I take my words back!!!!
IN oven there is a spatula according to the instructions! But not with me
innesss-ka
Zhanik, I recently bought a new bowl with a new stirrer. I put the potatoes to fry and heard a crackling sound from the mixer and twisted it somehow in jerks. I remember the girls had this, they wrote here. I don't remember how it ended with them. I never want to get involved with the transfer to the store and there is no such experience. Therefore, I fried the potatoes in a pan, and then I also began to experiment with the bowl. At first I turned on the empty one, in different modes where I know that the mixer is working for sure. But it also did not start immediately (the mixer), although I remember that it turns on after the start from 3 to 7 minutes (it once detected and, by the way, noticed that on one program there could be different times before the mixer started working). I was frightened for the cover of the bowl, because there was obvious overheating and I, like you, decided to drive it with water
So there you go! the stirrer works differently on the same programs in an empty bowl and in a bowl of water! I couldn’t wait with the water for it to spin, the water had time to boil several times, it took more than 20 minutes for sure until the mixer began to turn. Because of which, I ventured to suggest that, perhaps, the start time is not fixed, but depends on the contents in the bowl, more precisely, the temperature reached (by the way, in support of the theory, it seemed to me that the lower the heating level you choose, the longer the stirrer does not turn on) ... Therefore, I decided that the experiment with water was not indicative and should still be included with food. (I have stopped at this conclusion so far, there is no time to experiment) but you may find my experience useful. I would venture to advise you to cook something in it before you take it. Good luck!
Girls! And on my question. Those who wrote about the stirrer crackle and jerky movement, how did you end up? Is there a chance that it will get used to it and develop?
Omka
Girls, I'll put in my five cents about the stirrers: somewhere here in the subject I read that you need to scroll the pin when you wash the bowl. I do this on a regular basis, and sometimes it's hard to pull it off at first, and then it goes easily. Kmk, oil, etc., can flow and fry it.
I read it here, I repeat, back in the summer, when I read the whole topic after the purchase
Ilmirushka
Olga, now I went, touched this pin on the subject of "twisting", NOTHING at all! She turned on Kuzina on the "slow cooker", a minute later it snapped a little and went. The bowl stood for a while and ... again the pin did not move. This is how it should be, or should it scroll freely ... Something I was puzzled
InnaT.
Ilmira, what pin did you twist? Which is inside the Kuzi or which is on the very bowl where the mixer is placed. Here is the one on the bowl that should rotate freely, it should be scrolled when washing. And the one inside (the bowl is placed on it) does not scroll by hand.
Ilmirushka
Quote: InnaT.
which is on the very bowl

InnaT.
It rotates freely by hand ...
Omka
Ilmira,
I mean the pin that is in the BOWL. It should rotate freely. I sometimes grab it with a towel, pull it off from its place, so to speak, and then twist it with my fingers until it is free. Something like this
On a multicooker, it seems to be constantly spinning, if I'm not confusing
Ilmirushka
Quote: Omka
which is in the BOWL.
so I am about him. Now I tried it again, well, it's very hard to twist, you have to make a direct effort. It would be right to weaken somehow.
IrVas
So, first of all, we began to deal with the pin in the bowl, it did not spin, so initially my husband figured out with him, did something there, tapped from below, he started spinning normally. This helped (briefly) make the stirrer spin. Thank you for the advice to constantly scroll it while washing, so that it does not jam, this is absolutely logical. The fact that it does not immediately turn on is understandable. But if it does not turn on at all, then this is already a nuisance. It looks like I had a second reason why she stopped. This is a plastic square, which is already put on the pin from the engine. Here it is scrolling, but it should not, since it is only for normal pairing with the pin of the bowl, and should be one piece with the pin of the engine. Apparently the plastic is broken there, due to the fact that the pin in the bowl was jammed. The husband promises to solve this problem, but only when, this is a question. I wait patiently. Thanks to everyone who responded for the advice and the stirrer. I think together we will find a way to solve this problem.
julia_bb
Quote: Ilmirushka
Well, it's very hard to twist, you have to make a direct effort.
Oh, and the first time I turned the pin in the bowl, never before. It seems to be spinning. But I don't use the stirrer often.
ANnnNA
I do not see a "+" at the mixer for myself. I never cooked with her.
I’m talking about barbecue: I made it from pork with kiwi marinade. In the book, the time is 20 minutes, coup., 15 minutes. For 20 minutes, the meat was baked on top of the coals. Airfryer mode 3. Is it such a powerful heating from above?
Barmamam
Try to make crackers with a stirrer or fry nuts or fried potatoes ... And what kind of eggplant or squash caviar is obtained! This is a very handy feature in a cousin.
julia_bb
Quote: Barmamam
And what kind of eggplant or squash caviar turns out
By the way, caviar is convenient to make. I stuffed a pan with zucchini to the eyeballs and it interfered with myself there, I did my own business
Ilmirushka
Quote: ANnnNA
I do not see a "+" at the mixer for myself.
How is it? Why then buy it? Kuzina, of course, has many advantages, but the stirrer, in my opinion, is the main thing. I have not a single "saucepan" itself interferes with the dish during cooking.




Quote: julia_bb
It seems to be spinning.
Yulia, but how to spin, easy?
Zhanik
Girls, thank you all for the advice and support.
but, I always check the spinning elements for free play. It's not about the bowl. And nothing was stuck there for sure
It's not about the pin, as it turns out. He stands dead and does not turn. The point, as I understood from other forums in the engine, is what rotates this very pin. This place at Kuzina's is pretty dead ... And all the complaints are about the goods from Ali.
On a multicooker, the spatula should rotate immediately. And on other programs I started it many times and waited for a long time. She refused me a potato. So the question is definitely not about water or products ((((.

By the way, Delongy replied that an empty GT needs an electronic store receipt.

Here is the answer of those. support Ali how to download it. Let, of course, not be useful to anyone

Upon the fact of each purchase, we send a sales receipt to the email address, which is an official document. If it was not received, or was lost, then you can download it in the personal account of the order. To do this, please go to the "my orders" section, find the order you are interested in and download the receipt by pressing the download purchase receipt from the PC version.

Ilmirushka
Natalia, no, well, I made an effort and the pin in the bowl was tight, but still, it began to rotate. And if he does not, therefore the engine cannot start the mixer. Someone else wrote that the sound was incredibly grinding, not yours?
ANnnNA
I baked peanuts and potatoes without a mixer - everything is fine.the fan copes with the uniformity of heating. squash caviar is not my topic, I don't eat it. I bake in my cousin. and it's easier to interfere with yourself once than to maintain this mixer all the time: wash, take off / put on, scroll, change bowls back and forth, n-e-e-e.

and the kebab is charred ...
A.lenka
I probably cook with a stirrer more often than without a stirrer.

And now I read that the pin on the bowl should rotate freely. I went to check my bowl (old model). And the pin (on the bowl) - does not rotate, froze to the spot !!! Immediately set to check on crackers - started spinning, Slavteparty !!!

So, be careful, girls, with the rotation of the pin ... Maybe you shouldn't climb there with the handles?

Quote: ANnnNA
I baked peanuts and potatoes without a mixer - everything is fine
I fried peanuts and potatoes and fried them in a frying pan - everything is fine too. But now we are not talking about that. And that if a technique has a specific function, then it should work. In addition - to work flawlessly.
And of course, we can always adapt to some shortcomings (overcooking, underfiring, sticky coating, lack of a stirrer, etc.). We have no interest in creativity ...

Quote: Zhanik
By the way, Delongy replied that an empty GT needs an electronic store receipt.
Natalya, but regarding the breakdown itself and where to handle it, did the DeLongs answer something? This is a massive breakdown, I think they are well aware of it.
Zhanik
Elena, I did not find a phone (only a written form. I wrote it in essence. They answered the same way) I think that only SC is authorized to diagnose. They have a list on the site. I'll do it, I'll tell you .... it's a shame, damn it. My father can open it and repair it too ... Most likely. But the device is under warranty. Reluctance to open. And the price of a spare part can be considerable (
Lucien
I went and checked, so, just in case, the pin in the bowl rotates. The bowl is new.
Accomplishment
Quote: ANnnNA
pork with kiwi marinade. In the book, the time is 20 minutes, coup., 15 minutes. For 20 minutes, the meat was baked on top of the coals. Airfryer mode 3. Is it such a powerful heating from above?

In the book, the total time is 25 minutes! 15 ', flip, 10'. Why don't I like chicken breasts for dryness, but here it turned out just fine. Time exactly according to the book - not the slightest hint of coals!
Multi-oven DeLonghi FH1394
ANnnNA
total time 25 minutes!
so I looked inattentively
Rituslya
ANnnNA, yes, there is exactly 25 minutes of total time. Sometimes it seems to me that I took a lot of meat and in 25 minutes it will not be fried, so I add time. In vain. As a result, 25 minutes is still enough.
Lyi
Quote: InnaT.
I do not know if it is possible to insert a link, type in Ali in the search for DeLonghi FH1394 and you will be happy. I just looked at the price of 8746.5. I think it will last a few days while Black Friday discounts are coming.
Alas, I was late here too. There, too, already 10,995 rubles.Inna, thank you for message. : rose: You need to check the HP website more often.
In general, girls, the question is: is there an urgent need for Kuzin, if there are 2 Philips air fryers, an airfryer + several multicooker and pressure cooker? Would you buy yourself with all this in stock?






Quote: Darkusha
Lyi, I stopped by today. the price is the same
Lena, Thank you. Here, too, the price is 10,995 rubles.
Rituslya
Quote: Lyi
is there an urgent need for Kuzin if there are 2 Philips air fryers, an airfryer + several multicooker and pressure cooker?
for example, I would immediately get rid of the airfryer. For me, this is an extremely useless unit on the farm, unless the banks are sterilized in it.
I wouldn't compare the multicooker, they are very different from Kuzina.
But I would argue about air fryers. AFochki are very good: potatoes, spare parts, and baked goods are just mmmm! They are inferior to Kuzin's small volume and the absence of a stirrer.
One Cousin against two AFs could compete.
Darkusha
Lyi, the new price appeared today after 10 am Moscow time
Zhanik
Quote: Lyi
is there an urgent need for Kuzin if there are 2 Philips air fryers, an airfryer + several multicooker and pressure cooker? Would you buy yourself with all this in stock?

I have several cartoons, AG and just a deep fryer.Here I was planning to replace the last two with Kuzina. Moreover, the oven is 90%. So I rarely turn it on ... And I really liked it for such purposes. It's very, very straight! She spoiled my mood with her breakdown, of course. But, I hope, as it is repaired, it will serve faithfully.

I had a similar situevina with HP Mulinex. The prices were considerable at the time. About 9 sput 8 years ago. Bought at the local Media-Markt. A couple of weeks later, the engine burned out. Repaired under warranty as much as 2 months. But since then he has been plowing flawlessly. I hope it will be the same with Kuzina.

InnaT.
Quote: Lyi
is there an urgent need for Kuzin if there are 2 Philips air fryers, an airfryer + several multicooker and pressure cooker? Would you buy yourself with all this in stock?
Well, if you take my opinion, it’s well, nobody can replace my Kuzya. When she appeared, she never turned on the oven, the poor fellow plows every day. Although other techniques are also full, but it is the Kuzya that is used daily.
Larssevsk
Lyi, I also had everything. She sold something, gave something away, took something away. I left only Kuzina, Pizzsepech and the porridge baby. Until the need to get something arose
Ilmirushka
Quote: Larssevsk
I left only Kuzina, Pizzsepech and the porridge baby. Until the need to get something arose
Larissa, 100% agree Although I didn't have that
Quote: Larssevsk
everything was.
but Cousin is beyond competition, even my favorite Tortilla sometimes rests.
Clay
Good afternoon to the owners of Kuzi! After reading the topic, I fell in love with this device with all my heart! Having two multi-cookers Panasonic of different sizes thought about buying Kuzi. But the question arises about the price. On Ali the price is about 8500. In stores from 17 to 22? Why such a range of prices? What is the difference? Who ordered for Ali? Is it really possible to buy a quality Kuzya there? And further. We don't have the 1396 flat bowl in stock yet? In Germany, I saw her, but my husband did not want to drag her, is it very different from 1394?
Larssevsk
Quote: Clay
Is it really possible to buy a quality Kuzya there?
Well, lately we bought everything there. No luck for one person yet
The flat bowls are great and are sold in M ​​video, Ozone and the official website. I bought both with a flat thicket and with a new mixer

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