Svetlana
Thank you all for your support. I wrote to the store, the answer is that they do not open the packaging and cannot find out the date.
The cartoon is black, I don't even want to get involved with an exchange for a white one with such a store. I'll send it back tomorrow. I really don’t know what happened with the timing, I ordered 2.02, but I came today. Can't claim that more than two weeks have passed? Here she is connected to her head. I went to look for an application form.
SoNika
Svetlana, if you have receipts with the dates of order and receipt, copy and attach. Can society threaten consumer rights?
Annutka
Svetlana, the period will be calculated from the receipt of the order.
Belka13
Svetlana, happy return!
Masha Ivanova
Svetlana, Sveta! And attach a copy of the return receipt
A.lenka
Quote: Svetlana
I wrote to the store, the answer is that they do not open the packaging and cannot find out the date.
Svetlana, did they give you this answer BEFORE you made your order, or after? What did they write in the correspondence before paying for the order?

Until they sent the multicooker - take a photo of all the documents, the receipt, the guarantee, the lid (!!!), the multicooker from all sides. Including date of issue.

Send your complaint letter to them by regular mail, by registered mail, return receipt requested, and a copy by e-mail. They need to understand that you are determined.

Svetlana, I wish you strength and perseverance! Alas ... There are such unscrupulous sellers.

To be honest, I don't like the player. In general, I do not like shops that darken, twist, and come up with some complex schemes for squeezing money out of the customer. One tricky delivery on the Player is worth it.






Quote: SoNika
Can society threaten consumer rights?
Necessarily! Interesting ... The manufacturer has recognized a serial defect of multicooker An element of early release dates? In theory, he should withdraw this technique. How can this question be clarified? Can Shapoklyak knows something about this?
Marpl
We already wrote above that since April 2013 all the shortcomings have been fixed. And the 26th week is already the 20th of April. Look carefully at the cover, maybe everything is fine there. The bezel on the removable cover should not be black and glossy, but gray and matte. The seat for this removable cover is not white, but also gray and matte.
Svetlana
The seat is white. Alas.
Marpl
Is there a gray bezel on the lid?
Svetlana
Marina, as I see him, is black. I'm here on raids, getting ready to meet my grandchildren, Friday, tradition. And with these events I got a little out of balance. Thank you all for your advice, I will read everything, I will count everything. I think the delivery will not be returned 1350 transferred to the Sberbank card, EMC mail works on a prepaid basis. I wrote here too so that others would not get caught. I really appreciate your advice, recipes, I learned a lot from you, so I share my experience, albeit unsuccessful.
A.lenka
Quote: Svetlana
I think the delivery will not be returned 1350 transferred to the Sberbank card, EMC mail works on a prepaid basis.
Wow...
And the same amount - back ... This is half of the multicooker for the add-on is lost ...
Indeed, it is worth thinking and counting. Here at Nadezhda Crane (if I am not mistaken) the Element with the old cover is still working. And that's all - mmm ... Let it continue to serve properly!
Maybe it will be easier and cheaper to just change the cover if the marriage comes out? Who read everything from the beginning - can you remember if there were those situations of replacement or repair under warranty? How was it produced and how much did it cost?
Cvetaal
Quote: A.lenka
Here at Nadezhda Crane (if I am not mistaken) the Element with the old cover is still working. And that's all - mmm ... Let it continue to serve properly!
Maybe it will be easier and cheaper to just change the cover if the marriage comes out? Who read everything from the beginning - can you remember if there were those situations of replacement or repair under warranty? How was it produced and how much did it cost?


Nadezhda changed the cover in the SC
Jouravl
Quote: Cvetaal


Nadezhda changed the cover in the SC
The lid was changed for me just in May 2013, the gum was black and remained, where it is inserted - also white plastic. But, it still works.
The first option is to leave it as it is, use it, if it cracks, this will happen during the warranty period, change it under warranty. If there is a service center, you can call and clarify the cost of replacing the cover, just in case.
Send at your own expense, not an option, they can send this. Call the manager, let them pick up the goods and return the money to you, you have the right without giving any reason within 2 weeks.
Do you have a document stamped with the date of actual receipt from the shipping company?
kil
They brought me a black one. The lid is correct, did not include. The main thing is to turn on at home.
5113
A.lenka
Quote: kil
They brought me a black one.
Irina, remind me. Where did you order?
Marpl
Elena, ATV bazaar has both colors, only black is a little more expensive.
A.lenka
Marina, I know. I bought my Blondes there. I don't know anything about Brunettes in this IM. And I wonder where Irina got the "correct" Brunet.
Rituslya
But I’ll probably go tomorrow for an extra cup. I was bargaining with myself, whether or not to drink, but I was really tired of pouring and washing the only bowl several times a day.
And I will be twice Happier!
Painfully I like the pretzels! He releases such rich dishes that!
Marpl
Rit, I'd better buy the second one, because the surcharge is small, and so cook 2 times faster. Think 2 MV is better than 1, but with 2 cups. The price difference is negligible.
Alena, Irina ordered at ATVbazar (p. 132). Some girl told her that there were only white ones, and I called back and a guy answered me - white for 5740 and black for 5989 rubles. Prices are different, maybe purchase prices are different. You can order there, everything is in stock.

Wildebeest
Quote: Rituslya

Painfully I like the pretzels! He releases such rich dishes that!
Rituyla, all HP is happy that you have found your lyuboff.
Tancha
Girls, the bowl, despite its monumentality, is a very gentle girl. I have never cooked meat with bones, but small scratches that I feel with my fingertips when mine is present. I use this spoon in all cartoons, but decided to switch to a silicone spatula.
Rituslya
Wildebeest, Svetul, I giggle ... Maybe I still like it, but after a week everything will change.
I had a choice between samosushnitsa and a bowl, but I feel from the soup that the bowl still wins!
Marpl, Marish, oh ... I went to think! But I really miss one bowl.
A.lenka
Marina, Yes thank you! Remembered !!!

Quote: Marpl
Rit, it would be better if I bought the 2nd one, because the surcharge is small, and so cook 2 times faster
Yes, I, too, with such a price situation, would have bought a second multicooker. Ritul, to the Blonde - also the Brunetka ... Huh? Elik and Eric will be there ...

Quote: Rituslya
I had a choice between a samushnitsa and a bowl
And the Samsushnitsa - IMHO - is another cool igruha that will stand in the closet in a week. There I have a madelena, a churrosnitsa, a cupcake, a multi-baker with a cart of panels ... Well, and a whole bunch of other things.

Tancha
The meat from it is just super! Very rich taste. I want to make Gashina Beef according to an old recipe. You need to buy a nicer piece.
Wildebeest
Quote: Rituslya

Wildebeest, Svetul, I giggle ... Maybe I still like it, but after a week everything will change.
Oh, how windy you are
A.lenka
Tancha, Tatiana, for the idea !!! I also completely forgot about this recipe.
Masha Ivanova
Rituslya, Rita! And where and for how much are you going to buy the cup?
Rituslya
Masha Ivanova, Helen, right here

🔗


Only at the time of the weekly order, it was 600 rubles cheaper. Now I have it in reserve.
Thank you Checkmark honey!

In general, devulki, you are still provocateurs, I sit and think about the second pretzel. Here zhezh damn pancake.
Quote: Wildebeest
how windy you are
oh, Svetulik, not the right word. Because of my frivolity, I no longer have a battalion of multicooker, but a whole army!
Masha Ivanova
Rituslya, Rita, okay! And I just looked there today and wanted to tell you. Well, for three rubles you can buy a spare bowl, of course. Still, not 6000 for a multicooker.
Rituslya
Yes, I, Lenochka, climbed today to Ozone to ask the price ... Wow!
Almost all of the cups are for two thousand. Still somehow Red presents his own relatively inexpensively, and the rest! ...
Marpl
How much Rita cooks, then she needs exactly the MV, and not the cup. After all, the bowl itself does not cook.
Twig
It is very convenient to have a spare bowl. You can cook the soup, and then cook something else in another bowl. Moreover, in a bowl, you can directly heat it on the stove. I just bastard that you can heat up on an induction cooker.

Although the soup tastes better on the stove :)
I cook the last howling meat in a cartoon, and the soup on the stove on the water. Then I add meat and some broth there.
Masha Ivanova
Marpl, Marina! Two slow cookers are always better than one. But it often happens that you finish cooking one thing and only then start another. And the cup is too lazy to free. Therefore, a spare bowl will always come in handy. Besides, it can get scratched.
In general, of course, I am in favor of many multicooker and many bowls for each!
Rituslya
I have 4 bowls for Shteba, but Shteba and I are bored. It’s as simple as a piglet, but I’m playing with this pretzel. So interesting are smells, results, experiments.
Of course, while milk porridge and, for example, jellied meat, I will refrain from cooking for now, because there are helpers, but everything else is very curious, but I do not have enough containers.

Vetul, be sure to try the soup in Element. First, on the program of the same name, or some other, and then bring the case to the languor. All the deliciousness and richness will be in the soup.
A.lenka
Quote: Rituslya
and then bring the case on Vexation
I'm in love with Vexation mode! On it, the taste of products is revealed unreal! I am also (in principle) a lover of casseroles soups and pans. But the Element changes my addictions.
SoNika
kil, Congratulations

Ritual, recently pondered))) to take or not to take ..)), and now for the 2nd I gathered and you will have Chuk and Gek
Eh, I would take the cup too ...

but to me with the shipment ... and even now I can not afford it ... I hope this is temporary

Masha Ivanova
SoNika, Virineya! Shipping within Russia is free.
kil
A.lenka, in the ATV bazaar. Already 3 pieces.




SoNika, I'm a gift. Borka is still working for me.
SoNika
Masha Ivanova, wow ...,

oh, you need to try to persuade yours


Irina, horror gift!
marlanca
Quote: Twig

It is very convenient to have a spare bowl. I just bastard that you can heat up on an induction cooker

That's why I took the second cup ...
SoNika
Galina, well done I'm also thinking, especially after damaging the cup filipochka
Twig
On the player bowl 3250 + shipping
Or do we have a boycott of this store?
SoNika
Veta, in Gogol the same price with delivery, but what kind of seller I do not know ...
A.lenka
Quote: Twig
Or do we have a boycott of this store?
I join the boycott.
Zamorochka
Quote: SoNika
in Gogol the same price with delivery, but what kind of seller I do not know ...
I read on their website about payment, it seems like you can pay for the courier upon receipt or at the point of export, if you are from a nonresident. If so, then there is no risk.
Irlarsen
Quote: Twig
On the player bowl 3250
If I was in Russia, I would have taken the second Elik, to pay in addition nothing and a whole cartoon! Even if there is no room in the kitchen, let it be for spare parts. At my twin sister Oursson 5040, the latch recently flew off, so it rummaged through everything, there are no latches and they do not sell, they are such, but if they did, the price is 900 rubles. And here lo and behold there would be a latch, a lid, but you never know ...
Masha Ivanova
In Gogol the price is 3250%, that is, 3088 Payment upon receipt. Delivery is free, at least to my city. But I understood that it's free throughout Russia.
Twig
Irlarsen, yes, here I also think about the second talking pan for spare parts.
This is when the price of an extra bowl was 4500. And now the bowl is half the price of a multicooker.
Cho, take both the bowl and the cartoon for spare parts?
Anyutok
Masha Ivanova, nope, not all over. If you score your city and put the cup in the basket, then the total amount minus the discount and delivery of 3337 r is obtained. By the way, to Novosibirsk the same delivery cost, 249 rubles.
lekter
took in the securitymag store, black, the lid of a new sample, consultants are adequate

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