Kitchen machine ProfiCook MKM-1074

[Liubov_Liubov]

Liubov_Liubov, yes, 1 kg meat is too much and I did not rape the car. And you don't need to knead 1 kg of meat in Cham either))

Pichalka .... can you mix 0.5 kg each?

You can, calmly)
The meat is hard to knead, so it's best to take care of your assistant)
And 500 grams is possible, maybe 600 will pull.

Girls, I made a video of how I make Nuggets.
Minced meat was made in our ProfiKuk, and fried on a grill Shteba 4.4

And I have another problem with proficiency. There are already 100% factory defects.
The device does not see the fixed glass and, accordingly, does not turn on.
As usual, dismantled. The part in the handle has broken (it should be fixed by welding almost at the very beginning of the pin).
So we think what to do now ... Naturally, we don't have such a thin welding machine, a glue gun won't take that.


Rust was also found on the spring handle!

Well, and a photo of the consequences of cooking soup in auto mode (without exceeding the maximum volume). After that, all the electronics of the device, except for the motor, were flooded. I had to very quickly disassemble and dry. Before the breakdown of the detail in the handle, everything worked, traces of flooding remained only on the backlight.
Unfortunately, the main panel is not protected from moisture at all, which is unacceptable for a kitchen appliance. It just snaps on and can be removed very easily ...

I am writing a letter to the representative office in Russia ...
In the meantime, I was left without a proficiency (((There is an option to somehow hold down the button so that the protection does not work, but it's scary that a child can accidentally turn on ...

[Anya]

Anya, well, sorry (((
Listen, try to contact the service, maybe they will fix the handle or replace your cup.

I'll try, only they most likely do not have spare parts (I remember that the girl in this thread already contacted the Moscow service).
I have an apparatus from Germany, now I will write in maximum comfort to the Germans in the computeruniverse.
According to the rules, my device is no longer guaranteed, but this happened due to a manufacturer's flaw, so I'll have to butt ((((

[Masinen]

Masinen, Masha, thank you very much for the video! Vkusnoooo
Do you have olive oil in the spray?

[Anya]

Anya, of course write, I also always defend my rights,
Call the service, you never know there are spare parts

Ludmila, yeah olive. I only use it for grilling))

The service said that there are no spare parts for the proficuka and will not be. Since the availability of spare parts for these devices is not implied in principle

For the sake of experiment, I made flour from corn grits. I took 100 grams of cereal 9 sc 1 min. PC tests failed. The flour did not work, I was afraid to rape the PC further.

Masha, thanks for your videos!

[anna_k]

anna_k, it's a pity that you did it with the machine.

[Olyusya75]

Olyusya75, Ol, and what turned out to be large or did not grind at all?
I have not tried it, because there is a mill from Kesha.

The service said that there are no spare parts for proficuka and will not be. Since the availability of spare parts for these devices is not implied in principle

Anna, they answered me the same way. Have you bought in Russia or Germany?

Anna, they answered me the same way. Have you bought in Russia or Germany?

And if they bought it in Russia, what spare parts would appear immediately or what?
Anya, I'm sorry.

[Ludmila]

Ludmila, if it was bought in Russia, then it would be changed to a new one and that's it!
I warned everyone about this, maybe you never know what ..

Maria, well, 1 professional in Russia, costs like 2 from Germany, unfortunately ...

[Ludmila]

Ludmila, if it was bought in Russia, then it would be changed to a new one and that's it!
I warned everyone about this, maybe you never know what ..

AAAAAAA. Think about where to buy

[Liubov_Liubov]

Liubov_Liubov, In Germany
Yes, actually, we will invent some "crutches". You can fix the button, and when not in use, then move the bowl away or not install the knives ... But in general, this is wrong. A new device, not so cheap, and such flaws ((((

I would really like to replace it with a new one, preferably with silicone rubber bands in the area of ​​the removable panel.But the chance is frankly small ...

What did you decide in the end? Sent back to Germany?
In general, if I had bought in Russia, I would have been more upset, since the bay is never a guaranteed case. Another question is that this situation arose with an automatic program and the manufacturer did not provide protection against moisture (here in Delongi everything is fine with this).

And if they bought it in Russia, what spare parts would appear immediately or what?
Anya, I'm sorry.

They did not appear, but if from a computer universal, then my experience, which is unfortunately sad, may be useful.
Inverse must be sent to the computer by Russian post, otherwise they will not reimburse transport costs. I drove through 4 departments, including their main one at the butcher shop. They do not accept packages larger than their largest box, and Proficuk is larger. + You cannot send parcels with a declared value of more than 10,000, and you cannot deliver less, since an invoice is enclosed in the parcel. Well, without value, the computer universe does not allow sending because you need insurance

[Liubov_Liubov]

Liubov_Liubov, Thank you!!! A very rewarding experience! It is unlikely that it will be possible to send from our city, and it is expensive to ride in Moscow ...
That is, we only have the option to make "crutches" and try to swear?
Or ask for a spare part ...
Alas, a micro-welder costs about 80,000, and it is definitely not needed for home use ...

[Anya]

Anya, so you can find where they will cook this part for you and just pay for the work.

Olyusya75, Ol, what was the big one, or didn't you grind at all?

Masha, very large. Will not go into baking. For myself, I decided that I would buy a mill for Kesha.

[Maria]

Maria, well, yes, as an option.
I somehow do not get upset because of breakdowns in technology, since my husband is very rugged))))
In extreme cases, we will print it on a 3D printer (we will have to order it from the company, we do not have one), since such welding is very difficult to find ...
I would use it like that, but my husband is against it that there is no protection on such a device. My son is very curious and constantly plays with my gadgets ...

OFF. Miracles happen sometimes. In February, I had a completely free video card replaced in a 27-inch iMac, which was purchased over three years ago. Caught under the Apple program. And in the service they wanted 25,000 for this, I seriously thought to sell the computer for spare parts ...

[Anya]

Anya, of course miracles happen !!
The main thing is to believe and enjoy life, and even more importantly, that we are all healthy, with arms and legs, and the rest is always venerated !!!!

Inverse must be sent to the computer by Russian post, otherwise they will not reimburse transport costs. I drove through 4 departments, including their main one at the butcher shop. They do not accept packages larger than their largest box, and Proficuk is larger. + You cannot send parcels with a declared value of more than 10,000, and you cannot deliver less, since an invoice is enclosed in the parcel. Well, without value, the computer universe does not allow sending because you need insurance

Thanks for your experience!
I know for sure that people returned ice cream makers to Kyu, but they won't fit into a standard box. (You can ask how they did it. They wrote in the topic about the Unold ice cream maker.)
Looked at the rules of the Russian Post
🔗
tariffifier (it turned out about 2.500 rubles.)
🔗
Maybe call them and clarify? Didn't find anything about such restrictions. Maybe the postal workers themselves don't want to contact?

Alas, a micro-welder costs about 80,000, and it is definitely not needed for home use ...

I’ll say right away that I’m not an expert in this, but maybe such a device will do?
🔗

p. from. As a result, I probably won't buy it yet.

I’ll say right away that I’m not an expert in this, but maybe such a device will do?
🔗

Such a device is more for children's pampering, not for serious work. In general, small parts are easier to re-manufacture than to solder or boil, because it does not take long. Then not any details are cooked together

Thanks for your experience!
I know for sure that people returned ice cream makers to Kyu, but they won't fit into a standard box. (You can ask how they did it. They wrote in the topic about the Unold ice cream maker.)
Looked at the rules of the Russian Post
🔗
tariffifier (it turned out about 2.500 rubles.)
🔗
Maybe call them and clarify? Didn't find anything about such restrictions. Maybe the postal workers themselves don't want to contact?
I’ll say right away that I’m not an expert in this, but maybe such a device will do?
🔗

p. from. As a result, I probably won't buy it yet.

It's just that it takes a lot of time to travel to post offices in Moscow. Well, this Profikuk weighs a fifth of me) it's hard for me to drag him from the car to the department back and forth)))) As a result, on Myasnitskaya I already talked with the head of the parcel sector, to put it mildly, a boorish woman ... in general, it was probably possible to understand further, but I decided that my savings on Thermomix overshadowed spending on proficiency, and time is more expensive (I just spend most of the night in Moscow from Saturday to Sunday, the rest of the time I fly on business trips, and then I spent the whole Saturday at the Russian Post .. .).
I decided that if my sister needed Proficuk, she would have a spare glass, nozzles and a spatula ...

Such a device is more for children's pampering, not for serious work. In general, small parts are easier to re-manufacture than to solder or boil, because it does not take long. Then not any details are cooked together

Yeah, I have one. Sometimes I use it for creativity
My husband has a more serious soldering station, but even that is unlikely to help.
I'm seriously thinking about a 3D printer))) There are quite strong elements, however, it will be confusing to make a model ...

And yet, my husband and I compose a letter to the manufacturer))) What if we get lucky?

[Alex100]

Alex100, thanks for the information

Liubov_Liubov, it’s a pity I think we were not lucky with the workers.
I myself do not like to send anything. Moreover, heavy

I'm seriously thinking about a 3D printer))) There are quite strong elements, however, it will be confusing to make a model ...

Printing only from plastic is possible. Or is there a broken plastic part?
Before the currency dance, a small 3D printer was relatively inexpensive, now prices are falling much more slowly than they were growing.
If you buy, please share your impressions

[anna_k]

anna_k, in a 3-d printer, if I'm not mistaken, you can even make a part from a stainless steel
Well, if you purchase and then master, you can even take orders

P.S soldering station won't help either. at one time I even went to the jewelers to solder one thin structure, they did not undertake ... there will be no sense, as they put it, the metal is not for soldering, etc., in the end, it will not last long))

We will buy a 3D printer a little later, as the prices become more pleasant. I want a Dremel either a US one that can print in two colors at the same time. But to be honest, I haven't seen a stainless steel one (although the Chinese 3D printer has an interesting model).

So far, such options are available with a detail - to try it in a jewelry workshop, unfortunately, there was no master yesterday. Well, they are also ready to help in a regular auto repair shop, where they do argon welding (disk repair). The only thing was asked to remove the plastic part from the pin so that it would not melt. My husband will go to them now, suddenly it will work out.

[Anya]

Anya, did you send a letter?

Not, while we compose with my husband prettier and more convincing

Anya, if you're going to write in maximum comfort, see if you know where to write)))) they don't have a single email on their website. addresses))) I called, but I understand that all the communication I had with the girl at the reception ... as she wondered every time and did not know who to connect with ...

So I didn't find a sane address on their website.
Most likely I will write to the department for partners))) And let them figure it out on their own. Well, in parallel in CU

The funny thing is that I called the German proficouk itself (they did not answer the letter) and by phone they confirmed to me that they had a global guarantee and in Russia the official service center was obliged to accept. There is even Russian on the grant coupon! That there is no seal, they said, it's okay - by the date of the invoice from the online store. And I have the invoice!
But SC did not accept it, said that they have special warranty coupons just from Comfort-maximum. So they said that the standard warranty card does not work, even though there is even a Russian language there. Local dealership special slip only and local store cashier's receipt only)

They once again called someone in Comfort -Maximum to find out, and then they waited a day for an answer, then they said that they would not accept

Yeah...
Well, then nothing will prevent you from writing the whole truth about the product on various sites with reviews. Even though the goods were not purchased in Russia, the number of people willing to purchase may decrease (in the event of a breakdown of spare parts, this is a huge disadvantage).
Besides, as in my case, even having a guarantee is not a panacea. I get moisture in the case, this automatically removes the device from the warranty. And from this not a single owner of a proficiency is insured. The salvation is either putting on a steam basket, or being on duty with a working device.

In general, if it were not for my husband, who knows how to fix everything except complex microcircuits, I would have thrown 18,000 rubles into the trash. Or 28500 ...

p.s. Sites with reviews are perfectly indexed in search engines, especially the Yandex market. A couple of negative reviews from real users with the provision of photos can very much even drop the already low sales of this device.

p.p.s. I'm not angry, if anything

[Anya]

Anya, look, while this situation has arisen, only once, well, you have been.
There are no boil-off complaints from other users. And I didn't have that.
Therefore, it's too early to draw conclusions))
If this happened in 10 people, then yes, this is already an indicator.

But, every opinion and feedback is very valuable, because the device is new on the market)

About sales.
This type of machine is not particularly mega-selling, the same Thermomix.
May God buy it once a month on holidays.
If anyone buys, then they take a markdown on Avito.

Yes,Love, you never know what they said in Germany.
The other store cannot have me products purchased from another seller.
This does not happen !!!!
They gave such an answer, starting from Europe, because there is a Single Economic Space, to which Russia has nothing to do.
Well, I hope she explained))
Girls, no offense))

[Maria]

Maria, I also broke the pin)))) This is certainly a factory marriage.
As for boil-off, there may be several reasons, perhaps even a problem in my countertop (it was poorly fixed with Velcro, but everything is fine on the windowsill).
But the question of the lack of protection against moisture ingress - for 100% of users! The only thing that has protection is the power off button. And that's because the rubber band on it usually comes with the button itself. Well, this is wrong for a device that is created for the kitchen, where anything can happen ...

Liubov_Liubov, I had a similar story with Delongi. I bought a device in Ukraine, but it broke. It could only be repaired here for money. Fortunately, the husband figured it out himself.
Alas, the guarantee is carried out only in the country where the device was purchased. Even Apple, for all their loyalty, has the same story.

[Anya]

Anya, I completely agree with you, on the account of protection from moisture !!!
Here, your husband is well done, he took it all apart, looked)
I remember, too, I was torn to unscrew the bottom for him, interest arose, but what is there inside))
But I didn't find such a screwdriver)

And mine, does not want to climb into my state))

Therefore, I did not write about the moisture protection of the panel)

It turns out that all the savings from buying "there" can be spent on repairs here, if, again, they undertake to repair for money.
Given that the kitchen robot is often used in the kitchen, the risk is very high.

[Marina]

Marina, but maybe not leave))) Well, how lucky

In general, I noticed such a tendency - as soon as the amount of equipment and the frequency of its use exceed a certain level, some problems and breakdowns immediately begin.
When I was a free girl a long time ago and owned only a weak blender and a couple of pans, nothing broke at all

By the way, I have great joy! The husband fixed this pin for as much as 50 rubles in a car repair shop
Now everything will be put back, and I will make dough for a gorgeous pizza!

[Anya]

Anya, your husband is a savior !!
Keep him safe!

Marina, yes, when you buy here, you are sure that everything will be changed for you)
The only thing is that Ani's moisture got inside.
And if, what other technical breakdown, for example, as in Lubov, then she would have understood the new one.
Well, I gave examples))

yes, when you buy here, you are sure that they will change everything for you) The only thing is that Anya's moisture got inside. And if there is some other technical breakdown, for example, like that of Lubov, then they would understand it for a new one. Well, I gave examples))

Again, mash, THIS IS YOU IN MOSCOW, everything will change. You have services though. And in the outback, you can immediately say goodbye to LITTLE money.

[Ludmila]

Ludmila, But why. For example, if you bought on Ozone, then you just take it to the pick-up point and hand it over)
And if the courier brought it, then he again comes and picks it up.
Well, something like this))

Main question. Cool dough, can this unit be used for dumplings and knead?

[Olezha]

Olezha, I made noodle dough, kneaded perfectly.

Girls who made dumplings, call me back !!

I made dumplings, I liked it very much
Moreover, my Kenwood Prospero did not cope, but the proficouk was great.
Now I did it for pizza, I had to knead it a little with my hands