spring
But where Nayalya ordered the price of only 11 thousand and delivery throughout Russia is free, Muscovites are offered to order for cash. Oh, how tempting! Maybe they really messed up the invoices ..
Belka13
Antonovka, Lena, Congratulations! So time flew by quickly
Antonovka
Belka13,
Ol, the money has not yet returned and a new one has not been bought)) And yes - 3 weeks quickly))

spring,
To be honest, I'm a terrible coward. Usually I try to buy in trusted stores. Even more expensive. And there must be a "live" location for the organization. Right now I ordered it, but I'm not too sure of the identity - although the place of the store is real and it seems like nothing.
Natalia K.
Quote: Antonovka
Everything, tomorrow after 18.00 home should be brought. White
Lenok from where should they bring?
spring
Antonovka, Lena, is it not possible to come to you for cash? Something I thought you were near Moscow .. So I'm also a coward, in general I buy only in Ozone and in the stores themselves at exorbitant prices.
Esvt
Quote: Kara


Write an application to Rospotrebnadzor indicating all payment details and send a scan of this application to the address of the online store. Better, of course, if you also have an incoming registration number. But even without it you can

I completely agree with this opinion and have already suggested Natalia to do this (moreover, send all the statements that have been drawn up at the moment, and not wait a few more days until Wednesday ...). It seems to me that if a store is interested in its work, then such statements will only push them to action, correspondence with the client, calls, settlement of the issue, and if not, then it will be clear that these are scammers and the relevant authorities should deal with them.
Antonovka
spring,
You can, of course)) I just fell out almost at night for Kuzey, I didn't have time to withdraw money, I paid with a card))

Natalia K.,
Natasha, from here
Kara
Quote: Antonovka

And there must be a "live" location for the organization.

A "live" location of an organization does not always mean honest business, just like selling goods through an online store with only a warehouse available, not always clandestine or fraudulent trade.
For example, if someone has come across MediaMarkt, they know that it is extremely difficult and sometimes impossible to return the goods to them and get their money back. And their shops and retail space are dark. But, for example, we all know the "Comfort Maximum" store (of which 90% of our forum stocks), try to find the address on their website

But at the same time, the warranty plates are also changed, and they communicate with buyers competently (on this forum as well), and various promotions are carried out, and gifts are given! Here's a comparison
Antonovka
Kara,
Quote: Kara
"Live" location of an organization does not always mean honest business
That's right)
Nayalya
Quote: Esvt

I completely agree with this opinion and have already suggested Natalia to do this (moreover, send all the statements that have been drawn up at the moment, and not wait a few more days until Wednesday ...). It seems to me that if a store is interested in its work, then such statements will only push them to action, correspondence with the client, calls, settlement of the issue, and if not, then it will be clear that these are scammers and the relevant authorities should deal with them. Girls, I again received a letter "Hello Natalia, I will find out everything right now and write to you", then another "Natalia, I can not find you in the deals, please drop the link to the page with the deal." and also "Natalia, I cannot find your purchase order, I am very uncomfortable.Maybe I sent it to the archive and did not send you anything, so urgently send me a page with a purchase. I will figure it out .. Please, I am waiting for your messages. "Maybe they began to check my statements. God forbid.

Added Monday 25 Apr 2016 02:43 PM

On your advice, I sent them copies of the statements.
Masinen
Quote: Kara
store "Comfort Maximum" (of which 90% of our forum stocks), try to find the address on their website

Irin, here is the address on their website, and the real one. Whoever was at the firm knows where they are. Near mega Belaya Dacha)
🔗

I completely agree that everything here depends on the management of the store and their business policy.
And comfort is the maximum you need to set as an example
Antonovka
Quote: Masinen
Irin, here is the address on their website, and the real one.
So I remember that I found the address, and even then I noted for myself that it was far))
Kara
Quote: Masinen

Irin, here is the address on their website, and the real one. Whoever was at the firm knows where they are. Near mega Belaya Dacha)
🔗

I completely agree that everything here depends on the management of the store and their business policy.
And comfort is the maximum you need to set as an example

Well, I didn't go that far. Usually the address is indicated in contacts. Comfort has no address in contacts
Suliko
Quote: Masinen
And comfort is the maximum you need to set as an example
Delivery is expensive in their regions
Rituslya
And I always, frankly, first looking for where it would be cheaper. Then I read reviews on YAM about this store, well, and then I order. And since I am always unbearable, I am looking for faster delivery.
I put a taboo on prepayment for myself.
Masinen
Quote: Kara

Well, I didn't go that far. Usually the address is always indicated in contacts. Comfort has no address in contacts
And I do not know why they did not indicate the address in Contacts. I could hardly find it myself, but now I know that they have an address in pickup)
Kara
Quote: Rituslya


I put a taboo on prepayment for myself.

Ritul, but this is the most important decision and a guarantee that your nerves and wallet will remain in order! Girls, I don’t want to put salt on the wound, but how dare you order something especially at the price of 10,000 rubles in advance? Well, on kraynyak you can cash on delivery. Well, I can pay in advance only on the condition that this amount, in the worst possible outcome, will not be scary for me to lose.
Sedne
Quote: Rituslya
I put a taboo on prepayment for myself.
And it depends on where, if in a trusted store, I can pay right away, but not, only in cash, but I really try to order in good stores.
Masinen
And I always order by self, only I ordered Kuzina for home and that, because from Delongy Shop. I liked the store very much, the courier is very friendly, unpacked, they checked everything with him, well, just a fairy tale !!!
Suliko
Quote: Kara
but how dare you order something especially at the price of 10,000 rubles on a prepaid basis?
I always pay in advance, but of course in trusted stores. For example, there is often a promotion on Ozone - prepayment through PayPal with a 10% discount, payment with savings bonuses, why not use it, while bonuses are also dripping onto the same savings card. On Ali, too, you can't buy without prepayment, it's easier for me to make an advance payment than to overpay for cash on delivery later or to suffer with delivery by courier. And I don't buy gray goods at all, that's where you really need to be afraid!
Nayalya
Quote: Kara

Ritul, but this is the most important decision and a guarantee that your nerves and wallet will remain in order! Girls, I don’t want to put salt on the wound, but how dare you order something especially at the price of 10,000 rubles in advance? Well, on kraynyak you can cash on delivery. Well, I can pay in advance only on the condition that this amount, in the worst possible outcome, will not be scary for me to lose.

I often write something out, and not for the first year, and always an advance payment, and everything was fine and I could not even think that there is a deception. Now I have learned and will think with my head and check, although it is not always possible to check. We learn from mistakes.
Kara
Girls, Ali, Ebey and other similar sites give you a full guarantee of the safety of your funds. Your prepayment will not reach the seller until you confirm receipt and proper quality. Otherwise, your money will be returned to you.

And I had an interesting case with ozone, however, for a long time. I ordered an item for sports and made a prepayment. On the second day, they call me from the store and say that the goods are out of stock. Like, another customer and I somehow ordered at the same time, and the program did not manage to update the status of the product's availability. And my money, and it was just over 7 thousand rubles, fell into my ozone account. And now they give me nafig there. Then I thought of everything for a long time, what would I buy with this money

I don't know if this system still works for them.
Masinen
But I was deceived on Ibei and the money was not returned, so I gave up with Ibei. So the seller gets the money right away, then what's the point of cheating and collecting orders if the money doesn't get to him.
And there was not only me, but a bunch of our fellow citizens, these are the things.
Only Amazon now)
Kara
No, Man, the seller does not receive money immediately. Plus, you can always open a dispute!
Masinen
Then who ate my money? Bey what? I don’t feel sorry for it, there wasn’t much, I forgave that Chinese man
Rituslya
Quote: Nayalya
I could not even think that there is a deception
I often and a lot think about deception.
I can still make a prepayment to a well-known store (although I will not make it anyway), but since there is no legal and physical address, I won't even twitch.



Added Monday 25 Apr 2016 08:47 PM

And in general, many thanks to those who write reviews. They can be ordered, incorrect and others, but thanks to all those who honestly tell.
Nayalya
Quote: Kara
And I had an interesting case with ozone, however, for a long time. I ordered an item for sports and made a prepayment. On the second day, they call me from the store and say that the goods are out of stock. Like, we with another customer somehow ordered at the same time, and the program did not have time to update the status of the product's availability. And my money, and it was just over 7 thousand rubles, fell into my ozone account. And now they give me nafig there. Then I thought of everything for a long time, what would I buy with this money

I don't know if this system still works for them.

I mainly use Ozone's services, but I was not offered prepayment there. I always pay at the pickup point after checking the goods. But somehow a defective item came to me and I took it away without checking it and paid, I was in a hurry. The next day, finding the marriage, I carried it back, passed it without any problems. They offered to take or leave money on a user account, there was a choice.
Suliko
Nayalya, so in the case of payment by card, the money is returned to the card when returned from ozone. And if the money fell into the ozone account, write the card details in the feedback, and everyone will be returned without problems.
Nayalya
Quote: Suliko

Nayalya, so in the case of payment by card, the money is returned to the card when returned from ozone. And if the money fell into the ozone account, write the card details in the feedback, and everyone will be returned without problems.

I had no problems with Ozone, it was I Irina (Kara) who answered her question "I don't know if this system still works for them."
Rituslya
Nayalya, let everything be resolved in your direction!
Belka13
Nayalya, How are you? Any news?
Nayalya
Quote: Belka13

Nayalya, How are you? Any news?

None. Silence.
Jouravl
Quote: Masinen

But I was deceived on Ibei and the money was not returned, so I gave up with Ibei. So the seller gets the money right away, then what's the point of cheating and collecting orders if the money doesn't get to him.
And there was not only me, but a bunch of our fellow citizens, these are the things.
Only Amazon now)
Mashaand how did it happen? When you pay with pay pal, there is always a money back guarantee. Once they wrote to me that the goods were temporarily out of stock, I had to wait and I was informed that the goods were sent like this ...
And recently, I received a perfume from the Emirates, outwardly everything is fine, and when I opened it, the lid was peeled off and lay next to it. : girl-swoon: I wrote a negative review on eBay, they immediately wrote to me what happened? I took a photo and sent it to them. The wine was the manufacturer, not the sender. They apologized and said that they would send a new order, free of charge. The next day, a mailing notification came in and they asked to change the review. I, of course, corrected it, who can refuse a bottle of perfume free
So that they resolve issues and reviews are very important for the seller of the product!
for negative reviews of the seller, they make it impossible to work in an international online store!
Girls, write reviews on the seller's page!
Borisyonok
Girls, tell me please ... I'm looking for Kuzina, somewhere declared 3-D heating, somewhere not ... is it in it or not?
Masinen
Jouravl, Nadezhd, I then paid directly through the card and only then tied the Stick to the card.

Borisyonok, it warms from all sides))
Belka13
And in Mvideo a black Kuzinka with a discount Mozh, who needs a second one?
Lerele
And I'm back in the ranks
Sausages, 25 min, air fryer, level 4.

Multi-oven DeLonghi FH1394
Antonovka
They just brought it)) There is no extraneous crackling, it does not work without a pan)) True, the fan is a little louder than the previous one - the husband said that it was normal)) Tomorrow night in the battle))
Lerele
Antonovka, you and I hit with quality
Hopefully the namber will work.
Antonovka
Lerele,
Yeah, I hope too)) and you have made noble sausages)) And tomorrow I will again test on potatoes and, perhaps, try with steaks. There is nothing else at home)), only pilaf, but it's already ready))
Lerele
Antonovka, only I had to wash the top cover because of them, which I did not like
Antonovka
Lerele,
Where is the fan part? I, too, somehow can hardly imagine this action
Seven-year plan
Lena, Congratulations!!!!
And no one even doubted the positive outcome !!!!!
Lerele
Antonovka, yeah, there. I also don’t know how to pull out plastic there, I need to read the instructions at least, or something
Rada-dms
Kuzma came to me, stands on the floor in the hall, thinking where to put him ...
What's with the scapula? How to file it, I'm afraid to turn it on, I suddenly scratch the bowl, so there are a couple of marks. Do I need a ceramic bowl, what else to order in order to have a complete set?
Lerele
Rada-dms, I have a different blade, I don’t need to file anything, and I didn’t buy anything else. But then they say that you need a cup without a stirrer and a grill stand
The pin doesn’t bother me yet, I don’t know what will happen next.
Well, congratulations on the new toy !!!
P. The potatoes in it are very good
The main thing is that you can not clean it, but just wash it well.
Natalia K.
Antonovka Lena, Rada-dms Olga,Lerele, Congratulations
Let him serve for a long time and not know the wear and tear of Cousin.
Sedne
Rada-dms, congratulations, Kuzya is cool
Rituslya
Antonovka Lenochka,Rada-dms Olenka, congratulations from the bottom of my heart too!
Let the cousin serve for a long time and please her mistresses!

Yesterday I baked bread in my cousin. So the dough spread over the bowl, that instead of a loaf or a bar, it turned out to be a loaf. Tasty, but still not very good for sandwiches.
Antonovka
Seven-year plan, Natalia K., Rituslya,
Girls, thanks a lot

Rada-dms,
Olkin, congratulations !!! Let Kuzya only please!

Lerele,
I, too, did not film very plastic - my hands did not obey

And yesterday I also had money on the card for the first Kuzya returned)) So double joy))

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