Kasia
Quote: gala10

natushka, I think it's not Karcher's fault, but those who sold IT to you. The device may have been repaired. Or fake.
I totally agree. I have the same opinion!
Giraffe
Can you try to return to the store? To say that you are not satisfied with how it works. Sweat can be returned to the law even if the color does not suit you.
natushka
Quote: gala10
Or fake
it looks like a fake, was new (I didn't think there were fakes at Karcher), bought in Maxidom in our city

Can you try to return to the store?
The fact of the matter is that it won't be possible to return a complex technique just like that - you need expertise, but for them "everything works"
marisabelka
Painfully quickly, they carried out an examination, I remember I handed over the phone, so it was spent there for 20 days, they said that the moisture got in, but in fact it was only necessary to change the other thing (loop).
* Anyuta *
Any product has a barcode with numbers .... in the internet there is a program for verifying the authenticity of a product using this barcode. You can check whether you have a fake or not!
Kasia
One is that when natushka I pressed the pistol for the first time and air came out of there with pressure I would have alerted me. It seems to me that the new apparatus should not have this. It was clearly tried in use, I also did not like it, and now it was resold further. It's my opinion. IMHO, as they say.
natushka
Girls, if anyone can, measure the temperature of the steam at the outlet of the nozzle. Thank you
* Anyuta *
how do you propose to do this?

As a rule, manufacturers provide such information in their technical documentation.
natushka
Quote: * Annie *
how do you propose to do this?
A thermometer up to 200 degrees, I had before, crashed. Therefore, I asked who can. It is not indicated in the technical documentation, but on the Internet the range is from 50 to 150.
* Anyuta *
Quote: natushka
Thermometer up to 200 degrees
Quote: natushka
steam temperature at the outlet of the nozzle

Do you know with what pressure the steam comes out of the nozzle? What material should the thermometer be made of so that it does not "blow"? ? ?
natushka
It does not carry, I have already tried it, but the limit is small, only 40 degrees, an alcohol thermometer. And the pressure is not very strong at the outlet (even at maximum), at least for me.
Manna
I can't name the exact temperature - I didn't measure it. I checked only with my hand at a distance of 10 cm somewhere. At this distance, the hand does not burn (this means that the temperature is about 45 ° C). Closer is already sensitive. I assume that 100 ° C in the tank itself, and at the outlet from the nozzle approx. 90-95 ° C.
natushka
Manna, thanks! I have 60 degrees at this distance, so this is not the case. I tried to wash the seams between the tiles in the bathroom, a lot of water comes out of the nozzle, as you lift it up, it flows up the gun and hand.
Manna
Does it flow constantly? It's just that the liquid can be condensate, which accumulates at first and in the intervals between work (steam supply).
natushka
Quote: Manna
Does it flow constantly? [/ Quote
It flows constantly in the form of large frequent drops.
Manna
Quote: natushka
Flows constantly in the form of large frequent drops
Yeah, this shouldn't be
gala10
natushka, I still think that this cannot be normal. I can't measure the temperature - there is no thermometer. But there has never been such a flow either, mmm.
* Anyuta *
Does the steam generator boil well? Can you hear hiss?
natushka
Quote: * Annie *
Does the steam generator boil well? Can you hear hiss?
Yes, 800ml boils in 8-9 minutes, hisses a little, then the red lamp goes out.
* Anyuta *
And what is your tank volume TOTAL?
natushka
Karcher 1020 - 1 liter by description
* Anyuta *
You have a clearly defective PG! I reread all your posts in this thread now - take it back to the repair! There should be no water, no puddles !!! This is unambiguous!
We have already discussed here many times that water can only be very slightly at the beginning of the SG operation (and this applies to only large PGs). This occurs due to the fact that the length of the hose is at least 1 m, after the steam generator has been idle for 10-15 minutes, the water in the hose cools down (it does not heat up there), that is, after we start again the steam generator is working again, then first this water is "bleed off" from a long hose, and then normal steam starts to flow.

Pouring 800 ml into a liter tank - you definitely have enough space to generate steam, that is, after bleeding water from the hose, only one steam should definitely go further ...
Giraffe
Or maybe they are playing for time? I mean the repairmen. 14 days have already passed?
natushka
Quote: Giraffe
14 days have already passed?
8 days have passed. Some weird service. When I took it, they said it was in good order, they didn't even give a conclusion. I think they have an agreement with the store. There is a receptionist and an engineer who does not really understand the explanation. Tomorrow I want to go again, but they are angry, but I get lost, I’ll forget something all the time, there’s no experience and age.
Giraffe
Now sit down and write down all the questions you want to ask. And don't pay attention to the fact that they are angry. As they say Jupiter, you are angry - then you are wrong... You need to get a replacement and the deadline is running out. If my memory serves me, then the time spent in the repair should not be taken into account in the 14-day period. And be sure to demand a conclusion. You can remind about the consumer protection society.
obando
I ordered myself a small steam cleaner, which is like a kettle. I was sitting - reading Temko, the question arose - what water should I fill? Having a humidifier in the house, I understand intellectually that demineralized is better. but how critical is it? Our water is ordinary - Moscow water, maybe it will come from the tap? The toad chokes to buy special water.
gala10
obando, I use water from a regular filter jug.
Tatoshenka
And I use the filter, I read that you can boiled.
Veronka
Oh, I read about the girls and ordered the CLATRONIC DR 2930, they will send it in 2 days. My husband will grumble again, I’m just recently on a bread maker for 2 months ... and I already managed to buy a multicooker and a Berner grater, and now it’s a steam, well, at least get some treatment
Giraffe
Quote: Veronka

.... well, at least get yourself treated
We have a corresponding theme, only, in my opinion, not very effective. Often provokes relapses
gala10
Veronka, our person! It is incurable ...
* Tanya *
Veronicawe are all like that
Veronka
It's good that they understand me here
Veronka
Has anyone tried to add a few drops of essential oils to the water?
natushka
Quote: Veronka
Has anyone tried adding a few drops of essential oils to the water?
The instructions say - can't! True, there are some software with a separate reservoir for cleaning agents.
olesya26
Girls, I am now with you too, bought Karcher 1.020, already tried it, super !!! Thanks to everyone who wrote reviews in the topic
gala10
0lesya, Congratulations! Let him serve faithfully for many, many years!
natushka, and what about your unit? In the service or handed over to the store? Or changed your mind and started working normally?
natushka
gala10, from BIRTH!
The steam cleaner is still in service. I passed it 2 times on February 25 with a statement, indicated that they should conduct an examination in my presence, they have written an examination on their website 25. attendance at the examination was denied. Once again I wrote a statement on the 7th for a replacement, took it to the central service center while I wait.
gala10
natushka, I remembered how I changed the PMM. I wrote an application in the store for a replacement device. The next day they called me that a decision had been made to replace it. And before that, they spent a month.
And thanks for the congratulations!
olesya26
Girls and furniture, a natural wood facade in the kitchen can be washed with a steam cleaner, well, ordinary cabinets
gala10
I would not risk natural wood, but plastic - no problem!
olesya26
Galya, but the furniture made of chipboard can’t be, otherwise I have furniture under the ceiling with a rag to climb Oh, I’m so happy, today is the kitchen plan
Harita-n
Olesya, I have a bedroom with carved flowers from natural wood, painted on top. Over time, dust gets clogged, it is very difficult to get it. At your own peril and risk, steamed, a round brush nozzle. The result is pleasing. The paint is in place, the tree is intact.
gala10
Quote: olesya26
and furniture made of chipboard can
I went through the software, everything is fine.
olesya26
Galya, what kind of attachment?
gala10
Which is small with a rag, forgot what it is called, and to climb into the instructions - in scrap.
olesya26
I washed the ceiling in the kitchen, it is beyond words how happy I am, I walked 2 times in 10 minutes.
obando
And I was left without the steam cleaner that I wanted so much! I am telling you because it can be useful for those who are now dealing with this issue.
I ordered a jug Smile ESC 920 in the E5 online store, I brought it home in anticipation that I will clean something now. She unscrewed the lid to pour water and experienced a shock - everything inside was covered with a layer of scale. Imagine, they slipped me a used steam generator. Not only that, at the bottom of the box I found documents for another buyer. That is, they sold me as a new steam generator, which, apparently, was abandoned. I had to go to the service center. It's good that the money was returned without a sound, but the mood was ruined and sorry for the time spent on the day off. Now in complete frustration and confusion. I don't want to buy the same one, especially since the service center told me that these steam generators are bad, there are many returns. Karcher cannot afford it, and there is no extra space for him in a one-room apartment, I can easily do with a jug. I mainly need it for processing carpet and upholstered furniture, since I am asthmatic, allergic to dust. What should I do? Which jug to buy? Help !!
gala10
Elena, deeply sympathize! Read the topic at least the last 20-30 pages, the girls wrote about their jugs. Your experience is very useful, now I will definitely check everything right at the point of issue.
obando
gala10, Thanks for the sympathy. I read the topic not just 20 pages, but EVERYTHING! Most have Karcher here, which does not suit me for the reasons that I have already written about. Jugs, as far as I understand, among the inhabitants of the forum - mainly Klatronic. I already wanted to order it, but I went to look at online stores and, I don’t remember which one, it seems, at Ozone or Yulmart - the reviews about the Klatronic jug are not very good. Girls who have Clathronic, but not a week or a month, but at least a few months, advise whether to buy it or not. I don't really see any alternatives, they are all like twins

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