Electric grill BBK EG1128SB

And I have trouble, I was happy ahead of time. My VVK broke down. I wanted to fry the eggplants, set the mode, everything went well, after 3 minutes the C3 error sounded. I pay You can't return it, it's somehow inconvenient to take it back to Moscow, I'll have to look for a service center, but with my work, such a problem will be asked off. But even in these 3 minutes, the eggplants had time to cook, so yummy.

It is very disappointing, most likely the VVK SC will be in your city and the problem will be quickly eliminated.
Today I also cooked eggplants, I just cut them into plates, salted, a circle of tomato, mayonnaise with garlic and cheese on top. I did it in a frying pan, it turned out tasty and fast, the eggplant was small, so I ate it alone. The plans include half-eaten kulich croutons and cauliflower in batter.

I looked for a service center on the VVK website. I found the address, but only video equipment is being repaired there. Today they do not work, I tried to call and find out. I won't live until tomorrow, as it is restless, but suddenly they will not undertake to repair. And I already got along with the thought. For the first time in my life I have such a misfire with technology, it's a shame ...

Olya_, be sure to contact the SC, they accept all the VVK equipment.
My grill also broke down, or rather, I ordered a second one for the dacha, they sent it, turned it on and it worked for exactly a minute, then it showed no signs of life. I handed it over to the SC, received an act that the grill could not be repaired, the store said to send all the documentation and a statement in which I indicate that I want a new grill or money back. After the holidays I will send everything.
Of course I want to grill

Oh, almost like mine. Only he managed to warm up, and work for 3 minutes. I'll call right from 9 tomorrow, when the service will be opened. I pray to God that everything would work out, and they took him from me. But since I know only audio-video equipment is being repaired there, maybe something has changed, that's the only hope.

And the store where they took the grill did not call? It was there that they told me an algorithm of actions, what to do and where to bech

I hope they will help you. It’s not yet 14 days for you?

I took a multicooker in an online store. in Moscow, I live in Tula. I don't know if they can help me with anything, there is no way to take me back, even though 14 days have not passed. Tomorrow I'll be on the VVK website if I try to get through.

I also took it from an online store, I do not live in Moscow. Call the store where you bought, they are obliged to help you and in any case, you need to resolve all issues of return or replacement with them.

Fu, I finally handed it over to the service center. I phoned both the store and the IHC. If I lived closer to Moscow, maybe I would have changed it, but I had to find a service center. TVs are being repaired there, but they signed a contract with VVK. We must repair everything. In the morning I call there, and they tell me: "What is it? ..." Imagine !!! I don't know how it will end, but the ice has broken. The maximum period is 45 days. I miss him already.

Ol, I read and worried about you. Why does the law of meanness strike what is dear to the heart? The main thing is that the ice has broken, they will fix it. I've been waiting for mine for half a year, blowing dust off it, but I don't understand how the plastic handle broke off right in my hands. Apparently there was a crack, the screw was tightly pulled in and now .. tears in my eyes, sorry ... Well, nothing, glued it, holds TTT. And a truck with gingerbread will come to you really, though everything will work out, just wait a little.

Olga, thank you again for your support. It's so nice that someone nearby is worried and worried about you. And why I didn’t begin to communicate on this forum earlier, I registered for a long time, and began to read Temki only in May.I have already learned a lot of interesting things, although it is harmful for me, I try to recover from hamsterism, but it does not help. At work, I don't tell anyone about my illness and worries. No one here will understand, everyone is looking at me with a weirdo, even that I have MV, let alone the rest ..... I really want an air fryer and a cupcake. But after my case it is already somehow scary to buy now. Let's see what happens next with the grill. Maybe I will master myself gifts for NG, and even in December I have DR.

Olga, thank you again for your support. It's so nice that someone nearby is worried and worried about you. And why I didn’t begin to communicate on this forum earlier, I registered for a long time, and began to read Temki only in May. I have already learned a lot of interesting things, although it is harmful for me, I try to recover from hamsterism, but it does not help. At work, I don't tell anyone about my illness and worries. No one here will understand, everyone is looking at me with a weirdo, even that I have MV, let alone the rest ..... I really want an air fryer and a cupcake. But after my case it is already somehow scary to buy now. Let's see what happens next with the grill. Maybe I will master myself gifts for NG, and even in December I have DR.

There is nothing to be afraid of, everything can break. I hope that the grill will be repaired and it will please you further. I love him very much

Tanya, you won't believe it. But, it was you who pushed me to buy this grill, watched all your videos, read Temka 2 times completely. And I fell in love with him. Thank you: rose: for your work, you enlighten us dark.

[Olya]

Tanya, you won't believe it. But, it was you who pushed me to buy this grill, watched all your videos, read Temka 2 times completely. And I fell in love with him. Thank you: rose: for your work, you enlighten us dark.

Olya, Thanks for the kind words. Do not worry, everything will be fine with the grill, there seems to be nothing special and there is nothing to break. The sensor is located underneath the pan, so the service center, I'm sure, will document what and how ..

Olga, thank you again for your support. It's so nice that someone nearby is worried and worried about you. And why I didn’t begin to communicate on this forum earlier, I registered for a long time, and began to read Temki only in May. I have already learned a lot of interesting things, although it is harmful for me, I try to recover from hamsterism, but it does not help. At work, I don't tell anyone about my illness and worries. No one here will understand, everyone is looking at me with a weirdo, even that I have MV, let alone the rest ..... I really want an air fryer and a cupcake. But after my case, it's already somehow scary to buy now. Let's see what happens next with the grill. Maybe I will master myself gifts for NG, and even in December I have DR.

I have, so generally the trouble! a friend is sitting today and reprimands me that I am a lazy person, and all THIS Technique is for lazy people (she loves me very much, but I’m like a hooligan), and I don’t know how to spend money at all, and in general everything is so .......... ....... after all, she (and she is a professional cook, or rather the head of production, it is simpler - a chef!) can cook anything better and faster !!! and all THIS TECHNOLOGY is a waste of money, and in general everyone who does not work, and who has nothing to do, whom the husband supports, and, in principle, idlers are sitting here !!!! and I can't keep up with them !!! she thought I was crazy! although she occasionally uses Polaris 0506 * (she grabbed it herself! she knows better! she cooks like "pilaf" in it, it turns out delicious!)
barely turned the conversation into another direction!
how !!!

[Olya_]

I have already learned a lot of interesting things, although it is harmful for me, I try to recover from hamsterism, but it does not help. At work, I don't tell anyone about my illness and worries. No one here will understand, everyone is looking at me with a weirdo, even at the fact that I have MV, and only about the rest ...

Olya_ , from our disease, which is called here "deviceogolism", in my opinion, it is impossible to recover. I also hardly tell anyone about my devices. And by the time my mother arrives, I’m hiding half of it. Well, she doesn't understand the "useless" waste of money.But my husband has already resigned himself, even helped to save money for the purchase of an adored air fryer. So buy whatever you want and don't worry about it. And your grill will be fine too.

Girls, thanks to everyone who worries about me. I report: Today, the service issued an act that the grill is not repairable, and it was not returned to me. They said that you can carry the act to the store where you bought the grill, and you must return either the money or the appliance. I called Moscow to the site where I bought it. But such a cunning operator was caught there. She doesn't really want to explain anything, she asked again, and he told me don't blow my mind I told you. etc., etc. If I did everything myself, I would bring it to the end. And now ask people to deal with my problems. and they will definitely not carry the papers if they only come for them. And they do not promise to return the grill, but only money can be paid if the authorities consider it. But since they have no address. I don't know how it will end yet.

Olya_, I have the same story, I told you. The only difference is that the manager of the online store told me on the phone to send them the original of the act, the warranty card and the statement that I want to receive in the end (I think I already wrote about this) There were holidays and now there is a little time so I haven't sent anything yet.
How can they not have an address? Look carefully at all the papers for which the grill was received, everything should be indicated there.
Next time, do not talk to the operator, but ask to call the authorities. They have no right to refuse you, and even more so to talk like that. Papers can be sent by mail, registered mail with notification. And make copies of the documents you send out just in case.

Irina, just looked at the address on the website and in the check. There is no address there. The operator flashed that somewhere at the All-Russian Exhibition Center. And according to reviews on the Internet, after the ordeal, they suggest driving up to the All-Russian Exhibition Center, and there they will find you. And it's like a well-known online store: cartoon ..... ru /

And in the waybills? For example, in the invoice that was sent for payment, all their details and address are written in full.
In the papers from the transport company too.
Then call and ask the authorities.

Yes, no, I’ve already turned everything upside down. We will study on weekdays, the bosses were not there today. Nightmares are yet to come. There are no details on the site either.

Olya, it doesn't matter where you bought the product! It is important that the law protects you in any way. And you can find a seller by printing, is there a seal on the documents? There should be an OGRN - a set of numbers, look.
Well, also read this: 🔗 Actually, about distance shopping here: 🔗 Well, on my own behalf, I can add that the courts are now careless sellers, like Tuzik a heating pad ... it will be necessary - write, we will find a seller, and we will help prepare the documents. I have a wealth of experience, I sued a new car after 2 years of operation

On the topic - I also ordered a much needed device! Soon it will be possible to take out the stove from the kitchen)))

I guess I said goodbye to the grill and money. We call the store, and there the manager of the type is not in business, he says wait for the bosses. And the bosses were at lunch for a day. In short football. There is nothing in the check Only the name of the entrepreneur, and his number is a four-digit number 3339. Well, there is still an order number, and their phone number and that's it. True, on the Internet I found data about this SP KUZMINA MARINA NIKOLAEVNA
PSRN: 311440101800047 - PSRN 308333904500042 Legal and postal address:
Russia, Vladimir region, Alexandrov, st. Revolution, 40. but dozens of sites are registered for this woman, for example, an electric yard. It seems some kind of fiction
Thank you for the link, I'll come home from work in the evening and read it.

Olya, we have a wonderful person and a lawyer on our forum - Aunt Basya, write to her, do not hesitate. She will definitely tell you what and how best to do.

I can also advise you this: contact the manufacturer directly. According to the RFP, you have the right to contact not only the store where you bought, but also the manufacturer or dealer of these products. Article 18. Read, very useful. 🔗... At one time, I returned the stroller like that.Foolishly took from some left store, but it broke. I wrote to a Moscow dealer - they refused, like - contact the place where you bought it, I gave them a quote from the ZZPP article and a veiled threat to spoil their reputation on the Internet with negative reviews about their products. And that's all - the issue was resolved in one day. Sometimes the sellers themselves are illiterate, sometimes they hope for our illiteracy. We must fight for our rights!

Girls, you will not believe, but with difficulty returned the money. I have already created a topic on the multicooker culinary forum. Sent a personal message of apology. And I called Moscow several times that I won't leave everything like that. My brother also called them several times, and then wrote a letter again to the e-mail that he wrote there, he never told me. But probably something solid. The money was sent by a courier, for which I paid 250 rubles. For delivery. Of course, they did not return it either. (350 rubles) As a result, I lost my nerves and gave 600 rubles (plus long distance calls) to my aunt entrepreneur. I don’t know what influenced us - our threats, articles, were afraid of anti-advertising, or realized that we would not leave everything like that.
Well, okay about the bad. Since I did not want to take the goods from them again, it was scary, can someone tell me where you took it. It's just that there is no such product in my trusted stores.
More information: I also called VVK. We listened very attentively, suggested who else we could connect with. But the result is that they are not responsible for the product, since it has been discontinued, and spare parts will never be available.

Olya, the goods are now in Electroklad and in Yutinet. ru (yes, respected moderators will not consider it an advertisement) - she personally called and found out everything. The shops are ok, although I just didn't have any conflict situations. And don't worry about spare parts, if they are not repaired within the warranty period, the importer will return both the money and the penalty - according to the law. Believe me, this is not beneficial to anyone considering the amount of goods sold. Everybody organizes or goes broke.
Oh, and yes - congratulations on resolving the situation! Albeit with losses ... but little blood.

More information: I also called VVK. We listened very attentively, suggested who else we could connect with. But the result is that they are not responsible for the product, since it has been discontinued, and spare parts will never be available.

Here they are talking nonsense, according to the law for goods that have been removed from the production for another (in my opinion) 10 years, spare parts must be produced, and if they are not there, then if repair is impossible, they must also take the goods back ..

here .. found. Article 6.

Article 6. The obligation of the manufacturer to ensure the possibility of repair and maintenance of the goods

The manufacturer is obliged to ensure that the product can be used during its service life. For this purpose, the manufacturer ensures the repair and maintenance of the goods, as well as the release and delivery to trade and repair organizations in the volume and range of spare parts necessary for repair and maintenance, during the period of production of the goods and after removing it from production during the life of the goods, and in the absence of such a period - within ten years from the date of transfer of the goods to the consumer.

Well, in general, all is well that ends well! Congratulations!

In Yutinet it is no longer available, but in Eletoklad the owner is the same aunt. I don't know nonsense or not, but how they said that we tried to infiltrate kitchen appliances, but nothing went wrong with us, there was no demand, like. if released. that is a limited time. And I talked to the person who is responsible for service and policy in VVK, not just a simple manager. I continue searching

Wow, how quickly they end ... And how after that - "there was no demand" ??
And about the hostess interesting information, I will keep in mind for the future!

Yesterday I received a grill and a cupcake for 4 cupcakes - I took it from the transport company in my city. I bought it at Electricity. I state: I received the goods without invoices, only instructions with gar. coupon: the coupon was stamped on the grill, but empty on the cupcake. : pardon: I called, apologized, decided together that they would send the invoice by mail in a simple letter. The manager noticed that the invoice is not needed either: there is, they say, a warranty card, enough. He's right? As far as I know, if the product was purchased remotely (in the online store), the start date of the warranty is the date of purchase (in this case, the invoice date)?
The manager is normal, businesslike, he called several times, apologized for the "forgetfulness" of the documents. I'll wait for the letter ... So negotiate the invoice right away
I also followed Olga's misadventures, I would not like to get there too.

A waybill is a document confirming that you have purchased a product from a specific seller. It must contain the full details of the supplier, as well as the name of the buyer. If it comes to a showdown, something needs to be proved that this supplier owes you, and not another ... I am considering the situation from a legal point of view. And the warranty card can be borrowed from a neighbor (I foresee the objections of the defendant's lawyer in court).

Marina, you definitely need a check. First of all, when I took the grill to the service, they asked me for a receipt and a coupon, and they left it with them until the act was handed over to me. And in the act there are lines - the seller, the address, the phone number of the store. And if there is something like mine, how will you prove without a check that you bought from them. Better to play it safe. Have you tried turning on the grill?
In the guarantee, they checked the number on the device and in the coupon. it's not so simple, until you get exhausted to the trial.

[Ines]

Ines, Olya_, The waybill is needed undoubtedly, I agree. Moreover, in the light of recent events, when several people have already passed it ... Therefore, my joy when receiving it without a document was somewhat blurred. So to speak, the sediment remained ... (remember-drank coffee, but without any pleasure) Moreover, I drew attention to the documents, but ... I use the second evening, I like it, I'm waiting for my spouse with grilled chicken Yesterday I made pickled eggplants, peppers, onions on the grill, very tasty. The principle of operation is wonderful - no splashes, no fat, everything is baked, juicy, if anyone is in doubt. If only it worked

I'll also order there now, thanks for the tip.

Olya, delivery to the shopping mall is only 150 rubles, inexpensive compared to others. Let's hope this store has a good batch of grills, not defective!

Eh, what can I say, tomorrow they will bring "from this aunt" I ordered it in one place, waited - and from there they called and hung up, they say, the last thing without a coupon, we will not be lucky. I called Yutinet - there is, but more expensive. I ordered it from the Electric Store. I found out that he was "that aunt", rushed to Yutinet - and there was no longer there. PANCAKE! Let's hope for the best and check everything thoroughly. I will not accept him without documents, even if he is the last in Moscow.

Marin, and how much the delivery to your city cost. I have not tried ordering shopping malls yet.

Up to TK-150 rubles. To Lipetsk (one place - weight 10 kg with a cupcake) -370 rubles. Grill-3100.

Another voprosik, and transfer money, or give back upon receipt of goods. How many days went by? And the weight with a cupcake is 10 kg? I would also order it. It's scary to list something in advance.

Money 100% prepayment. It came quickly, on May 17 we sent it, and on May 20 we already received it (TK-Business lines). Olya, it's a pleasure to receive goods from the shopping center: there is no queue, it comes quickly, well, no comparison with the mail (just get to it)! Weight-10 kg with a cupcake. Girls from Chelyabinsk bought grills in elektricity (I read the topic here). Olya, I buy a lot in online stores, fortunately, I never ran into outright deception anywhere. Yandex-Market has reviews about online stores, I always read and make a choice: is it worth contacting or not.

They brought me! The documents, of course, are ugly, but they have everything you need. The courier is not very talkative. The grill is working. Already fried a chicken "to try" - goodbye, greasy oven! I will wash it and use it only for baking, and the grill will do the rest. Happinnes exists?

They brought me! The documents, of course, are ugly, but they have everything you need.The courier is not very talkative. The grill is working. Already fried a chicken "to try" - goodbye, greasy oven! I will wash it and use it only for baking, and the grill will do the rest. Happinnes exists?

It cannot but be (s)
Congratulations!!!
The grill is cool and useful.

Thank you! I will master the local recipes - where are we without a forum)))

goodbye greasy oven! I will wash it and use it only for baking, and the grill will do the rest. Happinnes exists?

Happiness exists, it cannot but eat! And now I have a bigger oven for baking and baking in the house. Welcome to our ranks!

Yes, I put the grill on the stove, I still do everything in multicooker. But AF and other happiness where to put ... and why they don't make 2 kitchens in the apartment ...

Girls, we tried to order a grill again. True, they have not called back so far, but the status has changed - Agreed, transferred to the delivery service. I wait and hope for good luck. While looking for a grill, I found where you can order muffins. Of course I ordered it, on Saturday I'll go to pick it up - by self. Out of greed I ordered as many as 2 pieces, for 4 and for 8 cupcakes., Though light. They bring them to our city from Moscow, and only 100 rubles were added to the cost. for delivery. on some sites it is written again that it has been discontinued, so I decided to bribe 2 at once. What is it that you don’t think to buy, then everything is suddenly removed from production?

On the topic - fried pork. I realized that we urgently need a tender. So it splashes a little - you can clearly see it on the stove. And the handle heats up. Now I understand what a latch is and why it is needed.And the grill also needs a delayed start - so that it can fry panini and other things for breakfast

Now I'll make you laugh a little. I didn’t say anything to my husband that I was buying another device. Silent like a partisan! I cooked pork for dinner today - marinated for an hour and put it on the wire rack for 25 minutes. Husband comes home from work. Oh, he says, what smells! As if in a grill bar! I smile, but keep quiet - I'm a partisan! The table in the kitchen has already been laid, meat, mashed potatoes, pickles, everything as it should be. The grill is in the same place, in the kitchen, on the stove.
The husband ate and said: yes, you made a good purchase!
I ask: which one?
He: I didn't buy liquid smoke for nothing - it was as if I ate a barbecue from the grill!
Me: dear, I didn't buy liquid smoke, but a grill! There he is under your nose!
Husband: hmm ... I didn't even notice the elephant!

[Ines]

Ines , congratulations on one more cool a wonderful kitchen helper !!!
and the story about the dinner cheered me up! _{I should have said he was wrong! to say that you turned out to be smarter, and did not buy chemistry (in taking care of his health), but immediately bought a grill !!!}

Olya_ , we will keep our fists for you (and for the grill)!

Oh, well, everything ........ and why did I just come here? What is all "contagious": cray: now I also want such a grill ..... and after all I'll buy it, only I'll sleep a night, the thing as I see it is very good !!!!!!!!!!!!!!! !!!! Tanyulya, well done, such delicious and understandable reports, I want to buy everything at once. Tatyana, I beg you, give your opinion about the ice cream maker,: girl_red: please .............