All questions about buying a Brand multicooker and accessories

Vadim, tell me when the pressure cookers will be available? because of their absence, we did not go to wholesale (

If there are no delays at customs, then Brand 6050 will be available after December 5th.

I apologize, I have already written about this somewhere, but I just can't find it ...: when will the updated 501 model start to be released and what will be new in it? As it turned out after six months of operation of 37502, I still need a higher-temperature, well-frying model with manual mode, and at least one truly sensory program to evaporate liquid to the bitter end! I carefully studied all the options available on the market and came back to Brand ...

Unfortunately, testing of the new model has not been completed, and the launch of Brand 501 has not yet begun. So it's impossible to say for sure about the timing.

Hello! I would like to buy a Brand 37502 multicooker. Can you find out when the delivery is expected? Pressed, of course, at the office. the site has a button "report on sale", but I would like to at least find out approximately how long to wait. I’ll just be in Moscow in two weeks and would like to buy it on the spot.

Good day.
At the moment the multicooker model Brand 37502 is out of stock. The nearest admission is expected on December 25-26.
But our dealer can still find this model. It will be necessary to search the Internet, the dealers do not have information on the availability of our equipment.

Elena, thanks for the answer. Then I will wait for a better updated multicooker And also tell me, please, where to see the list of cities where there are Brand service centers, at the office. I did not find the site, apparently looked bad.

Elena Br, tell me when the multicooker 502 is expected to arrive and how does it differ from the updated 37502? I decide whether to wait for the updated version or look for the remnants of the updated 37502 from dealers. Where can I see the list of dealers?
When is the 501 multi-cooker planned to arrive and how will it differ from the 502?

what's the difference between 501 and 502 models?

what's the difference between 501 and 502 models?

See the plate:

The table is on the Brand's website 🔗

Everyone chooses according to those functions which are important to him. Someone is interested in the Manual mode with a choice of temperature, then it is 37501. Someone has an easier control and a bowl with a ceramic coating, then it is 37502. Both are satisfied.

I wanted to ask people why they chose their own model

The 502nd multi was simply not available at the time of purchase And the updated 502 was tired of waiting. And now I do not regret at all that I chose the 501st, it fries perfectly (powerful, keeps a good temperature, heats up to + 100C in 1.5-2 minutes - now I do not need to buy an electric frying pan!), There is a Manual mode, Yogurt (soon buy milk and cook it), and most importantly - it is cherry just right for the style of the kitchen: white and green cabinets, cherry chairs and it is like a berry, a bright spot on a sandy table is a slow cooker. The saucepan is wonderful, nothing sticks (I can compare it to the ceramic saucepan in the small Brand 37300). Oh yes, the mode of heating food was very, very pleased! Finally there was a decent alternative to the microwave

And in Ukraine, wait al no? Why should we sit without smoked meats?

I am not satisfied with prepayment, I don’t know at first I want "chairs"

This is normal for such a technique, especially in a company where employees are always in touch.And in which many acquired equipment from this forum, including myself.
Understand that it makes no sense for the company to send, for example, by mailing, and wait until you buy it back or not, and the shipping costs will already be borne by the company.

at least one truly sensory program to evaporate liquid to the bitter end! I carefully studied all the options available on the market and came back to Brand ...

And you can have a link - where is it told what kind of program it is and what can be done on it?

I meant a program similar to the "pilaf" in Panasonic, which works until the liquid has completely evaporated, as long as it takes - at least 2 hours, at least 3. Many multicooker do not have such sensor modes, there are only automatic ones that simply work out a certain time on and off. Brand 502 has automatic Krupa modes, but about 501 Elena Br wrote that Rice and Buckwheat are sensory.

Today I received a stainless steel bowl for a brand 6050 pressure cooker, made a soup, they already wrote about her on the site that her shiny layer will be cast in specks, and what do you think I have the same story, right at the bottom there are a few specks to black

Good afternoon, I order a 6050 pressure cooker on the website for my sister, but for myself I want replaceable rings, since mine began to stretch, and the smell on it remains (even from the first batch), but they are not available, but there are rings for the smokehouse 6060, maybe they fit too? Or is there still 2 rings?

Today I received a stainless steel bowl for a brand 6050 pressure cooker, made a soup, they already wrote about her on the site that her shiny layer is cast in specks, and what do you think I have the same story, right at the bottom there are a few specks to black

if you can, take a photo!

if you can, take a photo!

I sent a photo to the brand managers, they said that everything should be clearly visible all the spots and chips, but I do not have a professional camera, I took a photo from my phone, and it will shine like a mirror and you look with the phone like in a mirror, only black spots are visible

Yesterday I ordered a multi-pressure cooker 6050 through the Brand website's online store. I don’t understand everyone writes that the invoice is sent by managers, but it seems to me that it is generated automatically and depending on the delivery method. Justify. The invoice came within a few seconds, besides, I ordered it late in the evening, I don't think they work around the clock, then today I tried to pay it all day, it's useless, in the order I indicated a non-cash payment method from a plastic card I could not pay with either credit or debit. As for the credit, I figured out by calling the Sberbank Prime service (the program perceives the payment to the account as a transfer to another card, which is prohibited), why the payment from the debit card did not go through is unclear, perhaps just a technical failure. The invoice also said that it was possible to pay through RBC Manya, but it did not work out on this invoice. As it turned out later, after numerous consultations by phone with representatives of the company Brand and RBC, it was necessary to redo the order indicating the payment method was not non-cash, but through RBC Manya, which I subsequently did. The bill from the RBC website came in the same second, I paid immediately via the Internet from a credit card without any problems. It is a pity that the representatives of the company, in particular the accountants, did not even know about this, or they do not know how to redo the order, although I offered them this. I had to re-form the order myself, which I successfully paid for. Now I will wait for my multi-pressure cooker to come to me. Very friendly people do not take offense at the representatives of the company, even in the evening they themselves called back the truth about the first order, I explained the situation to the girl and the first order was removed.

Very strange. I made orders on VideoBrand website several times. ru and the bill never came immediately. The next day. So I made an order on 11/22, and I received the invoice only on 11/23 in the afternoon. Although it may be due to the fact that I put the payment by bank transfer to the company's account

So I put non-cash on the account of the company and it came literally in a few seconds to the mail. Maybe you just didn't check your mail right away?

No, I receive email notifications on my mobile. Yes, and by the number and time, I can see when the letter came to me.

good evening
We have tried to automate the ordering process as much as possible.
And now, in most order options, an invoice is automatically generated immediately.
An exception is sending by mail if you cannot get data on postage from the Russian Post website.

... indicated in the order a non-cash payment method from a plastic card could not pay with either credit or debit ...

In payment options there is no such method - "non-cash payment method from a plastic card".

You probably mean the method called - "Cashless payment to the company's account based on the invoice". This option implies payment by regular bank transfer to the company's payment details.

For remote payment with plastic cards, you need to use a payment option called: "Online payment by plastic cards: VISA, MasterCard, Maestro (via RBK Money payment system)"

So I put non-cash on the account of the company and it came literally in a few seconds to the mail. Maybe you just didn't check your mail right away?

This is apparently an innovation, before the bill really did not come immediately, or even after a reminder.

[Vadim Solynin]

Vadim Solynin, since you are here - I really want to hear about the steel bowl, why did the users get stains? I only receive our cups tomorrow, but I'm already afraid that complaints will come from girls who ordered from me ..

[Vadim Solynin]

Vadim Solynin, since you are here - I really want to hear about the steel bowl, why did the users get stains? I only receive our cups tomorrow, but I'm already afraid that complaints will come from girls who ordered from me ..

nevushka there are not so many spots as you drive with your finger and you feel straight unevenness, everyone is talking about a magnet, I tried the walls do not magnetize, but the bottom reacts

Yes, Vadim is so, it's just a pity that they could not immediately explain and had to go to everything by trial and error, he lost time all day. But your employees, at least friendly, sincerely tried to help, although they did not know how.

The first message about the change in the appearance of the bowl appeared only today. Therefore, we need to first understand the situation, and then comment.
Therefore, the request to users, provide high-quality photos of the damage to the bowl coating for presentation to the manufacturing plant. And only after their comments it will be possible to draw conclusions.

Hello! I made an order on the website 🔗, paid for it with an online card. It will be picked up from the pickup point on December 10-11. The person will be passing through Moscow. Tell me, please, and if the money for the order has not yet reached you, they will not be given the order? Maybe you can somehow resolve this issue?
And what documents does he need to have with him in order to receive a paid order?

Elena Br, Vadim, tell me when the multicooker 502 is expected to arrive and how does it differ from the updated 37502? I decide whether to wait for the updated version or look for the remnants of the updated 37502 from dealers. Where can I see the list of dealers?
When is the 501 multi-cooker planned to arrive and how will it differ from the 502?

P.S. A duplicate theme has been created Where and how to buy a Brand multicooker? I asked the same question there, there is no answer.
Thanks in advance for your reply.

[Vadim Solynin]

Vadim Solynin, since you are here - I really want to hear about the steel bowl, why did the users get stains? I only receive our cups tomorrow, but I'm already afraid that complaints will come from girls who ordered from me ..

The problem has been heard. Now we have stopped selling, we are conducting testing and analysis. We will immediately inform you about the result.
If the problem is confirmed, we will take action.

Hello! I made an order on the website 🔗, paid for it with an online card. It will be picked up from the pickup point on December 10-11. The person will be passing through Moscow. Tell me, please, and if the money for the order has not yet reached you, they will not be given the order? Maybe you can somehow resolve this issue?
And what documents does he need to have with him in order to receive a paid order?

From the email address from which you made the order and payment, drop the number of your order to the sale @ address. Ask for confirmation of receipt of payment and also inform who will receive the goods (full name) there.

[new generation]

Elena Br, Vadim, tell me when the multicooker 502 is expected to arrive and how does it differ from the updated 37502? I decide whether to wait for the updated version or look for the remnants of the updated 37502 from dealers. Where can I see the list of dealers?
When is the 501 multi-cooker planned to arrive and how will it differ from the 502?

P.S. A duplicate theme has been created Where and how to buy a Brand multicooker? I asked the same question there, there is no answer.
Thanks in advance for your reply.

First admission new generation Brand 502 models will be available from December 15th to 20th.
The main differences from the following:
1. The design of the control panel has been changed.
2. Larger font on the control panel.
3. New design of the packing box
4. Possibility to turn on / off the function "Heating" after cooking at your request.
5. The time for the "Heating" function has been increased from 6 hours to 24 hours.
6. The heating element is protected by a ceramic non-stick coating.
7. The "Dough" mode has been replaced by the "Fry" mode.
8. The "Simmering" mode has been removed.
9. Added a unique "Manual" five-stage programmable mode, with the ability to set the temperature from 25 to 130 degrees and the cooking time up to 10 hours at each stage.
10. The interval for setting the cooking time on the "Yogurt" mode has been changed from 1 hour to 24 hours.
11. In the "Steam cooking" mode, the cooking time can be set from 1 minute.

We cannot yet name the launch date for the updated Brand 37501. We are still at the stage of changing programs.

I gave the information here - https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&topic=161625.0

[five-step]

9. Added a unique "Manual" five-step programmable mode, with the ability to set the temperature from 25 to 130 degrees and the cooking time up to 10 hours at each stage.

five-step is what.

[Irina]

Irina, it's like in HP your settings, you can cook in five stages by setting the temperature and time. For example: temperature 60 * - 20 minutes, temperature 80 * - 20 minutes, temperature 100 * - 10 minutes, temperature 120 * - 10 minutes, temperature 130 * - 10 minutes. And the cooking will last for the set time at the set temperature, switching from stage to stage sequentially.

Vadim, thanks for the answer. I really want a new multicooker 502 and I'm not alone. Enough for everyone? Or how will we sign up for a product in Soviet times?
Is the estimated cost known?

[five-stage]

7. The "Dough" mode has been replaced by the "Fry" mode.
9. Added a unique "Manual" five-stage programmable mode, with the ability to set the temperature from 25 to 130 degrees and the cooking time up to 10 hours at each stage.

Super slow cooker! Vadim, please explain a couple of points. I heard that the 502nd model fries slower than the 501st. Therefore, the power of the updated 502nd multicooker with the Frying mode should change, do I understand correctly? And what is the temperature step in Manual mode - where did you stop? Thank you.
(who has three multicooker in the kitchen, and the fourth is just around the corner ... )

Vadim, sorry that the question is a little off topic. I fired up the thought of buying a waffle iron 33102. I went to the site, looking forward to crispy waffles in the coming days ... But it is not available When will this happiness be?

Vadim, sorry that the question is a little off topic. I fired up the thought of buying a waffle iron 33102. I went to the site, looking forward to crispy waffles in the coming days ... But it is not available When will this happiness be?

I already asked, waffle irons should arrive by the end of December, and will be called Azure 600:

🔗

[3 hours]

In general, I received the cargo. And I want to put in a separate word about Autotrading, primarily for those who will order in St. Petersburg (because I hope the situation is better in other cities). We waited for the cargo for 6 days. One can still believe in this, looking at the snow outside the window. Firstly: the cargo was delivered to us to the wrong terminal that is indicated in the application, and we had to go to the other end of the city, we were offered (after my indignation) to transport the cargo to a closer terminal, but it would take another 4 days. Documents for each recipient are drawn up in 20 minutes. Secondly: we were waiting for the issue 3 hours !
Since we carry a lot and often, different TCs, I want to say that I have not met such disgusting service anywhere, even in Zheldorka. And it is better to overpay to Brand, but to be sent by the same PEC, whose entire process from paperwork to receipt takes 15 minutes.

[Vera]

Vera, or what you currently have Autotrading. The cargo goes to me in Tyumen for 5 days, and this will be more than km. Yes, and the terminal has not yet been confused, which one I indicate, it comes to that. There is a queue, of course, upon receipt, but that did not happen to wait for three hours. Although I did not really want to use them either, but somehow they have recently rehabilitated in my eyes.

[Nevushka,]

Nevushka, Thank you. That is, is it the same waffle iron in terms of technical characteristics, only in a different color? I would be white, like model 33101, but in terms of functionality, like 33102 (Azure 600) ... As in the classics. Do you have the same robe, but with different buttons?

[Irina]

Irina, it's like in HP your settings, you can cook in five stages by setting the temperature and time. For example: temperature 60 * - 20 minutes, temperature 80 * - 20 minutes, temperature 100 * - 10 minutes, temperature 120 * - 10 minutes, temperature 130 * - 10 minutes. And the cooking will last for the set time at the set temperature, switching from stage to stage sequentially.

Everything is correct. I will only add a little.
The temperature setting step is 5 degrees.
The transition to the next stage is accompanied by a signal.
The cooking time for each step counts down immediately, not when the temperature you set is reached.

Super slow cooker! Vadim, please explain a couple of points. I heard that the 502nd model fries slower than the 501st. Therefore, the power of the updated 502nd multicooker with the Frying mode should change, do I understand correctly? And what is the temperature step in Manual mode - where did you stop? Thank you.
(who has three multicooker in the kitchen, there is a fourth one just around the corner ... )

The maximum allowable temperature is different for models 501 and 502. In the Brand 502 multicooker it is 130 degrees. It is at this temperature that the Frying mode will work.
The power of the multicooker did not change, only the program was changed.

Nevushka, Thank you. That is, is it the same waffle iron in terms of technical characteristics, only in a different color? I would be white, like model 33101, but in terms of functionality, like 33102 (Azure 600) ... As in the classics. Do you have the same robe, but with different buttons?

Changed only the color and model name. But these waffle irons have not yet been produced in white. However, if users want to see the Lazur 600 waffle iron in white, we can make it for the next batch.

[new generation]

First admission new generation Brand 502 models will be available from December 15th to 20th.
The main differences from the following:
1. The design of the control panel has been changed.
2. Larger font on the control panel.
3. New design of the packing box
4. Possibility to turn on / off the "Heating" function after cooking at your request.
5. The time for the "Heating" function has been increased from 6 hours to 24.
6. The heating element is protected by a ceramic non-stick coating.
7. The "Dough" mode has been replaced by the "Fry" mode.
8. The "Simmering" mode has been removed.
9. Added a unique "Manual" five-stage programmable mode, with the ability to set the temperature from 25 to 130 degrees and the cooking time up to 10 hours at each stage.
10. The interval for setting the cooking time on the "Yogurt" mode has been changed from 1 hour to 24 hours.
11. In the "Steam cooking" mode, the cooking time can be set from 1 minute.

Vadim, will there be testing?

The Brand 502 multicooker will not be tested.
This is not a new device. We only made changes based on the wishes of the users.

How much will it cost?

How much will it cost?

and what power will it be?

girls, look at the link, I copied information about her from the online store
https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&topic=162897.0

Why is the price the same with 37501, because their power is different?

Why is the price the same with 37501, because their power is different?

What do power and price have in common?