All questions about buying a Brand multicooker and accessories

Elena and Vadim, tell me how to send a payment through Euroset? today in 3 salons he called the invoice for payment and in favor of whom this payment is being made and in all 3 salons they said that they do not have such a company as NPO "EPS", tried Brand and Brand - the same result ... what to do?

A question for Elena Br. You wrote that the 37502 multicooker can withstand temperatures up to 130 grams. due to the fact that this plastic will not withstand high temperatures, and in model 37501 there is a more heat-resistant plastic if there is a max. temperature 180 g? And the silicone seal in these models is also of different quality?

These models of multicooker are produced at different factories, respectively, and bowls, and plastic, and silicone are different.

Thank you sent the coordinates to the LAN. With the advent of the little Brand 37300, she abandoned her Panasik, I like a very new toy!

Congratulations on your new multicooker. Enjoy cooking.

[RBKmoney (RBKmani)]

Elena and Vadim, tell me how to send a payment through Euroset? today in 3 salons he called the invoice for payment and in favor of whom this payment is being made and in all 3 salons they said that they do not have such a company as NPO "EPS", tried Brand and Brand - the same result ... what to do?

Good day.
NPO "EPS" is the legal name of the payment company. In Euroset you need to ask RBKmoney (RBKmani).
Specify, please, where did you find the name of the NPO "EPS"?

[RBKmoney (RBKmani)]

Good day.
NPO "EPS" is the legal name of the payment company. In Euroset you need to ask RBKmoney (RBKmani).
Specify, please, where did you find the name of the NPO "EPS"?

after choosing a payment method and going to the RBKMoney website, a message appears on the page "To pay for the purchase, inform the cashier that you are making a payment in favor of NPO" EPS "(LLC), name the account number *** and enter the required amount."

Elena and Vadim, tell me how to find out the status of payment (did the money reach you) and the status of the order (has the goods been sent)? Today I paid through Euroset, a letter came from RBC that the money was received, but not yet from you ...

after choosing a payment method and going to the RBKMoney website, a message appears on the page "To pay for the purchase, inform the cashier that you are making a payment in favor of NPO" EPS "(LLC), name the account number *** and enter the required amount."

Thanks for the tip. Yes, indeed, the payment system has an error in the information message. They promised to fix it within a few days.

Elena and Vadim, tell me how to find out the status of payment (did the money reach you) and the status of the order (has the goods been sent)? Today I paid through Euroset, a letter came from RBC that the money was received, but not yet from you ...

You need to identify your payment. This requires an order number or payment number.

Good day.
Payment can be received on the second or third day. In any case, upon receipt of funds, the manager will inform you about this in writing and indicate the approximate time for sending the parcel.
P.S. Your payment has not been received at this time.

Good day! Elena Br, tell me, please, whether it is possible, having arrived at your office, to "touch" the multicooker and, having made the final decision, purchase or it is necessary to place an order of the current via the Internet. thank you in advance.

Good day! Elena Br, tell me, please, whether it is possible, having arrived at your office, to "touch" the multicooker and, having made the final decision, purchase or it is necessary to place an order of the current via the Internet. thank you in advance.

Our office is located at Egoryevsky proezd d2.We have samples of all our equipment. You can come to see, "touch" and finally decide on the choice of this or that product. You can immediately place an order and pick up the equipment, so to speak, self-pickup.
The office is open Mon-Fri from 9:00 to 20:00, and on Sat from 10:00 to 18:00.
Come, we will be glad.

Good day! Elena Br, please tell me if there is your dealership in Dagestan? I really want to buy a cartoon Brand 6050, thanks in advance

We have no direct dealers in Dagestan yet. But we ship the goods by Russian Post or transport company. To do this, you need to place an order on the website of our company.

[Elena Br]

Elena Br
Elena, hello!
Today, the 37501st model of the "champagne" color has finally appeared on the Brand website. You once wrote (I can't find where now) that a discount is provided when ordering through your website. Where can I find out and what to refer to when placing an order?

Elena, Vadim, please tell me, will there be books for 200 recipes for the multicooker 502 separately from her on sale in November? Well, I've been tired of waiting since August

[Elena Br]

Elena Br
Elena, hello!
Today, the 37501st model of the "champagne" color has finally appeared on the Brand website. You once wrote (I can't find where now) that a discount is provided when ordering through your website. Where can I find out and what to refer to when placing an order?

The discount is provided to users of our technology. Register on the forum of our company and indicate the Brand equipment you have, in this case you can count on a 5% discount.

Elena, Vadim, please tell me, will there be books for 200 recipes for the multicooker 502 separately from her on sale in November? Well, I've been tired of waiting since August

The books will go on sale in November. It won't be long at all to wait.

Good day.
Payment can be received on the second or third day. In any case, upon receipt of funds, the manager will inform you about this in writing, and indicate the approximate time for sending the parcel.
P.S. Your payment has not been received at this time.

Or maybe the manager can call the specified phone number? I just rarely check my mail

Elena, Vadim, please tell me when to wait for the book. And then I watch multi-items, but there are no new books for 37502 for 200 recipes ...

Good day Can I reserve "High grill for the airfryer (12L), 73 rubles each" in the amount of three pieces? Finally, they appeared !!! Self-service vehicle approximately on November 24. Thanks for working on Saturday! Most likely, additional purchases of secondary importance will be added to the lattices. I'll unsubscribe later.

And another question about the yoghurt maker: when will it (or its parts) be on sale?

Elena, Vadim, please tell me when to wait for the book. And then I watch multi-items, but there are no new books for 37502 for 200 recipes ...

the books go on sale this week.

Good day Can I reserve "High grill for the airfryer (12L), 73 rubles each" in the amount of three pieces? Finally, they appeared !!! Self-service vehicle approximately on November 24. Thanks for working on Saturday! Most likely, additional purchases of secondary importance will be added to the lattices. I'll unsubscribe later.
And another question about the yoghurt maker: when will it (or its parts) be on sale?

The yoghurt maker and additional cups will go on sale November 21-22.

[Elena Br]

Elena Br, and when will the delivery of waffle irons 33102?

The waffle irons you are asking about will arrive at the end of December. The model will be named "Azure 600". They will arrive in two colors, green and orange.

The waffle irons you are asking about will arrive at the end of December. The model will be named "Azure 600". They will arrive in two colors, green and orange.

so, what will change in them besides the name?
then the local store deceived me saying that in a week they will be ..

The waffle makers have changed the color, model and design of the box.
And where the store can get them in a week, I don't know.Maybe they have a strategic reserve there.

The yoghurt maker and additional cups will go on sale November 21-22.

And when will the instructions for the yogurt maker be available on the website? Will the price of the yogurt maker appear on November 21-22 too?
Wholesale for physical persons only from 30,000 and 12.9% discount? We are going to gradually order, I think we will collect 30 thousand)

The instructions for the yogurt maker will appear on this allotment, and the price will be known only upon the arrival of the goods.
Wholesale for individuals from 30t. rubles, but the amount of the discount must be checked with the manager when buying. I do not own this information.

Elena, Vadim!
Since the forum was full of excitement about the Orion pancake maker https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&topic=178573.0 and the inability to buy in Russia
such, as it turned out, a necessary device for almost every Russian mistress, although they still do not know this, and as an advanced company you would not want to release such a necessary device for those who are eager to buy it?

When will the Brand 6050 bowl be available?

Elena, Vadim!
Since the forum was full of excitement about the Orion pancake maker https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&topic=178573.0 and the inability to buy in Russia
such, as it turned out, a necessary device for almost every Russian mistress, although they still do not know this, and as an advanced company you would not want to release such a necessary device for those who are eager to buy it?

A very interesting suggestion, thank you. We will definitely consider the possibility of releasing an interesting model of a crepe maker under the Brand brand.

When will the Brand 6050 bowl be available?

The non-stick pressure cooker bowl as well as the stainless steel bowl and improved O-rings will go on sale the other day, tomorrow or the day after tomorrow.

Good day! After a difficult choice between 37502 and 6050, I stopped at 6050. I will order tomorrow to experiment and figure it out ... Immediately the question arose: is the recipe book (as in 37502) included in the package ?? If not, where can I read the recets (I searched the forum, I didn't find it)? And is it possible to buy a recipe book separately from the multi ??

hello, tell me please, all of me in doubt want to buy a multicooker, there are a lot of questions, for example: how much faster does a multicooker-pressure cooker cook than a regular cartoon? does it make sense to buy a multicooker pressure cooker? tormented by the question of quality ... in our city there are 2 purchases of joint ventures with cartoons, arch and brand ... I read reviews, all are contradictory. can someone here be able to bring some clarity?

hello, tell me please, all of me in doubt want to buy a multicooker, there are a lot of questions, for example: how much faster does a multicooker-pressure cooker cook than a regular cartoon? does it make sense to buy a multicooker pressure cooker? tormented by the question of quality ... in our city there are 2 purchases of joint ventures with cartoons, arch and brand ... I read reviews, all are contradictory. can someone here be able to bring some clarity?

Good day! If I were in your place, I would choose the brand because the manufacturers are always in touch. Pressure cooker or slow cooker - you decide based on your needs. In a pressure cooker, meat products are prepared faster, but you can't make yogurt in it, for example. For me, these are two main differences. And read the thread here https://Mcooker-enn.tomathouse.com/index.php@option=com_smf&topic=155194.0I don’t remember something dissatisfied

I had ARC, now I bought Brand6050. Let's start with the inner saucepan; in the aeresk it looks a little lighter and of course the coating is different, I tried to bake it and, not deciding over time, fried the pie since then in a saucepan it sometimes began to burn (so as not to spoil the coating with abrasive substances I did not use). I cooked in the brand only 2 times, I don't know what will happen next. But there are also disadvantages; at the aeresque, the bypass valve can be released quietly, that is, it opened a little bit and go do other things, but here you can't do that, opened the valve and you have to keep it, otherwise it returns to its place and stops poisoning the steam (although maybe this is a malfunction?) the first was a container for collecting condensation that forms around the edge of the saucepan, but not here. And yet, the lid, if you do not close it, then it should lie on the table, which is not convenient because it takes up space, and in the aeresque it could be fixed along the edge of the pan and it did not get in the way under the hands.Although I still like the brandy. Maybe it helped.

And the cup from Brand goes to the ARC?

I had ARC, now I bought Brand6050. Let's start with the inner saucepan; in the aeresque it looks a little lighter and of course the coating is different, I tried to bake it and, not deciding over time, fried the pie since then in a saucepan it sometimes began to burn (so as not to spoil the coating with abrasive substances, I did not use it). I cooked in the brand only 2 times, I don't know what will happen next. But there are also disadvantages; at the aeresque, the bypass valve can be bled quietly, that is, it opened a little bit and go do other things, but here you can’t do that, opened the valve and you must hold it otherwise it returns to its place and stops poisoning the steam (although maybe this is a malfunction?), the first was a container for collecting condensation that forms around the edge of the saucepan, but not here. And yet, the lid, if you do not close it, then it should lie on the table, which is not convenient because it takes up space, and in the aeresque it could be fixed along the edge of the pan and it did not get in the way under the hands. Although I still like the brandy. Maybe it helped.

to bleed it off, slowly substitute a glass under the lever, as I do.

Nevushka, at the expense of something to substitute this idea, everything comes with time, and I only have it for 3 days. And yet, at the aeresque, in the middle of the bowl, there is a groove on which a double boiler is placed, and then you can make one dish at the bottom, and a second at the top. And here is a double boiler on small legs, it turns out you can't put anything down, well, or somehow you have to get rid of it. Regarding the interchangeability of bowls, I read somewhere that it is not recommended.

Elena Br, I have a question. In the purchased brand6050, instead of the game program, the extinguishing program. Are these programs interchangeable or is there any difference? And which of the models came out last? Thank you.

[Jeanne]

Jeanne, although I'm not Elena, but ...
Your pressure cooker came out later, that is, it is the second generation of the pressure cooker.
Game mode can be replaced with Meat mode by increasing the time from the preset time.

Tell me, please, do you need rigid packaging for a multicooker when sending a shopping cart?

[Aygul]

Aygul, no, not needed. Brand employees pack the box with the equipment in another cardboard box and that's enough. The shopping mall is not mail, they do not throw packages, but are loaded with loaders. Of course, no one is immune from falling, but then they are responsible themselves. I received several times a cargo from TC Autotrading and my acquaintances from TC Business Lines - everything is very neat and they even load it into the car themselves.

: wow: Ksyusha, thanks. Refused her. I believe in good native packaging) They just scared that they might get there in some kind of a different form. And about their responsibility - this is where you can read? At a local warehouse I saw that they had loaders, but how do they get the big ones out of the cars? Oh, wait, wait!

Well, again there are no rings for the pressure cooker. Dear leaders! When will the entire assortment be available? So that at once and bowls and waffle iron, etc. ...

[Verun]

Verun, yesterday were, as if I saw. Because I thought it was necessary / not necessary for me. Today I can't say for sure, I only paid attention to the ring for 6060 when ordering.

[Verun]

Verun, yesterday were, as if I saw. Because I thought it was necessary / not necessary for me. Today I can't say for sure, I only paid attention to the ring for 6060 when ordering.

Ksyusha, yesterday afternoon I requested a bill, for rings, bowls, etc. we have a collective order. Yesterday they did not answer me, today I again requested an invoice marked with a repeated request - and they called me back and sent an invoice. But they wrote that the rings were over. And the invoice for the campaign is wrong, because I had steel bowls for the pressure cooker in my order, but ordinary ones in the invoice ...
In general, I would like to go out on otp, but since then one or the other is not there, it becomes unreal

Good evening.
Just yesterday, somewhere on the forum, I saw a comparative table for MB 501 and 502. Can anyone throw a link?

saw a comparative table for MB 501 and 502.

The table is on the Brand's website 🔗

Good day.
Please tell me if the top steamer is suitable for the Brand 6050 model and when will it be on sale?
Thank you in advance!

[Do not use the wall-mounted steamer in the Brand 6050 pressure cooker.]

Good day.

Do not use the wall-mounted steamer in the Brand 6050 pressure cooker.

When you install the steamer, the lid closes, but during cooking, steam comes out from under the lid.
Even if steam does not come out at the start of cooking, you still don’t need to use the overhead steamer, as steam can escape from under the lid when pressure is built up. And this can be traumatic!

Hello!
I made an order today on the official website
I called in advance and discussed everything about the amount of 30 thousand with which there is a discount - since we were typing together, all our local site.
I called back with the order literally in 2 hours - they told me that the amount had changed from 30 to 50 thousand.
How could this happen in 2 hours? Tell me please.

Hello!
I made an order today on the official website
I called in advance and discussed everything about the amount of 30 thousand with which there is a discount - since we were typing together, all our local site.
I called back with the order literally in 2 hours - they told me that the amount had changed from 30 to 50 thousand.
How could this happen in 2 hours? Tell me please.

Honestly. in my opinion, work with wholesalers is generally not very well established
And so there are two columns in the price list, one from 30, the other from 50 sput.

[Nymph]

Hello!
I made an order today on the official website
I called in advance and discussed everything about the amount of 30 thousand with which there is a discount - since we were typing together, all our local site.
I called back with the order literally in 2 hours - they told me that the amount had changed from 30 to 50 thousand.
How could this happen in 2 hours? Tell me please.

Good day, Nymph
I apologize for this incident. Managers rush things a little, but as long as the official information on the site says that wholesale prices start at 30 thousand rubles, this rule will apply.

Demand a wholesale price of 30 thousand rubles. If you have problems refer to me (my name is Vadim), or give a link to this message.

Vadim, tell me when the pressure cookers will be available? because of their absence, we did not go to the wholesale (

[Nymph]

Good day, Nymph
I apologize for this incident. Managers rush things a little, but as long as the official information on the site says that wholesale prices start at 30 thousand rubles, this rule will apply.

Demand a wholesale price of 30 thousand rubles. If you have problems refer to me (my name is Vadim), or give a link to this message.

Vadim, thank you very much. Tomorrow, right in the morning, I will torture your girls. I hope we get it all.
Nevushka I realized about 2 columns - we just can't collect for 50 thousand (well, at least not yet) - because for many of us it is quite expensive, besides, it is practically unknown (because we have a brand not sold in stores at all), and the city is quite small. Therefore, the question was precisely about 30 thousand.

I apologize, I have already written about this somewhere, but I just can't find it ...: when will the updated 501 model start to be released and what will be new in it? As it turned out after six months of operation of 37502, I still need a higher-temperature, well-frying model with manual mode, and at least one truly sensory program to evaporate liquid to the bitter end! I carefully studied all the options available on the market and came back to Brand ...