All questions about buying a Brand multicooker and accessories

Please tell me what has changed in this multicooker.

[Added to the package:]

Here's what information about the improved MV appeared on the manufacturer's website:

"Improvements to the multicooker Brand 37502

Added to the package:

1. A colorful book with 200 recipes.

2. Bottom stand-steamer.

Changes have been made to the modes:

1. Added automatic turning on of heating after the end of the "Milk porridge" mode.

2. Added the ability to enable the delayed start of the "Steam cooking" mode.

3. 3D heating is used as much as possible to eliminate condensation on the lid, in the "Baking" mode. "

Hello, and I ordered 502 for Ozone and in the order they write that it will arrive on November 30, and above in the messages I see that they arrived on September 28, will it take so long to get to Kirov?

Good day.
An improved multicooker Brand 37502 has gone on sale, and with the Frying and Manual modes, it will be available only in winter, and will be called Brand 502.

Elena,. How much will the new multicooker cost, can you tell? I'm talking about those that are expected in December.

[Yulka]

Yulka, I cannot give an answer to this question. And hardly anyone knows with certainty what will happen. But the policy of our company is such that we do not overcharge the prices of the goods.

Good day.
The improved Brand 37502 multicooker has gone on sale, and with the Frying and Manual modes, it will be available only in winter, and will be called Brand 502.

Hello Elena! I was waiting for the new Brand 37502 model, I thought that now the update is the last, but it turns out that in December there will be a completely new one. Such a question, maybe a little strange: After the new 502 is released, do you plan to further refine this model, after December? And then I still can't buy it, just get myself together, as the updated model comes out, but I want a straight device with all the functions, because in the kitchen there is simply no place for several devices. Or will you only find out after testing Brand 502? I correctly understood that the entire base will be from Brand 37502, only modes will be added?

P.S: Another question! Your company does not plan to develop such a novelty in the future (like that of a benaton) Multicooker + bread maker (two different bowls, one with a kneading spatula), only their quality is lame ... I want your company, and I have one device fulfilling my dream These two functions, I repeat, because the kitchen is small and there is absolutely no place ...

There is still such a model, I don’t know how to do it correctly - Unold is like, in Germany and I read what we have.

There is still such a model, I don’t know how to do it correctly - Unold is like, in Germany and I read what we have.

Thanks for the tip. But I dream of a reliable Russian firm like Brand (who take care of their customers), what will I do if this German miracle breaks?

You don’t understand, they appeared on sale like this, which means there is a service. Without this, few will take.

Hello Elena! I was so waiting for the new Brand 37502 model, I thought that now the update is the last, but it turns out that in December there will be a completely new one. Such a question, maybe a little strange: After the new 502 is released, do you plan to further refine this model, after December? And then I still can't buy it, just get myself together, as the updated model comes out, but I want a straight device with all the functions, because in the kitchen there is simply no place for several devices. Or will you only find out after testing Brand 502? I correctly understood that the entire base will be from Brand 37502, only modes will be added?

P.S: Another question! Your company does not plan to develop such a novelty in the future (like that of a benaton) Multicooker + bread maker (two different bowls, one with a kneading spatula), only their quality is lame ... I want your company, and I have one device fulfilling my dream These two functions, I repeat, because the kitchen is small and there is absolutely no place ...

Good day.
While others enjoy you all wait and wait. Oh, our little kitchens ...

In the new Brand 502 multicooker, the operation of the main modes will not change. We just replaced the less important modes with more demanded ones.
We do not plan to make any further changes to this modification of the multicooker in the future.

So far, there are no plans regarding the novelty proposed by you "multicooker-bread maker". But we will definitely consider this option, since the device is multifunctional and therefore interesting.

Elena Good afternoon! thanks for the answer, and in the updated version, which is now available, in it you can make frying on some other program; on what function max. temperature?, if this can be done then I will not wait for December, I will buy sooner what is available

[Nata521,]

Nata521, you can fry on "BAKERY", which we all do.

[Nata521,]

Nata521, you can fry on "BAKERY", which we all do.

is it good? not worse than the "frying" in 501? and fries can be made on baked goods? I'm just, too, burning with impatience, waiting for a new cartoon, and until December is still so long ... can really not wait?

The temperature in the Frying mode in the Brand 37501 multicooker, depending on the additional settings, varies from 120 to 180 degrees. The maximum temperature in the Brand 37502 multicooker is 130 degrees.
If you are going to fry a lot in a multicooker and quickly, then your choice is 37501, if you prefer a more dietary food with not strong sautéing, then 37502.

Elena Br, tell me, is it already known in what design the updated 502 will be released, well, at least approximately?
I cultivate everything in myself, I try to endure it until December, I really want ceramics and the frying mode ... And I also want to clarify which modes will be replaced by Manual and Frying?

Elena, good evening!
I ordered a Brand 37501 multicooker on, I wanted to know if all the guarantees for it are preserved?
Probably I didn't notice ozone in the list of official sellers.
I ordered it via the Internet, because in Cherepovets they do not sell such a miracle (and I really want to have it at home.
Thank you in advance.

Elena Br, tell me, is it already known in what design the updated 502 will be released, well, at least approximately?
I cultivate everything in myself, I try to endure it until December, I really want ceramics and the frying mode ... And I also want to clarify which modes will be replaced by Manual and Frying?

The multicooker design will not change. Let's remove the "Dough" and "Simmering" mode. These modes will fully replace Manual.

Elena, good evening!
I ordered a Brand 37501 multicooker on, I wanted to know if all the guarantees for it are preserved?
Probably I didn't notice ozone in the list of official sellers.
I ordered it via the Internet, because in Cherepovets they do not sell such a miracle (and I really want to have it at home.
Thank you in advance.

The warranty for Brand equipment remains regardless of the place of purchase. We will always help with warranty and post-warranty repairs.

The warranty for Brand equipment remains regardless of the place of purchase. We will always help with warranty and post-warranty repairs.

Elena, thanks for the answer!
My beauty is already coming to me!) Tfu-tfu-tfu
I only worry that ozone will not put down all the stamps in the warranty card, I read in the reviews from the site that they often forget, and then they ask to send a guarantee.

The main thing is to save the receipt with the date of purchase.

And Ozone canceled my order (Brend 37502), due to the lack of goods from the supplier

Our company sends goods throughout Russia. I suggest making an order through the website of our company. In the letter, indicate the postal delivery address. Managers will calculate the shipping cost for you. Maybe the amount will not be significant, and you will buy the Brand 37502 multicooker model you like from us.

Elena Br can not find your products in Lipetsk, in particular brand6050, I found one single Yutinet online store. ru which has a pick-up point in our city.They have your products on their website, but it is not known when it will be in stock and at what price. I would like to know where I could buy a cartoon in Lipetsk?

We do not have direct dealers in Lipetsk, so I cannot tell you on this issue.
You can order the 6050 multicooker pressure cooker from our company. We deliver all over Russia.
But at the moment the model you are interested in is not present. The next delivery of the Brand 6050 Pressure Cooker is expected on October 24-25.

Our company sends goods throughout Russia. I suggest making an order through the website of our company. In the letter, indicate the postal delivery address. Managers will calculate the shipping cost for you. Maybe the amount will not be significant, and you will buy the Brand 37502 multicooker model you like from us.

Thank you, Elena, since it happened so, I will wait until the new model. And Ozone refused, apparently because the price changed, and my order was made according to the previously posted one.

Elena, I have another question: if for some reason I need to go to a workshop, does Lipetsk have one, or will I have to send it somewhere?

Elena Br tell me, is there a warranty workshop in Lipetsk or will you have to send it somewhere?

Sorry for the delay in answering.
In Lipetsk, we do not have service centers, so in case of problems, let us know and we will carry out repairs.

[Elena Br]

Elena Br , and will the 37501 updated in November arrive? And the updated model will change the name, well, in the sense that people do not get confused, the number can be different? And now I see the price has not risen much, will the new 501 be even more expensive?

Good day.
The renewed one will not come until spring. The model will be named Brand 501.
I can't say anything about the price.

We promised Brand 502 for winter, and 501 multicooker will arrive later. At the moment, all the ideas in this modification have not yet been implemented.

Hello, Elena!
Hello to all forum users!
Many thanks to everyone for their feedback on Brand multicookers.
Thanks to your website I chose Brand 37502.
The multicooker had to wait a long time, but it warmed my soul that a lower double boiler would be added there (it seemed to me the upper one was shallow in height) and a recipe book.
I ordered it on ozone. I took my slow cooker today.

I liked the appearance of the multicooker very much (I haven't cooked it yet, I'm waiting for the time after bringing it from the street).
She is so white, so smooth. I walk past her in the kitchen and iron

But much to my chagrin there was no recipe book. (the instructions say that the recipe book is included).
Is it just that I was so unlucky or didn't invest in the package? And they also wrote here on the forum that now this book will not be on sale. How can I get it now?
Or is it possible to at least buy it somehow?
I really want a paper recipe book. Help me please!
Thank you in advance!

[Brand]

The recipe book can be downloaded on the official website of the company Brand

But much to my chagrin there was no recipe book. (the instructions say that the recipe book is included).
Is it just that I was so unlucky or didn't invest in the package? And they also wrote here on the forum that now this book will not be on sale. How can I get it now?
Or is it possible to at least buy it somehow?
I really want a paper recipe book. Help me please!
Thank you in advance!

Good day. Congratulations on your purchase.
If a recipe book is declared on the box, then it should be included. Try to contact the seller and inform about the incomplete set of the multicooker.
We are planning to sell a recipe book. Information about the sale will certainly appear on the website of our company. (Books for the Brand 37502 multicooker may appear as early as November.)

Elena, thank you for your congratulations.
No, it is not stated on the box, but it is stated in the instructions.
But I read the instructions to the end and found some recipes there. While satisfied.
We were already preparing millet porridge (the child really liked it, but my husband and I have a little watery taste - we will put less liquid), and now the legs are fried there with potatoes. The crust on the legs is fried - mmm !!!
And most importantly, my husband approved my choice of a multicooker. He liked her very much too. Thank you for such a beauty again!

The complete set of the Brand 37502 multicooker has changed. There used to be supplies without a recipe book and with one overhead steamer. Then we began to supply these models of multicooker with a recipe book and two steamers (top and bottom) in the kit. You probably purchased a multicooker from a previous batch, which explains why you have no recipe book.

Elena, the fact of the matter is that I have two steamers (upper and lower), but there is no recipe book. But I wrote, I had already come to terms with these circumstances.

Tell me, how realistic is it that 502 will be to NG? Or is it not worth hoping for and the process may drag on for a long time?

According to the updated data, the Brand 502 multicooker will go on sale in January-February 2013.

I am very pleased with the purchase of MV Brand. I was pleased with the well-readable display and the unobtrusive sound of the end of the program.
According to first impressions - there is not enough temperature in the baking mode - fry and fry for a long time, faster in a pan, but I think I will adapt. A special handle is missing for removing the saucepan. It seems that Redmond equips his MVs with such, it is so inconvenient to get a hot bowl with potholders, buying such a device outside of Moscow is problematic.
Most recently I bought 37502, the smell of new plastic and a heating element was present, it gradually weakens with each cooking, the taste and aroma of dishes is not reflected in any way, but such a question - for some reason, the coating of the bowl absorbs odors very much, until I managed to cook only porridge and a steady smell of buckwheat (first course) does not want to leave mv. Wiping and washing the lid is useless, it is the bowl coating that smells. Perhaps it needs to be washed in a special way? Ceramic pans do not suffer from this ...

Good day. Congratulations on your purchase.
The Baking mode is intended for baking, and the optimum temperature for this is 130 degrees. This is the most suitable cooking mode in this multicooker model. Of course, the indicated temperature value is very different from the temperature of the plate.
We are not sure if it is safe to use the special handle (s) to remove the bowl. Therefore, we do not plan to supplement the set of the multicooker with this accessory.
The cover of the bowl does not absorb odors; thoroughly wash the bowl with a sponge and a special dish detergent. If necessary, you can use the hard side of the sponge. If this does not help and the smell of buckwheat persists, come to our office (Egoryevsky proezd, 2). Upon confirmation of the smell, we will exchange the bowl for you. Since I repeat, the multicooker bowl does not absorb odors, let's see your copy.

If this does not help and the smell of buckwheat persists, come to our office (Egoryevsky proezd, 2). Upon confirmation of the smell, we will exchange the bowl for you. Since I repeat, the multicooker bowl does not absorb odors, let's see your copy.

It did not help, as it was absorbed so it is not interrupted by anything, and not only on the bowl, the O-ring too. If it were so easy to come to your office, there would be no questions on the forum, not only residents of the Moscow region buy MV. Somehow I already doubt the quality of the silicone gasket on the lid and valve (also smelled to death).
I like the multicooker, the functionality is what I need, but what will happen after cooking, for example, fish? I'm going to boil with lemon.

I myself have this model of a multicooker. I do not change the plate depending on the food being prepared. I have one (dear). I can smell extraneous odors in cooking dishes.
I can recommend that you do not close the multicooker if you are not cooking in it. I open the lid, securing it with the carrying handle. It turns out the lid is slightly open.I have a cat, so I have to adapt.

Good evening! I help a friend choose an inexpensive 4-5l multicooker, such that if something happened to it, the service could quickly fix it. Information has reached me (from an unverified source) that the service center (in Krasnodar on Rostov highway) does not repair the Brand multicooker because of their initial non-repairability. Please confirm or deny this information. And what to do if CF is "covered with a copper basin"?

I trust this forum, because I was advised here only good. I will choose between 6050, 37501 and 502. From competitors-analogues in functionality I see only expensive MV Redmond, but I know where they can be bought and repaired from us in 2-3 weeks.

ABOUT

Elena, please tell me, if I now order a Brand 6050 pressure cooker, will I receive an updated model or is it still an old one? And another question about payment. Is the invoice number the payment identifier? That is, as soon as you see that this invoice number has been paid, you immediately send me the goods, do I understand correctly?

Good evening! I help a friend choose an inexpensive 4-5l multicooker, such that if something happened to it, the service could quickly fix it. Information has reached me (from an unverified source) that the service center (in Krasnodar on the Rostov highway) does not repair the Brand multicookers due to their initial non-repairability. Please confirm or deny this information. And what if the CF is still "covered with a copper basin"?

I trust this forum, because I was advised here only good. I will choose between 6050, 37501 and 502. From competitors-analogues in functionality I see only expensive MV Redmond, but I know where they can be bought and repaired from us in 2-3 weeks.

Very strange information ... I ask you to give a phone number with a city code, the name of the SC and, if possible, the full name of the person with whom you spoke. We will definitely find out the reason for these words. Do not worry, in case of a problem with the multicooker SC will definitely repair it.

Elena, please tell me, if I now order a Brand 6050 pressure cooker, will I receive an updated model or is it still an old one? And another question about payment. Is the invoice number the payment identifier? That is, as soon as you see that this invoice number has been paid, you immediately send me the goods, do I understand correctly?

Yes, only the updated Brand 6050 model is available on the site. As for the payment, you said everything is correct - The payment identifier is the account number. As soon as we see that this invoice number has been paid, we immediately send the goods, if you left all the information necessary for sending when ordering. If not, the manager will additionally contact you for clarification.

Tell me, what will be the confirmation of the fact of payment on my part in case of payment through Euroset and in case of payment using the Maestro card number? After all, there will be no papers ...

A question for Elena Br. You wrote that the 37502 multicooker can withstand temperatures up to 130 grams. due to the fact that this plastic will not withstand high temperatures, and in model 37501 there is a more heat-resistant plastic if there is a max. temperature 180 g? And the silicone seal in these models is also of different quality?

Very strange information ... Don't worry, in case of a problem with the multicooker SC will definitely repair it.

Thank you sent the coordinates to the LAN. With the advent of the little Brand 37300, she abandoned her Panasik, I like a very new toy!